Book Description
Most events that catch us by surprise are both predictable and preventable, but we consistently miss (or ignore) the warning signs
This book shows why such “predictable surprises” put us all at risk, and shows how we can understand, anticipate, and prevent them before disaster strikes.
There is a universal fear factor surrounding this subject: that society and the workplace are filled with disasters in the making that we could prevent if we only knew what to look for. This book plays on that fear and offers a positive, proactive resolution to it.
Customer Reviews:
Enlightening.......2007-08-27
The book jumps around but makes clear and valid points. A great eye opener! I would recommend this to students, leaders, informed citizens...just about anybody. I'm definitely getting more copies for friends and loved ones.
On Target - Bullseye - Should have seen it coming.......2005-10-07
Anyone who has worked for some sort of organization, government agency, business, university or whatever, will empathise with "Predictable Surprises" by Bazerman and Watkins. This book focuses on the early and late warning signs, the cover-ups, the denials, and the eventual consequences of failing to take action to avert disaster. I've been in far too many situations where I observed that the peple "in charge" (really??) were blindsided by their own limited vision to the realities of what was happening within their organizations.
There are two "Predictable Surprises" that weren't included. First, Hurricane Katrina and the aftermath in New Orleans. Anyone visiting that city and talking with one's professional compatriates could have seen coming what unfolded before our eyes. The warning signs and studies were out there and ignored. That's why those who had a reasonable level of education left town and paid attention to the evacuation notices.
The other predictable surprise that was missed was the sex abuse scandal in the Roman Catholic Church. I'm Protestant but know a lot of fine Roman Catholic people. I heard things as long ago as fifty years and knew then that this situation was going to explode in the public domain. "Predictable Surprises" provides the principals that explain why this particular surprise was kept under the radar so long.
An outstanding book that should be read by everyone working in the corporate world, a government agency, a university, the military, or a non-profit organization. Your life may depend on knowing what's in this book.
Predictably bad.......2005-06-14
A major shortcoming of Bazerman and Watkins' book is the failure to provide adequate evidence to support their arguments about what they call "predictable surprises", which they define as "an event or series of events that take an individual or group by surprise, despite prior awareness of all of the information necessary to anticipate the events and their consequences." Bazerman and Watkins build their case substantially on just two examples: aviation security failures leading to the terrorist attacks of September 11, 2001 and auditor independence concerns leading to the collapse of Enron and Arthur Anderson. Several other examples are discussed in less depth throughout the text, however many of these are not actually predictable surprises under the definition provided. For example, global warming is discussed a number of times; however global warming has been in public discussion since the 1930s, and today a substantial majority of people believe not only the concept of global warming but that current warming is man-made. By 2050, this subject will have been under study for 120 years and popular consensus will have been achieved for 50-60 years. This is certainly predictable, but hardly a surprise. The United States' looming crisis in entitlement spending also falls in this category.
Flaws exist in other anecdotal support as well. For example, Bazerman and Watkins cite aviation security failures as an occasion when overly discounting the future lead to a predictable surprise. Quick calculation based on figures provided in the book show that, using equal discount rates for the expected future cost of security and the future cost of disaster, even with a disaster probability as high as 10% for any given year, the airlines would be ahead on a cost basis. The total destruction of both World Trade Center towers and the massive ensuing death toll was not reasonably foreseeable by the airline industry; based on the typical passenger plan carrying 78 people, this was the equivalent of an absurd 41 simultaneous aircraft disasters! Given the cost of implementation and the low probability of such a large disaster, even at a full cost of nearly $50 billion, the airlines' decision to oppose security measures on a cost basis was reasonable. The full scope of this surprise was unlikely enough that it should not be termed "predictable."
Despite some good analysis of reasons predictable surprises occur and ways to avoid them, this book is critically weakened by its lack of evidence. Bazerman and Watkins try to make it stand largely on just the aviation security and auditor independence failures; however these are insufficient evidence for their broad analysis and conclusions, particularly given the weakness of those arguments provided. This book would be substantially more persuasive with more anecdotal support.
Predictably OK.......2005-05-11
In a world ruled by probability, all predictions eventually come true (no matter how impossible.) That said, ignoring the obvious can be disastrous, but the authors methods for prioritizing risk were disappointing.
Updating the March of Folly.......2005-02-23
The authors have found a memorable phrase to describe a depressingly common phenomenon - the occurrence of a disaster or failure that has been widely and often publicly predicted. The term `predictable surprise' will undoubtedly enter the managerial and political language.
They have provided a valuable analysis of why these predictable disasters occur and what can be done to prevent them (while recognizing that there are also such things as `unpredictable surprises' which can not be avoided through these processes).
The book is invaluable for the clear way in which it brings the elements together and for the vividness and immediacy of the examples chosen to illustrate the points. The result is a book that is very readable as well as being immediately useful, even if many of the points have also been made elsewhere by other authors. The book provides a template against which organizations can assess their defences against `predictable surprises', and I suspect that every organization will find gaps in its armour when it measures itself against the recommendations in the book.
The authors also use the book to mount a stinging attack on the failures of the American political system (and by extension those of other countries) and the need for fundamental reform. Their attack on the activities of the special interest groups and their direct responsibility for some of the worst disasters that the US has suffered is particularly pointed. One can only hope that the criticisms will be listened to and acted upon, and that politicians as well as business people will read and note them.
Throughout the book, the systemic, interconnected nature of the processes that lead to predictable surprises is very clear, but the authors do not, in my opinion, highlight the fact as strongly as they should. They do point out that depletion of international fisheries is a classic case of 'the tragedy of the commons', one of several archetypal forms of systems relationship, but virtually every example that the authors cite could well be illustrated with simple systems diagrams based on one or other of the classic 'systems archetypes'. Systemic issues require systemic solutions and the leverage for systemic change may be located well beyond the area of control of the immediate actors - another fact that shows up clearly in the course of the authors' examples.
It is probably no coincidence that I was strongly reminded of Barbara Tuchman's The March of Folly as I read the book. The perspective and coverage is different, but the themes of willful ignorance, willful inaction and willful pursuit of perceived short-term self interest as fundamental drivers of future disasters are common to both. If Tuchman were still alive, I would have confidently expected an analysis of Iraq to follow her masterful analysis of the Vietnam war, the American War of Independence and the drivers of the Reformation. In its own way, Predictable Surprises provides a contemporary update of the ways in which we continue the march of folly.
Book Description
Is it possible to rescue your career and restore your reputation after a major professional setback? In an age when we're bombarded with press accounts of disgraced CEOs, politicians, and celebrities, this question is more important than ever. In Firing Back, Jeffrey Sonnenfeld and Andrew Ward lay out a novel five-step recovery process: "Fight, not flight" (face the difficult situation), "Recruit others into battle" (enlist the right assistance), "Rebuild heroic stature" (spread the true nature of the adversity), "Prove your mettle" (regain trust and credibility), and "Rediscover the heroic mission" (clear the past and chart the future).
Anchored in original research and decades of scholarly studies across fields, this book is packed with engrossing stories and first-hand accounts from humbled CEOs and executives from firms as esteemed as GE, The Home Depot, Morgan Stanley, Apple, Staples, and Hewlett-Packard, Firing Back offers a clear plan for any businessperson who needs to recover from career setbacks and reclaim lost prestige and reputation. The authors also identify common barriers to recovery that even seasoned executives can fall prey to, and explain how to surmount them.
Customer Reviews:
Rx: give it to a young manager.......2007-09-21
A profound study of CEO career setbacks and comebacks. As we are all CEOs of our own lives, there is no one who wouldn't profit from a close read, and re-read, of this excellent volume, including the latest fallen, e.g Michael Vick, Alberto Gonzales, Don Imus, Dan Rather, etc.
Many great quotes, Eastern wisdom to Broadway, telling anecdotes and insightful studies contained herein, but more than just anecdotes, the authors lay out a five-step blueprint on making a comeback: 1) fight, don't flee, 2) recruit others to help, 3) rebuild heroic stature, 4) prove your mettle and 5) rediscover your heroic mission.
Highly recommended. Rx: give it to a young manager, may just save him/her tons of grief down the road. Review by John A. Sarkett, author, Extraordinary Comebacks.
Did An Editor Read This Book?.......2007-08-24
I'm about a third of the way through this book and have had to stop reading several times, in sheer amazement. Was an editor from Harvard Press involved in this publication at all? It's full of run-on sentences, missing words, typos, repetitions (sometimes within the same sentence) and just plain bad writing.
I've come to expect grammar and spelling mistakes in popular fiction, but these authors should know better -- they're university professors. This book is just astoundingly badly edited. The authors need to pull it off the market, have someone go through it who knows how to write, and issue a revised version. Their many good points are being lost in the debris of poor composition.
Adequate.......2007-04-15
I bought this from a magazine recommendation. The recommendation highlighted the telling of past business titans who had failed and how they rebounded. I assumed I would have chapters on each different story, a beginning, middle and end. Instead, this is more a business management book on the theoretical discussion of comebacks, why some work and some don't. The business biographies are there, but they are told in short staccato versions to prove a point and not fully explored. Nothing wrong with that, just not what I had hoped for. For others, this book will be perfect. But if you are looking for multiple business biographies as was I, this is not for you.
A deep understaning of CEOs as humans.......2007-03-08
Unfortunately, much of the literature on CEOs depicts them as either Gods , demons or idiots. I have worked with many CEOs and have found them to be human beings - just like the rest of us. Jeff Sonnenfeld is one of the few authors who has actually interacted with hundreds of CEOs. This book depicts the 'human drama' of success and failure at the top of the executive world. It also has lessons about defeat, courage and perserverence that we can all use. Lots of books talk about what we can learn from success stories - few talk about what we can learn when we fail. From my experince, most of of learning comes from our losses - not our victories. We will all face adversity. We will all fail. 'Firing Back' gives us some great ideas about how to make a comeback when that happens.
You get what is expected with minor detractors.......2007-02-21
Sonnefeld and Ward deliver a book who's title delivers exactly what you would expect; understanding failure, how to reconstruct, rebound and fire back. Though the first 2/3rd of the book great care is taken to acknowledge failure and the barriers faced in an organization on the path to recovery. These are the most poignant sections considering most people rarely see the true causes of mistakes and the barriers they face in correcting them. In the remaining 1/3rd the rebuilding of your heroic stature is approached.
This is a 4 star book on merit of its content though given a 3 star rating because of dueling writing styles among the two authors and overuse of underdeveloped examples making portions of the book an awkward read.
Amazon.com
To prove their various points, most books on business leadership focus strictly on either a series of standard, contemporary corporate illustrations or a single nontraditional model (such as a specific historic personality or a classic manuscript such as the Tao Te Ching). But Michael Useem, director of the Center for Leadership at the University of Pennsylvania's Wharton School, has long used poignant real-life examples of people facing their "moments of truth"--regardless of the setting--to teach students how best to perform under the pressures they will face in the business world. In The Leadership Moment: Nine True Stories of Triumph and Disaster and Their Lessons for Us All, Useem presents some of these surprisingly effective profiles to show how others have responded when push truly comes to shove. Among them are: the story of Roy Vagelos championing an unprofitable drug that ultimately wiped out a debilitating disease in Africa; how flight director Eugene Kranz worked calmly and efficiently to return the endangered Apollo 13 astronauts safely back to Earth; and a look at Arlene Blum's pioneering all-woman ascent of the 26,545-foot Himalayan peak Annapurna in 1978. --Howard Rothman
Book Description
Are you ready for the leadership moment?
Merck's Roy Vagelos commits millions of dollars to develop a drug needed only by people who can't afford it · Eugene Kranz struggles to bring the Apollo 13 astronauts home after an explosion rips through their spacecraft · Arlene Blum organizes the first women's ascent of one of the world's most dangerous mountains · Joshua Lawrence Chamberlain leads his tattered troops into a pivotal Civil War battle at Little Round Top · John Gutfreund loses Salomon Brothers when his inattention to a trading scandal almost topples the Wall Street giant · Clifton Wharton restructures a $50 billion pension system direly out of touch with its customers · Alfredo Cristiani transforms El Salvador's decade-long civil war into a negotiated settlement · Nancy Barry leads Women's World Banking in the fight against Third World poverty · Wagner Dodge faces the decision of a lifetime as a fast-moving forest fire overtakes his firefighting crew
Download Description
Eugene Kranz returning Apollo 13; Arlene Blum leading the first women's expedition climbing the Himalayan peak of Annapurna; Roy Vagelos committing Merck to spending hundreds of millions of dollars to develop a drug needed only by people who couldn't afford it; Alfredo Christian ending the civil war in El Salvador.
These are just some of the stories in this unusual and important book about leadership. Michael Useem believes that by examining what others have done when a business, a life, or even the fate of a nation is on the line, we all can learn what works and what fails, what hastens a cause or subverts a purpose, and what must be done when we must perform and lead under pressure.
Customer Reviews:
Warren Bennis is right: "It's one helluva read.".......2007-08-23
I read this book soon after it first appeared (in 1998) and recently re-read it, curious to know how well its core concepts and insights have held up. My conclusion? Very, very well. In his remarkably informative Foreword, Warren Bennis acknowledges having several reasons why he admires Michael Useem's book and cites three. First, Useem's selection of "cases" that focus on nine "real people, not stick figures"; the cases deal with what in theater would be called "turning points" (i.e. "life-challenging, morally consequential events fraught with risk and danger"); and third, the principles that Useem examines can be applied to any organization, regardless of size or nature, and the lessons learned from the nine cases are "eternal and universal. "
Useem suggests that leadership "is at its best when the vision is strategic, the voice persuasive, the results tangible." His focus is on exceptionally difficult leadership decisions, "those fateful moments when our goals are at stake and it is uncertain if we will achieve them, and when the outcome depends on mobilizing others to realize success." He examines nine quite different leaders who found themselves in "life-challenging, morally consequential events fraught with risk and danger" and prevailed. Those who have seen the film Apollo 13 are already familiar with Eugene Kranz (portrayed by Ed Harris). However, most of those who read this book were previously not familiar with several others, notably Wagner Dodge, Arlene Blum, and Clifton Wharton. Nonetheless, valuable leadership lessons can be learned from each of the nine.
Colonel Joshua Lawrence Chamberlain is of special interest to me. Briefly, he had assumed command of the 20th Regiment of Infantry, Maine Volunteers, in May of 1863; within four days, they were marching through Virginia. Less than a year before, the 20th had mustered a thousand men at commissioning time; only 358 remained. The situation was soon complicated by the fact that 120 mutineers in the 2nd Regiment had been placed under Chamberlain's command. His orders from his superior, General George C. Meade: "make them do duty or shoot them down the moment they refused." What happened next is best revealed within Useem's compelling narrative but I can reveal that Chamberlain's combined forces played a major (if not the pivotal role) at Gettysburg, securing and then defending their position.
Useem observes that, in a crisis such as the one Chamberlain and his men faced on Little Round Top when under relentless attack, "everything is magnified, for better or for worse." Some rise to the leadership challenge and take effective action as Chamberlain did, others don't. Useem suggests several leadership lessons to be learned from that bloody, decisive day on the fields of Gettysburg. For example:
"Winning the confidence of your people now may well be invaluable in a yet-unforeseen time when you face the ultimate test...[However,] early investments in winning support among even your most stalwart opponents may make the difference between success and defeat when it counts most." This is precisely what President Abraham Lincoln did when forming his first cabinet, one that Doris Kearns Goodwin characterizes as a "team of rivals."
I commend Michael Useem on his brilliant correlation of historical information with an analysis of the leaders he has studied and the lessons to be learned from their encounters with "life-challenging, morally consequential events fraught with risk and danger."
Those who share my high regard for this book are urged to check out his Leading Up as well as Warren Bennis and Robert Thomas' Geeks & Geezers (recently updated and reissued as Leading for a Lifetime), Bill George's True North, Jeffrey Sonnenfeld and Andrew Ward's Firing Back: How Great Leaders Rebound After Career Disasters, and Leading at the Edge: Leadership Lessons from the Extraordinary Saga of Shackleton's Antarctic Expedition co-authored by Dennis N. T. Perkins, Margaret P. Holtman, Paul R. Kessler, and Catherine McCarthy.
A Different Approach to Self-Help.......2007-03-01
Biography is often a more inspiring way to learn "soft skills" than are traditional self-help books that spell out, word for word, the traits they're purchased to teach. But it's also possible, with a biography, to miss the decision-making moments, even though the actions the subject took are clear.
The Leadership Moment combines both historical and didactic approaches, by pausing in the midst of its nine hair-raising stories to briefly examine the choices that caused the next turn of events. The winning characteristics and skills are repeated in the back of the book under the picture of their respective exemplar. If you enjoy quick reads that deliver in a can't-miss fashion principles you can use, you will enjoy The Leadership Moment. Read a chapter a day before sallying forth to slay your own dragons.
Entirely worthwhile reading, the volume nonetheless has its weaknesses. Only two of the nine accounts are about women, and both of those are set in an all-female environment. (The seven males are in all-male environments.) Seven stories are unequivocal triumphs, one a brazen failure (though another man steps in to save the company), and one ambiguous: did the hero fail to lead or did his team fail to follow? The lesson author Michael Useem highlights is not altogether clear the way he tells the story.
Good leadership examples.......2005-08-31
Many of the examples used in this book are excellent case studies for leadership workshops and classes. It was a nice variety of examples from different sectors and industries.
Great leadership stories!.......2004-12-01
As part of an assignment for a Leadership/Small Group Communication course, I was directed to select the book of my choice from an Amazon book search under the topic of leadership. After poring through the descriptions of just a few of the 116,000 books in this category, I quickly identified the type of book I was looking for. I wanted something less academic/theoretical and more real life. I figured any lessons on leadership would be easier to grasp if they accompanied the stories of real people. Michael Useem's The Leadership Moment: Nine True Stories of Triumph and Disaster and Their Lessons for Us All fit the bill.
The Leadership Moment is a book of nine stories of real individuals who were faced with leadership challenges or put into positions where their decisions as leaders would greatly affect the outcome or survival of companies, countries and often, many other lives. The stories cover attempts to cure disease, retreating from a fire, returning a malfunctioning spacecraft to earth, ascending a mountain, leading men to battle, restructuring large corporations, the downfall and rise of a large company, working towards development of women in the third world and ending a civil war. Each story identifies a leader put into a critical do or die situation where their decisions and leadership qualities either led to success and meeting objectives, or led to failure and the demise of the company or death of those they were leading.
What I really liked about the book was the real life examples and the vast range of examples that Useem used. While many of us in the corporate world identify leadership as the ability to bring in financial returns or climb the corporate ladder, this book shows how leadership comes up in vastly different situations.
Useem's writing style flows well and is easy to follow. The stories are interesting and descriptive. For each story, he points out several leadership objectives that are implicated in the story. I enjoyed the book, and was able to identify how some of his leadership objectives could apply to my own career. I recommend this book to anyone looking for an interesting read on leadership.
great service.......2003-07-11
The book arrived on time, and in great condition. And they also included another book for free with the order!
Book Description
This book follows all NIMS ICS (National Incident Management System--Incident Command System) processes and principles. Beyond Initial Response was written to fill a significant gap in ICS training. Critical ICS position-specific training is difficult to get, yet responders have the responsibility to effectively operate in an ICS organization. This book removes the gap, instills confidence, knowledge and assurance that is required to be successful in an ICS command. Major focus areas: 1) the ICS Planning Process discussed in extensive detail, 2) ICS positions (13 critical positions thoroughly covered in depth), and 3) Unified Command: what it takes to be successful. This book is an invaluable reference tool that contains numerous job aids, checklists, illustrations and sample documents enabling the user to seamlessly work within the Incident Command System. In addition, it is an excellent support source for ICS training, contingency planning and response operations. Beyond Initial Response should be within arms length whether you are training or deploying.
Customer Reviews:
Great Book for all responders!.......2006-11-29
This is a great review of the ICS process! It's easy to read, with exceptional examples of each situation, how to conduct meetings, and how to fill out the ICS forms. I have brought it to a few excercises with me and everyone who looks at it, wants one! The authors did an INCREDIBLE job of combining their particular areas of expertise into a very educational product!
Highly recommended - clear, concise and well crafted........2006-08-15
An exceptional reference and text. Clearly, the authors have many years experience in emergency response and have applied their expertise to the core incident management concepts. If you are looking for a way to understand the National Incident Management System from concept to `nuts and bolts, down in the field' processes, this is the best you will find.
Average customer rating:
- Enlightening stuff
- Excellent book
- Learn from other people and other companies mistakes
- A Master Class In Hazard Avoidance And Mitigation
- Itemized Case History of Accidents in the Chemical Industry
|
What Went Wrong?, Fourth Edition: Case Studies of Process Plant Disasters
Trevor A. Kletz
Manufacturer: Gulf Professional Publishing
ProductGroup: Book
Binding: Hardcover
 General
| Business & Investing
| Subjects
| Books
Liability
| Insurance
| Industries & Professions
| Business & Investing
| Subjects
| Books
Total Quality Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Social Services & Welfare
| Poverty
| Current Events
| Nonfiction
| Subjects
| Books
General
| Chemical
| Engineering
| Professional & Technical
| Subjects
| Books
Plant Design
| Chemical
| Engineering
| Professional & Technical
| Subjects
| Books
Safety
| Chemical
| Engineering
| Professional & Technical
| Subjects
| Books
General
| Engineering
| Professional & Technical
| Subjects
| Books
General
| Industrial, Manufacturing & Operational Systems
| Engineering
| Professional & Technical
| Subjects
| Books
Safety & Health
| Industrial, Manufacturing & Operational Systems
| Engineering
| Professional & Technical
| Subjects
| Books
General
| Science
| Subjects
| Books
Safety & Health
| Technology
| Science
| Subjects
| Books
Safety
| Chemistry
| Science
| Subjects
| Books
General
| Arts & Photography
| Subjects
| Books
Chemical
| Engineering
| New & Used Textbooks
| Stores
| Books
Industrial
| Engineering
| New & Used Textbooks
| Stores
| Books
General
| Business & Finance
| New & Used Textbooks
| Stores
| Books
All Amazon Upgrade
| Amazon Upgrade
| Stores
| Books
Arts & Photography
| Amazon Upgrade
| Stores
| Books
Business & Investing
| Amazon Upgrade
| Stores
| Books
Engineering
| Amazon Upgrade
| Stores
| Books
Nonfiction
| Amazon Upgrade
| Stores
| Books
Professional & Technical
| Amazon Upgrade
| Stores
| Books
Science
| Amazon Upgrade
| Stores
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Arts & Photography
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Business & Investing
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Nonfiction
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Professional
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Science
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Similar Items:
-
Still Going Wrong!: Case Histories of Process Plant Disasters and How They Could Have Been Avoided
-
Learning from Accidents, Third Edition
-
Process Plants: A Handbook for Inherently Safer Design (Chemical Engineering)
-
Lessons from Disaster: How Organisations Have No Memory and Accidents Recur - IChemE
-
Troubleshooting Process Operations
ASIN: 0884159205 |
Book Description
Expert Trevor Kletz examines the causes and aftermaths of numerous plant disasters--almost every one of which could have been prevented. Case histories illustrate what went wrong, why it went wrong, and then guide you in how to circumvent similar tragedies.
Learn from the mistakes of others. This invaluable and respected book examines the causes and aftermaths of numerous plant disasters - almost every one of which could have been prevented. Case histories illustrate what went wrong and why it went wrong, and then guide you in how to circumvent similar tragedies.
* Learn from the mistakes of others with this important book!
* Examines the causes and aftermaths of numerous plant disasters - most of which could have been prevented
* Case histories illustrate what went wrong, why it went wrong, and then guide you in how to circumvent similar tragedies
Customer Reviews:
Enlightening stuff.......2007-08-14
Mr Kletz offers engaging technical insights with case stories arising out of his long professional experience related to accidents causing small to large property damage and bodily injury including death and demonstrates that they just arise from silly mistakes made during everyday work or by having misconceptions about the laws of physics or process engineering
It is focused on occurrences in the chemical industry but the case stories serve as an example for property loss prevention in any industry (among the chapters it delves into are: maintenance, modifications, pressure pipes and vessels, hazard of materials, computers, human errors, storage tanks, labeling)
It is a slow paced reading, written to focus on ideas and develop concepts to have something new to think about. Most suitable readers are loss control & process engineers and health and safety professionals working in any type of industry or doing field surveys for insurance companies
Excellent book.......2007-03-08
Concise review of many industrial accidents with clear recommendations to help avoid repeating them. A must read all involved with industrial plants but especially chemical plants and refineries.
Learn from other people and other companies mistakes.......2006-07-12
Learning from other people and other companies mistakes is better than to gain experience through our own mistakes, especially if those are relate to safety.
An excellent reference for the industrial practitioner interested or involved with Process Safety System, Emergency Shutdown Systems, Safety Instrumented Systems, etc. working in the process industries, who want to learn about real world examples of what can go wrong.
The incidents described could occur in any type of industrial plants, even in yours. This book doesn't provide an exhaustive analysis of process safety issues or risk control. For this type of in-depth information you could try "Loss Prevention in the Process Industries", by F. P. Lees.
Use this book as a safety manual full of stories from which you should try to get what lessons can be learned from the incidents described.
I am an Industrial Practitioner of Process Safety and Control. I have been working for more than 16 years as an Instrumentation, Automation, and Process Safety and Control Engineer for the Oil & Gas Industry. I found this book to be an aid when preparing training material for operators and technicians.
A Master Class In Hazard Avoidance And Mitigation.......2006-05-02
"What Went Wrong?" is a well thought-out book on practical safety in the chemical processing industry. The book recounts numerous actual process plant accidents and incidents, includes causes and effects, and avoidance and mitigation practices.
Some of the accidents in this book are familiar to most people (Bhopal, etc.), but most are not; this exposure to "new" material is a real strength. Another strength is the focus on "minor," seemingly inconsequential, actions that have major effects. For instance, on page 62, a company was concerned that because heating had to be shut down over a weekend that water lines would freeze, so water was replaced with alcohol. When a fire occurred the sprinklers then fed the fire. This seems obvious in retrospect, but Kletz is trying to develop foresight rather than hindsight. Kletz also includes examples of human error accidents from other fields. (An excellent example concerning radiological medicine is on pages 92-93.) Kletz always avoids simplistic "human error" diagnoses and diligently pursues root causes; he asserts correctly that in human error accidents it is "unfair to put all the blame on the person who adds the last straw."
Chapter seven concerns leaks. Thomas Fuller was right in 1732 when he said "A small leak will sink a great ship." Leaks are easy to discount as minor and routine annoyances. This chapter does an excellent job of discussing most leak-related issues. The section on "Drain Valves and Vents" is particularly well-developed, as is the section titled "Small Cocks," which makes the point that they should never be used as the sole source of isolation (especially for flammable materials above their atmospheric boiling points.) Likewise his remarks at the end of the chapter (page 162) about measurements are insightful: "Whenever possible we should measure directly what we need to know and not some other property from which it can be deduced." This was, of course, one of the major problems that triggered the Three Mile Island accident.
Chapter eight is titled "Liquefied Flammable Gases," and is an extension of chapter seven in many ways (leaks play a role in many LFG incidents.) Kletz also has an excellent discussion of the hazards of Boiling Liquid Expanding Vapor Explosions (BLEVEs) including dramatic examples from Feyzin, France and Duque de Caxias, Brazil. A great example (a crack propagation problem in a low temperature, nine percent nickel steel tank in Qatar) of how to mitigate and trap problems in a large-scale LFG system is on page 172, and discusses the pros and cons of different types of dike wall construction.
Chapter nine is on pipe and vessel failures. There is a good discussion of vapor cloud explosions, and while I am amazed at the scope of the author's data, even I was surprised (and amused) to find that Table 9-1 included in "transport container" column for vapor cloud explosions the note "Includes 1 zeppelin." Now that's thorough!
The book also discusses ancillary fittings (like flanges and gaskets) and equipment (like centrifuges and pumps), their common failure modes and hazard prevention methods. There is an especially good discussion of heat exchangers, furnaces, and cooling towers in chapter ten. Especially enlightening is the discussion of damage by water hammer, and the example given (see Figure 10-11, "Condensate in the steam...knocked off the impingement plate and damaged calandria tubes") illustrates the folly of ignoring precursor incidents in an accident prevention strategy. In section 10.7 Kletz discusses furnaces, and makes the statement "Never say, 'It must be safe because we have been doing it this way for years and have never had an accident'" which is an axiom that any safety professional should embrace.
Chapter eleven concerns entry into vessels, and notes that in the US each year about 63 people are killed after being overcome in inadequately prepared vessels. Of these, 40 are would-be rescuers. Any business with this type of exposure must insure that they have excellent equipment and training (including recurrent training) for people undertaking these tasks. No matter what training occurs, though, you can't protect from bad judgment. On page 232 an incident is discussed where a worker was trying to shrink-fit a bearing onto a shaft in a pit with an acetylene torch while the shaft was cooled by another worker hosing liquefied petroleum gas onto the shaft with the expected fatal results.
Chapter twelve discusses the hazards of common materials. Many situations in this book concern the misuse of water resulting in boilover, slopover, foamover, frothover, puking, or many other steam or vaporization related accidents. Compressed air is another underappreciated hazard, and is also discussed at length. Especially emphasized are reactions of air and oil mixtures and the importance of using Type 3A molecular sieves, which can avoid issues encountered in operations that dry or purify compressed air. Nitrogen is also discussed. While it is inert, Kletz makes it clear that it is not harmless using several insightful examples, including an unusual liquid nitrogen induced explosion in a pork rind processing operation on page 254.
Throughout the book Kletz emphasizes the importance of process change control, and that even slight modifications are thoroughly evaluated; this is true in all safety communities, not just the chemical processing industry. Excellent examples of training issues are throughout the book, but are specifically delineated in section 22.5 "Poor Training or Procedures."
Appendix one contains a useful discussion of relative rates of different types of incidents, while Appendix two is perhaps the best in the book, as it discusses accident reporting (page 395) and gives five excellent reasons to publish accident reports, advice that is valid in all industries.
"What Went Wrong?" is a well written book with many insights for safety professionals. It is written for the chemical industries, but is readable and useful to safety professionals in all industries. I deal largely with aviation safety (though I have a background in industrial chemical processing), and the parallels are manifold.
I highly recommend this book, and look forward to reading other books by Trevor Kletz.
Itemized Case History of Accidents in the Chemical Industry.......2006-04-06
What I like most about this book is its index and table of contents. It is easy to find a type of accident. For example, when I turned to page 291, I found an exact, simple description of the dangers resulting from the flow of a non-conducting liquid, i.e., one with a low dielectric constant --- like toluene (2.4 compared to water with a constant of 80). "The danger is that a spark could discharge between a body of liquid and grounded metal." In other words, a high voltage shock will knock you off your feet.
If this review was helpful, please add your vote.
This is an easy-to-read text and should be required reading for all chemical engineers entering the workforce. After you read it, you can move on to more detailed engineering text on the subject of safety such as Kletz's own book, or Mark Tweeddale, or Crowl and Louvar's text. These text are for calculations, "What Went Wrong," is for a clear understanding of the dangers you will be facing.
If this review was helpful, please add your vote -- Thanks.
Book Description
Why do we remain unprepared for the next terrorist attack or natural disaster?
Where are we most vulnerable?
How have we allowed our government to be so negligent?
Who will keep you and your family safe?
Is America living on borrowed time?
How can we become a more resilient nation?
Americans are in denial when it comes to facing up to how vulnerable our nation is to disaster, be it terrorist attack or act of God. We have learned little from the cataclysms of September 11 and Hurricane Katrina. When it comes to catastrophe, America is living on borrowed time–and squandering it. In this new book, leading security expert Stephen Flynn issues a call to action, demanding that we wake up and prepare immediately for a safer future.
The truth is acts of terror cannot always be prevented, and nature continues to show its fury in frighteningly unpredictable ways. Resiliency, argues Flynn, must now become our national motto. With chilling frankness and clarity, Flynn paints an all too real scenario of the threats we face within our own borders. A terrorist attack on a tanker carrying liquefied natural gas into Boston Harbor could kill thousands and leave millions more of New Englanders without power or heat. The destruction of a ship with a cargo of oil in Long Beach, California, could bring the West Coast economy to its knees and endanger the surrounding population. But even these all-too-plausible terrorist scenarios pale in comparison to the potential destruction wrought by a major earthquake or hurricane.
Our growing exposure to man-made and natural perils is largely rooted in our own negligence, as we take for granted the infrastructure handed down to us by earlier generations. Once the envy of the world, this infrastructure is now crumbling. After decades of neglect, our public health system leaves us at the mercy of microbes that could kill millions in the next flu pandemic. Flash flooding could wipe out a fifty-year-old dam north of Phoenix, placing thousands of homes and lives at risk. The next San Francisco earthquake could destroy century-old levees, contaminating the freshwater supply that most of California relies on for survival.
It doesn’t have to be this way. The Edge of Disaster tells us what we can do about it, as individuals and as a society. We can–and, Flynn argues, we must–construct a more resilient nation. With the wounds of recent national tragedies still unhealed, the time to act is now.
Flynn argues that by tackling head-on, eyes open the perils that lie before us, we can remain true to our most important and endearing national trait: our sense of optimism about the future and our conviction that we can change it for the better for ourselves–and our children.
“Steve Flynn offers the answer not only to protecting America from terrorist attacks and natural disaster but also to revitalizing our democracy. This book is a must-read for all members of Congress, 2008 presidential candidates, and ordinary citizens who want to build a better and safer future.”
–Anne-Marie Slaughter, dean, Woodrow Wilson School of Public and International Affairs, Princeton University
Advance praise for The Edge of Disaster
“Steve Flynn has done it again. Like America the Vulnerable before it, The Edge of Disaster is the must-read book for every American, elected official, and presidential candidate who is committed to ensuring that our nation continue to thrive in perilous times.”
–Mark Warner, former governor of Virginia
“Since 9/11, protecting our nation against a terrorist attack has consumed policy makers in Washington. What Stephen Flynn points out in The Edge of Disaster is that much of this effort has been directed overseas, often at the expense of our homeland and its much more likely areas of vulnerability. Laying out a series of potential disasters both manmade and natural, Flynn calls for a greater emphasis on preparedness and the ability of communities and the nation to recover. Painting an often frustrating and infuriating picture of missed opportunities, The Edge of Disaster is a call to action. The time to act is now. We can only hope that policy makers are listening.”
–Christine Todd Whitman, former governor of New Jersey and
former administrator, Environmental Protection Agency (2001-03)
“Steve Flynn’s book makes the very persuasive argument that national security preparedness is linked to natural disaster preparedness. By investing significantly in our critical infrastructure, in citizen preparedness, and most importantly in leadership, we can be better prepared for all hazards. A great book that I highly recommend.”
–James Lee Witt, former director, Federal Emergency Management Agency
“Steve Flynn has become a relentless contributor to the dialogue on prioritizing the work of the post-9/11 security environment. The Edge of Disaster calls into question the neglect of domestic preparedness in favor of the Department of Defense-driven offensive in the global war on terrorism. The book offers provocative challenges to both our elected and our private-sector leaders, and both should read it thoroughly.”
–Admiral James M. Loy, former commandant, U.S. Coast Guard, and former deputy secretary of homeland security
Customer Reviews:
Good information.......2007-08-10
This book provides good information about making our country more prepared for natural or man-made disasters by using an all hazards approach. Some of the presented ideas are great others are very opinionated. You can tell the author is pro Coast Guard since he recommends they be in charge of everything, just a bit biased, but a good book overall.
An Eye-Opener.......2007-07-27
I thought this book was a great read for many reasons. First off, the author gives a few hypothetical cases of another terrorist attack on American soil. He does this not to incite fear, but just to prove how vulnerable our infrastructures are (waterways, ports, canals, oil refineries, etc). He mentions how old and antiquated they are and how the government is not pumping enough money to fix or upgrade those resources. Secondly, he gives several examples of how this can change and why it needs to be done. Lastly, (but not in this order) he also ties this in with our vulnerablity to natural disasters. "The Edge of Disaster" is a disaster that can be both man-made or natural. If you want to read about things that are not being discussed in the media that are very critical to the foundation of this country, then this is a must read!!
Challenges our myths and assumptions........2007-07-21
I found this book to be right on target - Bulls-Eye. Flynn points out all the pitfalls in the current mode of planning responses to disasters and terrorist attacks on the part of government, congress and others. He calls attention to the complacency of the American Public, partly lulled by a secretive government failing to share how it addresses the issues of disaster planning and repairing and maintaining American infrastructure to withstand both natural disasters and terrorism.
He rightly points out that NO effort has been made to involve and rally the American Citizenry to respond to disasters or fight terrorism (Where is the war bond drive to fight the global war on terrorism?) Nor have efforts been made to invoLVe the private sector (except recently, the state of Texas in its Hurricane Evacuation planning will involve energy companies, Walmart, Home Depot and the HEB groceries to assure people's needs are met quickly when the next hurricane comes).
In short, we as Americans, according to Flynn seem to be living in a world of make-believe fog. It reminds him of the last days of the Roman empire.
He did not mention, that since 9/11 while the US is pre-occuppied with a war on terror, the economies of India and CHina have taken off. In fact, the "smart money" is investing in Brazil, Russia, India and China, not the US. Perhaps our weak infrstructure has a role to play.
What are the solutions? I have cut and pasted them from another review as a reminder of how urgent the need is to address this issue:
1) Force Washington to build national resiliency at home
2) Put terrorism in the context of the other threats (see Wikipedia, "Ten Threats")
3) Fix the infrastructure now
4) Inform the American people, they are our greatest asset
5) Tap the ingenuity and resources of the private sector
6) Do not underestimate the value of individual preparedness
7) Do not allow government to pretend the pandemic will not happen
8) Discourage construction along vulnerable coastlines and in flood plains
9) Properly fund and support local police and emergency responders
10) Promote the concept of resiliency as a global imperative.
Buy this book. In fact, buy extra copies for those you love and cherish.
Natural Disasters or Terrorists: the Greater Threat? .......2007-05-30
Stephen Flynn travels a lot --- and everywhere he goes he finds crumbling bridges, inadequate highway systems, overtaxed hospitals, parochial politicians, obsolete communications gear, neglected or nonexistent planning, and a citizenry that does not seem to give a damn about any of these things. This book --- his second on the subject --- is his strident wake-up call, a plea that something be done before the inevitable disaster strikes.
His case rests on two major premises: that more 9/11s and Katrinas are a certainty, and that of the two, future Katrinas are the more to be feared because they will be more frequent and will impact more people directly. Our present political and popular fixation on terrorism alone he finds shortsighted and foolish. He calls for measures to deal with both at the same time.
Flynn's method is to construct hypothetical scenarios --- a terrorist attack on a ship carrying liquefied natural gas in Boston Harbor, a catastrophic earthquake that devastates north-central California --- and then to demonstrate the inadequacy of existing means to either prevent the event or minimize the damage they cause. His scenarios are generally based on authoritative sources as well as his own observations. In every case his conclusions are dismal: inability to respond quickly and efficiently, widespread panic, enormous casualties, government ineptitude. Yet the general public, he says, lives in an "almost adolescent sense of denial," preferring to just keep fingers crossed and hope that such things will not happen, or if they do happen, it will be somewhere else.
Flynn tries gamely to be nonpolitical about all this, but his indictment of the Bush administration and the small-government fetish of many politicians is plain. He deplores the Iraq War as a diversion of funds and resources from the place where real threats are much more evident --- here at home.
Some of his strictures are hardly new (e.g., the governmental passion for secrecy that keeps bureaucrats from sharing vital information, the inability of "first responders" and "first preventers" to communicate with each other, the absence of true collaboration between public and private agencies at times of crisis, the unfortunate preference for pork-barrel politics over meeting really urgent needs). But he goes well beyond these obvious truths, condemning public indifference or even ignorance of what needs to be done urgently. Our nation is "brittle," he says, and needs to be made more "resilient" before it is too late. Flynn obviously sees himself as Paul Revere on a coast to coast midnight ride.
There is a strain of special pleading in the book. Flynn, himself a long-serving officer in the Coast Guard, tells again the familiar story of how well that agency performed in New Orleans in 2005 --- then goes on to propose that it be given the leading role in domestic disaster response, with FEMA demoted to secondary status. It may well be a good idea, but Flynn is not exactly an impartial judge.
The obvious question here is: If all this work needs to be done pronto, how are we to pay for it? Flynn proposes a new agency, the "Infrastructure Resiliency Commission," insulated from pork-barrel political pressure. He would pay the enormous cost of quickly making us into a "resilient" nation with money from five sources: funds from the estate tax that the administration wants to end altogether, repeal of the tax cuts enacted under Bush, a dollar-a-gallon gasoline tax, funds from the defense budget and from state and city governments. One can virtually hear the howls of protest from motorists, conservative politicians, the Pentagon and local officials. Were I a betting man, I would not bet on this one.
Nonetheless, this is an important and often eloquent book. One hopes that Flynn/Paul Revere will be heeded, and that he is not like poor Cassandra, who was given the gift of prophecy, but along with it the curse that no one would believe anything she said.
--- Reviewed by Robert Finn
Good informative & eye opening.......2007-05-12
Good book, Flynn writes at a level anyone can understand. He makes the urgency clear that changes must be made in order to secure our nation.
Book Description
"An in-depth step-by-step guide to help you develop, test, and maintain your business continuity plan."
The business continuity planning process consists of six key stages:
1. Risk management 2. Business impact analysis 3. Business continuity strategy development 4. Business continuity plan development 5. Business continuity plan testing 6. Business continuity plan maintenance
Although there are many publications that explain business continuity planning, very few provide detailed methods on how to implement it; even fewer cover implementation of all six stages.
Business Continuity Planning Methodology is a single, comprehensive, text that explains the principles of business continuity planning and presents an easy to follow step-by-step methodology to implement its six stages. The methodology considers protection of mission critical business processes, resources, and services. It focuses on key resources such as IT systems and infrastructure, manufacturing and production equipment and products, facilities, work areas, vital records, and critical data. The methodology is consistent with business continuity industry standards, guidelines, and best practices such as ISO/IEC 17799, NFPA 1600, COBIT, and DRI International.
This book gives readers the skills to manage risks, conduct a business impact analysis, develop a business continuity strategy, and develop, test, and maintain a business continuity plan. The main body of the book contains chapters structured according to the six business continuity planning stages:
Risk Management This chapter introduces the key concepts of risk management and describes a framework for managing risks to business continuity. The framework includes steps for risk assessment, risk control options analysis, risk control implementation, risk control decision, and risk reporting. The chapter explains the concepts and implementation of these steps through examples of business continuity risk.
Business Impact Analysis This chapter describes the steps for conducting a Business Impact Analysis (BIA) and explains the implementation of these steps through an example BIA scenario. The BIA steps include assessment of financial and operational impacts, identification of mission critical business functions and processes, identification of critical IT systems and applications, and determination of recovery requirements. Topics in this chapter include comparison of BIA and risk management; BIA benefits and responsibilities; methods of conducting a BIA; disaster-to-recovery time line and events; elements of the BIA such as Maximum Tolerable Downtime (MTD), Recovery Time Objective (RTO), Recovery Point Objective (RPO), Work Backlog, and Data Loss; summarized findings; and BIA report content.
Business Continuity Strategy Development The business continuity strategy development framework presented in this chapter is designed to help the reader determine the best strategy that will enable a timely and cost-effective recovery from a potential business disruption. It describes the steps to identify recovery requirements and options, conduct a cost-benefit assessment, and identity and select the most viable recovery options. This chapter also discusses general considerations for developing a business continuity strategy, and provides recommendations for recovery contracts and service level agreements.
Business Continuity Plan Development This chapter is a guide for developing an effective business continuity plan based on the results of the preceding stages. It explains the detailed structure and content for an effective plan and covers the key plan execution phases: initial response and notification, problem assessment and escalation, disaster declaration, plan implementation logistics, recovery and resumption, and restoration. Numerous examples of plan activities, procedures, and tasks help to explain the content required in the plan. This chapter also addresses the requirements for an emergency response plan and crisis communication plan.
Business Continuity Plan Testing This chapter introduces the key concepts of business continuity plan testing and provides a framework for developing an effective test plan. The topics include test objectives, test benefits, test methods, test scenarios, test evaluation criteria, and test budget. The framework then explains the sequence of test plan development steps and addresses various issues and concerns that influence the test plan, such as test constraints, strategy, logistics, and risks.
Business Continuity Plan Maintenance The focus of this chapter is on maintaining the business continuity plan in a constant ready-state. It describes activities needed to ensure that the business continuity plan always remains accurate, current, and complete. Topics covered in this chapter include business continuity plan change management, plan testing, training, and audit.
This book also contains the following appendices: a summary of deliverables resulting from the six stages of the business continuity planning process; summary of business continuity standard guidelines and best practices; business continuity resource information; and a glossary of business continuity terminology.
This comprehensive text is an excellent resource for those who develop business continuity plans, manage business continuity projects, or want to learn about the subject of BCP. It is a valuable reference for people seeking certifications such as CISSP (Certified Information Systems Security Professional) or CBCP (Certified Business Continuity Professional).
Customer Reviews:
An Essential Resource.......2005-12-21
This book should be on every Business Continuity Planner's bookshelf. It succinctly presents the DRII Professional Practices - there is no "fluff" in this book.
This volume deserves to be an essential part of every BCP's toolbox.
wholistic approach - VERY GOOD!.......2005-07-26
This book is comprehensive and covers all the bases. No matter the size of your organizatrion, this book will give you solid guidelines and examples of starting a Business Continuity Program, managing it and performing all the other functions needed to help protect your company in the event of any sort of disruption or disaster.
Absolutely the best - A MUST BUY .......2005-03-04
This is the first Amazon review I've every submitted - but this book deserves my time. The book is full of rich content, it's well organized and is the perfect resource for both beginners and seasoned Business Continuity Planners. If you buy only one book, make this the one.
Mike Hydanus
President
Sage Consulting Group, LLC
Customer Reviews:
A Nice Source/Reference/Reminder In DRP.......2003-04-29
The content of book is reviewed after an unmemorable day, 11 Sept., it does not mean DRP is reviewed from the beginning and changed due to this incidence, however, for me, after reading part of this book, I understood the importance of DRP for any kind of companies whatever it is a small one or big one, crisis management and contingency planning are necessary.
The technology and architecture used in DRP is sophisticated especially in enterprise, but I have another point of view, it sparks me to think of such planning for those small to medium size companies because they can't afford to spend lots of $$$ on it, that's reason this book brings value to a consultant.
Most people think that DRP can't generate revenue actually, however, from this book, it provides a concept to me how to secure a company assets. This book is quite suitable to those business management as well to remind and review themselves. Sometimes, we are not so lucky, some incidences will not give us a second chance or accident could be recovered, this book told us why and how to prepare before unexpected events come to us.
I don't think DRP (Diaster Recovery Planning) or BCP (Business Continuity Planning)are narrowed to IT only, even our home, public facilities, etc., we could apply our DRP mindset there.
By the way, in Hong Kong, SARS is prevailing, will you just start to keep fit, eat more fruits and sleep earlier when a powerful disease comes? At least, it is not too late for us to improve when we discover our problems.
This book reminds us: Prepare for the worst.
Anthony
Expand IT people's view on DR/BC planning.......2002-04-26
Consider the heavy contents on various technology, this book is for IT people who is assigned the task on DR/BC planning. The author did a great job on not only introduce the technology, but also point out the limitation of it.
Jon also rightly pointed out while the scope and stake are bigger, the nature of a DR/BC plan has been shifted from an infrastructure enhancement task to an application development project. With this right perception and principles recommended, you can now start a successful DR/BC planning project.
Exceptional Reference.......2001-03-18
For the beginner or consultant in disaster recovery, this book provides an exceptional reference for disaster recovery. The author's review of current technology software and products available to the disaster recovery professional is exceptional. The Holy Grail reference for disaster recovery.
Book Description
Packed with practical, freely available backup and recovery solutions for Unix, Linux, Windows, and Mac OS X systems -- as well as various databases -- this new guide is a complete overhaul of Unix Backup & Recovery by the same author, now revised and expanded with over 75% new material.
Backup & Recovery starts with a complete overview of backup philosophy and design, including the basic backup utilities of tar, dump, cpio, ntbackup, ditto, and rsync. It then explains several open source backup products that automate backups using those utilities, including AMANDA, Bacula, BackupPC, rdiff-backup, and rsnapshot. Backup & Recovery then explains how to perform bare metal recovery of AIX, HP-UX, Linux, Mac OS, Solaris, VMWare, & Windows systems using freely-available utilities. The book also provides overviews of the current state of the commercial backup software and hardware market, including overviews of CDP, Data De-duplication, D2D2T, and VTL technology. Finally, it covers how to automate the backups of DB2, Exchange, MySQL, Oracle, PostgreSQL, SQL-Server, and Sybase databases - without purchasing a commercial backup product to do so.
For environments of all sizes and budgets, this unique book shows you how to ensure data protection without resorting to expensive commercial solutions. You will soon learn to:
- Automate the backup of popular databases without a commercial utility
- Perform bare metal recovery of any popular open systems platform, including your PC or laptop
- Utilize valuable but often unknown open source backup products
- Understand the state of commercial backup software, including explanations of CDP and data de-duplication software
- Access the current state of backup hardware, including Virtual Tape Libraries (VTLs)
Customer Reviews:
Very limited viewpoint!.......2007-09-24
I have used many backup utilities in linux, Unix, Windows, and found this book to be only a very basic view of the backup, DR realm.
The best backup book available, but I have requests for the next edition.......2007-07-08
W. Curtis Preston is the king of backups, and his book Backup and Recovery (BAR) is easily the best book available on the subject. Preston makes many good decisions in this book, covering open source projects and considerations for commercial solutions. Tool discussions are accompanied by sound advice and plenty of short war stories. If the author addresses the few concerns I have in his next edition, that should be a five star book.
The best aspect of BAR is the author's obvious expertise in this subject. He does a good job sharing lots of his knowledge with the reader. Probably the most valuable conceptual framework I learned in BAR is the difference between backups and archives. Pages 696-7 summarize this nicely: "Backups are the secondary copy of primary data... Archives are the primary copy of secondary data." In this section and elsewhere, Preston describes how archives are the repository one should create when answering ediscovery requests and similar queries -- not backups. This is an extremely powerful idea and I plan to see how my employer deals with this issue.
The second best aspect of BAR involves multiple chapters on backing up various databases. One can usually find similar coverage in single books on specific databases, but having all information in one book is useful for purposes of comparison. Chapter 15 provides an overview of the entire problem by discussing terminology and features found in many databases. This chapter helps storage admins understand the database admin world. Of particular note was the coverage of Microsoft Exchange, which the book calls a specialized database. I had not thought of Exchange in this light, but it's true -- especially when Microsoft indicates future versions will have SQL Server replacing Extensible Storage Engine. I only read chapters on SQL Server, Exchange, and MySQL.
The third best aspect of BAR includes OS-specific chapters on bare-metal recovery. Although my OS of choice (FreeBSD) didn't merit its own chapter, I felt the material in the bare-metal section was robust enough to help me perform this work if necessary. I really only read the chapters on Windows/Linux and ignored Solaris, HP-UX, AIX, and Mac OS X.
BAR is a good book, so why not five stars? First, I thought the chapters on open source backup options (especially ch 7 on "Open-Source Near CDP") were weak. I wanted to learn a lot more about rdiff-backup, for example, but the tool merited about 5 pages and introduced only the simplest possible invocation. Rsnapshot was also undercovered. It seemed like too many pages were spent on utilities I would probably never use (given newer options) like dump and cpio. I was also not confident I could get very far with Amanda, BackupPC, or Bacula given the detail given to each open source product. (Regarding BackupPC -- I had to guess it was open source and then only found out the truth when its Web site at sf.net was mentioned late in the chapter!)
Second, some topics never really made sense. For example, I still do not understand how snapshots actually work. Calling it a "picture" means nothing to me. Snapshots are mentioned throughout the text, and the explanation that finally appears near the end of the book in a miscellanea chapter doesn't help.
Third, I would really have liked to hear more about services offering backup to the Internet, like Amazon's S3 and others. This MUST be covered in the next edition.
Finally, although the book has lots of advice, it would have been nice to have had a case study chapter where multiple example enterprises demonstrate their backup and recovery solutions. After finishing the book I have lots of ideas floating around, but seeing how a one-person, 100-person, 10,000-person, and 500,000-person environment implement BAR would be greatly appreciated.
An excellent reference.......2007-05-04
In the realm of important things in the world of computers are good backups and equally important is the ability to properly restore those backups. My initial attraction to this book had to do with it being tapered toward open system solutions. I am an avid user of Linux and open-source software, so I was interesting in learning about the free tools that the author writes about.
The author starts out by discussing "The Philosophy of Backup" which covers why backups are so important and how you to find a solution that both meets your needs and your budget. Chapter two goes over what to backup, how often and at what levels. It also discussed what types of disaster to be prepared for, automation, storage, testing and things to look out for on various OS's.
Chapters 3-7 cover open-source backup utilities. In chapter three the author discusses and provides examples of how to use basic utilities such as dump, cpio, tar and dd for Unix systems, ntbackup and System Restore for the Window's crowd, ditto for Mac, and the GNU versions of tar, cpio, and rsync. Chapter's 4-6 discuss Amanda, BackupPC and Bacula. Chapter seven digs into near-continuous data protection and how the open-source community is achieving this, and what tools to use.
By chapter 8 and 9 the author is discussing commercial backup solutions. This section is different from the last in that it doesn't really discuss specific tools and how to use them, but rather it discusses the features of commercial products. This section also covers the various types of backup hardware on the market in an effort to help the reader decide what media best meets their needs.
Chapters 10-14 covers "Bare-Metal Recovery". The author takes you through the process of a bare-metal recovery with Solaris, Linux, Windows, HP-UX, AIX, and Mac OS X.
By chapters 15-22 the author has moved on to database backups and takes you through the various solutions for Oracle, Sybase, IBM DB2, SQL Server, Exchange, PostegreSQL, and MySQL. Finally the author wraps up the book with VMware server backup solutions and discussing data protection.
CONCLUSION
--
I found this book to be a very interesting read. I especially enjoyed the open-source, bare-metal recovery, and database sections. The author does an excellent job of taking the reader through all of the steps including example syntax needed to perform a backup and restore with the various tools discussed. Another high point is that the author includes current tools and techniques. This book holds lots of real world wisdom and I would recommend it to any system administrator, developer, or user who is interested in protecting their data.
These are basic references any serious computer collection needs........2007-04-11
W. Curtis Preston's BACKUP & RECOVERY offers solid hands-on keys to backing up data and recovering from a systems crash - all without using commercial software. From Linux and Windows and Mac OS systems, it surveys backup tools, open-source resources, criteria for evaluating systems and operations, and lessons and tricks to overcome common obstacles, making it a system administrator's top desk reference as well as a pick for libraries catering to this audience. These are basic references any serious computer collection needs.
Backup, backup, backup!.......2007-03-24
Backup and Recovery
If you ever are faced with a technical problem in your IT career, turn to O'Reilly publications and pick a book on the topic. The cover of this book fully describes its content: Inexpensive Backup Solutions for Open Systems.
I was recently faced with the task of backing up MySQL databases, along with setting up reliable backup tools on client's Linux server and Windows workstations. The book helped me find all the answers; it's filled with good and practical information and is supplemented with a "healthy doze" of real life examples and anecdotes.
A good number of backup tools are discussed along with configuration examples and automation procedures. Oracle, HP-UX, Windows, Linux... All you need is here.
Book Description
Out of sight of most Americans, global corporations like Nestlé, Suez, and Veolia are rapidly buying up our local water sources—lakes, streams, and springs—and taking control of public water services. In their drive to privatize and commodify water, they have manipulated and bought politicians, clinched backroom deals, and subverted the democratic process by trying to deny citizens a voice in fundamental decisions about their most essential public resource.
The authors' PBS documentary Thirst showed how communities around the world are resisting the privatization and commodification of water. Thirst
, the book, picks up where the documentary left off, revealing the emergence of controversial new water wars in the United States and showing how communities here are fighting this battle, often against companies headquartered overseas.
Read a review...http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2007/03/18/RVGS9OHPKT1.DTL
Customer Reviews:
Our Most Precious Resource.......2007-06-13
This is an easy to read but alarming account of the privitization of public water in eight communities across the United States. It is a book that should be read and understood in our nation's high schools and colleges. THIRST Fighting The Corporate THEFT Of Our Water is an interesting and entertaining read while also providing reasonable and ample documents and records to support the information provided on its pages. Snitow, Kaufman and Fox provide information in their book on how easy it is in today's world to lose our rightful access to the most precious resource we have - water.
Books:
- Principles of Financial Engineering (Academic Press Advanced Finance)
- Product Strategy for High Technology Companies
- Protecting Your #1 Asset : Creating Fortunes from Your Ideas : An Intellectual Property Handbook (Rich Dad's Advisors)
- Real Estate Market Analysis: A Case Study Approach
- Redesigning Distribution: Basic Income and Stakeholder Grants as Cornerstones for an Egalitarian Capitalism (Real Utopias Project)
- Regional Landscapes of the United States and Canada
- Security Policies and Procedures: Principles and Practices (Prentice Hall Security Series)
- Skin Care and Cosmetic Ingredients Dictionary (Milady's Skin Care and Cosmetics Ingredients Dictionary)
- Snow Flower and the Secret Fan: A Novel
- Streetsmart Guide to Valuing A Stock: The Savvy Investor's Key to Beating the Market
Books Index
Books Home
Recommended Books
- Government by the People, Teaching and Learning, Classroom Edition
- A Feast for Crows
- The Essential Kitchen Design Guide
- The Economics of Tropical Farm Management
- The Secret
- Aerosol Technology: Properties, Behavior, and Measurement of Airborne Particles
- Trial by Fury: A Mystery
- Barn Style Homes: Design Ideas for Timber Frame Houses
- The Farmhouse: Classic Homesteads of North America
- The Reed Field Guide to New Zealand Wildlife
Judgment in Managerial Decision Making
Smart Choices: A Practical Guide to Making Better Decisions
Shaping the Game: The New Leader's Guide to Effective Negotiating
You Can't Enlarge the Pie: Six Barriers to Effective Government
The First 90 Days: Critical Success Strategies for New Leaders at All Levels
