The Lean Pocket Guide

Book Description

The Lean Pocket Guide is designed for use as a convenient, quick reference as you learn and implement lean manufacturing tools and techniques. It provides valuable insight into the nuances of lean from a team of lean sensi's throughout the world.

You can put your finger on any entry or lean concept, term, tool, or technique within a matter of seconds! With the simply, clear illustrations, this is definitely meant for use on the shop floor.

Also, included is this Pocket Guide is a ready-to-submit Suggestion Form to get those ideas into action, NOW!

Customer Reviews:

A tool that can't break!.......2007-01-09

This little book is full of great ideas and concepts and can help you out on the job, but also if you are a person looking to become familar with these concepts, this is a great book to read.

CAN'T BEAT THIS FOR THE PRICE.......2006-05-15

I recently purchased the Lean Pocket Guide (published by MCS Media, Inc. i.e., The Lean Store) and found it to be the most book for your money that is on the market. This book set the standard for good, informative information on Lean. The illustrations and explanations were perfect for the folks on the shop floor, as well as my supervisors.
A Lean book that practices what it preaches!

What you need on the shop floor:-).......2006-03-30

Hello, this little booklet is excellent. You get all information on lean concepts in your palm and right where you need it -not at your desk- but on the shop floor.

Even better would be customized country versions to spread the lean culture widely amongst companies;-))

Regards

Ralf Lippold

OUTSTANDING!.......2005-08-20

The Lean Pocket Guide is undoubtedly the best value Lean book ever written. All the Lean tools are clearly defined, along with good, simple illustrations. The Key Points at the end of each section provide additional insight into Lean applications. All our employees have one of these. It was very rewarding to see - on the day following giving these to our employees (there was an employee that did not particpate very often in our teams) having The Lean Pocket Guide opened on his bench to the Standard Work chapter. I need say no more!

The Greatest Lean Book Ever Written.......2004-09-04

This is by far the best and most comprehensive book on lean terms and concepts in the market. The group of authors certainly understand and know the ins and outs of Lean. The illustrations, graphs, directions, key points are superbly explained like no other book..and I have read them all. Fantastic job authors!

Duct Tape Marketing: The World's Most Practical Small Business Marketing Guide

Average customer rating:

Small Business Must Have for your Tool Box
A Good Book on Marketing and Worth the Price
One of the best books on marketing that a small business owner can read
Love it!
Want More Customers? Then Read This Book!

Duct Tape Marketing: The World's Most Practical Small Business Marketing Guide
John Jantsch
Manufacturer: Thomas Nelson
ProductGroup: Book
Binding: Hardcover

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ASIN: 078522100X

Book Description

Duct Tape Marketing is the small business marketing road map - A collection of proven tools and tactics woven together in a step-by-step marketing system that shows small business owners exactly what to do to market and grow their businesses.

This guide combines insights gained from over twenty years of successfully working, in the field, with real-life small businesses.

There are no theoretical complexities presented in Duct Tape Marketing - just simple, effective and affordable marketing that sticks.

CAREFUL! Duct tape is a serious tool... it sticks where you put it. So are the ideas in this book. If you're ready to make a commitment and are willing to make something happen, John's book is a great place to start.
--Seth Godin, author of Purple Cow

For all those who wonder why John Jantsch has become the leading advisor and coach to small businesses everywhere, Duct Tape Marketing is the answer. I have never read a business book that is as packed with hands-on, actionable information as this one. There are takeaways in every paragraph, and the success of John's blog is living proof that they work. Duct Tape Marketing should be required reading for anyone who is building a business, or thinking about it.
--Bo Burlingham, editor-at-large, Inc. magazine, and author of Small Giants: Companies That Choose To Be Great Instead of Big

Duct Tape Marketing is a worthy addition to the growing library of how-to books on small business marketing -- concise, clear, practical, and packed with great ideas to boost your bottom line.
--Bob Bly, author of The White Paper Handbook

With the world suffering from depleted reserves of trust, a business that sells plenty of it every day tends to create the most value. The great thing about trust as a product feature is that it delivers exceptional returns. With this book, John Jantsch has zeroed in on exactly what small businesses need to sell every day, every hour.
--Ben McConnell, co-author of Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force

John Jantsch has provided small businesses with the perfect perspective for maximizing all marketing activities - offline and on. Jantsch has the plan to help you thrive in the world of business today. Read it, all your competitors will.
--John Battelle, cofounding editor or Wired and author of The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed Our Culture

Duct Tape Marketing is a great read for anyone in business. It has fresh ideas laid out in a practical and useable way. I highly recommend this book for growing any business.
--Dr. Ivan Misner, Founder of BNI and Co-author of the New York Times bestseller, Masters of Networking

Customer Reviews:

Small Business Must Have for your Tool Box.......2007-08-31

I can't say enough good things about this extremely useful tool. Duct Tape Marketing (or as Brian Small and I refer to it as "DTM") breaks the paradigm of what most small business owners "think" marketing is all about.

I've consulting small businesses in the way of marketing for years as well as worked to keep my own business(es) on track with marketing. Now it's as though I've taken a good tool in my toolbox and turned it into a hyper-drive power tool.

If you're thinking about starting a small business or have a well established small business then this book will make any time you spend on marketing much more effective.

This book was recommended to me by my friend and business com padre by Brian Small (www.briansmall.com) and in the last month I've recommended to many other small business owners. If you don't take time to work "on" your business then you're going to fall short of your potential. Make it a priority to read this book in a 4 week period.

Kyle Dreier

A Good Book on Marketing and Worth the Price.......2007-08-06

Although this book is not in my top ten of marketing books, it is still a good book with some useful ideas. There are many keys to successful marketing. Unfortunately, if one or more keys is missing, the total marketing effort can be wasted.

This book covers many of the keys. I wish it showed better how the pieces fit together to make a complete sale, but it does a good job on the keys it does cover. If you are a small business owner, read the book and use the ideas. You will see positive results.

One of the best books on marketing that a small business owner can read.......2007-08-03

To say "Duct Tape Marketing" is a great book is an understatement. As an entrepreneur who has founded two small companies, I found John Jantsch's approach to help customers to know, like and trust you more to be intuitive, yet very powerful.

He got my undivided attention from the point he proposed having you first identify your ideal clients (as early as in page 5) and asking you to fire about 20 percent of your past customers, if they no longer fit into the picture of your current business. Now THAT makes sense and it is SO powerful: I could recall the occasions when I was spending time pursuing projects that were not a good fit for the goals of our company, but we still pursued them ("Hey! It's business!"). Since I read that section, I've felt more comfortable not pursuing distracting projects.

He then proceeds to walk you through the discovery and delivery of your marketing message in a way that speaks to the heart of those ideal customers you identified early on. The rest of the book is packed with tactics to get that message in front of your target audience and help them contact you and refer you.

These easily are the best 300 pages I have read since I became a small business.

Love it!.......2007-07-23

This book has WONDERFUL, thorough advice for the small business. It really gets the creative juices flowing. I highly recommend this book.

Want More Customers? Then Read This Book!.......2007-07-17

Regardless of what you already know about marketing a small to mid-size business, this book is for you. It's a powerful tool that focuses on your specific marketing needs and your specific capabilites. John Jantsch doesn't merely tell you what to do, he explains how and why to do it. The information is clear, concise, and surprisingly thorough. John covers a broad spectrum of important marketing issues, starting from the basics of defining your customer, to a well-written summary about the power and value of effective Internet marketing. If you're smart, you'll read this book and then keep it handy as an ongoing reference tool.

The ASTD Training and Development Handbook: A Guide to Human Resource Development

Average customer rating:

A Reference for Training Departments
Classic reference for Training & Development Professionals
A must for every educators reference library.
Excellent reference source for HRD professionals

The ASTD Training and Development Handbook: A Guide to Human Resource Development
Robert L. Craig
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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ASIN: 007013359X

Book Description

A Treasure of Performance-Boosting Tricks for Trainers! The best training and development handbook ever published just got bigger and better! The ASTD Training and Development Handbook, Fourth Edition, by Robert L. Craig, is bursting with great new training ideas that'll help you work your magic in your organization. Top industry leaders give 100s of practice-proven techniques you can use right now to: Develop effective leadership skills; Exploit self-directed learning to meet empowerment, continuous improvement and other quality goals; Maximize an increasingly diverse workforce; Select and develop professional training staff; Design customized instructional systems; Build employee participant and involvement; Promote computer literacy in your workplace; Prepare for organizational development and change; Sell management on the importance your HR programs; Measure and evaluate training results; Much more!

Customer Reviews:

A Reference for Training Departments.......2006-04-21

This handbook is a collection of ideas from companies for designing employee training and learning systems. It covers such areas such as creating the "learning organization", outsourcing, electronic performance systems, interactive multimedia training systems, diversity training and development, training for global operations and benchmarking for best practices.

This comprehensive handbook helps trainers design classrooms, self-study and computer and web based training programs. While delivering the latest information on how adults learn best, it shows trainers how to prepare lesson plans, create visual aids, and deliver dynamic and powerful presentations.

Classic reference for Training & Development Professionals.......2002-02-09

The Handbook is arranged to cover almost all aspects of Training & Development. The topics are carefully selected and their authors picked from among the top names in their respective fields and therefore, the chapters are focused, targeted and provide the right mix of information and practical guidelines.

Each chapter addresses a single topic (like corporate universities, customer service training, leadership development, etc.) and is written in a straight-forward manner at the right depth making them easy to read and the perfect introduction to the topic without losing it's functionality as a reference.

No T&D professional should go without this book whether as a reference and a quick source of information when memory will just not oblige or an informative and valuable resource for information and ideas.

The Handbook is divided into 5 Sections:
1) The Training & development Function - Covering such topics as the learning organization, history of training and cost accounting for training.
2) Program Design & Development - The chapters on ISD; HPT; Adult Learning; & Evaluation are brilliantly written. I keep on going back to them again and again.
3) Media & methods - Includes some good case studies as well as Thiagi's excellent chapter on instructional games.
4) Training Applications - This is a brilliant discussion of almost all training topics that you might come across.
5) Resources - While these might be a little dated, they are still quite useful.

Check the table of Contents and some of the samples in the pages so obligingly provided by Amazon.com and don't be deterred by the length or the price of the book. This book is worth every cent and will last you long after you have forgotten the cost.

A must for every educators reference library........1999-05-25

The ASTD Training and Development Handbook, Fourth Edition, by Robert L. Craig, is an essential reference book for faculty, teachers, educators, and learning system administartors at all levels including University, Corporate, K-12, and Community Colleges. It is easy to use, very comprehensive, and has great quick summaries. With the fusion of the teaching, training, and tutoring into a learner centered model this book is more useful than ever. A MUST BUY. The price is worth every penny.

Excellent reference source for HRD professionals.......1999-05-09

This is a great resource for HR professionals from tiny to mega corporations. Contributing authors are the most respected experts in their fields. Primary focus is on training and development: accountability, justifying programs, format, leadership, pros, cons, pitfalls, challenges . . . all aspects are covered.

Book Description

What are the latest developments in telecommunications? How are new and emerging products impacting the industry ñ and your job? Where are we headed tomorrow? The Irwin Handbook of Telecommunications, Fourth Edition provides the answers to virtually every question on the past, present and future of telecommunications. This covers-every-issue volume is the indispensable reference in the field, including detailed -- yet easy-to-understand -- coverage of: *new technologies, including packet switching, pulse code modification, cellular and PCS systems, gigabit Ethernet, voice/data convergence and many others. *the latest Internet applications, including virtual private networks and voice over protocols E-commerce *strategies to help you more effectively utilize the business-to-business aspects of the Internet the continuing impact of the Telecommunications Act of 1996. Also included are over 250 web addresses for telecommunications manufacturers, carriers, vendors and organizations. Plus an exhaustive dictionary of over 400 acronyms ñ everything from AAC (alternate access carrier) to XPD (cross-polarization discrimination).

Customer Reviews:

One-stop gateway to the telecom world, but don't stop here........2000-07-30

I am the officer technical lead for a 50-person military intrusion detection operation. I read Mr Green's book to get a broader understanding of the telecom world, of which network intrusion detection occupies a small but highly visible part. This immense book (774 pages of text, plus URLs, acronyms, and a glossary) addressed nearly every topic I had encountered reading communications magazines, speaking with the telecom industry, and researching the Web. While no single book can provide the depth needed for truly understand a specific technology, Mr Green's work provided the foundation for future research. For example, after getting the context for SS7, I may now buy "Signalling System #7, 3rd Edition" by Travis Russell. I didn't give the book five stars, as I was not completely comfortable absorbing the material. This is the sort of book that requires you to read the whole book twice in order to appreciate the early chapters. References to technologies like ATM or frame relay in the first half of the book make much more sense after reading chapters dedicated to those issues. If Mr Green had given me slightly more to grasp while reading the early material, or had perhaps organized the book with the telecom novice in mind, I may have given five stars. Nevertheless, if you're looking for one-stop shopping for telecommunications, I highly recommend this book. Don't be fooled by the "business" classification on the dust jacket -- this book is a technical volume, with protocol headers and other details included. Great work Mr Green!

Technical and Readable.......2000-04-01

The Irwin Handbook of telecommunications is both technical and readable. It is an excellent text for telecommunication students,managers, and vendors. The field of telecommunications is rapidly evolving.In the future ,jobs and fortunes will be won and lost by those who apply winning technologies. Consider this book a score card. You cannt tell the players without a scorecard.

The best book on telecommunications I have ever read........1999-10-17

I read this book about a year or so ago, and I have been looking for it since then. It is the best book on telecommunications I have ever read. It goes into great depth of Switching, SS7, VMBs, PBXs, Centrex, ISDN, etc. Definitely a good buy.

A Great Reference For Telecom and Data Technologies.......1998-06-20

This book covers all of the existing and developing technologies in voice and data communications.

Average customer rating:

The Price Waterhouse Edi Handbook

The Price Waterhouse Edi Handbook
Nicole Willenz Gardner
Manufacturer: John Wiley & Sons
ProductGroup: Book
Binding: Hardcover

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ASIN: 0471107530

Book Description

Experts from Price Waterhouse explain how to plan, analyze, design, construct and implement the systems necessary to create an Electronic Data Interchange (EDI) environment. This comprehensive reference provides an overview of the technological and business aspects of EDI and demonstrates how to determine company and information needs. Includes sample workplans, EDI standards with explanations, and model EDI trading partner agreements.

Customer Reviews:

The Price Waterhouse Edi Handbook.......2000-06-20

The book is complete and detailed. It gives the conmputer developer what they need to know in order to comply with EDI standards

Running a School Library Media Center: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)

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Practical help!
Recommended Manual
Fundamentally recommended for all dedicated school librarian

Running a School Library Media Center: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)
Barbara L. Stein , and Risa W. Brown
Manufacturer: Neal-Schuman Publishers
ProductGroup: Book
Binding: Paperback

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ASIN: 1555704395

Book Description

Finally -- a completely new edition of the classic handbook and text for school librarians! Running a School Library Media Center has been expaded and updated to include each and every aspect of school library media operations.

Here you will learn how to forge better relationships with teachers, students, and administrators. You will understand how to manage better through appropriate policy-setting, procedure development, budgeting, public relations, and staff training. Cataloging, collection development, furniture selection, space planning, circulation, and more are discussed in detail.

Checklists, sample forms, and templates are included to make every task and procedure simpler. Among the special sections are directories of book, periodical, and nonprint vendors; learning skills inventories; important professional statements; and a listing of key listervs and electronic resources.

This major work -- a goldmine of practical information -- is a must have for all school libraries.

Customer Reviews:

Practical help!.......2007-07-30

RASLMC is a great practical helper for the school librarian/media specialist. It contains websites, forms and practical ideas. It is a bit dated though, 2002.

Recommended Manual.......2007-05-15

I purchased this book for a Library Science class that I am currently taking. This manual is very useful and informative for any veteran or new comer to the library media center. It covers all aspects of the library media center from forms used to helpful vendor listings. I highly recommend this manual for anyone working in a library media center.

Fundamentally recommended for all dedicated school librarian.......2002-09-08

Now in an updated and expanded second edition, Running A School Library Media Center: A How-To-Do-It Manual For Librarians by Barbara L. Stein (Professor, University of North Texas School of Library and Information Sciences) and Risa W. Brown (Library Media Specialist, Lake Highlands High School, Dallas, Texas), is a highly practical, "user friendly", how-to guide for librarians charged with developing, maintaining, and operating a private, parochial, or public school library media center. Individual chapters cover key issues including the efficient maintenance, building a collection, hiring and working with staff, promoting literacy, and much more. A comprehensive selection of appendix provides numerous resources at a librarian's fingertips, from lists of book an periodical vendors, to sources of reviews, to handling software packages that filter inappropriate Internet content. Running A School Library Media Center is fundamentally recommended for all dedicated school librarians.

A Concise Handbook of Movie Industry Economics

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A Concise Handbook of Movie Industry Economics

Manufacturer: Cambridge University Press
ProductGroup: Book
Binding: Hardcover

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ASIN: 0521843847

Book Description

This short handbook collects essays on all aspects of the motion picture industry by leading authorities in political economy, economics, accounting, finance, and marketing. In addition to bringing the reader an up-to-date perspective on what is known and what has been accomplished, it includes both new findings on a variety of topics and directions for additional research. Topics include estimation of theatrical and ancillary demand, profitability studies, the resolution of evident paradoxes in studio executive behavior, the interaction of the industry and government, the impacts of the most recent changes in accounting standards, and the role and importance of participation contracts. New results include findings on the true nature of the seasonality of theatrical demand, the predictive power of surveys based upon trailers, the impact of the Academy Awards, the efectiveness of prior history measures to gauge cast members and directors, and the substitutability of movies across different genres.

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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center (Call Center Handbook)

Average customer rating:

A Classroom In A Book
THE CALL CENTER: SELF-SERVICE OR SELF DELUSION?
you don't learn anything
Illuminating Read!
A good general guide

The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center (Call Center Handbook)
Keith Dawson
Manufacturer: CMP
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

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ASIN: 1578203058

Book Description

Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im

Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.

Customer Reviews:

A Classroom In A Book.......2006-05-29

The way Keith Dawson handles the materials is well-written and concise. He does not waste much time going into more than just a couple real-world applications for the technologies he is explaining, but he does set your mind spinning about how they can be used to suit your needs. The information on VoIP and IP Telephony are a little dated and an updated edition would obviously expand a lot on those technologies (which were just emerging when the book was written but have become very popular in the industry now). Not only does he discuss what technologies are available (like AVR, IP-PBX, Recording, Call Queuing, etc.), he goes into a brief discription of the more traditional PBX system, if only to point out their flaws compared to today's newer technology but not failing to point out their merits as well. A good book for someone who is just beginning to integrate themselves in the field and the tech.

THE CALL CENTER: SELF-SERVICE OR SELF DELUSION?.......2005-07-31

Chances are that you already have this book in your IT library. But, you probably don't have the 5th edition of the book. Author Keith Dawson has done an outstanding job of presenting the complete guide to starting, running and improving your call center.

Dawson begins by showing you his Six-Stage Model of Call Center Development, which is has to do with the way the call center interacts with the rest of the company. Next, the author discusses how you are going to have to find a place or location for your call center. Then, he covers some of the important factors that go into a call center successful design. Dawson next discusses how you have to be very careful in choosing the toll free and long distance services for your call center, because they will be very expensive. Next, the author also covers the automatic call distributor, which routes calls and manages information with respect to those calls. Then, he examines predictive dialing systems, which automate the entire outdialing process, with the computer choosing the person to be called and dialing the number. In addition, Dawson then examines the pros and cons of computer telephone integration. Next, the author looks at interactive voice response, which always captures information in an accurate manner. Then, he researches speech recognition system technology as an autoselector tool for the call center. Dawson continues on by exploring the Web as a tool to automate all of the call center functions without human interaction. Next, the author discusses some of the interesting new tools available, including CRM and the new theories of multichannel access for customer contact. Then, he gives some very serious thought about putting a video in your call center. Dawson then discusses that the best way to route a call to the agent most capable of handling that specific call, is routing based on an agent's skill or combination of skills, like language, training, experience, or any mix of those and other factors. Then, the author explains the importance of customer relationship management (CRM). Next, he shows you why order processing systems give you power over your inventory and pricing. Dawson next reminds you why display boards and readerboards are a stable versatile technology, and an inexpensive way to quickly improve call center performance. The author also explains why headsets are a key ingredient in every call center. Next, he discusses the on-hold messaging queue. Dawson also explains the importance of workforce management software, and how it is the art and science of having the right number of agents at the right times, in their seats, to answer an accurately forecasted volume of incoming calls at the service level you desire. Then, the author continues on by explaining why monitoring is a critical part of the process of teaching anew rep how to deal with customers, how to handle difficult situations, even simply how to follow a script and read a screen full of complex information. Finally, he goes into how to make call center careers meaningful.

With the preceding in mind, the author has done an excellent job of making you, the reader, understand the value of surefire ways to motivate your reps; realize the value on the front line; outsourcing; disaster and contingency planning; and, telecommuting agents. At the end of the day, you'll know whether the call center is self-service or self-delusion.

you don't learn anything.......2002-04-25

Buy it only if you are a beginner.

Illuminating Read!.......2001-08-30

This is a definite Must Read for any Call Center professional! All those questions about what system/technology does what and how are answered in one fact-based publication. If you want to avoid the headache of time-consuming hunts through web-sites and talking with marketing reps to learn which product works best for your company, this book is for you. If you are looking for a bubble-gum view of call center management, don't read this book because you just might learn the truth! By the way, get a Call Center Magazine subscription to continue the information flow started by reading this book.

A good general guide.......2000-11-28

This is a good book to people who want to have an overview at a glance about call centers features and problems. But, according to new economy habits, it is not a technological issue. So, if many points are discussed, such as human resources, real estate, organisation, hardware and products, none of them is focused in a detailed way. It is surely a very good introduction to people starting a new job in call centers environments, but do not expect too much by readin it.

Handbook of Media Management And Economics (LEA's Media Management and Economics Series)

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Handbook of Media Management And Economics (LEA's Media Management and Economics Series)

Manufacturer: Lawrence Erlbaum Associates
ProductGroup: Book
Binding: Paperback

General | Popular Economics | Business & Investing | Subjects | Books

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ASIN: 080585004X
Release Date: 2005-08-02

Product Description

This comprehensive Handbook provides a synthesis of current work and research in media management and economics. The volume has been developed around two primary objectives: assessing the state of knowledge for the key topics in the media management and economics fields; and establishing the research agenda in these areas, ultimately pushing the field in new directions. Edited by three well-known and widely published scholars, the Handbook is the definitive source for study in media management and economics. Its chapters are organized into parts addressing the theoretical components, key issues, analytical tools, and future directions for research. Each chapter offers the current state of theory and scholarship of a specific area of study, and the volume contributors--all well established in their areas of specialty--represent domestic and international scholarship. With its unparalleled breadth of content from expert authors, the Handbook provides background knowledge of the various theoretical dimensions and historical paradigms, and establishes the direction for the next phases of research in this growing arena of study. Standing alone as a thorough summary of existing theory and research, the Handbook of Media Management and Economics will serve to stimulate future thought and research in the media management and economics disciplines. As such, this volume will be a required reference for students, professors, and industry practitioners for years to come.

The Complete Landlording Handbook (Socrates Answers)

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Increases Confidence
The Compete Landlording Handbook
Everything I needed to know in one volume!

The Complete Landlording Handbook (Socrates Answers)

Manufacturer: Socrates Media
ProductGroup: Book
Binding: Paperback

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ASIN: 1595462457

Book Description

Real estate, real estate, real estate. These words have become the mantra of investors in the 21st century. At no time in history have prices for properties shown such incredible and sustainable increases - across all 50 states and Canada! The real estate gold rush is on and you need to be a part of it! But you need a plan of action, first. It seems everyone has a keen desire to become a landlord, in one form or another. Whether you have purchased a duplex to help defray the costs of housing or are actively building a portfolio of properties, obtaining and applying correct, essential and fundamental information and business practices is absolutely essential. It is one thing to envision being a landlord, it is another matter entirely actually being one 24/7, 365 days a year. No single resource covers the subject of landlording like The Complete Landlording Handbook. Every aspect of this life-changing decision comes under scrutiny by the editors of Socrates Media. The book contains the research, interviews with experienced landlords and investors, analysis,

* The book has short chapters, bullet points and boxed items so readers can get easy access to information. Every aspect of landlording is covered. * Not only do readers get state-of-the-art information, but they get leasing forms and other useful tools for free on the CD-ROM with each book. * Want to keep current about landlording? Need new ideas, additional free forms and worksheets? Go the Socrates web landing page, free for all book buyers.

Customer Reviews:

Increases Confidence.......2006-06-29

I know I probably should wait until I finished the book before I write a review, but I have gotten my money's worth already. I'm purchasing my first investment property and have tons of questions. As I read this book the cloud of uncertainty continues to clear and my confidence is increasing substantially. Knowledge is power and this book provides excellent information in an easy to read format. Plus it came with a CD of the forms you will need as a landlord. This was a plus because other books required an additional purchase from their website and the files are not even in common software format such as Microsoft Word. You also get additional access to other forms on the Socrates website with purchase of this book. Great on to add to the collection.

The Compete Landlording Handbook.......2005-11-11

I'm a new landlord and this book has invaluable information for me. I can understand in easy terms what I've gotten myself into and also use it as a reference for the experiences to come. It would be a useful guide for new, existing and future landlords.

Everything I needed to know in one volume!.......2005-11-10

I'll admit it. I was afraid to be a landlord, but this book changed my mind.

This book has everything I needed to know organized in an easy-to-understand format. The process of buying property isn't difficult, and this book spells out every single step.

Don't buy your first property without it!

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