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Business Driven Technology with MISource 2007 and Student CD
Stephen Haag , Paige Baltzan , and Amy Phillips Manufacturer: McGraw-Hill/Irwin ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0073323063 |
Book Description
BDT takes a business-first approach, starting each chapter by explaining the value of a business initiative and then detailing the technology that enables the initiative. This revolutionary approach instantly demonstrates the ‘why’ to business students without boring them with the ‘how’. The adaptive chapter/plug-in organization allows the instructor to adjust content according to their business or technical preferences.
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Winning Market Leadership : Strategic Market Planning for Technology-Driven Businesses
Adrian Ryans , Roger More , Donald Barclay , and Terry Deutscher Manufacturer: Wiley ProductGroup: Book Binding: Hardcover Similar Items: ASIN: 0471644307 |
Book Description
Strategic market planning in technology-intensive businesses is more complex and is less manageable than in most other organizations. The technology-driven business environment is intensely competitive, complex, and dynamic, and planning needs to be done quickly and often.Winning Market Leadership offers a refreshing new approach to strategic market planning in these very demanding technology-intensive markets. It provides a systematic and highly integrated process for evaluating market opportunities and for developing strategies to lead in chosen markets. Its proven, highly practical approach to strategic market planning has allowed leading companies worldwide to: plan faster, focus on cash-flow and profitability, create "living plans" that reflect changing market conditions and competitive dynamics, involve cross-functional teams effectively, and drive to "yes/no" decisions. The book resulted from project-based executive programs developed by the authors for corporate clients such as IBM, Nortel Networks, National Semiconductor, and General Electric. This strategic market planning process has been refined and tested with over a thousand managers and executives in North America, Europe, and Asia. Winning Market Leadership:
Winning Market Leadership is relevant to all executives and managers who play a significant role in developing cross-functional strategic market plans for their business: general managers; marketing managers; strategic planners; managers in business development, engineering, and R&D; and project team leaders.
Customer Reviews:
Winning Market Leadership.......2000-10-05
A refreshing new book on strategic market planning.......2000-02-26
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Business Driven Technology
Stephen Haag , Paige Baltzan , and Amy Phillips Manufacturer: McGraw-Hill/Irwin ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0072983019 |
Book Description
BDT takes a business-first approach, improving students' perception of the value of IS within the business discipline. This perspective allows instructors to more easily demonstrate how technology and systems support business performance and growth. The adaptive chapter/plug-in organization enables the instructor to adjust content according to their business or technical preferences.Customer Reviews:
Great Textbook.......2006-09-13
A Creative Approach But Some "Tweaking" Needed.......2006-03-01
A Superb Study.......2005-03-07
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The New Direct Marketing: How to Implement A Profit-Driven Database Marketing Strategy
David Shepard Associates Manufacturer: McGraw-Hill ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0070580561 |
Book Description
Deploy marketing dollars more efficiently In today's take-no-prisoners direct marketing battleground, the only way to win is to recognize and exploit all of DMÆs interconnecting components. Using cutting-edge research and examples drawn from today's business pages, The New Direct Marketing, Third Edition, by the award-winning David Shepard Associates, shows you how to sell to increasingly wary and jaded consumers. This exhaustively updated edition introduces you to recent technological changes, from data mining, data warehouses, and CHAID modelling, to profitable use of the Internet. You'll develop customized, customer- focused marketing programs and strategies as you learn how to: *Offset through-the-roof marketing costs with predictive andsegmentation modeling *Profit from a constant stream of demographic, psychographic, and lifestyle data from ongoing customer dialogues *Target promos and bonus offers based on previous purchases,buying patterns, and stated preferences *Much, much moreDownload Description
The New Direct Marketing, Third Edition, shows you how to combine database technology with innovative direct marketing methods to first identify, and then profit from your customers' all-important needs, desires, likes, and dislikes.Customer Reviews:
Buy this Book!.......2006-02-03
Worth every dollar.......2003-04-17
I could not possibly remember all of this every time a client asks, but in one volume I have pretty much everything I need to know at my fingertips.
Whether you are a student, setting out on a career in direct marketing or a seasoned campaigner this book is an absolute must to get you up an running. It does not cover everything, and I suspect that some of the information on technologies and trends in the IT industry will soon be outdated, but you can always get that elsewhere!
The definitive book on direct marketing.......2002-05-04
Relevant Topics include: Setting up a marketing database & using statistics to predict response &segment customers!
A Reference Book with STep-By-Step How-To.......2000-12-09
An Absolute book for any Marketer's Arsenal.......2000-06-28
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Step-by-Step QFD: Customer-Driven Product Design, Second Edition
John Terninko Manufacturer: CRC ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 1574441108 |
Book Description
Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new products and services. By focusing on customer needs and incorporating them into every phase of the manufacturing process, it eliminates waste and improves customer satisfaction. And that means increased sales, greater profits, and a bigger share of the market. Step-by-Step QFD is a practical, hands-on guide to implementing QFD at any organization. Written by an expert in the field, it shoes how the intensive study of consumer needs can be used to help you dramatically outperform the competition. In fact, the strategies outlined in this book have already met with great success at a number of corporations both within and outside of the United States. This workbook includes a case study of QFD in action, 34 helpful workshops, and an analysis of the synergy between QFD, TRIZ, and Taguchi. So whether you're a QFD trainer, project manager, design engineer, or manufacturer, Step-by-Step QFD will show you how to let one voice drive your entire design process - the customer's!
Customer Reviews:
Badly written.......2001-06-05
Good examples...not well written.......2001-05-19
Well written book about a valuable technique.......2001-03-29
The book opened a whole new world to me. The opening chapter, "The Role of the Customer in Design", starts with an example of using QFD in a project and gives compelling reasons for using this technique. Subsequent chapters walk you through the mechanics of a generic design process. This prepares you for the detailed treatment of QFD that follows.
Based on my initial research QFD looks simple and straightforward. However, this book reveals a rich process and set of procedures that show its real power (and complexity for large undertakings). For example, I discovered that the "house of quality" structure can have multiple matrices, each of which is linked. This gives both forward and backwards traceability, but requires painstaking attention to detail. This is where this book proves its value - it breaks this complexity down into manageable pieces and provides you with a thorough understanding of the process.
The section that I found most meaningful and valuable addresses customer segments. I am an IT consultant who specializes in service delivery, so my natural focus is on strengthening alignment between IT and the business processes that IT supports. Among the things I learned from this section are: how to effectively identify customer segments and classify them, what measurements are meaningful (especially important for satisfaction measurement), and ranking and prioritizing. One of the most powerful prioritization techniques that I discovered in this book is the analytic hierarchy process (AHP). This technique is an excellent way to objectively quantify priorities and requirements. The steps are relatively simple: 1.Choose the requirements to be prioritized. 2.Set the requirements into the rows and columns of the n x n AHP matrix. 3.Perform a pair wise comparison of the requirements in the matrix according to a set criteria. 4.Sum the columns. 5.Normalize the sum of rows. 6.Calculate the row averages.
However, for a large number of requirements this can quickly get complicated in a hurry. The simple math for small numbers of requirements gets replaced by sophisticated (to me) matrix techniques that are outside of my skill set when the number of requirements to be prioritized grows. Also, AHP is useful for managing requirements revealed via surveys. Most of my requirements come directly from contact with end users. I have found that a facilitated meeting using paired comparison techniques to be as valuable aas AHP. This is not covered in the book, which I found to be a minor shortcoming. If you want details about paired comparisons I will be happy to share them via email.
The rest of the book addresses QFD within the context of quality planning and management, and measuring the effectiveness of quality. Interwoven into these are valuable tools and techniques, such as affinity diagrams, TRIZ and various analysis techniques. While the remainder of the book began focusing on manufacturing, which is outside of my professional specialty, I found the material interesting because some of my clients are manufacturers and it gave insights into business processes that will surely prove valuable in the future. Almost everything in this book was new to me. The author did a magnificent job of explaining how to effectively capture, prioritize and management requirements in ways that I never expected. Moreover, the methods embodied in QFD are both powerful in that you can actually capture the voice of the customer, and practical in that you can trace a final design (product or process) back to customer requirements. I also learned about some powerful techniques, such as AHP, that I would have never discovered had I not read this book. If you are involved in requirements management, product or process design or quality then this book will be a valuable addition to your professional reading.
Overall Excellent Introduction to QFD, Good First QFD Book.......1999-10-17
Our Branch Office Will Get One Too.......1998-01-28
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Towards the Semantic Web: Ontology-Driven Knowledge Management
Frank van Harmelen Manufacturer: Wiley ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0470848677 |
Book Description
With the current changes driven by the expansion of the World Wide Web, this book uses a different approach from other books on the market: it applies ontologies to electronically available information to improve the quality of knowledge management in large and distributed organizations. Ontologies are formal theories supporting knowledge sharing and reuse. They can be used to explicitly represent semantics of semi-structured information. These enable sophisticated automatic support for acquiring, maintaining and accessing information. Methodology and tools are developed for intelligent access to large volumes of semi-structured and textual information sources in intra- and extra-, and internet-based environments to employ the full power of ontologies in supporting knowledge management from the information client perspective and the information provider.The Semantic Web is a very important initiative affecting the future of the WWW that is currently generating huge interest. The book covers several highly significant contributions to the semantic web research effort, including a new language for defining ontologies, several novel software tools and a coherent methodology for the application of the tools for business advantage. It also provides 3 case studies which give examples of the real benefits to be derived from the adoption of semantic-web based ontologies in "real world" situations. As such, the book is an excellent mixture of theory, tools and applications in an important area of WWW research.
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"Generating huge interest and backed by the global WorldWideWeb consortium the semantic web is the key initiative driving the future of the World Wide Web. Towards the Semantic Web focuses on the application of Semantic Web technology and ontologies in particular to electronically available information to improve the quality of knowledge management in large and distributed organizations. Ontologies are formal structures supporting knowledge sharing and reuse. They can be used to represent explicitly the semantics of structured and semi-structured information which enable sophisticated automatic support for acquiring, maintaining and accessing information. Covering the key technologies for the next generation of the WWW, this book is an excellent mixture of theory, tools and applications in an important area of WWW research. Aims to support more efficient and effective knowledge management and focuses on weakly-structured online information sources. Covers highly significant contributions to the semantic web research effort, including a new language for defining ontologies, several novel software tools and a coherent methodology for the application of the tools for business advantage. Provides guidelines for introducing knowledge management concepts and tools into businesses. Introduces an intelligent search tool that supports users in accessing information and a tool environment for maintenance, conversion and acquisition of information sources. Also describes information visualisation and knowledge sharing tools. Describes a state-of-the-art system for storage and retrieval of metadata expressed in RDF and RDF Schema. Also discusses a system for automatic metadata extraction. Examines three significant case studies providing examples of the real benefits to be derived from the adoption of semantic-web based ontologies in ""real world"" situations.Customer Reviews:
speculative but exciting.......2006-02-04
A Presentation of Tools.......2004-11-12
Just a compilation of papers.......2004-09-11
Semantic futures.......2003-07-28
The book is not primarily an introductory text and is for people who already have at least an understanding of existing WWW technology and probably of XML and RDF. As such, I believe that its main appeal will be to graduate students; researchers, developers and technologists in industry; and the academic community. For this readership, this is an excellent text describing some ground-breaking research in the field, and giving pointers to the future research agenda.
a goog book.......2003-06-23
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Real-Life MDA: Solving Business Problems with Model Driven Architecture (The OMG Press)
Michael Guttman , and John Parodi Manufacturer: Morgan Kaufmann ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0123705924 |
Book Description
Model Driven Architecture (MDA) is a new approach to software development that helps companies manage large, complex software projects and save development costs while allowing new technologies that come along to be readily incorporated. Although it is based on many long-standing industry precepts and best practices, such as UML, it is enough of a departure from traditional IT approaches to require some "proof of the pudding." Real-Life MDA is composed of six case studies of real companies using MDA that will furnish that proof. The authors' approach MDA projects by describing all aspects of the project from the viewpoint of the end-usersfrom the reason for choosing an MDA approach to the results and benefits. The case studies are preceded by an introductory chapter and are followed by a wrap-up chapter summarizing lessons learned.Customer Reviews:
Clearly illustrates the broad application of MDA.......2007-05-18
Excellent MDA Overview then straight to real MDA Projects.......2007-05-17
Must read for real-life MDA prospects.......2007-04-21
Good examples well presented but not compelling for MDA in general.......2007-04-05
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Delivering Utility Computing: Business-driven IT Optimization
Guy Bunker , and Darren Thomson Manufacturer: Wiley ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0470015764 |
Book Description
Learn how to design and deploy utility computing systems to save costs and improve the value that IT delivers.The economic downturn that occurred after the .com boom and bust has put the cost of IT in the spotlight. By following the principles of utility computing, also known as on-demand computing, real-time infrastructure, or adaptive enterprise, businesses can improve the IT services they offer, whilst reducing costs and improving agility. Delivering Utility Computing proposes and documents a methodology for delivering utility computing, and provides detailed advice on its principles and benefits. The authors describe a complete and step-by-step process for adapting to a utility computing system, based on proven methodology.
Delivering Utility Computing:
This invaluable text provides CIOs, CFOs, system administrators, IT policy makers and professionals looking to develop utility computing practices in their organizations, as well as researchers in computer science, statisticians, engineers, and graduate students, with an in-depth understanding of the concepts and practicalities of utility computing.
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Learn how to design and deploy utility computing systems to save costs and improve the value that IT delivers. The economic downturn that occurred after the .com boom and bust has put the cost of IT in the spotlight. By following the principles of utility computing, also known as on-demand computing, real-time infrastructure, or adaptive enterprise, businesses can improve the IT services they offer, whilst reducing costs and improving agility.Delivering Utility Computing proposes and documents a methodology for delivering utility computing, and provides detailed advice on its principles and benefits.The authors describe a complete and step-by-step process for adapting to a utility computing system, based on proven methodology. Delivering Utility Computing: Provides a comprehensive description of the utility model, offering guidance on design, deployment and maintenance issues, and a strong section on service level agreements (SLAs). Explains in detail how to improve efficiencies and achieve cost reduction in the IT department. Adopts a thorough approach, taking into account current baselines, phasing, task involved, success factors and best practice principles. Presents a method rooted in theory, yet broad-based and practical, illustrated throughout with examples and real-world case studies. This invaluable text provides CIOs, CFOs, system administrators, IT policy makers and professionals looking to develop utility computing practices in their organizations, as well as researchers in computer science, statisticians, engineers, and graduate students, with an in-depth understanding of the concepts and practicalities of utility computing.
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Customer-Driven Project Management : Building Quality into Project Processes
Bruce T. Barkley , and James H. Saylor Manufacturer: McGraw-Hill Professional ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0071369821 |
Book Description
Reorganize any project for improved efficiency and quality
Designed around numerous case studies, Customer-Driven Project Management, Second Edition drives home the importance of front-end customer involvement for project managers and engineers alike. Authors Bruce T. Barkley and James Saylor have added six new chapters to this edition, focusing on Internet support systems, selling the project, and a model for e-business projects. This integrated approach to Custom-Driven Project Management (CDPM) explains the new enterprise project life cycle and gives you a wide range of effective tools for developing customer-driven teams. You learn how to:
* Use people involvement tools and techniques
* Recognize senior management’s role in project review
* Be aware of the full range of personal and professional issues
* Apply definition, selection, and analysis tools and techniques
*Work with project management and system development tools and techniques
* More
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Business Driven Technology 1st Economy Edition
Stephen Haag , Paige Baltzan , and Amy Phillips Manufacturer: Tata Mcgraw Hill ProductGroup: Book Binding: Hardcover Similar Items: ASIN: 0070607974 |
Product Description
Book Description PAPERBACK INTERNATIONAL EDITION Textbook. Printing and illustrations are in black and white. Contents are the same as the hardcover.Books:
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