Product Description
Ideal for those new to real estate development, this comprehensive reference book offers a thorough and practical introduction. Using an eight-stage model of the development process, the authors explain idea conception, feasibility, planning, financing, market analysis, contract negotiation, construction, and asset management. Ongoing case studies of an office and a multifamily development provide realistic examples.
Customer Reviews:
Developer Book.......2007-02-04
It's a school book with an enormous amount of information. It would take years to go through. Great for a class course where an instructor could teach the chapters quickly and point out all of the important details.
It's a good starting point..........2007-01-05
This book is a well intentioned attempt at explaining the development process. Unfortunately, development is too specific depending on project type and region to be easily summed up in one volume. If you are looking for a lengthy and well detailed process overview, this book is for you. If you need something a little more specific, keep searching and let me know if you find something.
Textbook, Not Real World.......2006-09-06
Coverage of theoretical, not application. Useful for referencing concepts and reinforcing a specific point, but much more of a teaching text than reference material.
worst than boring school text book.......2006-08-11
This book is worst than school text book!!! Don't understand how others rated this book so highly. It is full of principles and theories vs. practicle real life informations. If you want to waste $$ or if your desire is to obtain dry, boring book to help you sleep, this is the one.
all about development.......2006-02-25
This book is very helpful to the novice real estate developer or student. It's very clearly written and the information is well ordered. Ideas, concepts and explanantions are well expressed. The glossary is also helpful. Highly recommended.
Average customer rating:
- real world pm
- project management with your feet on the ground and your heart on it
- highly practical and thorough coverage
- Great book
- Best book I've found on Project Management
|
The Art of Project Management (Theory in Practice (O'Reilly))
Scott Berkun
Manufacturer: O'Reilly Media, Inc.
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Fundamentals of Technology Project Management
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The Myths of Innovation
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Peopleware: Productive Projects and Teams
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The Fast Forward MBA in Project Management, Second Edition
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Applied Software Project Management
ASIN: 0596007868 |
Book Description
The Art of Project Management covers it all--from practical methods for making sure work gets done right and on time, to the mindset that can make you a great leader motivating your team to do their best. Reading this was like reading the blueprint for how the best projects are managed at Microsoft... I wish we always put these lessons into action!" --Joe Belfiore, General Manager, E-home Division, Microsoft Corporation
"Berkun has written a fast paced, jargon-free and witty guide to what he wisely refers to as the 'art' of project management. It's a great introduction to the discipline. Seasoned and new managers will benefit from Berkun's perspectives." --Joe Mirza, Director, CNET Networks (Cnet.com)
"Most books with the words 'project management' in the title are dry tomes. If that's what you are expecting to hear from Berkun's book, you will be pleasantly surprised. Sure, it's about project management. But it's also about creativity, situational problem-solving, and leadership. If you're a team member, project manager, or even a non-technical stakeholder, Scott offers dozens of practical tools and techniques you can use, and questions you can ask, to ensure your projects succeed." --Bill Bliss, Senior VP of product and customer experience, expedia.com
In The Art of Project Management, you'll learn from a veteran manager of software and web development how to plan, manage, and lead projects. This personal account of hard lessons learned over a decade of work in the industry distills complex concepts and challenges into practical nuggets of useful advice. Inspiring, funny, honest, and compelling, this is the book you and your team need to have within arms reach. It will serve you well with your current work, and on future projects to come.
Topics include:
- How to make things happen
- Making good decisions
- Specifications and requirements
- Ideas and what to do with them
- How not to annoy people
- Leadership and trust
- The truth about making dates
- What to do when things go wrong
Customer Reviews:
real world pm.......2007-06-29
An easy and fun to read book, based on real life examples and experiences. While reading it, I got many tips from the book and apply them in my onw work.
project management with your feet on the ground and your heart on it.......2007-05-24
I really love this book!! I've read many books about how to run projects, to keep teams motivated, to be an effective leader, and I think this book compiles all of the above, plus it gives you a grounded point of view. There are no promises, only hard work and ways to improve your performance.
I've used some of the recommendations included in chapter 13: How to make things happen and, although is not a guarantee of success, I have accomplished some of my most difficult projects with it and the ones I didn't, at least I know why.
[...].
highly practical and thorough coverage.......2007-05-12
Reading this book is almost as good as having a highly experienced mentor help you manage a project. The book provides very thorough coverage with sound, practical advice. There is a good list of reference material as well. I have been a software developer for more than 25 years and have managed several projects and still found I learned a lot from this book. I wish it had been available years ago. The book also provided confirmation for many of my beliefs about which I disagree with my current project manager. I hope to use this book to help convince him to change. I will be managing my own project again soon and plan to use use this book to help me succeed. Every software developer should read this book even if they are not a project manager. My only very slight criticism is that the book is most helpful to software product projects, but I think even internal development projects should be run as this book explains.
Great book.......2007-05-09
This is a great book.
Filled with real-world wisdom, it prepares you for what to expect in the world of project management as a career option.
Especially usefull for people from software development background.
Best book I've found on Project Management.......2007-03-14
This is an O'Reilly publication, although it lacks their characteristic animal on the cover. It is a fabulous book. While most Project Management books focus on helping you pass the PMI test, this book is focused on real life and has extensive chapters on dealing with difficult situations and so-called "difficult people".
Book Description
The ability to bring new and innovative products to market rapidly is the prime critical competence for any successful consumer-driven company. All industries, especially automotive, are slashing product development lead times in the current hyper-competitive marketplace. This book is the first to thoroughly examine and analyze the truly effective product development methodology that has made Toyota the most forward-thinking company in the automotive industry.
In The Toyota Product Development System: Integrating People, Process, and Technology, James Morgan and Jeffrey Liker compare and contrast the world-class product development process of Toyota with that of a U.S. competitor. They use extensive examples from Toyota and the U.S. competitor to demonstrate value stream mapping as an extraordinarily powerful tool for continuous improvement.
Through examples and case studies, this book illustrates specific techniques and proven practices for dealing with challenges associated with product development, such as synchronizing multiple disciplines, multiple function workload leveling, compound process variation, effective technology integration, and knowledge management.
This valuable book:
Highlights the application of value stream mapping methodology to product development. Identifies and defines the categories of waste that are specific to the product development process. Presents countermeasures and proven practices, based on Lean principles, developed for the product development process used at Toyota. Illustrates and clarifies the methodology by presenting actual case examples at Toyota and a U.S. competitor.
Readers of this book can focus on optimizing the entire product development value stream rather than focus on a specific tool or technology for local improvements.
Customer Reviews:
Toyota system- A good book.......2007-10-07
I bought this book as a part of my classroom text material. It's an interesting book that talks about how Toyota uses its system to achieve lean manufacturing by integrating people, process and technology. This is coupled with the lean design guide book for our text. It is informative.
A must read for those who want to study the next product development frontier!.......2007-06-18
This book is based on lean product development in the automotive world and has some shortcomings when it comes to applying what Toyota does to other industries. However, with Toyota's success lately their are few arguments against not studying how Toyota approaches product development and applying it to our specific industries. I think the hardest thing for most American companies will be having the long-term discipline to implement what Toyota has done.
Academic Review of New Product Development.......2007-05-28
Although this book is very popular today, the authors offer no new approaches to new product development. Companies should strive to leapfrog Toyota. Similarly to Demmings' focus on quality, every aspect of Toyota's NPD process was first developed in the USA, which still ranks as the World's leading innovation source.
Best book about Toyota PD.......2007-05-08
This is the third book I've read about Toyota and by far the best one. I'm an engineering manager and found dozens of simple, new ideas in this book. This is a very thorough & practical guide to the inside workings of Toyota's PD system. There are many examples and sufficient details that you can easily understand them and also try to implement them in your own organization.
Excellent reading for OEM........2007-04-05
Very interesting topics covered. Strongly recommended for engineers in the automotive industry.
Product Description
Hitchhikers do not travel a fixed path. They intentionally wander so they can learn and grow along the way. Embarking on the lean journey is similar, there are many roads on which to wander and no single one is right for all. "The Hitchhiker's Guide to Lean: Lessons from the Road" reveals the most critical lessons learned over the authors' combined 30-plus years of exploring the lean highways. One of the book's lessons from the road is you need to pay attention to where you are and where you are going, just as you do when driving a car. Lean leaders add value by changing things, moving them forward, and producing different results than the day before. To lead, you must go beyond creating a vision. You must develop the vehicle that will deliver it. "The Hitchhiker's Guide to Lean" is the vehicle that will help you move beyond the tools and take lean to a self-sustaining and continuously improving level. The book's 10 chapters cover lean principles and thinking, lean leadership moves, the roadmap for lean transformation, common pitfalls of lean journeys, building an operating system, lean accounting, lean material management, lean in service organizations, and how individuals can apply lean to improve themselves. The book concludes with interviews of lean practitioners on the front lines of change at Chrysler, Ross Controls, DTE Energy, RSR Corporation, and Nemak.
Customer Reviews:
The Hitchhiker's Guide to Lean: Lessons from the Road.......2007-10-05
I recommend this book for anyone considering Lean. I am buying it for all department directors. It gives the good and the bad, not just the good. I believe it will help people avoid making mistakes if they decide Lean is for them. A good overview of what to expect and gives examples average readers can understand. Highly recommended.
Hitchhiker's Guide to Lean - great read.......2007-07-03
In today's atmosphere to do more, with less, faster, with better quality, this book was a true insight into making an organization leaner.
One of the top five Lean books of all-time.......2007-06-08
This is an excellent book, and essential reading for Lean leadership. It is also a good starting point for any Lean practitioner or anyone taking on a major change effort. Before diving deep into the problem solving tools and systems of TPS, a study of The Hitchhiker's Guide to Lean and the lessons contained within it will give you many tips for your journey. This book is clearly written, and well thought out. Each chapter offers 5 solid things to meditate on and put into practice. The passion and conviction of the authors comes through strongly. What U.S. industry needs are more thinkers and teachers like these.
Must Read.......2007-04-25
This book is a must read for any lean practioner. Jamie and Andy discuss how lean can guide all aspects of a business and the principles behind lean. The book covers every thing from kaizen to strategy deployment to accounting. Jamie and Andy break down lean in easy to understand verbiage while explaing the principles as well as discuss pitfalls and successes they have seen in implementing lean.
I can't recommend this book enough. Whether you are just strarting your lean journey or are well established in lean this book is worth the time.
This is the Lean 101 Bible!.......2007-03-15
I am a lean practitioner and have been for many years. I have been responsible for launching lean implementations in companies and am familiar with many challenges such as leadership, cultural change, company commitment, etc. This book provides all the foundational things one must know prior to going into a lean initative. People tend to think it's all about numbers and metrics. But it's also about the psychology of an organization. This book addresses all aspects! I recommend this book and John Shook's "Learning To See" as Lean 101 guides!
Average customer rating:
- the right book, at the right time, in the right place... dubai
- What a Phenomenal Job!
- MBA student
- A first class book on Real Estate Development
|
Construction Funding: The Process of Real Estate Development, Appraisal, and Finance
Nathan S. Collier ,
Courtland A. Collier , and
Don A. Halperin
Manufacturer: Wiley
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Real Estate Development: Principles and Process 3rd Edition
-
Professional Real Estate Development 2nd Edition
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Land Developer's Checklists and Forms
-
Land Development Calculations: Interactive Tools and Techniques for Site Planning, Analysis and Design
-
Getting Financing & Developing Land
ASIN: 0471394661 |
Book Description
This updated classic is unrivaled in its complete, single-volume coverage of financing real estate development
This thoroughly revised Third Edition of Construction Funding provides professional and student readers alike with the critical tools needed for developing any successful real estate venture. Using a case example of a 260-unit apartment development, the authors walk the reader through each project phase, offering invaluable guidance on raising capital, selecting markets, rating sites, securing insurance, creating joint ventures, understanding loan options, and mastering cash flow management.
Beginning with an overview of today's real estate industry, Construction Funding acquaints readers with various types of business organizations in real estate, including the advantages and disadvantages of each. An entire chapter in this first section is devoted to the most critical tool of them all: negotiation. The second section of the book provides a step-by-step outline of the typical development process from start to finish. Included in this section are guidelines for:
- Creating a pro forma that will make projects profitable, not a loss
- Understanding the appraisal-the key to financing real estate
- Navigating a loan application
- Correctly completing all required documents to close a construction loan
- Writing a commitment letter that can seal a $15 million deal
The final, third section addresses the mathematical and technical tools of construction, including chapters on forecasting cash flow needs, calculating the time value of money, and funding and feasibility problems. Also provided are appendices containing loan forms, interest rate tables, and valuable information on federal construction programs.
Written by a team of authors with broad experience in the construction and real estate industries, Construction Funding is the book to guide undergraduate and graduate students in construction programs, as well as an invaluable reference for professional developers, planners, and contractors.
Customer Reviews:
the right book, at the right time, in the right place... dubai.......2006-08-17
the right book, at the right time, in the right place... dubai
What a Phenomenal Job!.......2005-04-14
I read construction funding, prematurely perhaps, as one of my first ever real estate books - and I loved it! The book takes the reader through several once-real-life scenarios and explains the construction process step by step. I think that both ambitious beginners and more seasoned loan officers and developers would benefit from reading this book.
MBA student.......2002-03-05
Very interesting book; very easy to read.
As a small real estate investor I found it very helpful in understanding many of the ins and outs of real estate and financing, especially on the scale i would like to grow to.
A first class book on Real Estate Development.......2002-02-05
The third edition of Construction Funding by Nathan S. Collier et al is a remarkable demonstration of insight and expertise. Collier and colleagues provide an exceptionally lucid description and analysis of the process of real estate development that is accessible to non-experts while being authoritative at the same time. In addition to being an excellent text for students and others interested in careers in real estate development, this book serves as essential background for all those whose responsibilities include any part of the development process.
Average customer rating:
- Finally a How-To!
- Very good for newbies in process improvement field
- Good Book for a Foundation
- Excellent Business Process Modeling Book
- Workflow Modeling - This Book Flows...
|
Workflow Modeling: Tools for Process Improvement and Application Development
Alec Sharp , and
Patrick McDermott
Manufacturer: Artech House Publishers
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Similar Items:
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Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems)
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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
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Flowcharts: Plain & Simple: Learning & Application Guide
ASIN: 1580530214 |
Customer Reviews:
Finally a How-To!.......2007-09-15
Good overall analysis and methodology for approaching process re-design projects. Very practical and well written. Includes strategies for avoiding common pitfalls.
Very good for newbies in process improvement field.......2007-08-16
I enjoyed this book because of:
1) clear, coherent logic
2) it's very practical from cover to cover - everything you need to know before modeling processes you can find here and use it in your work on the very next day
3) the language - it's plain and definitely supports better adoption of the tools described. I also like the authors' delicate humor :)
As a whole - two thumbs up, 5 stars.
Good Book for a Foundation.......2007-08-09
I was recommended this book from BPMN Essentials course I recently took and just finished the book. It has a great deal of examples and suggestions for how to perform process modelling, which I like.
Excellent Business Process Modeling Book.......2006-11-29
Everything started with the creation of a two days workshop: Workflow Process Modeling. The authors have continually improved the workshop with participants' feedback and ideas based on their own hands-on consulting work with many organizations. The book is very well structured and it is based on real world experience. The structure is simple with no unnecessary parts that usually fill other books with redundant content. The content is not a mere recount of personal experiences: there are plenty of references to other publications. Plus, you will find good humor in the book that makes it even more readable.
Although the authors declared their work aimed at application development work as a final outcome, the book is focused very much on the business side with emphasis on process workflow. Nowadays the specialization pushes further and further apart the role of a business analyst from the system analyst, while in the past some would refer to these roles as one. This book might not be very useful for a system analyst because it is not very technically oriented. You will not find yourself drown under zillions of diagrams created with a specific software package, but you will get instead a method of how to approach business analysis from a broad, yet practical, perspective. The book does not bother even to talk too much about UML. I found that refreshing and extremely useful. I have been searching for a book that is more like a thought provoking companion rather than a software tool manual and this book fits that description.
Workflow Modeling is a comprehensive book. It does not focus on a particular stage of business analysis. It provides an inventory of areas the professional business process consultant would have to consider and the rationale for each one of them. Some readers might not agree with the little amount of space dedicated to class modeling which is almost inexistent. On the plus side, the authors talk about approach in dealing with project stakeholders, pitfalls, team building and difficulties and what questions to ask in various situations. The authors appreciate the importance of the final delivery, how to map the road between the as-is process to to-be process and understand the structure of the organization. I found many things that were said here very realistic and valuable; I could relate them to my own experience. The book does not say much about class modeling, but it talks a lot about swimlane diagrams and use cases analysis.
You can use Workflow Modeling to design your own work template that suits your style and formation. You can come back , re-read some parts or the whole book (I have done that) and still get something out of it. I recommend the book as a good investment that will not go out of fashion very soon.
Workflow Modeling - This Book Flows..........2006-09-16
Workflow Modeling serves both as a primer to a process approach to management, and a step-by-step guide for modeling the workflow required to achieve the process goals. The skills it teaches are critical as modeling is often the first step within larger improvement projects of all kinds.
Beyond modelling itself, the authors provide the context for process issues by considering organisational mission, strategy, goals and culture within which design and improvement projects usually occur.
Readers will find lots of case studies and vignettes that clearly illustrate the points and enliven the book in no small way.
Book Description
How to structure, facilitate, and implement the process.
Strategic planning is a critical part of running a business, but when you get a team of people together to plan, it can often become a confused exercise in grand visions without a clear process for establishing workable goals. This book is unique in providing both guidance for the actual content of strategic plans and techniques for how to plan in a team context. Readers will discover how to:
• structure the process so it custom fits their company needs
• effectively facilitate the process (keep meetings on track, train others in planning skills, document decisions made at meetings, present and communicate the plan)
• use teams and teamwork smoothly and productively to create a far-reaching plan—and then to implement it
Features detailed guidelines for each step, dozens of flowcharts, and three self-contained "facilitator's guides" to follow.
Customer Reviews:
Useful guide.......2007-05-17
I have several years of experience in participating and leading strategic planning, and I have found this to be a very good reference guide. One that I still refer to with some frequency. It has high-level comprehensive concepts as well as detailed, practical steps. Not for everyone, especially if you are put off by "business speak", but if you live in that world and are comfortable with it, this can be a very good reference guide.
Read it, Use it. Love it!.......2005-08-29
I've recommended this book to a number of my clients who were struggling with strategic planning. Unlike other books, it does not deal in vague generalities or unsupported principles. It gives all of the steps and instructions to choose from that companies need to create an excellent plan. The steps are explained simply and a strategy on how to make "it happen".
It is really useful because it gives a variety of examples from many different organizations and industries. It is the kind of book that you can use, sitting around with your staff, to agree on the process that you will take for your particular organization.
I highly recommend it to an organization that wants to make their strategic approach stick. My expertise is in leadership and management systems and training, and it fits well with my experience and philosophy-you can't do anything with an organization unless they have a view of the future and a plan to implement it.
Team based strategic planning book is excellent........2005-08-20
This is an excellent guide that allows a leader to structure a strategic planning process to fit a specific organization. It gives step by step instructions and real examples that make the process come alive. It also gives guides for facilitating collection of information and the meetings that must be held to get concensus on the organization's direction. In 30 years of federal government management, I have not seen any book as clear and as useful in directing development of a strategic plan. This book has been on the market since 1999, so I must not be alone in this opinion.
Strategic Planning: Easy to Work With.......2005-08-02
This text was incredibly simple to understand. It was set up in a way that it had very easy guidelines to follow, and the applications were just as easy to work with. I completely recommend this text to all that are in the field of leadership. This is one text that is assured continual usage by all that purchase it.
One of those dense, impenetrable tomes.......2005-01-25
"Team-Based Strategic Planning: A Complete Guide to Structuring, Facilitating and Implementing the Process" is one of those dense, impenetrable tomes blessed with having the American Management Association for its publisher. Hence, it smacks of authority.
Yet the book is written in a nearly unreadable language: the language of management-speak, uttered to obfuscate rather than enlighten, to deflect rather than engage.
One does not have to go far before running into verbal blockades such as this: "Organizations with an existing plan, however good or poor, should preface a plan update or total ground up revision with an upfront step: a review of the existing mission, plan, and accomplishments." Other similar all-star collections of jargon appear on nearly every page.
Shall we spend a moment considering this thought? First, people not organizations are the doers. Does "however good or poor" modify the existing plan or the organizations? Can there exist a nonexistent plan? Can a "ground up revision" be used for mulching the perennial garden? Can you actually preface and update, plus be upfront, in the same sentence? Finally, it's clear that organizations without existing plans will not be able to review their existing plans.
Language is not the only barrier. Some charts are full of type faces, sometimes six or more, calling to mind ransom notes assembled from letters clipped from magazines. Others are collections of thick symbols and unfriendly bold type and all caps that scream out MOCK IMPORTANCE.
My advice is to look for management advice that is dispensed in clear English with understandable graphics. [...]
Average customer rating:
|
The Legislative Labyrinth: A Map for Not-for-Profits (AFP/Wiley Fund Development Series) (The AFP/Wiley Fund Development Series)
Manufacturer: Wiley
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Binding: Hardcover
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ASIN: 0471400696 |
Book Description
A simple, practical guide to help not-for-profit organizations lobby local, state, and federal legislative bodies
Only a fraction of not-for-profit organizations take advantage of the legislative process in representing their members and their organization's goals. Yet lobbying is an important way to gain visibility, attract members, and find new sources of funding. This book is designed to help the modern not-for-profit develop and implement an effective lobbying program without jeopardizing its tax-exempt status. Dr. Pidgeon and the contributers he has assembled provide in-depth analysis of all the major issues of the lobbying process, including:
- The basics of lobbying
- The structure of local, state, and federal government
- Using the mass media to spread the message
- Political action committees (PACs)
- Marketing and communication strategies
- Strategic partnerships
- The legal aspects of government affairs and lobbying
- When and how to use outside consultants
- A strategic, step-by-step plan for success
A CD-ROM with a wide-ranging array of tables, forms, and checklists as well as a complete model strategic plan is included. When used in conjunction with the CD-ROM, The Legislative Labyrinth is a comprehensive guide that explains and simplifies the process of developing and maintaining an effective, efficient government affairs program. This wealth of wise and insightful advice will help executive directors, board members, consultants, and lobbyists find creative, effective ways to earn the attention their organizations deserve.
Book Description
The latest edition to the Ed Schein's well-loved set of process consultation books, this new volume builds on the content of the two that precede it and explores the critical area of the helping relationship. Process Consultation Revisited focuses on the interaction between consultant and client, explaining how to achieve the healthy helping relationship so essential to effective consultation. Whether the advisor is an OD consultant, therapist, social worker, manager, parent or friend, the dynamics between advisor and advisee can be difficult to understand and manage. Drawing on over 40 years of experience as a consultant, Schein creates a general theory and methodology of helping that will enable a diverse group of readers to navigate the helping process successfully.
Customer Reviews:
SHEIN SHINES ON.......2007-10-02
This little book is a gem. Always was and always will be.
Take off a weekend. Turn off the phone. Shut your email.
Take a big notebook and an big fat easy to-handle pen
and refurbish you mind gears.
A month or two later do the same with Career Anchors: Participant Workbook (Pfeiffer Essential Resources for Training and HR Professionals)
Shien shines on.. and so will you after letting his special sanity into your neurology. At One Big Idea Consulting Limited NZ Schein is always on our 100-Day Action Projects menu. Nutritional Food for thought as well as organisation processing.
Consulting Process, NOT Process Consulting.......2007-08-07
Just to clarify, this is a book on the consulting process, not a book about process consulting. The title and description of the book are misleading. Consulting Process (this book) discusses how to go about the activities of consulting, while Process Consulting is the field of consulting covering business process analysis and design.
Power Piece of Writing.......2007-03-17
I thought this book was fantastic. It was so great to sit down and read almost the entire book in one setting. I took the entire Martin Luther King holiday and devoted it to this book with amazing results.
Not only was it refreshing to read such a small (but powerful) book, but I loved the authors avid use of short, paragraphs, acronyms (examples: p-c, OD, etc.) as well as, bulleted and numbered items. I thought this worked really well for providing the reader with vast information in an easy to read and understand format.
It was interesting that the books author; Edgar Schein, spent quite an amount of time in the book describing process consultation and the role it plays in organizational development by outlining his own experience. By utilizing this form of writing I was able to pull together ample information from both the concepts outlined in the book and practical application of them.
I really enjoyed Chapter Fours section entitled; Types of Coping Responses to Emotional Issues. After reading through the three basics kinds of coping patterns observed; I began seeking out indviduals in my work environment who fit particular patterns.
It was interesting to read that once individuals within a group open the lines of communication they can determine whether or not sharing personal feelings regarding other group members and work might be effective.
Within Chapter Seven, the thing that caught my eye was the author's avid use of powerful words to grasp the readers attention; such as; trust subordinates, professionalism, ambivalent, total leader and total group.
Schein shines in his succint and clear consulting book.......2007-03-09
The book has pragmatic information that can be applied, and explains enough theory for anyone to understand where the consulting model is coming from. Well written by a leader in organizational development.
A Book That Works.......2006-08-27
This book is a "must have" for anyone who works with individuals in a coaching role.
Book Description
Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.
Customer Reviews:
Process Improvement for the Process Manager.......2007-08-14
As a Process Manager, you sometimes get locked in to one approach to process improvement. Ralph Smith gives practical strategies with actual case study results that can be applied in virtually any organization. The concept of improving a business function without considering the constrictions in the total system will make every organization think more systemically for their process improvement effort. Excellent job!!
No so much about processes.......2007-05-28
This book is ok if you intend to understand how to set up an strategy, but it does not talk very much about how to manage processes and how to design them. Although the book is ok, it mainly talks about strategy.
In my opinion the title is a bit tricky.
Good approach!.......2007-03-27
Good, very graphic and explores a key relationship between BPM and balanced scorecard (as in practice happens in public and private sector), But,practical instruments are not enough in this version
Specifics and practicalities.......2007-01-25
I had the opportunity to read Ralph's book while he was delivering onsite Balanced Scorecard facilitation for my current employer. With more than a decade of experience in process improvement, and having read several books on linking process to strategy, I can say that Ralph has done a great job of distilling his consultative approach to the page, providing both the concepts behind his methods and guidelines for applying them to your own business scenarios in the pages of this book. I highly recommend both this book and Ralph's services, as he is an engaging and well-versed expert in the field.
Linking Strategy and Process.......2007-01-11
Ralph Smith says that his intention in writing this book as to "provide some common sense thoughts and implementation tips for process management and the balanced scorecard". He has done this, and done it very well. This book is packed with good practical suggestions about how to efficiently and effectively populate a Strategy Map. The link between process and strategy, ie between Business Process Management and the Balanced Scorecard (and Strategy Map), is also well made. In my own consulting work I have found that Strategy Maps can be an important key to process-based management. The Process perspective of the Strategy Map can be a portal into the processes of an organisation - both figuratively and, given the right modelling tool, literally. I would have liked to see more about how to first determine what are the core and supporting processes of an organisation; building a high level process model is a necessary step before you begin to analyse the processes. Smith's focus on the near forensic understanding of the context of a process is important and useful analysis techniques are described. Too often we leap in to modify (improve?) processes without knowing anything like enough about them. If you have an interest in finding out more about getting organisations to engage with process-based management, you need to read this book.
Books:
- Recursive Macroeconomic Theory, 2nd Edition
- Regional Landscapes of the United States and Canada
- Restaurant Franchising
- Riding The Waves of Culture: Understanding Diversity in Global Business
- Scheduling: Theory, Algorithms, and Systems (2nd Edition)
- Social Stratification and Inequality
- Spheres of Justice: A Defense of Pluralism and Equality
- Statistical Techniques in Business and Economics with Student CD-Rom Mandatory Package
- Stop Sitting on Your Assets: How to Safely Leverage the Equity Trapped in Your Home and Transform It Into a Constant Flow of Wealth and Security
- Strategy and Structure: Chapters in the History of the American Industrial Enterprise
Books Index
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