Book Description
Integrate IT with business strategy
Now updated and revised, this Third Edition of Managing and Using Information Systems by Pearlson and Saunders arms you with the insights and knowledge you need to become an active participant in information systems decisions. Taking a strategic approach to information systems, the authors show how to manage information as a resource and use information for competitive advantage.
This brief, yet complete, paperback provides a basic framework for understanding the relationships among business strategy, information systems, and organizational strategies. You'll learn how IT relates to organizational design and business strategy, how to recognize opportunities in the work environment, and how to apply current technologies in innovative ways.
New Features of the Third Edition
* New coverage of off-shoring
* New coverage of IT portfolio management
* Expanded coverage of management of security
* Expanded coverage of Supply Chain Management (SCM)
* Additional cases
Cases are available with Business Extra Select
Custom CoursePacks of cases and readings for each chapter are available via Wiley's Business Extra Select program. Go to www.wiley.com/college/bxs for more details.
Customer Reviews:
Managing and Using Information Systems.......2007-02-16
Book shipped extremely fast and was just as described. Thanks.
Adequate read for IT courses.......2007-01-20
I'm reading this in an MBA MIS course. I'm also an IT manager, so I have a little more experience and perception behind what I'm reading.
No IT book is real life. They're mostly theory. This one does a decent job of integrating theory with recent case studies. It would suffice as an adequate IT training book for anyone who may be managing IT or may encounter those working in the field.
Book Description
* Concepts are presented in clear, non-technical jargon.
* Presents proven strategies for integrating IT with business strategies to create competitive advantages for organizations.
* Current readings and Web links bring basic issues up to date with examples of how successful managers implement IT.
Customer Reviews:
Buying Books.......2005-08-18
The service is excellent and the product was in good condition and in time.
Sunil
Good Choice.......2002-01-16
I chose to recommend this book to my undergraduate students taking my "Managing Information Technology" course. My colleagues and I have found that most MIS books focus more on the components of information systems or on their strategic use - and they miss the middle (management) ground entirely.
"Managing and Using IS" covers the basics only in brief. It then devotes itself to key, mid-level, management issues most important for understanding the IS organization, its components, and associated issues. This book goes into greater detail than other MIS books.
This is a basic book and quite an asset to students struggling to learn about IS organizations and their management. Unfortunately, it is grossly overpriced. At this writing, I am tempted to simply modify the book's topic outline and allow my students to conduct their own research into these issues. Such an approach would foster some really interesting classroom discussions, build valuable research skills...
If you'd rather spend the money and have the static information handed to you, then this book will not disappoint.
Product Description
Maximizing Your Supply Chain provides a simple yet comprehensive explanation of how to use Microsoft Axapta in manufacturing and distribution firms. Describing usage in a wide variety of environments and illustrated with numerous case studies, it covers how the entire system fits together to coordinate supply chain activities within the company and with business partners. It explains the integration with E-commerce capabilities and with relationship management, service management, and accounting applications. Written for those individuals that are considering or currently using Microsoft Axapta, it enables readers to focus on distribution or manufacturing environments (or both) and on single-site or multi-site operations. For those involved in system selection, Maximizing Your Supply Chain provides a vision of an integrated system and helps evaluate system fit and needed customizations. For those involved in system implementation, it can help accelerate and broaden the learning process, suggest changes to improve system usage, reduce resistance to change, and reduce implementation costs and time.
Customer Reviews:
Excellent Handbook for Dynamics AX.......2007-09-05
This is a must have book for any company or consultant wishing to use Dynamics AX to control their supply chain.
This will not teach you everything about Dynamics AX. It will supplement and expand the theory gain from existing training material. This will help you turn the theory into a practical ERP solution.
Just My Thoughts.......2007-07-08
My thoughts are:
1. The book provides a great introduction to how ERP systems work from a Supply Chain perspective. That said, much of the content is generalized and could apply to any respectable ERP.
2. The style is good - written for non-technical folk. So, this is fine from a general user standpoint but nowhere near the depth required for a serious, experienced developer.
3. The one thing I found seriously lacking was sufficient screenshots. One of the great strenghts of AX is the user-friendliness of the GUI and the ease of navigation. This is well described but pictures would be better.
4. The focus is clearly on supply chain aspects. This is fine - but - this precludes addressing other fundamental modules such as Financials. I feel to get a clear picture the reader really needs to understand the connection between an operational transactions and (say) the General Ledger. To be fair - the focus was stated up front by the author.
5. I must admit, that I did not get a good feel for the underlying business processes in play within AX. However, the descriptions of some of the key principles were good e.g. item dimensions.
6. Overall, the book does what it sets out to do but having played with AX 4.0 I really feel that the book does not do it justice. Having used or evaluated about 20 ERP systems, AX 4.0 provides outstanding value for such a sophisticated and elegantly architectured product.
Anyway - there you go.
Steve McEneany
President
Steelnet Solutions Inc.
Vancouver
Great book.......2007-04-17
This is a great book. It is very well written and meets the objectives of three different groups - prospective users, current users, and consultants - so they can derive great value.
I have done lot of training in Dynamics Ax and often times I find users finding it difficult to come to terms with some of the fundamental concepts. This book does a great job of thoroughly explaining some of the most difficult concepts with right level of content.
Another area that I found could be beneficial was the case studies. They allow a reader to picture the material just read in a real life situation which goes a step further than most books or product help.
Overall a great book and a handy reference.
by Artem Popov, Expert-Siberia magazine.......2006-02-13
The leading world-famed guru in automation of business-processes Scott Hamilton shows us the tendencies and problems of ERP-market. May be he is not so popular as his colleagues - marketing and management experts. But the concept of ERP penetrated in our life not long ago and the professor Scott Hamilton has been investigating ERP10 years more than this term exists. His fundamental knowledge and large experience are priceless. And he is sharing them with the readers openly.
Great insight in the world of Supply Chain.......2005-11-20
The book combines great experience in the business issues with the capability of Axapta to solve these issues.
It shows deep knowledge of how to understand business problems and how to explain how to solve these, based on a advanced business system.
A great contribution to understanding Supply Chain and Axapta.
Book Description
With the collapse of high-profile companies such as Enron and Tyco, worldwide anti-globalization protests, and recent revelations of questionable behavior by financial groups and auditors, corporate behavior has become the highest priority topic for businesspeople, investors, politicians and the public. Yet despite the critical importance of maintaining public and shareholder trust, most corporations make very little formal effort to actively manage the activities that can put their reputation, share price, and customer base at risk. Most corporations officially embrace the concept of Corporate Social Responsibility; but giving money away to local communities or worthy causes will not prevent an ethical disaster.
The problem is not social irresponsibility; the problem is a lack of knowledge about what is taking place in the company or at its subcontractor sites. What companies need to be thinking about is not a theoretical construct around Corporate Social Responsibility, or how they can spin public opinion by charitable actions. They need to be thinking about how they can create a practical knowledge and risk management framework in their company that allows them to avoid costly and reputation-damaging behavior in the first place.
Ultimately, this comes down to knowledge management. Whether violations of human rights, employment law, or environmental standards - or simply accounting shenanigans - invariably the reason that these activities are not anticipated and avoided is simply that executives and board members do not realize what is happening in the organization, and what the likely implications of actions will be. And the larger the organization, the more extensive that lack of knowledge.
The good news is that developing a strategic approach to corporate integrity is neither exceptionally expensive nor particularly difficult. The problem is that companies that are already using sophisticated information technology and knowledge management tools for gathering internal and external information have focused those systems and practices almost exclusively on operational issues and increasing productivity. But these same knowledge management techniques - built around emerging ethical guidelines being developed by international standards groups - can be used by companies to create an effective global policy for building and maintaining corporate integrity. This means applying knowledge management techniques in three important areas:
* First, they need to mobilize key employee knowledge and the vast amount of information available on potentially sensitive issues in a way that allows key decision-makers to "sense and respond" quickly and correctly to developing risks.
* Second, it means creating objective, scenario-based guidelines for ethical behavior, communicating those guidelines using knowledge management techniques among key organizational leaders, and providing a workable system of incentives for managers to surface potentially dangerous issues.
* Third, companies need to adopt emerging guidelines such as AA1000 that provide for ethical procedures and performance indicators that enable companies to audit and monitor their own behavior, and also to provide shareholders and the buying public with an objective report on the company's ethical performance. Much like ISO 9000, Six Sigma and other performance and productivity and practice standards of the 1990s, these new global ethics standards will inevitably become a baseline by which investors and customers judge a company's potential for future growth and stability. High marks on auditable ethical performance set against these guidelines will become an important way for companies to differentiate themselves from their competition in the future.
Developing a workable program for corporate ethics will be one of the most important issues of this decade, and will be "the next big thing" for large organizations. A drive toward standardized reporting of corporate ethics practices was coming anyway; the recent public corporate disasters will only encourage corporate executive teams to scramble to demonstrate to customers and shareholders that their organization takes these issues seriously.
This book, therefore, will be a primer for business people and business students worldwide who will shortly be tasked with devising or participating in those types of corporate integrity initiatives, and will explain how knowledge management is indispensable as a tool for helping corporations to manage their risk and integrity policies. Through a mixture of leading practice case studies and a clear framework, it will show how a corporation can begin to combine leading practices in risk and knowledge management with emerging international guidelines in order to develop and manage a program of corporate integrity.
* The first book to show how knowledge management and corporate integrity intersect
* Shows executives how to develop a strategic approach to corporate integrity in this post-Enron age
* Neef, an expert on knowledge management, explains how a company can re-engineer existing knowledge management systems to build and maintain an effective corporate integrity program
Customer Reviews:
Thorough and useful.......2006-02-09
A holistic approach to managing the risks associated with failures in corporate ethics and consequent damage to corporate reputation. The book sketches the changing risk landscape (in the light of recent scandals, globalization, and the steadily increasing activity of stakeholder interest groups), identifies major sources of risk and offers a detailed program based on three main elements:
* a corporate ethics framework and associated action to make it real;
* an integrated approach to knowledge management designed to ensure that current and accurate information is available to all who need it; and
* an external program of accurate reporting against international standards.
Even those who have already given close attention to these issues will find this book a valuable practical guide.
See also Bazerman: Predictable Surprises for material on reputational risk and how to manage it.
Average customer rating:
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Managing Your Business With Multiplan: Practical Business Solutions Using Microsofts Award Winning PC Spreadsheet/Updated for Version 3
Ruth K. Witkin
Manufacturer: Microsoft Pr
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ASIN: 0914845942 |
Book Description
Never HIGHLIGHT a Book Again! Virtually all testable terms, concepts, persons, places, and events are included.look no further for study resources or reference material. Cram101 Textbook Outlines gives all of the outlines, highlights, notes, and practice-tests for your textbook. Only Cram101 is Textbook Specific. Cram101 is NOT the Textbook.
Book Description
Provides a proven implementation framework for companies of all sizes which demonstrates the strategic and financial aspects of information technology. Explains how information systems can be used for strategic purposes in addition to technological ones such as data processing. Features a significant amount of examples and case studies of successful and unsuccessful information management tactics. Illustrates how companies can effectively use the data that information systems provide.
Customer Reviews:
A very good enterprise information-enable guide.......2000-03-26
If you are like a lot of managers that don't know how to achive the promise of TI's (the right information, at the right time, to the right place), then it is for you. Through some of the most important concepts of the business world like "strategic intent", "core competences" and "competitive forces", the authors show how to link the information with the business strategic and enable the companies to be informed. This book is one of the 90's classical (or should be:) strategic-business literature.
Average customer rating:
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Managing High-Tech Services Using a CRM Strategy
Donald F. Blumberg
Manufacturer: CRC
ProductGroup: Book
Binding: Hardcover
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ASIN: 1574443461 |
Book Description
As high-tech service industries grow more competitive, the need to develop customer focused business strategies becomes imperative. Managing High-Tech Services Using a CRM Strategy explores how to manage and direct any service organization utilizing a high tech strategy supported by the Customer Relationship Management (CRM) infrastructure, enabling you to gain and retain a competitive edge for your company. This book highlights issues and problem-solving applications including: · The correct business model for service and how it differs from a product oriented model · The key factors, elements, and dynamics influencing the success and failure of service organizations · Development, implementation, and rollout of a superior service operation on either a standalone basis or in support of a product or manufacturing business · The integration of service delivery mechanisms and relevant data on a real-time basis · Using CRM databases to measure customer satisfaction and quality · Supporting CRM efforts with state-of-the-art wireless technologies · Estimating the cost of CRM efforts and measuring the results This volume provides a fresh and incisive look at how to successfully manage service businesses. The author shows you how to rethink the basic service business model and the key operational dynamics in order to optimize your service business, both strategically and tactically, generating significantly increased top line revenues and bottom line profitability. A core element of this overall customer strategy is CRM, which gives you the tools, systems, and infrastructure you need to get and stay ahead in today's hyper competitive business environment.
Average customer rating:
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Managing Hospital Quality and Cost: Using Patient Based Information (Health Services Management Series)
Sheila Bullas
Manufacturer: FT Pharmaceuticals
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ASIN: 0582252997 |
Books:
- Managing IT as a Business: A Survival Guide for CEOs
- Mastering Oracle SQL and SQL*Plus
- MCAD/MCSD Training Guide (70-316): Developing and Implementing Windows-Based Applications with Visual C# and Visual Studio.NET
- MCAD/MCSE/MCDBA Self-Paced Training Kit: Microsoft SQL Server 2000 Database Design and Implementation, Exam 70-229, Second Edition
- MCDST 70-271 &70-272 Exam Cram 2 Bundle (Supporting Users and Troubleshooting a Windows Xp Operating System)
- MCPD Self-Paced Training Kit (Exams 70-536, 70-528, 70-547): Microsoft .NET Framework Web Developer Core Requirements
- MCSE Self-Paced Training Kit (Exams 70-290, 70-291, 70-293, 70-294): Microsoft Windows Server 2003 Core Requirements, Second Edition
- MCSE Self-Paced Training Kit (Exams 70-290, 70-291, 70-293, 70-294): Microsoft Windows Server 2003 Core Requirements, Second Edition
- Microsoft .NET Distributed Applications: Integrating XML Web Services and .NET Remoting
- Microsoft Office SharePoint Server 2007 Administrator's Companion
Books Index
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