Why Employees Don't Do What They're Supposed To Do and What To Do About It
Average customer rating: 4 out of 5 stars
  • Why Employees Don't Do What They're Supposed to Do and What To Do About It
  • A common workplace question definitively answered.
  • Good Basics and Several Great Tips
  • Why Employees Don't Do What They're Supposed To Do and What To Do About It
  • Good Stuff
 Why Employees Don't Do What They're Supposed To Do and What To Do About It
Ferdinand F. Fournies
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

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ASIN: 0071342559

Book Description

Invaluable." --SUCCESS. "In simple, straightforward language, Fournies offers practical solutions to the problems of employee performance ... [This book] should be on the desk of anyone who manages others."--ENTREPENEUR. THE TOP 10 REASONS EMPLOYEES DON'T DO WHAT THEY'RE SUPPOSED TO DO:
10. They don't know why they should do it;
9. They don't know how to do it
8. They don't know what they are supposed to do
7. They think your way will not work
6. They think their way is better
5. They think something else is more important
5. They think they are doing it
4. They are punished for doing it
3. They are rewarded for not doing it
2. It's beyond their personal limits
1. No one could do it
This book tells you how to avoid or handle each situationÑand the 6 other reasons that comprise the total list of reasons employees don't do their jobs. Universally praised and a perennial best seller, this book made The New York Times business bestseller list in early 1998--10 years after it came out! Why? Competition to attract and keep good employees is fiercer than ever. Today's employers need the no-nonsense people-management skills this book teaches. Based on real experiences of 25,000 managers surveyed by a Columbia Graduate School of Business professor, this results-oriented guide--newly updated for todayÕs changing workplace--provides proven, straightforward methods that work on real jobs, in real businesses, in the real world. This updated edition also gives you new input from 5000 additional managers, plus more help with temp workers, service industries, flex time, computers, telecommuting, stress, and safety!

Customer Reviews:

5 out of 5 stars Why Employees Don't Do What They're Supposed to Do and What To Do About It.......2006-08-30

Lot's of effective hands on things you can use immediately. Great use of your time & enjoyable to read as well.

5 out of 5 stars A common workplace question definitively answered........2006-05-02

The truth is that in this book, as in others expressing simple truth, the value may be in the reminder. Others who have reviewed this book seem to think that its content may be somewhat simplistic, or maybe just basic stuff. My observation is that yes, for me, much of the information in the book is basic, the ideas are not new to me, nor are the recommended responses. The fact remains that in too many work places productivity is less than optimum and is not what it might be because of the specific reasons offered in this little book.

Whether you have ever been expected to manage employees or not, you will relate to the content of this small volume. Those who manage others will gather hints on how to better understand their reports and will receive suggestions that if used will allow them to become better managers. All employees will gain a perspective from which they will be better able to communicate the frustrations they may be experiencing in their work situation.

This short book should be read by all who work.


4 out of 5 stars Good Basics and Several Great Tips.......2006-05-01

Talk about a super long title that clearly states what a book is about! When you pick up "Why Employees Don't Do What They're Supposed To Do and What To Do About It" by Ferdinand F. Fournies, there's no doubt what you think you are getting. The question is of course if you DO get that and how valuable the information is.

There are apparently 16 different reasons why an employee might not do what they should. These are: They don't know why, they don't know how, they don't know what, they think your way won't work, they think their way is better, they think something else is more important, there are no positive consequences, they think they ARE doing it, they are rewarded for NOT doing it, they are punished for doing it, they anticipate negative consequences, there are no negative consequences for NOT doing it, there are obstacles they can't fix, they have personal limits, they have personal problems, and the task is simply impossible. That's quite a lot of reasons for one "problem"! Just having that list can really be helpful. A manager who thinks "My employee is simply an idiot! I told him what to do!" might take a step back and realize there really IS a problem that can be fixed, once it is identified.

I realize that a lot of these items are common sense - but it's amazing how many times in the workplace that I've seen bad managers completely ignore the real problem and just yell at an employee. That rarely helps!

Now, while the basic list is good, I do have some issues with this book. The first is that the book opens telling you "Now a manager could be assaulted or killed by the employee [for not handling problems effectively]." Good God Almighty. Talk about a nasty way to sell a book - "read me or you could DIE!!!"

The book does a good job of laying out each type of problem in detail, and then giving specific solutions. You might say "they're common sense" but obviously if so many managers out there are NOT handling these situations well, they need a little kick in the behind. Maybe they're just too stressed and aren't actually thinking about the problem. Maybe this book will help give them that extra insight they need into using a good solution.

One thing that bothers me is that the book makes it seem that every problem CAN be solved by following these few easy steps. There's a small FAQ in the back that says in essence "Oh yeah, sometimes this fails and you'll have to demote or fire the person." It would have been more helpful if in each section there were the regular tips, but also "drastic steps" and then "when to give up". I suppose they want to be positive - but if they give you only a few things to try, and they aren't working, it would be good to have a progression of what to do next. To keep trying those same things becomes an exercise in futility and frustration. In fact, it's sort of funny, he says at one point that, if these tips don't work, go buy my next book to learn what to do then :)

Still, it's a good basic primer for the new manager of how to handle a variety of situations. I definitely have worked in many situations where managers did NOT know these things and the environment suffered because of it. If you feel like you already know these things, borrow the book at the library and skim through - you might pick up a tip or two. If you're a new manager, then I would suggest buying this. It's the sort of book that you read in the bathroom, going just over a single chapter, and focussing on how to handle that one specific issue. You're probably going to run into all of these issues over time, if you stay on a managerial path.

4 out of 5 stars Why Employees Don't Do What They're Supposed To Do and What To Do About It.......2005-09-03

This is a well written, easy to read, common sense guide for managers and supervisors of all levels of experience. You don't have to be an MBA to understand and use the information provided.

4 out of 5 stars Good Stuff.......2005-08-30

This is a basic book for all new managers. It tell you about all the things they don't teach you in school and gives you concrete action plans to take away the negative impact of the problem. The key areas are ranked as to their occurrence in the management environment. It is a quick read and an even faster process of applying the essentials. Great Book! I am recommending it to my students.
Safe Harbors: An Asset Protection Guide for Small Business Owners (CCH Business Owner's Toolkit series)
Average customer rating: 5 out of 5 stars
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 Safe Harbors: An Asset Protection Guide for Small Business Owners (CCH Business Owner's Toolkit series)
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The latest techniques for preserving family wealth and legally avoiding personal liability in the operation of a small business are provided in this guide. Intended for the small business owner, the strategies discussed are equally effective in larger businesses. Taken together, these strategies provide a multilayered approach to asset protection, offering redundant protection and often presenting an insurmountable barrier to creditors. Topics covered include the types of property that are exempt from bankruptcy and legal judgments; and methods for using insurance, asset transfers, and asset protection trusts as a second level of defense. The strategies detailed in this book have been proven effective by actual court cases. Alternatives are contrasted and compared in terms of costs, complexity, and effectiveness, affording owners the opportunity to choose approaches based on their needs.

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5 out of 5 stars Awesome Intro to Asset Protection.......2005-03-02

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4 out of 5 stars Excellent book for general public.......2004-07-17

I read through the book and learned a lot about various aspects of asset protection. This book is focused on small business, as it says, and it does an excellent job when discussing various 'tools'. There are many great asset protection 'tools' out there, but what works for you is all you need to care about, and this books does just that to small business owners.

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It's clear that the author has years of experience in protecting business owners' hard-earned assets. The author's asset protection strategies range from simple and inexpensive to complex and costly. This really makes the book suitable for managers of large corporations as well as small business owners.

At 500 pages, the book is detailed and comprehensive, but easy to read. Who would have known that in many states taking out a second mortgage on a house could make it exempt from attachment, while in other states, just the opposite approach, i.e., paying off the first mortgage, is what's required? Or that an IRA shields assets from the claims of creditors in many states and thus provides much more than a tax shelter, while in other states an ERISA-qualified 401(k) plan is a better choice? The author sorts all of this out in an authoritative but easy to read guide. Many readers will wish that they had this book years ago before financial problems developed. But, even there the author has strategies that can help avert a disaster.

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    		 Beyond 401(k)s for Small Business Owners: A Practical Guide to Incentive, Deferred Compensation, and Retirement Plans
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    Book Description

    The ultimate reference on compensation for small business owners

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    Download Description

    A handy guide for small business owners who need creative ways to compensate employees

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    Customer Reviews:

    4 out of 5 stars Good Basic Overview.......2006-11-12

    This book is a good introduction to retirement plans. It explains the pros and cons of each type of plan in plain English. This book is recommended for people who want a good background before they talk with a plan administrator, financial planner or tax professional.

    However, for people who want more detailed information on how each plan works, especially if you're a sole proprietor, I would suggest "Creating Your Own Retirement Plan: A Guide to Keoghs and IRAs for the Self-Employed" (Nolo Press, 2002) by Amy Delpo, John C. Suttle and Twila Slesnick instead.

    3 out of 5 stars Too little, too simple.......2006-11-07

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    5 out of 5 stars A tough topic tamed.......2003-11-24

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    5 out of 5 stars Beyond 401(k)s for Small Business Owners.......2003-11-18

    This book has a narrow audience and most people would have no interest. But if you, like I, own a small business: buy this book!!! The subject (keeping the money you have earned) is quite complex, with many different plans and programs. This book makes you aware of your options and shows you the steps you need to take to put each plan in action. Perhaps the best benefit of all is a review of the costs and complexity of each plan type. A plan that can shield you from taxes, but costs a fortune to put in place and maintain, has obvious limitations. But the salesperson trying to sell you that type of plan may not give you all the detail on the long term costs. If you own a business and ever plan to retire, buy this book.

    5 out of 5 stars WOW - so when was this topic easy to understand?.......2003-10-29

    "Mumbo jumbo best left to the professionals" is how I always felt when confronted with decisions on these topics. Atty Sifleet has made this an easy read and so understandable. Even a one-person company techie like me can figure it out. Congratulations Jean!
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    4 out of 5 stars NOT for beginners.......2003-06-16

    The Holmes F. Crouch books that I've read are very detailed and really look at things hard from a taxation and accounting basis. The book doesn't deal with "soft" issues like marketing your business and such...it deals with the hard financial stuff. If you have a head for this stuff, this book can be invalueable. It has the best information I've yet seen in helping a person try to come up with a REASONABLE price for their business...one that is based in solid financial reality rather than pie-in-the-sky pricing...which is what one often sees.

    Crouch does not write for entertainment. There aren't cute anecdotes or easy to digest case studies. But if you are NOT a dabbler and are serious about the subject, this book is really a must have.

    5 out of 5 stars Essential In Selling Your Business.......2000-05-13

    This book gives an outstanding overview of every aspect of selling a business. It covers evaluation issues (oftentimes overlooked by sellers) tax and legal issues. Of great interest is the tax problem(s) that the author presents and can save an owner's financial neck. If you are even considering buying or selling a business, this is the one book you absolutely must have!
    Chuck Jaffe's Lifetime Guide to Mutual Funds: An Owner's Manual
    Average customer rating: 5 out of 5 stars
    • It'll make you confident in your fund-picking skills
    • great book
    		 Chuck Jaffe's Lifetime Guide to Mutual Funds: An Owner's Manual
    Charles A. Jaffe
    Manufacturer: Basic Books
    ProductGroup: Book
    Binding: Paperback

    GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
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    Book Description

    From a trusted personal finance authority, a lifetime guide to better mutual-fund investing.

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    Customer Reviews:

    5 out of 5 stars It'll make you confident in your fund-picking skills.......2001-03-01

    I am pretty new to investing, but some friends introduced me to Mr. Jaffe's column last year and I felt like he was talking to me. I understood almost everything I read in his column, which was pretty amazing because I never would have told you two years ago that I could have followed any of this stuff.

    When I heard Mr. Jaffe had written a book on funds, I figured it was the one for me. I was absolutely right.

    It's just like his column (chatty, funny and easy to understand)but much more complete. It told me everything I needed to know about fund ownership in a commonsense way. And I like the idea that I can turn back to this "owner's manual" for help whenever something happens in my funds. (It's a lot easier to handle than that book of column Jaffe clippings I collected.)

    5 out of 5 stars great book.......2001-01-30

    This is nice and comprehensive, but chatty and easy to read. I particularly like the way the author has cross-referenced information so that you can skip right to the sections you want to know about, without reading every word that comes before or after. This gives you all the tools you need you get started.
    CCH Toolkit Tax Guide 2007 (CCH Business Owner's Toolkit series)
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      The Business Owner's Guide to Personal Finance
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        The Business Owner's Guide to Personal Finance
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        ASIN: 1576600254

        Book Description

        No other book so expertly addresses the hundreds of details unique to an entrepreneur's financial life, where business and individual needs are intertwined. Add a host of interviews and insights from business owners who have been there -- and you have a comprehensive guide to prosperity for entrepreneurs, on both the personal and professional levels.

        With the expertise and conversational tone that characterize her earlier writings, Jill Fraser, the finance editor at Inc. magazine, shows entrepreneurs how to weigh their families' financial needs against those of the business. She explains how and when to diversify investments away from the company, when to start saving for retirement, and how to set up a company and personal retirement plan. She also explains how to get yourself and your company out of debt and how to reduce the amount you spend on taxes and loans.

        This is the essential personal finance book for every business owner. An entrepreneur's business is interconnected with his or her personal life, inextricably linked to both individual and family finances. Because entrepreneurs are so often strapped for time and money, this type of guidance -- providing specific, concrete advice from a trusted source -- is essential.

        Customer Reviews:

        5 out of 5 stars Well Designed, Valuable Resource for Entrepreneurs.......2002-12-09

        The success of any business rests in the checkbook. If the cash flow isn't there, if the revenue isn't there, the business probably won't be there. Entrepreneurs, especially in start-up mode, are concerned about sales, cash flow, and profit---on the business side of the ledger. All that is important, but if the owner doesn't take care of the personal side as well, success will be shallow, fragile, and fleeting.

        Here's a book that gives you more answers than you want to hear. If you're an entrepreneur (own your own business), you may be in stage 1 (start-up and early days), stage 2 (stable and on a clear path to profitability) or stage 3 (profitable, stable cash flow, mature). In each phase, you have personal financial issues as well as corporate finance issues to address. You'll have a lot of questions looking for answers.

        What better expert to counsel you than the researcher and journalist who gained so much popularity as finance editor of Inc. Magazine and editor at Bloomberg Personal Finance. She's been a writer at Forbes, the New York Times, and the Wall Street columnist for the New York Observer. As you can imagine, Jill Fraser knows her topic well. She presents a tremendous amount of highly valuable information and advice in succinct doses that always seem to be just the right length. Reading this book is like sitting in that comfortable chair in your living room chatting with a knowledgeable friend.

        Want more? Fraser has brought a dozen well-known successful entrepreneurs to the party. They share their perspectives throughout the book, in focused commentary at the end of each section. I was impressed with the thoroughness of this book.

        Want more? How about an eight page index in the back of the book and a full-page index of hot topics in the front of the book? As you turn the pages, you'll find more little surprises as the author keeps delivering even more than you expect. I'd recommend this book for every business owner, regardless of your stage of development . . . as well as for people who are contemplating going into business for themselves. Wish I'd had this book twenty years ago!

        5 out of 5 stars When a business is your paycheck, you need Personal Finance.......2002-02-23

        Jill Fraser saw a hole in the market and she filled it. There are endless numbers of personal finance guides for people who work for someone. Likewise, there are numerous books on corporate finance issues. However, the high volume of calls Jill fielded at Inc. Magazine, reinforced her awareness that there were no guides to specifically help business owners with their personal finances. Jill Andresky Fraser, Inc. Magazine's well-known and respected finace editor, wrote this book as a personal finance blueprint for entrepreneurs.

        As they pursue their american dream, many entrepreneurs may compromise the financial well-being of their families. We've all heard not to put all your eggs in one basket, but its hard for business owners not to do that. Half-a-million men and women start businesses each year, adding to the ranks of 15-20 million who already operate their own companies across the U.S. Yet only about half of these small businesses will survive for four years or longer.

        Business owners receive pressure to put their company first, but Jill says "NO," you have to find a middle ground to value your family's goals and family's security and safety as you get your company running. She says that without ever bothering to articulate it; most business owners have a personal finance strategy that boils down to two words: my company. They often neglect to create a back-up strategy or safety net to safe guard their family's well-being. Entrepreneurs may not want to deal with the "mundane" but vital issue of "building a firewall" between one's personal and business finances until the business is solvent, goes public... or until it's too late financially! Fraser provides conservative strategies for coping with problems such as cash flow crises, extensive credit card debt, and the lack of family retirement and savings plans. She says to be sure you're always taking baby steps to protect yourself.

        The self-compensation strategy is a tough one. Jill Fraser suggests the following strategy:

        * As early as possible - ideally before the company ever begins operations, but if not then, soon figure out a minimum salary that makes sense for you.

        * Do some family bonding about the self-compensation dilemma. You'll win emtotional support thatwill strengthen you during tough early days.

        * Remember, this is temporary. Take a long-term view.

        * Examine your self-compensation progress every six months during this early stage.

        * When you're absolutely certain that there is no way your start-up can support even a tiny, token salary for you, reexamine this issue at the end of your operating quarter. Set a goal to pay yourself something as soon as it becomes feasible.

        Franchise owners can also benefit from this book. They are given a blueprint for running the business side of the company, but there is no guarantee that personal goals will be addressed.

        Mary Ann Campbell, CFP - MoneyMagic.com

        5 out of 5 stars Terrific guidance.......2002-01-10

        Jill Andresky Fraser has done small business owners a tremendous service with this book. It's full of terrific advice on how to build a firewall between your personal and business finances, survive a cash flow crisis, and execute a smooth exit from your business (by choice or by necessity). The insights from successful entrepreneurs are also quite interesting. Highly recommended for all business owners; small, medium, or large!
        CCH Toolkit Tax Guide 2006 (CCH Business Owner's Toolkit series)
        Average customer rating: Not rated
          		CCH Toolkit Tax Guide 2006 (CCH Business Owner's Toolkit series)
          Paul N. Gada
          Manufacturer: Toolkit Media Group
          ProductGroup: Book
          Binding: Paperback

          GeneralGeneral | Taxes | Accounting | Industries & Professions | Business & Investing | Subjects | Books
          Personal TaxesPersonal Taxes | Taxes | Accounting | Industries & Professions | Business & Investing | Subjects | Books
          GeneralGeneral | Business & Investing | Subjects | Books
          GeneralGeneral | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
          Consumer LawConsumer Law | Business | Law | Subjects | Books
          GeneralGeneral | Taxation | Law | Subjects | Books
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          ASIN: 0808012746

          Book Description

          A clear and direct tax guide for all taxpayers and small business owners, this book offers expert commentary on every step of filing an income tax return. Whether owners tackle this task themselves or solicit the help of a professional, this resource offers analyses of individual income tax issues, an extensive glossary that demystifies tax lingo, and detailed discussions on issues of interest to small business owners. Issues pertaining to small business owners include differentiating between personal and business expenses; maximizing deductions for auto, entertainment, depreciation, and home office expenses; handling employee benefit plans on tax returns; and what the IRS is likely to look for in an audit of business activities.

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