Detail Process Charting: Speaking the Language of Process
Average customer rating: 4.5 out of 5 stars
  • Process Improvement - simplified
  • Successful Flowcharting
Detail Process Charting: Speaking the Language of Process
Ben B. Graham
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

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ASIN: 0471653942

Book Description

Praise for Detail Process Charting
"A must-read for any competitive organization, Detail Process Charting: Speaking the Language of Process provides a comprehensive, yet clear, explanation of how to utilize one of the most powerful tools available to improve work processes. [Graham] has successfully integrated the history, success stories, and wisdom of those in the field who have applied this time-tested tool."
-Jim Denyes, Training Manager
Naval Occupational Safety and Health, and Environmental Training Center
Author, Work Smarter, Not Harder
"This book will be a valuable resource for all those interested in work simplification and its implementation. Excellent answers to the 'who,' 'what,' 'when,' 'how,' and 'why' of work simplification are provided in an understandable and very useful level of detail. Graham has obviously 'been there, done that.' "
-John A. Roberts III, Adjunct Professor
School of Business Administration, University of Dayton
"The keys to this approach . . . are the involvement of the workers and the simplicity of the charting approach. Even those participants who have never seen a process chart can almost instantly see how the process works, their role in it, and how it can be improved. This level of involvement means continuous buy-in, which significantly improves the chances of success. The emphasis on the document as the key process element and the ability to diagram the document to flow easily, rapidly, and clearly set this approach apart from all the others."
-Fredric D. Heilbronner, Director of Systems Consulting, eForms
Digital Consulting & Software Services, Inc.
"Much has been written about charting and business systems analysis, but I have not seen anything as comprehensive and clear as Ben Graham's book. Writing in simple, easy-to-follow language with plentiful illustrations and practical examples, this book takes the reader through the full spectrum of the charting process from initial analysis to managing charting libraries. This book is a must-have for all process improvement analysts and managers wanting to improve their organizational efficiency."
-Robert Barnett, Managing Director
Robert Barnett and Associates Pty. Ltd.

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Praise for Detail Process Charting
"A must-read for any competitive organization, Detail Process Charting: Speaking the Language of Process provides a comprehensive, yet clear, explanation of how to utilize one of the most powerful tools available to improve work processes. [Graham] has successfully integrated the history, success stories, and wisdom of those in the field who have applied this time-tested tool."
-Jim Denyes, Training Manager
Naval Occupational Safety and Health, and Environmental Training Center
Author, Work Smarter, Not Harder
"This book will be a valuable resource for all those interested in work simplification and its implementation. Excellent answers to the 'who,' 'what,' 'when,' 'how,' and 'why' of work simplification are provided in an understandable and very useful level of detail. Graham has obviously 'been there, done that.' "
-John A. Roberts III, Adjunct Professor
School of Business Administration, University of Dayton
"The keys to this approach . . . are the involvement of the workers and the simplicity of the charting approach. Even those participants who have never seen a process chart can almost instantly see how the process works, their role in it, and how it can be improved. This level of involvement means continuous buy-in, which significantly improves the chances of success. The emphasis on the document as the key process element and the ability to diagram the document to flow easily, rapidly, and clearly set this approach apart from all the others."
-Fredric D. Heilbronner, Director of Systems Consulting, eForms
Digital Consulting & Software Services, Inc.
"Much has been written about charting and business systems analysis, but I have not seen anything as comprehensive and clear as Ben Graham's book. Writing in simple, easy-to-follow language with plentiful illustrations and practical examples, this book takes the reader through the full spectrum of the charting process from initial analysis to managing charting libraries. This book is a must-have for all process improvement analysts and managers wanting to improve their organizational efficiency."
-Robert Barnett, Managing Director
Robert Barnett and Associates Pty. Ltd.

Customer Reviews:

5 out of 5 stars Process Improvement - simplified.......2005-10-15

Work Simplification made simpler, process improvement achieved - what more could you want? And Ben's book provides the details for getting started and soon accomplishing your goals. An easy read - with everything to gain at a low cost, basically no cost -just your time (which isn't asking much, it's a fast read). The logic is simple, illustrations outstanding, and excellent coverage of an important yet downplayed topic. Now that BPM is among us - do yourself a favor and get immersed in the Graham Methodology and toolset - better than shelling out 6 figures for another product that is going to double in cost by the time your're serious about implementation.

4 out of 5 stars Successful Flowcharting.......2005-10-07

The Graham family have been involved in work-flow and work-simplification for 3 generations. This book brings together the work of Ben, his father and his grandfather, in an easy to follow text that explains both their approach to flowcharting and why it has been so successful.

Other readers, like me, may be a little unsure about the notation suggested or indeed the level of detail prescribed by Ben. However, putting such reservations to one side, the book is of great value to anyone involved in flowcharting, process modelling and especially work-flow automation.

I particularly liked the sections covering the setting up of a process team, which nicely addressed the roles and responsibilities, and the one looking at the structure and phases of a project.

The final chapter in the book is given over to detailing the experiences of practitioners in applying the technique and of the value created within their organisations as a result. This chapter alone more than justifies both the cost of the book and the time it takes to read it. We can all learn and understand more from hearing from what people have actually done.

In summary, I am not sure how viable the Graham notation is for those who have not already invested in it, but none the less the book presents an excellent case for process modelling or flowcharting and can help anyone who might be looking to justify a business case, whatever notation they finally settle on. Finally the book is a must read for anyone looking to undertake a work-flow automation project, on these projects the ideas in this small book will pay for themselves many times over.
Management Dynamics: Merging Constraints Accounting to Drive Improvement
Average customer rating: 5 out of 5 stars
  • Answers questions lingering fromThroughput Accounting
Management Dynamics: Merging Constraints Accounting to Drive Improvement
John A. Caspari , and Pamela Caspari
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

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ASIN: 0471672319

Book Description

Here's an in-depth, step-by-step analysis defining the critical ingredients essential to achieving ongoing improvement and a robust bottom line!

Focusing on practical, dynamic solutions for weaknesses in the interdependent parts of an organization, Management Dynamics provides a comprehensive introduction to the Theory of Constraints (TOC) in profit-oriented organizations, complete with the crucial but oft-missing pieces of the constraint theory–a fully integrated and supporting accounting system and the dynamic motivator to drive ongoing improvement in the bottom line.

Order your copy today!

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This book is a comprehensive introduction to the Theory of Constraints (TOC) in profit-oriented organizations. Focusing on practical dynamic solutions for weak links in the organizational tangle of chains, Constraint Management reveals how problems arise from the lack of global goal congruence and how a fair incentive compensation plan can align the goals of individuals in all functional areas and at all organizational levels with the shareholder goal of greater profitability.

Customer Reviews:

5 out of 5 stars Answers questions lingering fromThroughput Accounting.......2005-09-15

Exhaustive in its coverage, this book answers many questions I had after reading the works of Corbett, Smith & Noreen, Srikanth & Robertson, and Goldratt. It includes an analysis of project management, sales, people, and strategy (in addition to standard DBR) as it relates to traditional Throughput Accounting and the newer Constraints Accounting.

An entire chapter is spent on pricing alternatives to the standard 'fully absorbed cost plus a reasonable margin' that far surpasses the standard Throughput per Constraint Unit of Time model; instead attempting to provide a means to decouple Throughput (T) from Operating Expense (OE) and Investment/Inventory (I) in order to drive continuous improvement. It also spends ample time discussing pricing in a market constrained environment, a situation more common then not.

Although I anticipate future additions to the body of Throughput/Constraints Accounting knowledge, Caspari has reinvigorated this increasingly stale and still under-developed (albeit highly preferable) alternative to traditional cost and activity based accounting. Having read every book available on the topic, I can say that Caspari's "Management Dynamics" tops even Debra Smith's excellent "The Measurement Nightmare".
Dynamics of Profit-Focused Accounting: Attaining Sustained Value and Bottom-Line Improvement
Average customer rating: 5 out of 5 stars
  • For once a practical summary I can use!
  • Theories that work in the real world.
  • A Lean Manufacturing must read
  • A double fist pump
  • At Last, An Accounting System for Lean Manufacturers!
Dynamics of Profit-Focused Accounting: Attaining Sustained Value and Bottom-Line Improvement
C. Lynn Northrup
Manufacturer: J. Ross Publishing
ProductGroup: Book
Binding: Hardcover

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ASIN: 1932159223

Book Description

This easy-to-understand reference helps you bridge the GAAP to Lean accounting. It articulates the best attributes of Lean manufacturing, Six Sigma, Theory of Constraints, balanced scorecard, activity-based management, and other world-class management philosophies in a single text. It provides simplified applications of the balanced scorecard and activity-based management as tools and enablers for use with throughput accounting and illustrates a new business, accounting, and reporting model that utilizes the components of throughput accounting for application with Six Sigma and lean manufacturing programs.

Organizations using traditional accounting systems and concepts have difficulty coping with the speed and acceleration created by lean programs. The author's profit-focused accounting approach will enable organizations to accurately measure and report the results of Lean Six Sigma efforts on a monthly basis. Dynamics of Profit-Focused Accounting does not suggest throwing out existing accounting systems or generally accepted accounting principles, but rather shows you how to bridge the GAAP to a Lean accounting system. It also presents advanced concepts and methodologies that encompass corporate performance management and provides the tools and techniques to use these concepts to increase profit, create value, and build a solid foundation for the future. This book is a must-read for manufacturing managers, executives, financial managers, cost and management accountants, and controllers.

Customer Reviews:

4 out of 5 stars For once a practical summary I can use!.......2005-01-05

I found this publication very informative as in a single source, I was able to read about all of the productivity methods and measurement tools in the marketplace. As a novice to concepts like Six Sigma and activity based costing, it was a great to find in a few pages an explanation and practical implementation tips for these concepts and more. Starting with the overall history in this marketplace and then moving quickly into practical guidance, the author displayed a great command of the topics. I also saw how he blended the productivity measures to create a more meaningful accounting of a business operations....I just wish more companies took this approach.

5 out of 5 stars Theories that work in the real world........2004-11-15

With over forty years of experience in helping dozens of companies to become more profitable, the author gives us the fruits of that experience by cutting through many of the extraneous elements of traditional accounting methods. Being competitive has always been about change and adapting to new paradigms. This books and its theories are a "next generation" of principles that move accounting systems into the next century. Just don't tell your competition about it.

5 out of 5 stars A Lean Manufacturing must read.......2004-11-06

Lynn's book provides a very good overview of the methodologies being used today to improve corporate performance. We have suggested the use of this book to several of our clients so that performance improvements resulting from Lean Manufacturing and Lean/Six Sigma implementation can be accurately measured and tracked. Larry Steele - Steele Consulting Group

5 out of 5 stars A double fist pump.......2004-10-23

A very substantive and motivating read. Lynn did a great job of capturing me while showing me the way to how corporate performance managment will take place in the 21st Century. The material is integrated and very useful.

5 out of 5 stars At Last, An Accounting System for Lean Manufacturers! .......2004-08-17

Operating a lean manufacturing facility is much different than a traditional order launched batch based operating system. The concept of eliminating all non-value adding activites while producing only customer demand flies in the face of the standard cost absorbtion based cost accounting systems used today. Not only does his book discuss the challenges of Lean to GAAP accounting systems, Mr. Northrup desribes alternative accounting methods and the ways to implement them within the guidelines of GAAP. This is a must read for the Lean Manufacturer!
Activity-Based Management: A Comprehensive Implementation Guide
Average customer rating: 5 out of 5 stars
  • Excellent!
  • activity base management
Activity-Based Management: A Comprehensive Implementation Guide
Edward Forrest
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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ASIN: 007021588X

Book Description

Easy Activity-Based Management Implementation. Everyone's touting activity-based management (ABM) as the best costing method for reengineering and TQM inititatives. But where do you begin? Edward Forrest's groundbreaking Activity-Based Management: A Comprehensive Implementation Guide. This exhaustive guide takes you step-by-step through each stage of planning, organizing, implementing, and managing your own ABM program to support continuous improvement, boost profits, and eliminate non-value added activities. You get expert guidance on everything from streamlining data collection and analysis to using the results to boost ROI. You even get all the ready-to-use forms, reports, and procedures you need to facilitate and measure your program's progress.

Customer Reviews:

5 out of 5 stars Excellent!.......2005-03-12

Seller was very professional and honest. I received the book in perfect conditions and before the estimated time.

5 out of 5 stars activity base management.......2000-02-25

very good and comprehensive book with up to date informatio
Process Improvement for Effective Budgeting and Financial Reporting
Average customer rating: Not rated
    Process Improvement for Effective Budgeting and Financial Reporting
    Nils H. Rasmussen , Christopher J. Eichorn , Corey S. Barak , and Toby Prince
    Manufacturer: Wiley
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    Binding: Hardcover

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    5. Reinventing the CFO: How Financial Managers Can Transform Their Roles and Add Greater Value Reinventing the CFO: How Financial Managers Can Transform Their Roles and Add Greater Value

    ASIN: 047128114X

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    "The budget and financial reporting processes are well known sources of frustration for most CFOs. Seeking a quick fix to the problem, the common solution is to pour more money into new and better software. This leaves the root cause, the inefficient and dysfunctional underlying processes and routines, unaddressed. As this book shows, substantial and sustainable improvements are only achieved through an holistic approach to process improvement, technology, strategy, and people."
    —Tom Henry Knudsen, Executive Vice President, Telenor Eiendom Fornebu AS, Proven methods for improving efficiency

    Corporations face a high turnover among financial managers, rapid changes in technology, lack of time and process redesign skills, and ongoing ambiguity about primary objectives behind the budgeting and financial reporting processes. Amid this frenzy, it is the fundamental efficiency of these processes that dramatically impact overall business performance. Process Improvement for Effective Budgeting and Financial Reporting provides financial managers with a compelling blueprint for increasing efficiency and eliminating waste of time and energy. Four operational experts lay out an 80/20 plan-improving 800f processes in 200f the time it would take to improve 100%-and explain a Business Process Improvement (BPI) plan that incorporates:

    There is no substitute for improved efficiency. CFOs, controllers, budget managers, and financial analysts will significantly benefit from adding this authoritative guide to their professional libraries.
    Operational Profitability: Systematic Approaches for Continuous Improvement
    Average customer rating: 5 out of 5 stars
    • It doesn't get much better than this !!!
    • Excellent Job--Better than the first edition !!
    • Outstanding Manual for Managers.
    Operational Profitability: Systematic Approaches for Continuous Improvement
    Robert M. Torok , and Patrick J. Cordon
    Manufacturer: Wiley
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0471214736

    Book Description

    Add value to services and increase revenue while giving your clients more of what they need

    Operational Profitability, Second Edition explains in complete detail how to conduct a management audit that will give clients the essential information they need in today's fiercely competitive marketplace. At the same time, it enables CPA firms and CEOs to expand their range of services, strengthen business relationships, and increase profits. This newly updated and revised Second Edition walks you through all the steps of a management audit and explains:

    Praise for the First Edition of Operational Profitability...

    "A great operating manual for general managers and vice presidents . . . A complete how-to program."
    —William Hoban, CEO, Green Bay Drop Forge, Green Bay, Wisconsin

    "The most complete profitability program I've seen. The examples and checklists are excellent. It has saved my clients millions."
    —Chuck Wadowski, CEO, TMQ Consultants, Detroit, Michigan

    "[An] outstanding reference source for the modern manager; very impressive."
    —Arnold Bradburd, CEO, Interstate Steel Company, Philadelphia, Pennsylvania

    "[Operational Profitability] provides valuable data on operational efficiency and additional service opportunity beyond the usual audit . . . [It] provides the basis of helpful recommendations [and] provides much useful reading guidance for the performance of a management audit."
    —Alexander A. H. Bohtling, CPA, CPA Journal

    Customer Reviews:

    5 out of 5 stars It doesn't get much better than this !!!.......2002-06-04

    The best "how to" book on profitability....forget the other guys and hire these guys!!!
    I was sincerely impressed with their ability to integrate business systems......and it's so easy to read!

    5 out of 5 stars Excellent Job--Better than the first edition !!.......2002-06-04

    Excellent Job--Better than the first edition !!...
    Excellent Second Edition Profitability Manual !!...BR>The best program on "how to" improve your company operations and profitability. Patrick Cordon & Robert Torok did a fine job of conveying the information in a user friendly way. The 'profit'maps go into much more detail this time around. I recommend this book to anyone who wants to really strengthen their business..or their client's business!

    5 out of 5 stars Outstanding Manual for Managers........2002-03-23

    This book is a complete reference on how to conduct a management audit. It has been an instrumental tool to me and my clients, helping them to substantially reduce their operating costs. I find the explanations to be complete, the step-by-step guidance unparalled, and the checklists particularly helpful to my clients. A valuable book that every CEO and general manager should have.
    Documentation Improvement Methods: The New Accounting Manual
    Average customer rating: Not rated
      Documentation Improvement Methods: The New Accounting Manual
      Athar Murtuza
      Manufacturer: Wiley
      ProductGroup: Book
      Binding: Hardcover

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      ASIN: 0471379387

      Book Description

      This fully revised edition of a tried and trusted guide continues to help readers create corporate accounting manuals that apply the latest ideas to the process of documentation.
      Dollars and Sense: A Process Improvement Approach to Logistics Financial Management
      Average customer rating: Not rated
        Dollars and Sense: A Process Improvement Approach to Logistics Financial Management
        Brauner/Bondanella/Pint/Relles/Steinberg
        Manufacturer: RAND Corporation
        ProductGroup: Book
        Binding: Paperback

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        General & ReferenceGeneral & Reference | Technology | Science | Subjects | Books
        ASIN: 0833028545

        Book Description

        As the Army has implemented initiatives to improve its basic logistics processes, it has found that these processes are hampered by a financial management system that is slow and inaccurate and that creates errors and delays. This report documents analys
        Contractor's Business Handbook: Accounting, Finance, Tax Management, Cost Control
        Average customer rating: Not rated
          Contractor's Business Handbook: Accounting, Finance, Tax Management, Cost Control
          Michael S. Milliner
          Manufacturer: R.S. Means Company
          ProductGroup: Book
          Binding: Paperback

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          ASIN: 0876291051
          Accounting and Financial Management for Builders Remodelers, & Developers
          Average customer rating: Not rated
            Accounting and Financial Management for Builders Remodelers, & Developers
            Emma S. Shinn
            Manufacturer: Home Builder Press
            ProductGroup: Book
            Binding: Paperback

            GeneralGeneral | Business & Investing | Subjects | Books
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            ASIN: 0867183861

            Book Description

            Learn how to guide and evaluate your company's financial performance. Shows you how to understand bookkeeping and accounting procedures and terminology, do financial planning and job cost accounting and prepare, analyze and use information from your accounting system. Includes the updated NAHB Chart of Accounts, a list of NAHB-approved software vendors and subsidiary ledgers for direct and indirect construction costs and land development costs. From Home Builder Press, 1993, 119 pp.

            Books:

            1. Financial Accounting: An Introduction to Concepts, Methods, and Uses
            2. Financial Accounting: Information for Decisions
            3. Financial Intelligence: A Manager's Guide to Knowing What the Numbers Really Mean
            4. Financial Reporting and Analysis (3rd Edition)
            5. Financial Reporting and Analysis (3rd Edition)
            6. Financial Reporting and Analysis (3rd Edition)
            7. Financial Reporting, Financial Statement Analysis, and Valuation: A Strategic Perspective (with Thomson One Access Code)
            8. Financial Statements: A Step-By-Step Guide to Understanding and Creating Financial Reports
            9. Foundations of Financial Management (The Mcgraw-Hill/Irwin Series in Finance, Insurance, and Real Estate)
            10. Foundations of Financial Markets and Institutions (3rd Edition)

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