Spreadsheet Modeling and Decision Analysis (with CD-ROM and Microsoft Project 2003 120 day version)
Average customer rating: 4.5 out of 5 stars
  • A Good Book for Finance/IT majors
  • Great book, and includes @RISK
  • Good practical text
  • Decision analysis
  • Good book , worth to read
Spreadsheet Modeling and Decision Analysis (with CD-ROM and Microsoft Project 2003 120 day version)
Cliff Ragsdale
Manufacturer: South-Western College Pub
ProductGroup: Book
Binding: Hardcover

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ASIN: 0324312563

Book Description

Valuable software, realistic examples, and fascinating topics . . . everything you need to master the most widely used management science techniques using Microsoft® Excel™ is right here! Learning to make decisions in today's business world takes training and experience. Cliff Ragsdale--the respected innovator in the field of management science--is an outstanding guide to help you learn the skills you need, use Microsoft Excel for Windows to implement those skills, and gain the confidence to apply what you learn to real business situations. SPREADSHEET MODELING AND DECISION ANALYSIS gives you step-by-step instructions and annotated screen shots to make examples easy to follow. Plus, interesting sections called The World of Management Science show you how each topic has been applied in a real company.

Customer Reviews:

4 out of 5 stars A Good Book for Finance/IT majors.......2007-09-17

This book does what it sets out to do: teach spreadsheet modeling. I'm only on the third chapter, but the author does a good job including step by step instructions on how to create winning models. The author is also very easy to understand. So if you're going to be doing optimization and modeling in your work, I highly recommend this book.

5 out of 5 stars Great book, and includes @RISK.......2007-08-06

Ragsdale really makes spreadsheet modeling accessible to real-world business situations. It was a great asset to my MBA coursework. As a student, it came with a free student version of @RISK risk analysis software as well.

4 out of 5 stars Good practical text.......2006-11-12

A good book for those studying decision making techniques or as a reference for managers looking to upgrade their skills

5 out of 5 stars Decision analysis.......2006-11-02

Excellent book; I am considering it as a textbook for a Managerial Sciences course. The examples are clear and real increasing the interest of the students.

4 out of 5 stars Good book , worth to read.......2006-02-17

This book is designated as the textbook for our master's level management modeling class. The author concerntrated on the application of Microsoft Solver to solve various of optimazation problems that we freqently faced in the real business opreations. Overall, this is good book for entry-level management modeling study.
Quantitative Analysis for Management with CD (9th Edition)
Average customer rating: 5 out of 5 stars
  • Introduction
  • So Much Better Than The University Bookstore
  • Excellent introduction to the subject
Quantitative Analysis for Management with CD (9th Edition)
Barry Render , Ralph M. Stair , and Michael E. Hanna
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Hardcover

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ASIN: 0131857029

Book Description

Easy to understand-even for learners with limited math backgrounds, this book uses a modeling approach to provide thorough coverage of the basic techniques in quantitative methods and focuses on the managerial applications of these techniques. An interesting and reader friendly writing style makes for a clear presentation, complete with all the necessary assumptions and mathematical details. Chapter topics include probability concepts and applications, decision models and decision trees, regression models, forecasting, inventory control models, linear programming modeling applications and computer analyses, network models, project management, simulation modeling, and more. For an introduction toquantitative analysis, quantitative management, operations research, or management science-especially for those individuals preparing for work in agricultural economics and health care fields.

Customer Reviews:

5 out of 5 stars Introduction.......2006-12-17

We used this book in my "Operations analysis"-class, and it's a great introduction to the subjects discussed. Some very basic probability for estimating values and descision theory. Some regression in addition to other forecasting methods. Good sections on linear and integer programming, and also basic queuing models. Markov analysis is about as far as this book goes, and it basically just touches upon all the subjects in order to make the reader grasp the basic ideas.
One minus is the Windows-only software, no Mac-support there, but that only meant that I had to use Excel, which imo helped me gain a better understanding of the subjects, as I had to formulate all the spreadsheets myself instead of just feeding numbers into the QM-package, which imo seems like a total waste of a chance to learn. Anyway, most areas are covered with respect to both QM and Excel, which makes the non-existant Mac-support bareable.

5 out of 5 stars So Much Better Than The University Bookstore.......2006-11-10

Wow! This brand new book cost $50 less than the same new book at my university bookstore! It was even cheaper than buying a used version of the book from the bookstore. The shipping was so fast, it arrived at my house the day after I ordered it! I'll be looking on Amazon.com for all my future text book purchases!! :)

5 out of 5 stars Excellent introduction to the subject.......2006-02-28

I read this book as the assigned text for a course in Quantitative Analysis and found it to be an excellent text for such a class. Each Model and equation presented is explained through realistic examples, illustrations, and explanations of the math. This made the subject very easy to comprehend and apply to the real world.

Exercises at the end of each chapter are also based on real-world situations and case studies are included in the book and the CD that go into more detail about a real world use for each model.

The book was also easy to read and not overly technical when explaining mathematic concepts. An excellent text for an introduction to the field of management science.
Sales Management: Analysis and Decision Making
Average customer rating: Not rated
    Sales Management: Analysis and Decision Making
    Thomas N. Ingram , Raymond W. LaForge , Ramon A. Avila , Jr., Charles H. Schwepker , and Michael R. Williams
    Manufacturer: South-Western College Pub
    ProductGroup: Book
    Binding: Paperback

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    ASIN: 0324321058

    Book Description

    Make effective sales decisions with SALES MANAGEMENT! With a focus on the importance of employing different sales strategies for different consumer groups, this management text blends the most recent sales management research with real-life best practices of leading sales organizations. Role plays, cases, technology, and applications are just a few of the tools that will help you succeed in your sales career.
    Strategic and Competitive Analysis: Methods and Techniques for Analyzing Business Competition
    Average customer rating: 5 out of 5 stars
    • Extremely good reference guide
    • a must have for all business students
    • Selected as "the" text for government all-source analysts
    • Excellent coverage of management analysis tools
    • Outstanding one stop source for techniques and "how to"
    Strategic and Competitive Analysis: Methods and Techniques for Analyzing Business Competition
    Craig S. Fleisher , and Babette Bensoussan
    Manufacturer: Prentice Hall
    ProductGroup: Book
    Binding: Paperback

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    3. Competitive Intelligence : How to Gather, Analyze, and Use Information to Move Your Business to the Top Competitive Intelligence : How to Gather, Analyze, and Use Information to Move Your Business to the Top
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    ASIN: 0130888524

    Customer Reviews:

    5 out of 5 stars Extremely good reference guide.......2005-08-04

    I first came across this book whilst doing my MBA at Macquarie University in Sydney, Australia. The subject was Competitive Analysis and Babette Bensoussan was a guest lecturer. Working in Strategic Projects in a large Australian company, I found this book extremely useful in selecting strategic models to use for my analysis. The explanations of the models and how they work are accurate and precise and enables the reader to apply the model efficiently and effectively.

    5 out of 5 stars a must have for all business students.......2005-07-18

    I just had the pleassure of having one of the authors (babette bensoussan) as a lecturer at bond university.
    This book is THE reference for startegic analytical tools.
    it is not one of the usual useless academic books - it is a practical usefull resource for most if not all strategy areas.

    5 out of 5 stars Selected as "the" text for government all-source analysts.......2004-01-14


    Rather than outline the wonderful aspects of this book, which other reviewers have done so ably, I will just say that I rank the authors up there with Ben Gilad (Israel), Mats Bjore (Sweden), and Jan Herring, Dick Klavens/Brad Ashton, and Leonard Fuld (USA), and we have made this book "the" text for the annual government all-source analysis training that centers on Open Source Intelligence (OSINT).

    This book, in combination with Ben Gilad's "Early Warning", the Leonard Fuld's "New Competitor Intelligence", Dick Klavens and Brad Ashton's "Keeping Abreast of Science & Technology", and Mats Bjore forthcoming book, are the essential five books for any business intelligence professional or anyone seeking to understand best in class business intelligence.

    5 out of 5 stars Excellent coverage of management analysis tools.......2003-07-23

    This book fills a niche that should have been done by somebody a long time ago. It includes most of the popular analysis techniques that a management consultant would normally use, and provides a common process description for employing the method. It makes an excellent complement to Porter's series of books and can be nicely combined with more conceptual treatments in the strategy field. I have already bought several copies for my office colleagues as it will be useful for them in their consulting work as well. I can see why it has gotten many good reviews and I'd concur with these. It is worth having this one on your book shelf although, like me, you may find yourself pulling it off the shelf to refer to on a frequent basis.

    5 out of 5 stars Outstanding one stop source for techniques and "how to".......2003-03-25

    It is rare to find a text that pulls together the many quite different techniques that can be used to analyze a business and the competitive environment in which it operates. This book does that, and more!

    The authors have addressed their personal needs as much as the needs of those who will use the benefits of their labours. Now, when asked about a technique or asked for a recommendation as to how to attack an issue, one can turn to this one text and extract the most appropriate tool(s) and make sensible assessments of which of the various analytical tools is most appropriate.

    The authors have gone one better - and I suspect that more than one MBA student will appreciate their efforts - they have included a very useful and quite comprehensive outline of financial analytical tools that add to the more "marketing" oriented techniques detailed in the core of the text. The various financial ratios are now at your fingertips. The financial analysis can be woven into the market and environmental competitive analysis.

    Oh to have had access to this at an earlier stage of my career.

    One of those indispensable tools. A "must have" in the office.
    Applied Choice Analysis: A Primer
    Average customer rating: 3.5 out of 5 stars
    • Everything you need to learn to carry out a choice model
    • An ambiguous oriented book
    Applied Choice Analysis: A Primer
    David A. Hensher , John M. Rose , and William H. Greene
    Manufacturer: Cambridge University Press
    ProductGroup: Book
    Binding: Paperback

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    ASIN: 0521605776

    Book Description

    In recent years, there has been growing interest in the development and application of quantitative statistical methods to study choices made by individuals. This primer provides an introduction to the main techniques of choice analysis and also includes details on data collection and preparation, model estimation and interpretation and the design of choice experiments. A companion website offers practice data sets and software to apply modeling and data skills presented in the book.

    Customer Reviews:

    5 out of 5 stars Everything you need to learn to carry out a choice model.......2005-10-17

    This book is massive, and hence the term "primer" may be a little misleading. But if you really want to understand how to model choice data for a range of models, the book is outstanding. Other books focus more on the econometrics of the models, which are pivotal to know. But this book builds upon that by walking you through a series of increasingly-complex models, allowing you to understand why you need to perform particular modeling tasks.

    The book focuses on NLogit software, but once you understand how to actually estimate choice models utilizing software, the skills can be easily carried into other software programs. However, without such experience, the other books available may fall short in enabling you to estimate choice models. Indeed, this was the case for me -- I understood the econometrics of the models, but had difficulty estimating complex models using software, simply beacuse I was uncomfortable with the syntax.

    Hensher et al. removes this obstacle by giving the reader thorough training in both understanding what a given set of choice data may represent (e.g., observations from a particular choice experiment), and how to physically estimate models. The increase in confidence I received from working through the exercises in the book is why I rate the book so highly. Not only are the econometric concepts explained, but the nuts and bolts of model estimation are revealed, and that made all the difference.

    2 out of 5 stars An ambiguous oriented book.......2005-10-05

    The whole book serves as a software (NLogit) manual. If you already know about the discrete choice analysis, you might be able to find out the messages that the authors try to convey. And it contains barely new information, so it doesn't help you anyway. But if you are new to this area, this is not the good book for you to start.
    The book is extremely verbose and the ideas are hidden behind lines and ill-presented. It turned out that it's very difficult to comprehend the essence or even sense of the choice methods from this book. The best one can get is becoming a software user of the authors' own program.
    Besides, the software, Nlogit, is not user-friendly and can't serve as a mainsteam tool.
    Data Analysis and Decision Making with Microsoft Excel (with InfoTrac and CD-ROM)
    Average customer rating: 4.5 out of 5 stars
    • Managerial Statistics Text book
    • Sanjay Chheda
    • Better Title: Intro to Statistics using Excel Add-ins
    • Serious Excel 2000 Problem
    • No trouble with Excel
    Data Analysis and Decision Making with Microsoft Excel (with InfoTrac and CD-ROM)
    S. Christian Albright , Wayne Winston , and Christopher Zappe
    Manufacturer: Duxbury Press
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 053438367X

    Book Description

    The emphasis of the text is on data analysis, modeling, and spreadsheet use in statistics and management science. This text contains professional Excel software add-ins. The authors maintain the elements that have made this text a market leader in its first edition: clarity of writing, a teach-by-example approach, and complete Excel integration.

    Customer Reviews:

    4 out of 5 stars Managerial Statistics Text book.......2006-11-03

    It was the text book the professor wanted me to buy.
    It was good.

    5 out of 5 stars Sanjay Chheda.......2006-10-06

    The book is very good with really good explanations and examples on descriptive analysis and inferential analysis.

    3 out of 5 stars Better Title: Intro to Statistics using Excel Add-ins.......2001-06-04

    On the positive side, this book has many excellent case studies and examples. It is well written and interesting. However, I was disappointed, as I was expecting use of Excel to rigorously solve decision making and data analysis problems. The focus of the book is mostly traditional statistics solved using a group of commercial add-ins for Excel. If this is what you want, then the book would get five stars. However, for data analysis and decision making, I think a more thorough treatment using Excel without relying so much on the add-ins would have been appropriate.

    4 out of 5 stars Serious Excel 2000 Problem.......2001-04-12

    The text book is great. I have many of Winston's other books and they are all great. The Palisade stuff works just fine. However, the StatPro Addin that accompanies this text does not work with MS Excel 2000. I contacted the IT guy that the authors directed me to--he was stumped. He just gave up and suggested I return my book for a refund because he could not figure out it out. Again, the book is great but the StatPro Addin sucks!

    5 out of 5 stars No trouble with Excel.......2001-01-31

    I find the text and software a useful set of tools. It assumes familiarity with basic statistics and Excel, and builds on them to develop a powerfull ability to analize data and make decisions from it. I experienced no trouble with the software install or operation.
    Managerial Decision Modeling with Spreadsheets and Student CD Package (2nd Edition)
    Average customer rating: 5 out of 5 stars
    • Good for the real world too
    Managerial Decision Modeling with Spreadsheets and Student CD Package (2nd Edition)
    Nagraj Balakrishnan , Barry Render , and Ralph M Stair
    Manufacturer: Prentice Hall
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 013226806X

    Customer Reviews:

    5 out of 5 stars Good for the real world too.......2007-03-02

    This book was meant for use within a university classroom setting.

    Surprisingly, unlike most textbooks, you can actually use this book in the real world. For example, a lot of business plan books and articles casually mention business forecasting. Unfortunately, the large majority of them barely mention any details on how to construct them. Well this book covers it in depth. As for other applications with the use of MS Excel, the book will show you the optimal amount of money you should put down into a select number of investments, how to perform project scheduling (with out MS Project), and the list goes on....

    This is a good book.
    Strategic Planning for Information Systems
    Average customer rating: 4.5 out of 5 stars
    • A business led approach to Information Systems Planning
    • Poorly written.
    • Apply business consulting technique to IS/IT
    • Rich resource for experienced strategic planners
    • Excellent Reference
    Strategic Planning for Information Systems
    John L. Ward , and Joe Peppard
    Manufacturer: Wiley
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0470841478

    Book Description

    "Accessibility and clarity of purpose maintained throughout."
    Journal of Information Technology

    "Clear, practical, comprehensive."
    Output

    "A clear exposition of the impact that IS has had on business performance."
    Long Range Planning

    "Lucid analysis."
    Computer Weekly

    Strategic Planning for Information Systems (3rd Edition) explores the impact that Information Systems (IS) have on business performance and the contribution IS makes to the strategic development of organizations. It describes IS tools, techniques and management frameworks - all of which identify opportunities for strategic thinking, and shows how IS is an indispensable component in the implementation of a strategic plan.

    Since the earlier edition of Strategic Planning for Information Systems, much has changed in the way business is organized. However, the essence of the book remains the same - it is a practical and comprehensive book written in a clear and straightforward way. This new edition focuses more on strategic management of IS than on the progress made in recent years in either technology or business processes. This 3rd edition is substantially updated and illustrated with new cases material and examples. Additional material will cover the role of ecommerce, knowledge management and benefits management systems. This book will also show why Information Systems and Information Technology investment works for some organizations and not for others.

    Download Description

    Strategic Planning for Information Systems explores the impact that information systems (IS) and information technology (IT) have on business performance and the contribution that they make to the strategic options of organisations. It describes tools, techniques and management frameworks to both align strategies for IS and IT with business strategy, as well as seek out new opportunities through innovative deployment of technology. This book demonstrates why strategic planning for information systems is essential to organisational success, especially in times of increasingly rapid change. Over the long term any organisation will get the information systems it deserves, according to the approach adopted to the use and management of IS/IT. To obtain the whole range of benefits available from IS/IT and avoid the potential pitfalls, every organisation must establish the means to manage IS/IT as an integral part of its approach to strategic management. In the six years since the second edition of Strategic Planning for Information Systems, much has changed in the way business is organised and in the importance of IS for competitive strategies. However, the essence of the book remains the same - it is a practical and comprehensive book written in a clear and straightforward way. The new edition introduces more approaches and techniques to aid in developing and implementing strategies - to enable management and IS/IT professionals to identify what needs to be done and how best to do it.

    Customer Reviews:

    5 out of 5 stars A business led approach to Information Systems Planning.......2004-06-24

    The latest edition of Strategic Planning for Information Systems provides vital guidance for anyone working in this area - in business or in academia. There are no easy answers and the authors provide readers with the concepts and tools they need to tackle the key challenges and develop an IS Strategy for their organisation.

    The introduction of a section on Benefits Managment is particularly useful.

    2 out of 5 stars Poorly written........2003-11-21

    The text is poorly written and rife with grammatical errors. It reads like the author(s) were producing a thesis and were being graded on word-count. They refer to their own research to justify their position. Other statements have no citations to refer to. I doubt if many organizations utilize even a forth of the practices the text suggest. What organization has the time and/or resources to expend on these ideas? I would rather read CIO magazine as it reads better and gets to the point.

    If I could, I would get my money back because it is definitely not worth $100+. At best, $20.

    5 out of 5 stars Apply business consulting technique to IS/IT.......2002-03-21

    Run IS/IT as a service business? Then you need this book which apply popular business consulting world technique to IS/IT. Value chain by M. Porter and 2x2 portfolio adapted from BCG are the two most important techniques to explore.

    And you need to know where you are now and where you are going to in order to obtain a really useful strategy. The 3-era-5-stage reference model introduced here is a very powerful tool to position yourself right.

    The authors also explored 4 important strategy subject areas for IS/IT: information, application, technology and resource. Which provide useful insight for us.

    5 out of 5 stars Rich resource for experienced strategic planners.......2001-09-13

    In one respect this book is a classic because it is frequently referenced in the body of literature on IS/IT management and IS/IT strategic planning. Out of the past 50 or so articles on the topic (including corporate and city/state/Federal government strategic plans, PHd dissertations and white papers) over 75% have cited this book.

    This is not, however, a "how-to" book that describes a coherent strategic planning process. It's a collection of standalone chapters on each key element of strategic planning. The material is presented in sequential order, but no single chapter depends on another. Moreover, there is no smooth continuity between the chapters or a master chapter that ties it all together. That said, this book is valuable from two perspectives:

    (1) Each chapter is highly focused and contains a wealth of information on its topic.

    (2) Used as a collection of mature techniques this book could be used to support an effective strategic planning process.

    The main value is the fact that each element of strategic planning is thoroughly covered. I frequently use this book as a catalog of procedures and techniques for numerous projects, including strategic planning, assessment, process improvement and IS/IT organizational improvement.

    If you are seeking a book that shows step-by-step how to perform IS/IT strategic planning you may not like this book. However, if you are an experienced practitioner this book is a wonderful resource to which you'll find yourself frequently referring.

    5 out of 5 stars Excellent Reference.......2001-05-08

    I've just finished using this as a text book in my Bsc final year. It is somewhat difficult to read as the writing is not in a flowing manner but it is an axcellent reference with a multitude of tables, charts, lists and diagrams which describe the essentials of strategic IS/IT planning.

    Each chapter brings a succinct set of guidelines for the strategic planning novice. A lot of work has gone into compiling this book, it is a work which I will reference again and again.

    Buy it if you're into this stuff at all, you won't regret it.
    Game Theory: Analysis of Conflict
    Average customer rating: 5 out of 5 stars
    • Masterpiece
    • not bad
    • still on the frontier because of disinformation
    • An Elegant and Deep Treatment
    • Game Theory : Analysis of Conflict
    Game Theory: Analysis of Conflict
    Roger B. Myerson
    Manufacturer: Harvard University Press
    ProductGroup: Book
    Binding: Paperback

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    1. Game Theory: A Nontechnical Introduction Game Theory: A Nontechnical Introduction
    2. A Course in Game Theory A Course in Game Theory
    3. The Compleat Strategyst: Being a Primer on the Theory of Games of Strategy The Compleat Strategyst: Being a Primer on the Theory of Games of Strategy
    4. Prisoner's Dilemma Prisoner's Dilemma
    5. An Introduction to Game Theory An Introduction to Game Theory

    ASIN: 0674341163

    Book Description

    Eminently suited to classroom use as well as individual study, Roger Myerson's introductory text provides a clear and thorough examination of the models, solution concepts, results, and methodological principles of noncooperative and cooperative game theory. Myerson introduces, clarifies, and synthesizes the extraordinary advances made in the subject over the past fifteen years, presents an overview of decision theory, and comprehensively reviews the development of the fundamental models: games in extensive form and strategic form, and Bayesian games with incomplete information.

    Game Theory will be useful for students at the graduate level in economics, political science, operations research, and applied mathematics. Everyone who uses game theory in research will find this book essential.

    Customer Reviews:

    5 out of 5 stars Masterpiece.......2004-03-24

    This book is a masterpiece: it goes from the simple and straightforward (with examples of sequential equilibria) to technical and challenging material (such as the Mertens-Zamir type space). I own Fudenberg-Tirole and Osborne-Rubinstein, but it is Myerson that gets picked up the most. What I find most rewarding is that Myerson introduces everything gently, working from examples to build a general theory.

    4 out of 5 stars not bad.......2003-06-07

    very comprehensive book. Covers pretty much everything. It's supposed to be a graduate text but undergrads can handle it as long as they know some math and aren't too scared by all the notation. Oh and Myerson is nice guy too.

    5 out of 5 stars still on the frontier because of disinformation.......2003-02-09

    This book is not good only because it explains all well known difficult concepts which noone so far has been able to explain clearly and rigourosly in one book but for new important topics that are less known for the majority of game theorists. I'm refering to the idea of networks and cooperation structures and also cooperation under uncertainty with the idea of virtual utility.

    5 out of 5 stars An Elegant and Deep Treatment.......2000-06-13

    I just completed a game theory book (Game Theory Evolving, Princeton University Press, 2000). To find the best way to present various materials, I went through virtually every game theory book in existence. For the presentation of the basic material on normal and extensive form games, nothing even came close to this book in clarity of presentation and depth of understanding of the issues. Most textbooks, even highly touted ones that are mathematically challenging, do not even come close, and rarely even present the material in a coherent form at all.

    I used to do a lot of carpentry, and I always knew the good carpenters from the run of the mill. The latter talk about how to build stuff. The good ones talked about how you choose, preserve, treat, and sharpen your tools. Myerson is, for game theory, like the good carpenter, and this book is more about the nature of the tools of game theory than their deployment--although it is certainly that, too.

    The subtitle of this book is silly ("The Analysis of Conflict"). Game theory is the analysis of cooperation as much as conflict, and much, much else as well. So is this book.

    5 out of 5 stars Game Theory : Analysis of Conflict.......2000-05-12

    I found this book very helpful in my first year of the Ph D in Economics. I also have used MasColell and Kreps but Myerson was the only one that actually help me understanding complicated concepts as the always Hard Sequential Equilibrium. It is the only book that covers both, sequential and Perfect equilibrium with examples and solutions so that you understand what is going on. If you are willing to buy a Game Theory book I will definitely go for this one. If that is not enough you should also see that the cost benefit ratio of Myerson's book is undoubtly the best of any other one.

    Adrian Peralta. Graduate Student University of Minnesota Economics Department
    Apollo Root Cause Analysis: A New Way of Thinking
    Average customer rating: 5 out of 5 stars
    • Good Presentation of Yet Another RCA Method
    • A unique approach
    • Great introductory work
    • A "Must Read" for anyone investigating failure incidents
    • Excellent for doing Med Error Root Cause Analysis...
    Apollo Root Cause Analysis: A New Way of Thinking
    Dean Gano
    Manufacturer: Apollonian Publications
    ProductGroup: Book
    Binding: Paperback

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    4. The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors
    5. The New Rational Manager The New Rational Manager

    ASIN: 1883677017

    Product Description

    Apollo Root Cause Analysis is about effective problem solving. It is truly a new way of thinking that will ensure effective solutions to almost any kind of problem. Discover new communications tools that are revolutionizing the way people all around the world think, communicate, and make decisions together. This is a life-changing book that will enable people and organizations to effectively communicate and solve problems without the usual conflicts. This is a unique event-based problem solving method utilized by many Fortune 500 companies, NASA, and the FAA. There is no other problem solving process like this. In this book readers will learn more about the cause and effect principle than has ever been documented before. They will also learn why 70% to 80% of the general population are ineffective problem solvers and why conventional problem solving methods don't work. The number one skill every employer wants in an employee is good problem solving skills, yet problem solving is not taught in school. Apollo Root Cause Analysis and its supporting software, RealityChartingTM makes everyone a skilled problem solver.

    Customer Reviews:

    4 out of 5 stars Good Presentation of Yet Another RCA Method.......2006-01-07

    This was a good-great book for the Apollo method but as one who has read a lot of these types of books, e.g., TQM, I found the sales pitch a little strong. The explanations were excellent with a step-by-step development, but I see nothing special here. Almost any RCA book will provide similar material. An alternative to this book could be: "Root Cause Analysis A tool for total quality management," or "Quality Improvement Toos & Techniques." The later is an excellent overview of the methods available for investigating problems --- and it is fairly inexpensive. I recommend Dean Gano's book if the Apollo RCA is your flavor.

    5 out of 5 stars A unique approach.......2004-01-22

    Apollo is the name given by the author to his unique approach to root cause analysis. I'm assuming this (Apollo) explains why there is a naked man on the cover, either that or this is the most unique author photo I have ever seen. The book focuses on causal relationships, emphasizing that there are often many causes (factors) contributing to an undesirable outcome. The author's insights on casual relationships and human behavior are extraordinary, it is obvious he is passionate about this topic and has had extensive experience with it. In addition to explaining " A new way of thinking", the author details specific tools (his own version of a cause-and-effect chart) that are the core of the Apollo method. And just when I started thinking that it would be great if there was software available to do this, he mentions that he has such a product available.
    There were a few things I didn't like about the book. In fact, after receiving the book, the combination of the naked dude on the cover (which still creeps me out) and the opening paragraph in the "How to read this book" section which you just have to say "Duh!" to, almost convinced me to not read the book at all. In addition, the branding of "Apollo" throughout the book ( frequent references to "the Apollo method", "the Apollo process", "Apollo tools") made some sections read like scripts from an infomercial. These are minor gripes though, and I'm glad I got by them and took the time to read this excellent book

    4 out of 5 stars Great introductory work.......2002-05-02

    I teach root cause analysis and have been a practicing failure analyst for nearly 15 years. I've had the priviledge of working with some very expert people in this field. Dean Gano does a great job taking what can be a very confusing and intimidating task and making it clear and understandable.

    Dean Gano has been honing his craft for many years and is well respected in the failure analysis community. The only criticism I have is that the process is more geared to providing supporting evidence for possible causes of events. There needs to be more discussion of the need for refuting evidence.

    Cause analysis at its best is a structured application of scientific principles (referred to as the scientific method). What the scientific method requires is that you pose a hypothesis (a possible explanation for what has happened) and then gather evidence to support or refute the hypothesis.

    I recommend that anyone interested in a better understanding of how refuting evidence is used read "The Rational Manager" by Chuck Kepner and Ben Tregoe. It's the foundational work that provides a complete solution for resolving concerns (problems, decisions, etc). The "Rational Manager" has you break things down and deal with them separately. Dean Gano's book helps you see the larger picture. The other book I use as required reading for our root cause analysts is "Managing the Risks of Organizational Accidents" by James Reason. Together, these three references will help you to significantly improve your ability to resolve problems and will be the three books you will refer to over and over again.

    5 out of 5 stars A "Must Read" for anyone investigating failure incidents.......2002-02-02

    After several years of pumping equipment failure analysis engineering, this is by far the best book I've read about the failure analysis and problem solving process. Dean Gano's approach covers the full spectrum of associated issues in a very efficient and flexible manner. He challenges a lot of failure analysis "conventional wisdom" in a very convincing manner, truly creating "a new way of thinking" that should greatly improve failure solutions.

    5 out of 5 stars Excellent for doing Med Error Root Cause Analysis..........2001-06-28

    Read several books and this seems to get to the heart of the matter in the least amount of time. Book is well written, to the point and will get you going within 24 hours.

    Books:

    1. Strategic Human Resource Management (with InfoTrac )
    2. Stumbling on Happiness
    3. Style: The Basics of Clarity and Grace (2nd Edition)
    4. Swap and Derivative Financing: The Global Reference to Products, Pricing, Applications and Markets, Revised Edition
    5. Technical Analysis Explained : The Successful Investor's Guide to Spotting Investment Trends and Turning Points
    6. The $100 Billion Allowance: How to Get Your Share of the Global Teen Market
    7. The Analysis of Household Surveys: A Microeconomic Approach to Development Policy (World Bank)
    8. The Art of M&A Due Diligence
    9. The Art of Trusteeship: The Nonprofit Board Members Guide to Effective Governance (Jossey Bass Nonprofit & Public Management Series)
    10. The Capitalist World-Economy (Studies in Modern Capitalism)

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