Value Driven Management: How to Create and Maximize Value over Time for Organizational Success
Average customer rating: 5 out of 5 stars
  • Value Driven Management
  • Value Driven Management
  • The Rules of Engagement
  • De rigueur for todayýs managers
Value Driven Management: How to Create and Maximize Value over Time for Organizational Success
Randolph Pohlman , Gareth Gardiner , and Ellen M. Heffes
Manufacturer: AMACOM/American Management Association
ProductGroup: Book
Binding: Hardcover

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ASIN: 0814404855

Book Description

Maximize profits! Create shareholder wealth! These are the values driving many businesses today. Whipped into a frenzy by the single-minded pursuit of these goals, companies often end up sacrificing good judgment, value, and, ultimately, the very success they were striving to achieve.

This sad trend can be reversed with VALUE DRIVEN MANAGEMENT. Instead of focusing solely on profits or shareholder wealth, value driven management is aimed at creating and sustaining value over time--by recognizing and using eight "value drivers" to guide the organization's leadership, management, and decision-making processes.

Beneficial to both organizations as a whole and individuals, the innovative philosophy of VALUE DRIVEN MANAGEMENT will help readers to:

* Realize that economic value is only one aspect of value, important but not the paramount objective * Build an organization where the values of employees are in sync with organizational values * Establish a value-driven culture throughout the organization * Use value-driven management concepts to solve complex problems * Manage their self-development * Increase their job satisfaction, and more.

Customer Reviews:

5 out of 5 stars Value Driven Management .......2007-05-01

I cannot rave enough about Pohlman's VALUE DRIVEN MANAGEMENT book. I purchased this book as a requirement for both my first class in the MBA program and as a fundamental requirement of the premise of NSU's business style. The book is filled with theory, the reason behind them and examples to understand their significance. Essentially, the fundamental factor is value. Determining the value drivers of your team to lead them to achieve, adding value to the organization, its customers, and other shareholders. This book does an excellent job of outlining the important elements of a management style that incorporates value at every step. This book is unlike other business books that just rattle off theories and throw in an example or two to reinforce the point. Rather, this book explains the theory, the underlying motivation behind the reasons why they are effective (the value drivers) and provides many examples offering different perspectives on the same theory. This helps the reader understand the concept and truly appreciate the need for this type of management. This should be on every manager's reference list.

4 out of 5 stars Value Driven Management.......2007-01-11

This book spells out the concepts of Value Driven Management. Chapter 7 does well with giving the reader a mindset on how to approach the concept. The book on a whole is a great piece of marketing for Dean Pohlman and his cohorts. You'll find that he refers to them often within the text. Good Book.

5 out of 5 stars The Rules of Engagement.......2000-12-15

The premise that Gardiner and Pohlman speak of in their collaborative effort Value Driven Management is that the most valuable resource in the new economy is neither technology or information, but rather human attention. Managers and professionals of all types should be thinking about how their own attention is best allocated and how to harness the attention of their colleagues, customers and business partners. The key markets in the future will be those in which attention is bought and sold. It's an attention economy and those who succeed in it will be those who know how to manage attention. Using what the co-authors call "value drivers", the reader is given a guided tour of what the future may hold for the world of business for those managers who define, prioritize and give a support system that promotes achievement. Clarity is one of several key words used throughout the book. With clarity comes success and many companies have had some success using pieces of this concept, but the authors stress the fact that any business that intends to stay in business will have to grasp this concept and make it a ongoing part of their organizational life. "Value Driven Management "implies that plans, decisions, actions and rewards are all governed by a value focus" which is illustrated throughout the book. Without short-term wins, too many employees give up or actively join the resistance. Innovation is not flash of genius; it is hard work; building strong customer relationships begins with smarter employees, clients and partners. Value Driven Management is a must read for managers, real world warriors, business students as well as extremely potent motivational force for anyone. In these turbulent times, an organization's ability to survive will depend upon on a number of factors illustrated throughout VDM. Any manager would be wise to heed its message.

5 out of 5 stars De rigueur for todayýs managers.......2000-08-10

Whether managing a brick-and-mortar or click-and-mortar business, Pohlman's Value Driven Management is de rigueur for today's managers. The key to his theory is not repeating the past management gurus. In his book, he, too, has added value over time to the foundations on which yesterday's management strategies were founded. Pohlman's secret? Adding a component of long-term vision. His "Value over Time for Organizational Success" adds a new dimension to value driven management.

His successes in both academia and the business world are the test of his pedagogy. The proof is in the pudding, as they say.

This book is highly recommended for all levels of students of business: undergraduates, graduates, and real-world warriors.
Building a Values-Driven Organization: A Whole System Approach to Cultural Transformation
Average customer rating: 5 out of 5 stars
  • Book Review
  • Powerful model to measure & build organizational culture
  • Barrett on Values
Building a Values-Driven Organization: A Whole System Approach to Cultural Transformation
Richard Barrett
Manufacturer: Butterworth-Heinemann
ProductGroup: Book
Binding: Paperback

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  1. Liberating the Corporate Soul : Building a Visionary Organization Liberating the Corporate Soul : Building a Visionary Organization
  2. Spiral Dynamics: Mastering Values, Leadership and Change Spiral Dynamics: Mastering Values, Leadership and Change
  3. A Guide to Liberating Your Soul A Guide to Liberating Your Soul
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  5. True to Yourself: Leading a Values-Based Business (Social Venture Network) True to Yourself: Leading a Values-Based Business (Social Venture Network)

ASIN: 0750679743

Book Description

Richard Barrett, author of the best-selling book Liberating the Corporate Soul, presents his new thinking
Based on his experience working with over 1,000 organizations in 32 countries on cultural transformation for the values-driven organization. He presents a whole system approach to cultural transformation, showing organizations how they can change their culture to become values-driven organizations that support their employees, their customers, their partners, their leaders, and ultimately drive effectiveness and profit.

*New thinking from best-selling author on the value-driven organization
*Integrates cutting-edge technologies available to companies on the web
*Integrates many methodologies into a whole system approach to cultural transformation

Customer Reviews:

5 out of 5 stars Book Review.......2007-01-26

Richard Barrett again does an outstanding job of clearly stating his main points, then building on them with facts and good examples. He is able to expertly blend some of the key principles of other authors -- Ken Wilbur and Don Beck -- with some of his material. The text provides some excellent evaluation tools, both for individuals and organizations. He references a number of websites for additional clarity of some of his points. He has an excellent reference list at the end of the book. Anyone who is looking at leadership and organizational values/vision/mission will do well to read this timely book.

Harry Owens, Jr., MD, MIM

5 out of 5 stars Powerful model to measure & build organizational culture.......2006-07-20

Richard does another excellent job describing the seven levels of consciousness model and how this framework can be used to effectively measure an organization's culture. This process provides a values-based approach within a whole system perspective. Regardless of the status of an organziation's cultural health, this whole system approach provides the opportunity to integrate where an organization is (its current strengths, opportunities, systems and resources) and provides a map to get to where the organization wants to be. A great book that helps make sense of the complexity of organizational culture and how to improve it. Nice work!

5 out of 5 stars Barrett on Values.......2006-04-11

Many of us read Richard Barrett's best-selling book, Liberating the Corporate Soul, and admired his visionary and soul nurturing approaches to building sustainable and enduring organisations. Now he has given birth to another major leap forward in how to develop and sustain values-based organisations. In this new book, Richard demonstrates again his genius at delivering clear conceptual and experience-based thinking on organisation culture as a new frontier of competitive advantage. Building on his experience in carrying out over 600 cultural values assessments in 35 countries, he shows how to build full-spectrum consciousness in leaders and organizations and how to carry out whole-system change to meet the challenges of accelerating change, deepening complexity and growing systemic risks.
George Starcher, President, European Baha'i Business Forum
Value Driven Intellectual Capital: How to Convert Intangible Corporate Assets Into Market Value
Average customer rating: 3.5 out of 5 stars
  • Non-Quantitiative & of Limited Value
  • Good quick Introduction
  • An invaluable introduction to IC Management
  • A great place to start
  • Value-Driven IC
Value Driven Intellectual Capital: How to Convert Intangible Corporate Assets Into Market Value
Patrick H. Sullivan
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

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  5. Intellectual Capital: The New Wealth of Organizations Intellectual Capital: The New Wealth of Organizations

ASIN: 0471351040

Book Description

How do firms like Hewlett-Packard, DuPont, Dow Chemical, IBM, and Texas Instruments routinely convert the ideas of their employees into profits that sustain the corporation?

How can buyers and sellers calculate the assets of the acquired firm in a merger or acquisition?

How can an organization affect the firm's stock price using the leverage of intellectual assets?

Identifying a firm's assets, especially its intellectual assets-the proprietary knowledge expressed as a recipe, formula, trade secret, invention, program, or process-has become critical to a company's overall vision and strategic plan and essential in such transactions as stock offerings or mergers. In the era of the knowledge-based company, where the firm's genius and future lies in its ideas, a firm's collective know-how has become a measurable commodity-and as much a part of its bottom line as the condition of its cash investments, plant, and equipment. Extracting and measuring the real value of knowledge is essential for any corporate head who knows how high the stakes have become for corporate survival in the information age-where the innovative idea is as good as, if not better than, gold! Value-Driven Intellectual Capital is a corporate and financial executives' handbook to the new world of intangible assets-what they are and how to convert them into cash or strategic position. Written by one of the seminal thinkers in the field, and the key organizer of the ICM Gathering, a group of leading-edge knowledge-based companies, Value-Driven Intellectual Capital explains the new, boundary-expanding world of intellectual assets-where translating an innovative idea into bottom-line profits involves a tightly focused strategy with clear directives for making it happen. A blueprint for turning corporate knowledge, know-how, and intellectual property into a sustainable competitive weapon that will build a firm's reputation and market share, this practical, insightful book outlines:
* Basic concepts underlying IC (intellectual capital) and corporate value creation
* The linkage between IC, business strategy, and profits
* The different kinds of value-including qualitative and quantitative -firms realize from their IC
* Activities required to produce the value firms desire from their IC
* Methods for calculating the dollar value of companies-for market capitalization and mergers or acquisitions
* An economic model of an IC company

The book's appendix is a valuable distillation for corporate and financial executives, managers, researchers, and analysts of IC's basic working concepts and definitions, including the principles underlying value creation and value extraction, the concepts and strategies used by successful companies, the sources of value for knowledge companies, and the mechanisms used to convert that value into real profits. And since it is managerial talent that turns intellectual property into business assets, the book provides an arsenal of key concepts, methods, and processes for aligning with and using intellectual property as an active element of a firm's business strategies. It concludes with a discussion of how value is extracted from human capital, focusing on its elusive magnetic core: creativity and productivity. In an era in which firms are increasingly accountable to shareholders and success is judged solely by stock price, knowing how to measure and extract the value of a firm's intellectual assets has become one of the most critical and essential skills needed by CEOs today. Reflecting the most innovative thinking from some of the most sophisticated firms in the world, Sullivan's Value-Driven Intellectual Capital is a manifesto, a clarion call to excellence for any corporate or financial executive, merger and acquisition partner or investor who understands how much future corporate survival and success depends on the simple enduring genius of a good idea and the need to convert those ideas into corporate value.

Visit our Web site at: www.wiley.com/

Customer Reviews:

2 out of 5 stars Non-Quantitiative & of Limited Value.......2002-05-24

For individuals actually interested in quantitative measurements of intellectual property value, this book is largely a waste of time. The text is full of a lot of business school "value creation" idealism and has little practical value in my opinion. Indeed, for those really interested in valuing intellectual property and intangible assets, see the associated book by Gordon V. Smith and Russell L. Parr. This text has everything you are looking for and this book is unnecessary.

2 out of 5 stars Good quick Introduction.......2001-03-18

This book has its good points and its bad points. The good thing is that it is very well written, concise and easy to read. It brings important points to light and is a good start at dealing with a large complex issue. The bad aspect is that the book tends to rely on the experience of the author in developing the models that are at the heart of the book, rather on validated and tested truths.

A good place to start....

5 out of 5 stars An invaluable introduction to IC Management.......2000-07-17

"In 1999, CEO Magazine and Arthur Andersen hosted a roundtable luncheon for CEOs interested in discussing intellectual capital (IC) and its impact on the firm as we know it. The luncheon drew 17 CEOs representing both manufacturing and service industry companies. All were intrigued by the potential hidden value that the intellectual capital perspective suggests lies untapped within their businesses, but none knew what kinds of value they could obtain from their company's intangible assets or how they might go about it. They just knew that there was hidden value in their companies and that it was somehow wrapped up in the thoughts, skills, innovations, and abilities of their employees. They wanted to learn more about this value: how to harness it, direct it, and extract value from it. This book is written for those CEOs and for anyone else who wants to know how to extract the hidden value that resides within the firm's intellectual capital. As of this writing dozens of firms actively engage in extracting value from their IC. The people directing the activities for these firms have formed a community (called the ICM Gathering) to share their ideas and success stories. With the expectation of a very few proprietary bits of information that could be useful to competitors, these firms are willing to share their knowledge, and this book draws heavily on their experiences. The purpose of this book is to help businesses profit from one of their most important assets, their intellectual capital" (from the Introduction pp.3-4).

In this context, Patrick H. Sullivan divides his book into three major parts as follows:

I. The Relationship Between Intellectual Capital and Corporate Value (Chapters 1-4). In this part, he basically:

* defines and discusses intellectual capital and its importance, and outlines some of the basic concepts underlying corporate value.

* describes a three-dimensional IC framework that reveals the IC aspect of the firm, and outlines the four key elements of the IC framework.

* discusses the kinds of value that intellectual capital provides to the firm, including direct and indirect, offensive and defensive, and internal and external value.

* discusses the ways managers may determine which activities are required to produce the firm's anticipated IC value.

II. Valuing Knowledge Companies (Chapters 5-7). In this part, he basically:

* discusses the concepts that underlie determining the amount of value that intellectual capital has for an organization.

* discusses the quantitative value of knowledge companies in two different kinds of situations: the value as a going concern (the stock market value), and the value in a merger or acquisition scenario.

* discusses the following questions: When determining how much to pay for a knowledge company being acquired, how does the potential purchaser make the calculation? Is the frame of reference an accounting or financial one? Or is it an intellectual capital one?

III. Managing Intellectual Capital (Chapters 8-12). In this part, he basically:

* describes the key elements involved in extracting value from intellectual property, including key decisions and decision-making processes, including who is involved, what information is needed by the decision-makers, what work processes are necessary to provide this information, what databases are needed to store the information, and how each decision will be implemented.

* discusses the similarities and the differences between intellectual property and intellectual asset and the implications this has for the intellectual capital management process.

* describes the relationship between knowledge, knowledge types, and intellectual capital, and introduces the relationship between knowledge and profits, the concept of value creation and value extraction.

* discusses management of the firm's core human capital and how they may be best employed.

* identifies the steps required of companies that want to implement and intellectual capital management capability.

In addition to these three parts, to reinforce the reader's knowledge, he discusses basic intelectual capital management (ICM) concepts and definitions, and provides a brief overview of the evolution of ICM as a working discipline in the appendix.

I highly recommend this invaluable study to all executives and HR practitioners.

5 out of 5 stars A great place to start.......2000-07-07

I found this book very helpful for people in organizations that are complex. For small companies, sometimes we take for granted that managing human capital can be as easy as yelling over the top of a cube wall, and that applying for a patent can be amonumental achievement. But in companies where these things are routine, and systematic approaches are needed, Sullivan seems to present some credible, sound logic towards hot to approach these problems. This is not a how-to book, but returns to business management fundamentals to lay the ground work for an approach. There are no how-to books in this field, but this is an area that requires thought by readers, and Sullivan doesn't presume to know all the answers and detail. I have already applied many of the principles he presents in this book in my own company.

1 out of 5 stars Value-Driven IC.......2000-07-02

This was an extremely disappointing book. Given Dr Sullivan's credentials, I was disgusted with the lack of substance within the book. For example, having stated that Financial analysts heve not given sufficient thought to developing a valuation approach to knowledge companies, and that the presented framework can be used in IC valuation, I didn't expect to be presented with several pages of "Price is the amount a purchaser is willing to pay..Cost is the amount of money required to produce an item." Believe it or not, most of us knew this already.

Be prepared for plenty of insightful and leading edge pearls of wisdom: "Parents are often asked by their child 'How much do you love me?' ..tends to fall back on answers like 'A lot!'. The point is that some things, even very important ones like love, do not lend themselves to accurate or quantifiable measurement."

It appears that Dr Sullivan didn't have anything knew to contribute and filled the book any way he could.

To assume that the book is providing anything useful to semi-educated personnel is merely patronising.
Market Driven Strategy: Processes for Creating Value
Average customer rating: 3.5 out of 5 stars
  • Insightful!
  • Important Book - Slightly Dated
  • Good but not up to date
Market Driven Strategy: Processes for Creating Value
George S Day
Manufacturer: Free Press
ProductGroup: Book
Binding: Hardcover

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ASIN: 068486536X

Book Description

Now in its 21st printing, George S. Day's Market Driven Strategy first defined what it means to be "market- driven." Providing a foundation for Day's new companion volume The Market Driven Organization, this seminal work remains a vital resource for a generation of managers struggling to align their organizations to volatile markets. Contending that the rate of change in the market has clearly outstripped the speed at which a conventionally managed company can respond, Day makes a compelling case for first creating superior customer value, without which there can be no share-holder value. He presents a proven market-driven approach to formulating and implementing competitive strategy at the business-unit level -- "in the trenches" -- based upon materials that have been empirically tested and critiqued in more than 200 internal executive programs and strategic planning sessions at such companies as U.S. West, General Motors, Marriott, Kodak, and General Electric.

Day introduces the five critical, interdependent choices that managers must make to create a market-driven strategy. With dozens of examples from companies such as Otis Elevator, GE, H.J. Heinz, Ikea, Nestlé, Acuson, and 3M, he shows how forward-thinking companies select their markets, differentiate their products, choose their communication and distribution channels, decide on the scale and scope of their support activities, and select future areas for growth. Finally, Day persuasively documents the commitment to thinking and planning processes at these winning companies that harnesses the power of bottom-up understanding of customers and competitive realities with top-down vision and leadership.

Customer Reviews:

4 out of 5 stars Insightful!.......2001-10-18

It's funny how little things really change. George S. Day's book originally appeared a decade ago, but it reappears now with a theme that has since become a management mantra - let the market drive your business. While many newer books enumerate the basics of business strategy, the examples that Day culled from the likes of Otis Elevator, GE, Ikea, Acuson and 3M still illustrate the fundamental themes as well as any. The book's one shortcoming is its academic tone, which might be expected from an author who is also a professor, but nevertheless might try the patience of some business professionals. Despite this one flaw, we [...] recommend this book as a straightforward exposition on business strategy that has truly stood the test of time.

4 out of 5 stars Important Book - Slightly Dated.......2000-08-27

Without a doubt, this in an landmark book in business strategy and provides a good balance between a practical handbook and a certain level of theory. The book is well researched and well referenced and has clearly stood the test of time based on it still current wide acceptance. I found the product positioning and channel evaluation related strategy thinking of the book to be it's strongest points.

As another reviewer noted, it would have been great is the newest edition of this book was more throughly updated. Clearly it was not, and was probably renewed more to extend it's viable lifecycle in sales. The dated aspects of the book mostly come through in the case study examples. For example, positive references to Eastman Kodak, oops! Not exactly steller examples by today's standard. In any case, this does not dimish the value of the book, only makes you wonder how much better it would have been to be fully updated.

In any case, I would certainly rate this book in the top 5 of most important business strategy books...perhaps only bested by the likes of "Competing for the Future" by Gary Hamel & CK Prahalad.

3 out of 5 stars Good but not up to date.......2000-06-28

Overall the book does a good job of detailing the strategy process for a market driven economy. All relevant aspects are covered in adequate depth. However, I kept thinking that the book was dated especially with regard its examples of corporate behavior. I tried to push these thoughts to the back of my mind by reassuring myself of the 1999 copyright. In reality, the 1999 copyright comes from the addition of a new introduction to the 1990 text. I was very disappointed when I realized this. Although it is presents a good framework, it is dated. This is ironic given the fact that the author presents examples of dated thinkings of strategy and shows how to improve. He needs to take the time to improve his own thinkings. In a market driven economy, strategy changes QUICKLY over 10 years. You don't need this book to know that.
The Engine That Could: Seventy-Five Years of Values-Driven Change at Cummins Engine Company
Average customer rating: 4 out of 5 stars
  • Incomplete
  • Well written, interesting book
The Engine That Could: Seventy-Five Years of Values-Driven Change at Cummins Engine Company
Jeffrey L. Cruikshank , and David B. Sicilia
Manufacturer: Harvard Business School Press
ProductGroup: Book
Binding: Hardcover

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  1. The Diesel Odyssey of Clessie Cummins The Diesel Odyssey of Clessie Cummins

ASIN: 0875846130

Book Description

The rise of Cummins Engine Company from a tiny Indiana machine shop to one of the world's leading producers of diesel engines is a story rich with lessons for today's managers. By responding to challenges familiar to all American manufacturers with a tough competitive stance and a uniquely people-centered philosophy, Cummins has carved out a distinctive position in the international industrial landscape. From its early days with charismatic founder Clessie Cummins to its continued proud independence in an age of hostile takeovers, Cummins has done business with confidence and creativity. This vivid book depicts the tough choices--often with enormous consequences--that must be made by successful managers.

Customer Reviews:

3 out of 5 stars Incomplete.......2006-03-03

Book itself is very informative, however there is a problem with representation of it being passed off as "new". First copy came without a dust jacket, hard cover had corner bumps and scuffs. Replacement copy came the exact same way, in the same condition and without the DJ. Cost of book is $50.00 NEW, had we wanted the book in used condition without the original DJ, we would have ordered it as such. The minimal refund Amazon offered was not to our satisfaction and the reps and/or management are too busy to make personal contact with their business customers. There appears to be an internal problem with receiving/quality inspection of their supplier's goods.

5 out of 5 stars Well written, interesting book.......1998-07-08

Yes, I have also read Diesel's Engine by Lyle Cummins, the youngest son of Clessie Cummins, the co-founder of Cummins Engine. If, in reading DE, I am a proven crazy person, then I am, so discount what I say next. If one is fascinated by diesel engines, then this is a "must read." I have not completed the book yet, but having read 300 or so pages and I must say there is much beyond the engines. If you are a Harvard Business Review type, this will have much for you about entrepreneurism, the family business, enterprise capitalization, growth, corporate strategy, the inventor and his role in a technology driven business, timliness, single business small town employers, transportation trends, product quality, employee relations and more. I like reading about successes, but feel like this book portrays an almost charmed life of something impossible to duplicate. If every corporation were as successful as Cummins is portrayed, then we would reach corporate nirvana. Can what has been written here be true? Buy the book, write your own review, and we'll see what you think.
Operations Management: A Value-Driven Approach
Average customer rating: 5 out of 5 stars
  • Compleat Guide: How Firms Make & Provide Goods and Services
Operations Management: A Value-Driven Approach
Steven A. Melnyk , and David R. Denzler
Manufacturer: McGraw-Hill Companies
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Binding: Textbook Binding

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ASIN: 0256123810

Book Description

Melnyk and Denzler have written a text that looks at operations management from a different perspective value. In this text, value is a dynamic theme that brings together the issues of performance, cost, competitive reactions, and customer expectations. By using a value-driven perspective, the authors enable students to view every activity in the operations management system in terms of its ability to enhance value. Students learn to evaluate: who current customers are and who new customers will be; what the customer wants; the degree of overlap between the current operations management system and the demands and expectations of customers; how to structure the OM system to deliver value; and, finally, how to measure performance.

Customer Reviews:

5 out of 5 stars Compleat Guide: How Firms Make & Provide Goods and Services.......2000-05-24

Studying for APICS CIRM (Certification in Integrated Resource Management), I have accumulated a shelf full of books about enterprise management. "Operations Management: A Value-Driven Approach" rises above all the others. It is large book, almost 1000 pages. It covers all the operations management bases (and all the acronyms), including just-in-time, total quality, demand and supply chain, inventory and materials including MRP and MRPII, planning and scheduling, and so forth. It is a well organized and clearly written textbook, with good examples and problems throughout.

The best, however, is this book's point of view: Delivering VALUE to customers and stakeholders is the raison d'etre for the enterprise. If it doesn't do this well - compared to customer expectations and the competition - it won't survive. Moreover, delivering value is dynamic. The enterprise must constantly improve and its processes, products and services, to respond to the constantly changing needs of its customers. This book brilliantly applies this value-delivery critera throughout, putting techniques and frameworks such as JIT and TQM in proper perspective. Published in 1996, this book is becoming a bit dated in this age of the World Wide Web and virtual marketplaces. (A suggestion: revise and expand the book to cover e-Commerce, including business-to-consumer and business-to-business, to maintain, in my opinion, it solid 5-star rating.) Still, "Operations Management" does a good job anticipating new technologies and marketplaces, and the fact that the enterprise must constantly respond to these changes.

This book is a classic. It deserves to be read by every serious student - and every practicing manager - of operations.
Values-Driven Business: How to Change the World, Make Money, and Have Fun (Social Venture Network)
Average customer rating: 4.5 out of 5 stars
  • Highly recommended!
  • A practical guide for turning ideals into reality
  • Pleasant, hopeful fluff!
  • Doing good and doing well
  • It's About Time
Values-Driven Business: How to Change the World, Make Money, and Have Fun (Social Venture Network)
Ben Cohen , and Mal Warwick
Manufacturer: Berrett-Koehler Publishers
ProductGroup: Book
Binding: Paperback

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  1. True to Yourself: Leading a Values-Based Business (Social Venture Network) True to Yourself: Leading a Values-Based Business (Social Venture Network)
  2. Marketing That Matters: 10 Practices to Profit Your Business and Change the World (Social Venture Network) Marketing That Matters: 10 Practices to Profit Your Business and Change the World (Social Venture Network)
  3. Growing Local Value: How to Build Business Partnerships That Strengthen Your Community (Social Venture Network) Growing Local Value: How to Build Business Partnerships That Strengthen Your Community (Social Venture Network)
  4. Cause for Success: 10 Companies That Put Profit Second and Came in First Cause for Success: 10 Companies That Put Profit Second and Came in First
  5. The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success -- and How You Can Too The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success -- and How You Can Too

ASIN: 1576753581

Book Description

There's no shortage of books on how to run small businesses, but few of them cover the special value -- and special challenges -- of socially responsible business practices for small- or medium-size companies. "Values-Driven Business addresses that gap. The first entry in Ben Cohen's new "Social Venture Network series, this guide uses real-world examples to show how "triple bottom line" practices -- profits, people, and planet -- have helped companies throughout North America thrive. The book contains first steps that owners or managers can use to start narrowing the gap between personal values and business practices. It also illustrates the many dimensions of value-driven business, addressing the varied roles of customers, employees, the community, the environment, shareholders, and owners. Included is a self-assessment tool that lets readers determine how successful their company will be in implementing values-driven practices.

Customer Reviews:

5 out of 5 stars Highly recommended!.......2007-01-26

Using examples from their personal experiences and from a wide variety of U.S. companies, Ben Cohen and Mal Warwick show how companies have incorporated socially progressive and environmental values into their daily business practices. The authors insist that companies can help their communities and make money at the same time, adding a new dimension to traditional business models, which focus only on profits. Although the authors' enthusiasms sometimes carry them away - for example, they insist that customers who don't share your values will respect you so much for them that they'll stay loyal anyway - the "values-driven business" is an idea whose time has come. We recommend this book to business owners large and small who want the benefits of their work to extend beyond just themselves and their stakeholders.

5 out of 5 stars A practical guide for turning ideals into reality.......2006-08-07

I eventually want to start my own apparel business, but I know the industry is rife with ethical abuse. Because of this, I want to run a business that does as little harm and as much good as possible. Until a few weeks ago, I was not sure how to bring that ideal to practical fruition. After receiving "Values-Driven Business" from someone who works for a socially responsible company, many of my questions were answered.

Why am I glad I read the book? Here are some attributes:

1) It is quick to read, enjoyable, and optimistic. No gloom and doom.
2) It is a fantastic overview of socially responsible business. This is NOT a deep, complicated analysis of the topic. It is simple enough for people who aren't sure where to start and need an introduction, yet has interesting, enlightening examples for someone already familiar with socially responsible business.
3) It is well organized. The authors go over five dimensions of values-driven businesses (some of which I had not considered): employees, suppliers, customers, community (local and global), and the environment. At the end of each section is a list of specific actions that one might consider incorporating into a business to create positive change.
4) The text goes beyond black and white binary opposition, and challenges assumptions about socially responsible businesses (e.g., they can't make a profit, they make inferior products, etc.).
5) Practical examples of values-driven companies comprise the backbone of the text. This shows the principles at work, and shows that two businesses can have different ways of incorporating values; there is not one "right" way to be socially responsible. Reading about all the different solutions people have devised to make a difference was my favorite part of the book!

I highly recommend this book as a concise introduction that is chock-full of inspiring examples of values-driven businesses in action. It will empower you to make abstract ideals a reality and it provides an excellent foundation for further inquiry!

3 out of 5 stars Pleasant, hopeful fluff!.......2006-07-21

A delightful read for the budding social entrepreneur. Chock full of practical ways in which the hopelessly hopeful idealist can profit by doing good. Or, as the saying goes, one might hope to use the lessons from this book to, "do well by doing good."

5 out of 5 stars Doing good and doing well.......2006-06-29

I found the book a delightful and easy read. Down to earth practical approach to following your dream, making money and honoring people, the earth and the surrounding community. The more people try this, the better our quality of life will be.

5 out of 5 stars It's About Time.......2006-06-29

I think it's very clear that business--as we do it now--is not good for America. Enron and friends have shown that in quite a spectacular way but many of us have seen it in businesses of every shape and size. Pollution, genetically modified food and the lack of accessible health care in this country are just a few of the things we can thank business for. That's why this book is such a breath of fresh air and a real sign of hope for the future. Mal Warwick and Ben Cohen are the ideal people to begin leading us on path toward more sustainable economies and I am delighted with this book. The classical economist Adam Smith talked about individual interest producing a collective good for society; however, capitalism as we know it in the 21st century has steered off that path. Kudos to Mal and Ben for having the wisdom and the clarity to help us get back in line.
Values-Driven Leadership,: Discovering and Developing Your Core Values for Ministry
Average customer rating: 5 out of 5 stars
  • An Indispensable Road Map for Discovering Core Values
  • Leadership Values are key to any ministry's success
Values-Driven Leadership,: Discovering and Developing Your Core Values for Ministry
Aubrey Malphurs
Manufacturer: Baker Books
ProductGroup: Book
Binding: Paperback

LeadershipLeadership | Christian Living | Christianity | Religion & Spirituality | Subjects | Books
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Church Institutions & OrganizationsChurch Institutions & Organizations | Ministry & Church Leadership | Christianity | Religion & Spirituality | Subjects | Books
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MinistryMinistry | Ministry & Church Leadership | Christianity | Religion & Spirituality | Subjects | Books
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  1. Developing a Vision for Ministry in the 21st Century, Developing a Vision for Ministry in the 21st Century,
  2. Advanced Strategic Planning,: A New Model for Church and Ministry Leaders Advanced Strategic Planning,: A New Model for Church and Ministry Leaders
  3. Building Leaders: Blueprints for Developing Leadership at Every Level of Your Church Building Leaders: Blueprints for Developing Leadership at Every Level of Your Church
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  5. Being Leaders: The Nature of Authentic Christian Leadership Being Leaders: The Nature of Authentic Christian Leadership

ASIN: 080106516X
Release Date: 2004-08-01

Book Description

What are the core values of your ministry? Values-Driven Leadership is a pioneering work designed to help church and parachurch leaders understand the cutting-edge concept of organizational core values. Every ministry organization has a set of core values that guides what the ministry seeks to accomplish. Understanding and implementing these core values is key to a high-performing ministry. In this revised edition, Aubrey Malphurs offers important insights on new research in the field of leadership and delineates techniques for implementing those insights in practical ways. After exploring the concepts in Values-Driven Leadership, you'll be able to take concrete steps to write your ministry's values in a credo or values statement and focus in on your mission. This edition includes: Helpful discussion questions; Core values audits; A readiness-for-change inventory to help you and your ministry identify areas in need of attention; The latest research on values; New insights into the differences between values and beliefs. This is a useful book for individuals, boards, committees, and leadership teams.

Customer Reviews:

5 out of 5 stars An Indispensable Road Map for Discovering Core Values.......2004-12-22

I haven't read a book yet by Malphurs I haven't liked. Here, in the second edition of this title, he presents a road map for discovering individual and institutional core Christian values. He defines core values as those unique intangibles that drive people and ministry organizations, and highlights their critical nature in planning for future undertakings. This book elaborates upon the core values chapter found in his wider-focused title, "Advanced Strategic Planning: A New Model for Church and Ministry Leaders."

Discovering individual and institutional core values is an invaluable part of ministry planning, and this book offers a wealth of insight on the topic. This work is definitely worth the affordable price.

Note: the first edition of this title is also available to purchase here on Amazon. Both editions are good, but I recommend this second one.

5 out of 5 stars Leadership Values are key to any ministry's success.......1998-12-11

As a single adult pastor, I have been looking for a book that would be a guide in casting a vision for our ministry for the next 1, 3, and 5 years. Values Driven ministry does an excellent job of taking the reader back to see what drives a God-given vision--it is our biblically based values. (I strongly suggest you also read Malphurs' book: Developing a Vision for Ministry in the 21st Century--it is an incredible companion to this one). Since each of has been uniquely made in God's image we will "see" things differently and, yet, our biblically based values shape and are our basis for ministry. This is where in our uniqueness we are actually drawn together for the glory of God. The book does an excellent job of discussing in chronological order the following leadership and vision matters. CH.1: The Importance of Core Values; Ch. 2: The Definition of Core Values; Ch. 3: The Discovery of Core Values; Ch. 4: The Development of Core Values; Ch. 5: The Communication of Core Values; Ch. 6: The Implementation of Core Values; Ch. 7: The Preservation of Core Values. What is especially helpful is that both personal and corporate core values are blended together in discussion format. Two levels are being addressed at the same time; one, is to help leaders define their own personal vision for ministry; two, leaders are being guided to define their ministry's core values as well. This book has been an oasis for this thirsty pastor! I would have liked to have been able to study it in a seminary leadership class.
Value-Driven Channel Strategy: Extending the Lean Approach
Average customer rating: Not rated
    Value-Driven Channel Strategy: Extending the Lean Approach
    R. Eric Reidenbach , and Reginald W. Goeke
    Manufacturer: ASQ Quality Press
    ProductGroup: Book
    Binding: Hardcover

    GeneralGeneral | Business & Investing | Subjects | Books
    LeadershipLeadership | Management & Leadership | Business & Investing | Subjects | Books
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    ASIN: 0873896599
    Release Date: 2006-01-01

    Product Description

    Value at the point of production does not automatically translate into value at the point of consumption. Augmenting Lean Thinking with a more robust and substantial customer value basis makes it even more powerful when applied to the organization’s value stream. This book unleashes the principles of Lean Thinking as a strategic tool to do just that. As authors Reidenbach and Goeke argue throughout this book, an organization’s ability to use lean techniques to not only eliminate non-value adding costs but also to use the same lean tools to enhance its competitive value proposition is to realize the full power and potency of Lean. Managers from a number of distinct organizational areas such as marketing, quality, logistics, Six Sigma, TQM (Total Quality Management), and CRM (Customer Relationship Management), as well as market research and business intelligence will find the book useful and interesting and will challenge them to think about the way they view their business. The book is pertinent not only to manufacturing but also service organizations that move products/services through channels of distribution. The principles outlined in this book apply equally to commercial banks, healthcare and insurance as they do to the automotive or pharmaceutical industries. Benefits: The book is populated with a number of actual but disguised examples to illustrate the key principles of an extended Lean philosophy. Contents: Introduction Chapter 1 Expanding Lean Thinking Chapter 2 The Value Advantage Chapter 3 Six Propositions of Channel Value That Drive Lean Distribution Chapter 4 How do Markets Define Value? Chapter 5 Linking Value Drivers to Value Delivery Systems Chapter 6 Value Stream Analysis: A Process Overview Chapter 7 Becoming Lean Chapter 8 VSA In Action Chapter 9 Managing Channel Loyalty: A Necessary Condition for Lean Initiatives Chapter 10 Implementing Lean Thinking Within the Channel Environment Appendix A Understanding the Value Model Appendix B The Competitive Value Matrix Appendix C Acquisition and Retention Tools Appendix D How Do You Capture Customer Value Definitions? References Glossary Index
    Market-Driven Management: How to Define, Develop, and Deliver Customer Value (Wiley Series on Marketing Management)
    Average customer rating: Not rated
      Market-Driven Management: How to Define, Develop, and Deliver Customer Value (Wiley Series on Marketing Management)
      Frederick E., Jr. Webster
      Manufacturer: Wiley
      ProductGroup: Book
      Binding: Hardcover

      GeneralGeneral | Business & Investing | Subjects | Books
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      ASIN: 0471236934

      Book Description

      This edition will address critical changes in marketing concepts and strategy, and shed light on what must be done now to remain competitive in a customer-focused, market-driven economy.
      * In addition to bringing each chapter up-to-date, this new edition will add numerous current topics such as branding, marketing strategy implementation, sales force deployment, value delivery database marketing, CRM, the rise of both outsourcing and strategic alliances, the challenges of globalization and e-commerce, and the lessons learned from the dot-com debacle.

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