Seeing Systems

Book Description

Barry Oshry explains why so many of our efforts to create more satisfying and productive human systems end in disappointment, lost opportunities, broken relationships, and failed partnerships. Oshry shows how these breakdowns are the predictable outcomes of an uninspected system life. This book provides us with a new set of lenses with which to view these systemic relationships and patterns, enabling us to recognize and stop destructive patterns of behavior.

Customer Reviews:

Useful frame for understanding our behavior in organizations.......2003-03-28

This book provides an elegant framework for understanding our behavior in human systems. It is accessible and powerful.

Wow! I feel as if I was blind and now I SEE........2003-03-28

I read this book about 6 years a go as a part of my graduate program on organizational learning. My reaction at that time was, "Wow! I feel as if I was blind and Now I See!." It was like I gained a secret lens through which the organizational behaviors were making more sense to me. I felt so enthralled with the book, I called the number on the back of the book to inquire how I could explore, experience and learn the Seeing Systems concepts further. I have not done that before or since. 6 years later, I still feel Barry Oshry's teachings are one of real gems in understanding organizations and their behavior mysteries. I have integrated these concepts into my own ways of thinking and being and use them to generate partnerships for impact. I most highly recommend this book to anyone who works with organizations including executives, organizational developers and change agents.

An exciting way of seing systems.......2003-03-27

A first rate professional book. It deals with complex issues in a clear, intelligent and original way. The book offers a lot of added value to both consultants and managers. I find myself leafing through it many times, never failing to find new insights. The book contains both a thorough theoretical analysis and practical tools and concrete tips for dealing with tough issues that impact organizations, such as power, accountability and the "positional trap" . The book is full of inpiring insights on the possibilities of making organizations more robust through empowering people. After reading the book, we cannot help it but seing systems in a new and refreshing way.

Human Systems are Keys to Partnership and collaboration.......2003-03-27

I first struggled with the concepts because I am a student of organizational systems via Deming and the like. But this is a completely different viewpoint that provides a fantastic complement to the work of Deming, Weisbord and others looking at Open-systems theory.

If you want to see the impact of Human Systems and the dynamics that influence an organizations ability to partner, collaborate, and move beyond the powerful vaccuum of the human behaviors that stall organizational growth, this will provide a whole new way to view the relationships of people, power, and personal leadership within open-systems.

Mr. Cummings is right about the simplicity of the book in his review, it IS cartoon like at places. But let's be reminded how icons have changed the computer world and have worked to connect with people who need to remember things clearly, simply, and practically. People are visual learners and this book takes advantage of that reality. It's not written to be an IQ test - but to be clear and concise in boiling down the intricate and delicate issues, and choices, of human interaction in organizations.

It focuses on helping the reader learn and apply. If that works for you - make it so.

WOW! What insight........2003-03-27

As an organization change and transformation practitioner, I am often confronted with the initial overwhelming complexity of a new client organization. Seeing Systems provided me with a set of tools that make my life easier and interventions more effective.

Simplistic? One might think so. But, you'd be wrong. I believe it to be a distillation of truths of organization theory. It's pure genius. The author understands organizations so well he is able to convey it to others in an understandable context. Oshry brings to life the consequences of being in different positions of power in the organization.

I have taken his model and use it to look at each of my clients. It gives significant insight to understand why the organization works; why it doesn't and what to do.

Read Seeing Systems atleast twice. After the first reading, go to work. What are the behaviors? How effective are the relationships? What are the outcomes? Now read Seeing Systems again. Go back into your organization. Observe the relationships. Apply the model. Predict the outcomes. You'll probably be right. Can't ask much more from a book.

By the way, after reading Seeing Systems, I participated in a one-day workshop Oshry presented to the Dallas-Fort Worth Organization Development Network. I wasn't disappointed. He is, that good.

Cultural Intelligence: People Skills for Global Business
Average customer rating:

Well written book.

Cultural Intelligence

A thorough and very useful guide

Good examples but not best for business purposes.

Outdoes all the rest

Cultural Intelligence: People Skills for Global Business
David C Thomas , and Kerr Inkson
Manufacturer: Berrett-Koehler Publishers
ProductGroup: Book
Binding: Paperback

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Similar Items:

Cultural Intelligence: A Guide to Working with People from Other Cultures

Cultural Intelligence: Individual Interactions Across Cultures (Stanford Business Books)

Kiss, Bow, or Shake Hands: How to Do Business in Sixty Countries

Experiential Activities for Intercultural Learning

Exploring Culture: Exercises, Stories, and Synthetic Cultures

ASIN: 1576752569

Book Description

Much more than simply a list of protocols, Cultural Intelligence helps readers develop a mind-set that can be applied to any number of countries, cultures, and business situations. It is a systematic way to approach the tremendous variety of interactions and challenges that business people must face around the world - much easier and more realistic than documenting every trait of every culture and preparing to cater to each. This book presents a three-stage process for becoming culturally intelligent. These steps involve learning the fundamental principles of cross-cultural interactions, such as what cultures are, how they might vary, and how they affect behavior; practicing mindfulness and paying attention in a reflective and creative way to cues; and developing a repertoire of behavioral skills that can be adapted to different situations. It takes time and effort to develop high cultural intelligence, but this book helps readers with the right attitude begin this rewarding experience.

Customer Reviews:

Well written book........2006-04-24

This is a well-written book, which provides a generalist approach to dealing with cross-cultural issues with many excellent examples. The core idea of the book is based on the Hofstede model. One of the central criticisms of this model has been that nation state and culture are always presumed to be the same. Local culture does not follow political boundaries. The authors seem to be unable to avoid this trap.

Cultural Intelligence gives good insights on how to notice "Cultural Cruise-Control" and change own way of thinking. Providing some practical tools would have added to the value of this book, but this is a good book for international managers and HR personnel involved in multicultural business.

Cultural Intelligence.......2006-03-16

Author presented interesting views and provide readers clear concept of issues in working with people of cultural diversity.

A thorough and very useful guide.......2005-03-07

This is a detailed survival manual for those who are new to working across cultures. Its aim is to help such people to raise their 'cultural intelligence' - their understanding of cultural diffrences and their impact and their skill with tools to recognize and overcome misunderstanding and failures of communication based on differing cultural expectations.
While it is pitched for those who have little or no cross-cultural experience, it contains material which will also be useful to those with substantial experience.
An appendix lists useful sources of specific country information.

Good examples but not best for business purposes........2005-02-14

I learned a lot from this book. It uses examples and case studies to drive home lessons on cultural literacy. If you are looking for a more business oriented book, consider "Doing Business in the New Latin America" by Thomas Becker. I can't make any recommendations regarding other regions.

Outdoes all the rest.......2004-05-11

I have read countless books regarding inter-cultural communications and competence but I have to say that this is eons ahead of all others (including some by the same title). The strongest argument that the authors make here is that there are no patronising sets of rules to follow in different cultures, that one can, using an effective method and basic awareness, communicate across any culture successfully and without the aid of guidebooks and the like. In essence, this is the only book anyone will ever need on this subject...nice work!

H.O.T. Management: Hands-On Transactional

Average customer rating:

H.O.T. Management: Hands-On Transactional
Bruce Tulgan , and Tulgan Bruce
Manufacturer: HRD Press, Inc
ProductGroup: Book
Binding: Paperback

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It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need
Fast Feedback, Second Edition
Managing the Generation Mix, 2nd Edition
Winning the Talent Wars: How to Build a Lean, Flexible, High-Performance Workplace
Managing Generation X: How to Bring Out the Best in Young Talent

ASIN: 0874257956

Book Description

What can managers do every day to get more and better work from people while giving them the flexibility they need?

The answer lies in HOT Management—the breakthrough set of management techniques, skills, best practices and habits of the most effective supervisory managers in today's extremely demanding workplace.

This pocket guide clearly and concisely spells out what you need to do to become a HOT manager. The author's message is simple, yet powerful: Make high performance the only option. Be a hands-on manager. And spend lots of time with employees spelling out expectations and clarifying standards.

If you think it's getting harder and harder to manage people, this pocket guide's for you.

HOT Management contains vital lessons any manager at any level can practice to increase productivity, quality, and morale—and, in turn, improve retention.

Discover how you can rely on HOT management strategies to:

Drive performance through negotiation and coaching
Gain power by positioning yourself as being able to do more for people
Engage direct reports in ongoing coaching dialogues about performance, goals and deadlines
Hold each person accountable, every day

Book Description

The second title in the Power Tips series, Power Tips for Selling a House for More, by best-selling author Robert Irwin, pinpoints tactics and strategies homeowners should use for getting optimum results when selling their homes. From handling multiple offers to persuading agents to work hard for half the commission, Bob Irwin provides a complete trouble-shooting guide to disclosures, with crucial advice on listing house sales on the Internet.

More specific than the author’s previous best-seller, Tips & Traps When Selling Your Home, this new book puts a powerful emphasis on getting the highest price, terms, and costs, with the lowest liability. Power Tips for Selling a House for More is a must-have resource for sellers who want the best deal possible.

Customer Reviews:

Tons of practical information.......2002-08-26

I am planning to sell my house soon and I got about a dozen books on the subject. This one was the best of the bunch (second, believe it or not, was the "Dummies" book!). There is very basic info (curb appeal, etc.) but also some excellent practical advice on timing, how to negotiate the sale, when to bend and when to hold firm. There may be a better book out there on the topic, but I haven't come across it.

Irwin has written numerous books on various aspects of real estate and he has a very good reputation for providing top-notch information and advice.

lots of useful information.......2002-01-28

This was probably the best of the 5 or so books I consulted. Not sure where the reviewer below is coming from; while the basics were covered, there were a number of savvy and sophisticated tips that would not occur to a first-time seller and that I did not see elsewhere. Chapters 6-10, on negotiations, were particularly useful.

bad advice???????.......2001-08-12

another waste of time. dont buy this book unless you are totally new to real estate.I dont return books as a practice but i am returning both books by this authur.I am a professional invester there are good books these are not them.

Negotiation Boot Camp: How to Resolve Conflict, Satisfy Customers, and Make Better Deals

Average customer rating:

Well Written and Helpful
Ethical and well written
Good Value
Negotiation Boot Campers Book
Good information, not just for sales

Negotiation Boot Camp: How to Resolve Conflict, Satisfy Customers, and Make Better Deals
Ed Brodow
Manufacturer: Currency
ProductGroup: Book
Binding: Hardcover

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How to Win Any Negotiation: Without Raising Your Voice, Losing Your Cool, or Coming to Blows
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Little Gold Book of YES! Attitude: How to Find, Build and Keep a YES! Attitude for a Lifetime of SUCCESS (Jeffrey Gitomer's Little Books)

ASIN: 0385518498
Release Date: 2006-12-26

Book Description

We find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed Brodow shows us how to settle conflicts amicably to reach a win-win solution every time.

Using the no-nonsense, results-oriented boot camp approach, Brodow drills readers on the basic skills needed to master the art of negotiation. After completing Brodow’s basic training program, you will have learned how to:

• Conquer your fear of confrontation and overcome the negative behaviors that hold you back
• Identify and develop your personal negotiation style
• Assess the other side’s strengths and weaknesses
• Get the other side to make concessions without giving up any of your goals
• Master the art of listening to understand the other side’s position and strengthen your own
• Avoid getting sidetracked by personal or emotional issues
• Create an atmosphere of trust in which the other party is a collaborator rather than a competitor
• Break through impasses and close the deal

Using a wealth of examples from real-life encounters, Brodow demonstrates how to negotiate for things most readers never knew were negotiable, such as department store purchases, medical costs, loan rates, phone bills, and credit card fees. He reveals how to develop the skills and the confidence each of us need to negotiate successfully, and achieve our goals at work and in our personal lives.

Customer Reviews:

Well Written and Helpful.......2007-06-12

Brodow provides a very useful summary for those needing to negotiate - eg. for a raise, starting salary, buying or selling a house or car, etc. Overall suggestions are made (eg. the most important trait is listening, with the ability to ask good open-ended questions also important; be willing to walk away; have a pre-thought minimum acceptable, target, and high target prior to beginning), followed by specific suggestions for certain situations and involving specific personalities.

I would suggest giving the book a quick read, then keeping it handy to refer to in future negotiations.

Ethical and well written.......2007-02-09

I liked this book a lot. Most negotiating books are either so complicated that you'd have to be an ambassador to understand them or so aggressive in their tactics that you wouldn't want to use them. This book is a perfect balance of ethical methods that will make you a winner. Ed Brodow is a competitor of mine on the negotiating lecture circuit and he has done an excellent job of distilling his all-day boot camp into a highly readable book. From Roger Dawson, Author of "Secrets of Power Negotiation."

Good Value.......2007-02-05

Ed Brodow presents good ideas in a straight forward and understandable way. The book is well worth the price.

Negotiation Boot Campers Book.......2007-01-29

Ed Brodow brings years of experience in sales, acting and consulting to his direct, concise, practical and anecdotal tome of terrific ideas. For those of us who loathe negotiating, he reminds us that we do it daily in our professional and personal lives and that we can adopt actions that work.

After reading his practical, conversational book, I was inspired to make a call to an airline that charged me to change a "free" ticket. The voucher for the exact amount of that charge is in the mail to me. Ed Brodow's ideas and techniques worked for me and they will for you! Buy it now, it's the best investment you'll make.

Good information, not just for sales.......2007-01-28

The book is a stripped course in the essentials of negotiation. All the steps needed to improve your skills and improve your results are simply and clearly stated with quick explanations of each.

Don't get me wrong, because I think this book is very, very helpful. However, it is quick. The examples are quick, so if you have no background in sales, bargaining, negotiation, or mediation, the examples may not sell you on the techniques. However, as other reviews point out and from my other readings, I would say that the steps and suggestions from Brodow and squarely on the mark.

The book is a little misleading. From the examples and subtitle (How to Resolve Conflict, Satisfy Customers, and Make Better Deals), you would think that the book is primarily geared towards salesman. Don't let that distract you from the lessons. The comments listed are helpful in all situations of conflict resolution. The 70/30 rule is universal.

I would recommend this book to anyone wanting to learn more about and fine-tune his or her skills in negotiation.

Average customer rating:

A book written by the devil
On Target Negotiating Advice For Managers
A very helpful book
I don't mean to sound extremist...
Eastern Philosophy, Self Actualization, & Negotiation Skills

Negotiating Skills for Managers
Steven Cohen
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

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Conflict Resolution
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Managing Differences: How to Build Better Relationships at Work and Home
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Communicating Effectively (The Briefcase Books)

ASIN: 0071387579

Book Description

Now translated into nine languages! This reader-friendly, icon-rich series is must reading for all managers at every level.

All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.

Virtually everything in business is negotiated, and the ability to negotiate strong agreements and understandings is among today's most valuable talents. Negotiating Skills for Managers explains how to establish a solid pre-negotiation foundation, subtly guide the negotiation, and consistently set and achieve satisfactory targets. From transferring one's existing strengths to the negotiating table to avoiding common negotiating errors, it reveals battle-proven steps for reaching personal and organizational objectives in every negotiation.

Download Description

Customer Reviews:

A book written by the devil.......2007-01-09

This is the devil's guide to persuation, written by someone who was teaching negotiation for life.
The book is written in a text book format. It transforms the negotiation into a science.
The book is not so easy to go book

On Target Negotiating Advice For Managers.......2004-02-22

Cohen has created a uniquely constructed book, very much designed in layout to be an easy reference book for managers who are in need of tips and practices for negotiation. The layout allows managers to quickly locate key concepts within the book by boxing those particular points and using a coded indicator as to what type of advice is contained therein. The manager is directed to organize their thoughts and steps, prior to an impending large negotiation, such as a Labor Contract or Pricing On Major Components, etc. Mr. Cohen focuses on the techniques associated with "interest based bargaining." Using interest based bargaining techniques, both sides get some and in certain cases, ALL of what they need out of the bargain, and so does the other side.

Mr. Cohen gives some special tips on how to get ready for negotiations and then discusses "Stakeholders, Constituents and Interests." These factions are the ones that establish the power balances within the negotiation.

The book gives succinct and very understandable advise for managers who need to learn a bit about productive bargaining to assist them in doing their jobs. The book is recommended for all who negotiate, either experienced or novice, as the book serves to reinforce and remind even senior negotiators of tools and techniques and how they can be used.

A very helpful book.......2003-04-23

Negotiating Skills for Managers is a practical book that doesn't talk down to the reader or bore her with dense language.
... The organization of the book makes it easy to go back and forth to examine how concepts it presents relate to each other.
... The book's examples from real life give someone with real-world negotiating experience hooks' for relating their own war stories to a clearly-described philosophy and set of techniques.
... Unlike other negotiation books, this one has an index that makes it easy to review concepts after one's initial reading.
... Until I read the book, I had never understood the concept of BATNA; now this fundamental part of negotiation is much clearer to me.
... Perhaps the most valuable element Negotiating Skills for Managers presents is the Interest Map a preparation tool that has already saved me considerable time in complex negotiations.

While the book contains a lot of deep philosophical ideas, it is useful for someone whose negotiating experience is limited or whose confidence needs boosting. I recommend it highly.

I don't mean to sound extremist..........2003-02-24

I'm sure if you take a look at the other reviewers, you'll wonder why I am such the dissenter of opinion, however, my opinion is unwaivering on this read. I am currently an MBA student and therefore read more than my share (I think I'm getting crosseyed from all of the reading!)

Anyway, my point is that there are numerous texts on negotiation skills, creating and relaying value, cross-cultural issues in negotiations and any number of personal and environmental factors involved in any given negotiation.

However, I believe the author does a very poor job in this book in providing [cost of book] worth of substance. Points that are made early on in the book are drudgingly rehashed over and over again, as if the author is trying to fill pages like I admittedly used to do with 7th grade class reports. Except that I used to paraphrase the Encyclopedia...which had some interesting points. This author has a knack for the obvious and fails to point out any valuable case studies. Most of the "grey-window box" cases presented, sparse as they may be, relate parochial stories of how a husband and wife "negotiated" the picking up of clothing on the floor by understanding the underlying wife's concern...not to trip on the pile of clothes. Again, a fairly weak example to use in business dealings. I mean, c'mon, the name of the book is "Negotiating Skills for Managers" I can understand an occasional side-bar on ways to apply these (skills?) to other aspects of your life, but the ratio of little stories to actual examples of business dealings or cross-cultural negotiations is about 100:0. The author NEVER cites a substanial business negotiating example.

One grey-box cites this scenario;

"More recently, my wife and I had dinner (without reservations) at a Japanese restaurant in our town. We patiently waited for a table. Once seated, the food came very slowly; obviously the kitchen was overburdened. Our waitress did not wait for us to ask; she brought us an extra carafe of hot sake on the house." (Page 160)

It's a nice story about a restaurant aware of their poor service and attempt to make up for it with some free sake. Good for that restaurant...that IS smart service. BUT, where was the negotiating? negotiated in this scenario?

Another grey-box:

"One of the tricks negotiators sometimes try to use is the good cop/bad routine in which one of your counterparts purposefully plays the tough guy while his teammate utilizes charm on you..." It continues, "Be careful not to accuse the other team of bad manners. Instead, say something like, 'I feel as if I am being good cop/bad copped in this negotiation and it is not bringing me any closer to agreement"

What kind of negotiations are we referring to here? Used car sales? You MUST be joking. In all of my professional business dealings either domestic or abroad, I have never run into such juvenile tactics, except for one teenager selling used Ford cars. (if you stretch to call this a professional business dealing)

To be fair, there are some real points in this book, albeit mostly common sense. (for example, keeping emotions in check when negotiating and approaching it from a win/win situation, not a war or competition to see who can come out ahead.) However, these points could be covered in a five-page document, double-spaced, minus the little grey-boxes, and turned in to the 7th-grade teacher, who would probably give it a 'B.'

Please! If you REALLY still want to read this book, save your money and send me an email. I'll be happy to send you my copy for free!

Eastern Philosophy, Self Actualization, & Negotiation Skills.......2002-05-10

Negotiating Skills for Managers is a down-to-earth book, written in an engaging and clear way, which brings the complex issues associated with negotiation down to a handful of commonsensical ideas. I highly recommend Negotiating Skills for Managers by Steven P. Cohen for people in all professions, and on all rungs of the corporate ladder, who seek to improve their interactions with others, thus enhancing their effectiveness and efficiency at work, and even at home!

From explaining the difference between positional and interest-based negotiations, to highlighting the benefits and detriments of human emotions in the negotiation process, to advising how to recognize and disarm "bullies" and other unreasonable colleagues, Negotiating Skills for Managers is a thorough book packed with information that is easy to comprehend and entertaining to read.

The book is chock full of antic dotes and experiences gleaned from the author's professional and personal life. This is the best part! Cohen shares situations as explained by his clients and students that helped me understand how and when to apply the clearly detailed tactics he outlines.

Courteous mannerisms, like: "don't hog the credit," "let others present their ideas first," and "best not to eat an onion sandwich before entering the negotiation room" lead into explanations of important negotiation tactics. Among the most significant insights offered in the book is that negotiating parties are not competitors but people who seek to reach an agreed upon solution to their shared problem that will be followed through to completion.

This theme of respecting others for their interests, opinions and professional and/or cultural difference runs throughout Negotiating Skills for Managers, helping readers stay focused on the importance of understanding others' needs and values before engraving their own into stone. "Listen to yourself and to others, searching all the time for seeds that can germinate into ideas that work," Cohen advises. Later in the book, he drives this point home in a more familiar way. "God gave us two ears and one mouth. Use them proportionately."

Within the first pages of Negotiating Skills for Managers I was challenged to seek self-awareness through thoughtful introspection before and during the negotiation process. I got the sense that Eastern philosophy has influenced Cohen's approach to business ethics and thus negotiation, as he urges readers to understand the emotions that drive their desires and think of their own interests in terms of the greater whole.

"Negotiation is not rocket science," Cohen concludes. Husbands and wives, parents and children, and CEOs and secretaries all negotiate with each other everyday, according to Cohen. The key is to remember tactics learned by reading this book in my daily life.

Radical Collaboration: Five Essential Skills to Overcome Defensiveness and Build Successful Relationships
Average customer rating:

Radical Collaboration: 5 Skills to Overcome Defensiveness and ...

Great concept but lenghty and overly simple book

HELPFUL

The Secret Behind Collaboration

an essential lifeskill

Radical Collaboration: Five Essential Skills to Overcome Defensiveness and Build Successful Relationships
James W. Tamm , and Ronald J. Luyet
Manufacturer: Collins
ProductGroup: Book
Binding: Paperback

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How to Make Collaboration Work: Powerful Ways to Build Consensus, Solve Problems, and Make Decisions

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Change Your Questions, Change Your Life: 7 Powerful Tools for Life and Work

Leading Through Collaboration: Guiding Groups to Productive Solutions

ASIN: 0060742518
Release Date: 2005-12-13

Book Description

What is Your Collaborative Intention?

James W. Tamm and Ronald J. Luyet provide tools that will increase your ability to collaborate. You will learn to be more aware of others and how to problem-solve and negotiate. Collaborative skills have never been more important, and these skills are absolutely necessary for today's workplace.

Radical Collaboration is a how-to-manual for anyone who wants to create trusting, collaborative environments, and transform groups into motivated and empowered teams.

It is an eye-opener for leaders, managers, HR professionals, agents, trainers, and consultants who are seeking constructive ways of getting the results they want.

Customer Reviews:

Radical Collaboration: 5 Skills to Overcome Defensiveness and ..........2007-08-16

It's a good book.
I recommend it to anyone who needs to build better relationships with their co-worker, managers, and or spouse.

Great concept but lenghty and overly simple book.......2007-01-05

The theory behind the book is great and certainly works, however the book in itself is highly disappointing due to great lenghts to go over basic concepts with fake cute-ish examples and practical exercises that do not really provide a plus.

It really seems to dumb down every detail to fill the standard 250 pages but would be much better in 20 good pages.

Concept and theory explained in the book: 4.5/5
Reading experience : 1/5

HELPFUL.......2006-06-06

Discovering the nature of defensiveness and "button pushing" was invaluable for me personally and for being able to now see it in others. I just loved Chapt. 2: "Hey, Buzz Off ... I Am Not Defensive!"

Quoting:

"Defensiveness is a poison pill to good relationships. In conflict, defensiveness is like blood in the water to a shark. A little here, a little there, and in no time the situation has degenerated into a feeding frenzy."

"Defensiveness is always based on fear."

"Defensiveness does not defend us from others. It arises to protect from experiencing our own uncomfortable feelings. The prescription for dealing with your own defensiveness is to let yourself experience those feelings. Do not avoid them."

"Defensiveness provides only temporary relief. It's like covering dog poop with whipped cream. It may look good and smell better for a short time, but it doesn't deal with the underlying issue or clean up the mess."

"If you think of your childhood as an eighteen-year-long hypnotic induction, you'll get a better idea of how behaviors that were helpful to us as children may have taken on a life of their own and my not be helpful to us as adults."

"Defensiveness distorts our reality, causing us to spend more energy on self-preservation that on problem solving."

This was great, too:

"The difference between a small annoyance and a button is like the difference between Teflon and Velcro. It is slips off you like Teflon, it is not a button getting pushed. If, however, the incident sticks in your throat, heart or gut like Velcro, then you've probably got some unresolved fears or pain that is a button waiting to be triggered."

The authors say that when buttons get pushed, people typically get dumber, rather than smarter. "By our informal calculations, there is about a twenty-point drop in IQ."

Because of this book, now when I feel my anger rising from what someone else is saying, I tell myself, "Hey, is this defensiveness? If so, am I going to let myself get dumber or try instead to see why the button pushing is making me react poorly?"

The Secret Behind Collaboration.......2005-05-19

"As a management consultant the most important thing is to be deeply grounded in the concepts I use in the client environment. To understand the background, the deep meaning of a concept, the theory, the research, and framework connections to other theories is critical.

In Radical Collaboration I find theory, research, exercises, relevant experience from the authors, and connections to other theories integrated as a whole. The authors reflect their philosophy in each chapter by being open and sharing their own experiences, examples and struggles. They successfully create an atmosphere of curiosity where the reader is invited to explore and to make choices and find their own path to self awareness. Radical Collaboration gives me a pedagogical structure for my own understanding and better tools/exercises with clients.

This book will be an eye opener for many people around the world who want to increase their effectiveness in professional relations as well as their effectiveness in all relations. People who are not content with mediocre communication and relations will find great pleasure in the book. Radical Collaboration will be a great experience for newcomers as well as for experienced consultants."

an essential lifeskill.......2005-04-06

As a mediator and conflict resolution coach, I regularly come face to face with people's fear of conflict. This book reduces the feeling of risk by keeping the focus on the positive problem solving required to get what you need while respecting the dignity of family, friends, customers or colleagues.

It captures everything my clients pay me for at a fraction of the price. However hard you try to ignore it, everyone has some issue with someone in their life, this book will immediately help you understand, take baby steps and move toward the solution that will make for a happier relationship.

Negotiating Standards in the Primary Classroom: The Teacher's Dilemma (Early Childhood Education Series (Teachers College Pr))

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Negotiating Standards in the Primary Classroom: The Teacher's Dilemma (Early Childhood Education Series (Teachers College Pr))
Carol Anne Wien
Manufacturer: Teachers College Press
ProductGroup: Book
Binding: Paperback

General | Education | Nonfiction | Subjects | Books

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Similar Items:

Understanding Assessment And Evaluation In Early Childhood Education
Alternative Approaches to Assessing Young Children
Reinventing Childhood: Raising and Educating Children in a Changing World
Designs for Living and Learning: Transforming Early Childhood Environments
Experience And Education

ASIN: 0807745103

Negotiating Critical Literacies with Young Children (Language, Culture, and Teaching Series) (Volume in the Language, Culture, and Teaching Series)

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critical literacy in a unique setting

Negotiating Critical Literacies with Young Children (Language, Culture, and Teaching Series) (Volume in the Language, Culture, and Teaching Series)
Vivian Maria Vasquez
Manufacturer: Lawrence Erlbaum
ProductGroup: Book
Binding: Paperback

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Similar Items:

Getting Beyond I Like the Book: Creating Space for Critical Literacy in K-6 Classrooms (Kids Insight Series)
Critical Literacy/critical Teaching: Tools for Preparing Responsive Teachers (Language and Literacy Series (Teachers College Pr))
Making Nonfiction and Other Informational Texts Come Alive: A Practical Approach to Reading, Writing, and Using Nonfiction and Other Informational Texts Across the Curriculum
Critical Literacy and Writer's Workshop: Bringing Purpose and Passion to Student Writing
Critical Literacy: Enhancing Students' Comprehension of Text

ASIN: 0805840532

Book Description

Vivian Vasquez draws on her own classroom experience to demonstrate how issues raised from everyday conversations with pre-kindergarten children can be used to create an integrated critical literacy curriculum over the course of one school year. The strategies she presents are solidly grounded in relevant theory and research. In this innovative and engaging text, Vasquez:

*describes how she and her students negotiated a critical literacy curriculum;
*shows how they dealt with particular social and cultural issues and themes; and
*shares the insights she gained as she attempted to understand what it means to frame one's teaching from a critical literacy perspective.

Negotiating Critical Literacies With Young Children is specifically useful for early elementary (K-3) teachers as a demonstration of classroom applications of critical literacy that they can try in their own classrooms. It is equally relevant to all concerned with issues of social justice and equity in school settings and the political nature of education, and to educators at all levels who are interested in finding ways to make their curriculum critical. For preservice teachers, this book offers a model for envisioning their future practice and for recognizing the important relationship between theory and practice. Teacher educators and consultants will find this book valuable as an example of how to put a critical edge on teaching. It is intended for use as a text in reading, language arts, literacy, social justice, critical literacy, and early childhood education courses.

Customer Reviews:

critical literacy in a unique setting.......2004-04-27

"This book presents a 'hot topic'--critical literacy--in a unique setting: a junior kindergarten....Most people, teachers in particular, think primary age kids, let alone preschoolers, are too young for this. Vivian shows not only that it can be done, but that done well (and her practice was certainly gorgeous), it promotes a depth of learning that teachers, parents, and even the kids themselves recognize....The case she makes for critical literacy being not only powerful but pleasurable and hopeful is important and often missing from other books on the subject....What an extraordinary achievement and what an extraordinary contribution to the fields of early childhood education, early literacy, and language education!"
-- Carole Edelsky
Arizona State University

Teacher Identity Discourses: Negotiating Personal And Professional Spaces (Ncte-Lea Research Series in Literacy and Composition)

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Teacher Identity Discourses: Negotiating Personal And Professional Spaces (Ncte-Lea Research Series in Literacy and Composition)
Janet Alsup
Manufacturer: Lawrence Erlbaum Associates
ProductGroup: Book
Binding: Hardcover

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Practice Makes Practice: A Critical Study of Learning to Teach (Suny Series, Teacher Empowerment and School Reform)
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ASIN: 0805856323

Product Description

In this book, Janet Alsup reports and theorizes a multi-layered study of teacher identity development. The study, which followed six pre-service English education students, was designed to investigate her hypothesis that forming (or failing to form) a professional identity is central in the process of becoming an effective teacher. This work addresses the intersection of various types of discourse within the process of professional identity development, emphasizes that the intersection of the personal and professional in teacher identity formation is more complex than is acknowledged in typical methods classes, and accents the need for teacher educators to take steps to facilitate such integration. Specific suggestions for methods courses are presented that teacher educators can use as is or adapt to their own contexts. Teacher Identity Discourses: Negotiating Personal and Professional Spaces speaks eloquently to faculty, researchers, and graduate students across the field of teacher education.

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