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When new-car developers at Ford Motor Company wanted to learn why the original Taurus design team was so successful, no one could tell them. No one remembered or had recorded what made that effort so special; the knowledge gained in the Taurus project was lost forever. Indeed, the most valuable asset in any company is probably also its most elusive and difficult to manage: knowledge. Authors Thomas H. Davenport and Laurence Prusak assert that learning how to identify, manage, and foster knowledge is vital for companies who hope to compete in today's fast-moving global economy.
Working Knowledge examines how knowledge can be nurtured in organizations. Building trust throughout a company is the key to creating a knowledge-oriented corporate culture, a positive environment in which employees are encouraged to make decisions that are efficient, productive, and innovative. The book includes numerous examples of successful knowledge projects at companies such as British Petroleum, 3M, Mobil Oil, and Hewlett-Packard. Concise and clearly written, Working Knowledge is an excellent resource for managers who want to better harness the experience and wisdom within their organizations.
Book Description
The definitive overview of knowledge management, now available in paperback
This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward.
Drawing from their work with more than 30 knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.
Download Description
This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.
Customer Reviews:
Learning knowledge that works.......2007-09-20
This book was used in my introductory class of a Knowledge Management course and helped me understand the course very well. The book is easy to read even for a knowledge management subject matter book. You can even read this book in any order and still get the author's point of view explicitly.
Excellent book and user guide.......2007-05-14
An organization can benefit immensely from its knowledge capital asset through the implementation of various KM projects, this book explains how and provides a guide. As an enabler, KM practices can be used to achieve various organizational objectives leveraging on the simple and easy to grasp concepts in this book. I love the examples of organizations cited and how they overcame their KM project challenges and where some others failed.
For anyone interested in Knowledge Management, this book is an excellent buy. Working Knowledge does not only introduce one to the concepts of KM, but also gives indept examples of organizations that have made KM a culture and how they strategically take advantage of this process to achieve specific benefits. It guides the reader on how to implement KM, technologies, failure signs to watch out for and much more. In my opinion, it is a worthy guide towards implementation.
I am glad I bought this book and I recommend it to anyone interested in KM.
Another great book about KM.......2007-02-12
Nice work about KM, they are focus on what KM is. Nice KM reading.
Good Primer, Short on Technology and Case Studies.......2005-12-07
Thomas Davenport is a well know expert on the subject of Knowledge Management. His book, Working Knowledge, is a quick read excellent for passing time on an airplane or subway. Yet, it is a bit light on specific implementations of KM. In particular, it would have been nice to illustrate a case study or two. Given that his employer is Accenture, I would have expected a little more on the lifecycle of a KM implementation in a large corporation, even if it was at a high level.
Unfortunately, the text is also fails to describe the rapidly evolving KM technology landscape. In the boom years of the late 1990's, significant activity in the development of corporate portals, eLearning, and adaptive technologies occurred. Davenport fails to recognize any of these factors in his discussion of KM.
A Classic on KM.......2005-05-31
This is an outstanding book written by two well-respected practitioners. Davenport is the Director of the Accenture Institute for Strategic Change; Prusak is the Executive Director of the IBM Institute for Knowledge Management.
This book is full of real-world examples and practical ideas. There are valuable chapters on knowledge creation, knowledge codification, and knowledge transfer. There is also a very good chapter on the pragmatics of KM.
Michael Beitler
Author of "Strategic Organizational Learning"
Book Description
Over the last several decades, employers have increasingly replaced permanent employees with temporary workers and independent contractors to cut labor costs and enhance flexibility. Although commentators have focused largely on low-wage temporary work, the use of skilled contractors has also grown exponentially, especially in high-technology areas. Yet almost nothing is known about contracting or about the people who do it. This book seeks to break the silence.
Gurus, Hired Guns, and Warm Bodies tells the story of how the market for temporary professionals operates from the perspective of the contractors who do the work, the managers who employ them, the permanent employees who work beside them, and the staffing agencies who broker deals. Based on a year of field work in three staffing agencies, life histories with over seventy contractors and studies of workers in some of America's best known firms, the book dismantles the myths of temporary employment and offers instead a grounded description of how contracting works.
Engagingly written, it goes beyond rhetoric to examine why contractors leave permanent employment, why managers hire them, and how staffing agencies operate. Barley and Kunda paint a richly layered portrait of contract professionals. Readers learn how contractors find jobs, how agents negotiate, and what it is like to shoulder the risks of managing one's own "employability."
The authors illustrate how the reality of flexibility often differs substantially from its promise. Viewing the knowledge economy in terms of organizations and markets is not enough, Barley and Kunda conclude. Rather, occupational communities and networks of skilled experts are what grease the skids of the high-tech, "matrix economy" where firms become way stations in the flow of expertise.
Customer Reviews:
must have for forward thinkers.......2006-12-14
As a contractor, owner of a contracting firm, and publisher this book has found one of the best spots in my library: open, and on the desk. I use it, refer to it, and think it is an excellent book.
If you're a contractor, you'll find yourself nodding your head and realizing that this is a smart piece of work.
I think recruiters should read this book as well.
Highly Recommended !.......2005-02-24
Some years ago, during the height of the technology stock bubble, a book entitled "Free Agent Nation" made quite a splash by glorifying the phenomenon of independent contracting. Less famously and far less optimistically, a number of economists and anthropologists pointed to this trend as a grave sign of the decay of workers' position in American society. Stephen R. Barley and Gideon Kunda, the authors of this study, steer a careful, meticulously documented middle course. They examined the observable fact of independent contracting in the high technology industry from three viewpoints: the contractors, the headhunters and the client firms. They say that the contractor is a new, different kind of knowledge worker with a unique set of opportunities and constraints. The book is clearly written, based on apparently sound evidence and illustrated with carefully chosen anecdotes. We suggest that its primary appeal will be to academics and other students of labor market trends, but also recommend it to firms that hire contractors and to contractors themselves - both will benefit from the authors' analysis of their market.
"The Apprentice" starring Dilbert, produced by Margaret Mead.......2004-09-28
Ah the sweet life of a contract programmer... the big bucks, the independence, the freedom from corporate politics! Barley and Kunda are brilliant anthropologists who take you inside the reality of the contractor's life. You hear their stories, learn their secrets, and smell their nervous sweat. The authors' style is captured nicely by the title of the book. They're irreverent and on-target. They allow you to spy with them--mixing voyeur appeal with hard science. Imagine an episode of "The Apprentice" starring characters pulled from Dilbert, and produced by Margaret Mead. I laughed out loud and took notes. If you work with contractors, if you live with a contractor, if you hire contractors, and for sure if you are a contractor, you must get this book.
David Maxfield
Director of Research
VitalSmarts
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- Comments on Visualizing Argumentation
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Visualizing Argumentation: Software Tools for Collaborative and Educational Sense-Making (Computer Supported Cooperative Work)
Chad S. Carr
Manufacturer: Springer
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ASIN: 1852336641 |
Book Description
Computer Supported Argument Visualization is attracting attention across education, science, public policy and business. More than ever, we need sense-making tools to help negotiate understanding in the face of multi-stakeholder, ill-structured problems. In order to be effective, these tools must support human cognitive and discursive processes, and provide suitable representations, services and user interfaces. Visualizing Argumentation is written by practitioners and researchers for colleagues working in collaborative knowledge media, educational technology and organizational sense-making. It will also be of interest to theorists interested in software tools which embody different argumentation models. Particular emphasis is placed on the usability and effectiveness of tools in different contexts.
Among the key features are:
- Case studies covering educational, public policy, business and scientific argumentation
- Expanded, regularly updated resources on the companion website:
www.VisualizingArgumentation.info
"The old leadership idea of "vision" has been transformed in the face of wicked problems in the new organizational landscape. In this excellent book we find a comprehensive yet practical guide for using visual methods to collaborate in the construction of shared knowledge. This book is essential for managers and leaders seeking new ways of navigating complexity and chaos in the workplace."
(Charles J. Palus, Ph.D, Center for Creative Leadership, Greensboro, North Carolina, USA)
Customer Reviews:
Comments on Visualizing Argumentation.......2006-02-28
Thank you very much for sending me the book. It has turned out to be very helpful. The develiery time was also quick and the qulaity of the book was very good.
Book Description
SolidWorks 2004: The Basics was written to assist students, designers, engineers and professionals. SolidWorks 2004: The Basics is a subset of Engineering Design with SolidWorks 2004 and provides a general introduction to the user interface, menus, toolbars and broad concepts and modeling techniques to create parts, assemblies and drawings.
This book uses step-by-step instructions in 60 activities to develop eight parts, four assemblies, three drawings and six document templates. The user formulates the skills to create and modify solid features to model a Flashlight component. Project exercises analyze and examine usage competencies based on the project objectives.
SolidWorks 2004: The Basics is designed to compliment the Online Tutorials contained within SolidWorks. Each section explores the SolidWorks Online User's Guide to build your working knowledge of SolidWorks.
Customer Reviews:
Make sure this is the book you really want to buy........2005-05-17
The first line of this book's introduction reads:
"SolidWorks 2004: The Basics, is a subset of the Engineering Design with SolidWorks 2004."
After reading this line I chose to return this book and get the complete text. It didn't make sense to me to buy a book with one third the number of pages, when for only a few dollars more I could get the entire work.
In terms of it's content, this book starts at chapter four of the complete book. And for me, a SolidWorks beginner at the time, those omitted first three chapters were very useful in learning the program.
In terms of readability the larger book is very comprehensive and clear. I recommend that complete text, not this one.
Another good book for SolidWorks.......2004-11-12
This the second of two good books that I have purchased from Planchard and Planchard in the past two months. I enjoy their step-by-step learning approach. They use graphic window screen shots and tool icons to help you in difficult design areas. They have you made real parts and assemblies. The book is easy to follow with the bold command logic. I would recommend this book to anyone new to SolidWorks
This is the one for A Basics Working Knowledge of SolidWorks.......2004-09-07
It is very confusing when you are new to a software package to decide on the correct book to purchase. I did a search on Amazon.com and found over 75 hits on books using or teaching SolidWorks. I also went to the SolidWorks website. Are the basic books that basic? Are the advance books only for an advance user? What is the definition of an advance user?
I saw this book, The Basics: A working knowledge of SolidWorks and the title interested me. I saw that Planchard and Planchard has numerous SolidWorks books and has been writing them since 1998 and they are Solution Partners with SolidWorks. I purchased two of their books, this one and the Engineering Design with SolidWorks 2004. Both are great books, but I am using this one now, and will use the other one once I better understand the software and I have more time with it.
This book is the easier of the two for a new user. The book provides a quick and precise introduction to SolidWorks by creating a simple flashlight model. It does not try to cover everything, this is good for a new user, this is why you need more than one book. There are clear directions and the book provides a lot of illustrations and screen shots to help a basic user for the first time. As a new user, I do not like it when the author assumes that I know things. This is why I like this book. I like the layout, it is very clear and provides an easy step-by-step environment. There are no assumptions!!! At the end of each chapter there is a section on what I did and how it will lead me to the next activity.
The CD in the book reinforces the written text and provides additional examples for me to address. The CD is a great supplement.
Book Description
A number of years ago, Douglas Harper moved to northern New York to teach in a small college. Upon his arrival there his department chairman noted his eight-year-old Saab and said, "You'll be meeting Willie." Haper spent the next years establishing not only a working relationship but a friendship with Willie. In Working Knowledge, he introduces us to Willie, a mechanic and jack-of-all-trades. With this engaging and insightful profile—part biography, part ethnography, and part photo essay—Harper documents what Willie does and how he does it. Harper's dignified portrait captures a disappearing feature of modern life—the essential human factor in the world of work.
Customer Reviews:
Only Dare Enter If You Talk Fancy.......2006-12-06
This work came out of a session at the 1987 annual conference of the Modern Languages Association - MLA. The session organizers (the editors of these essays) putting on the "Working-Class Women in Academia" hoped for "an engaged audience". The response was a bit more than engaged: a packed house, non-stop questions and an ending that was more a bouncer announcing "last call" than the usual polite clapping and then off to the next session.
It took 6 years to put these questions, responses, more questions and some solutions into print. There are 20 essays here taking various literary forms written by women from working class backgrounds who have also taught working class women.
Each essay is followed by a bibliography and there is a more general 5 page bibliography at the end. The index, though, is too slim - 3 pages- for such an important book. Since much of the essays are about different aspects of writing I expected to see many references to writing in its various forms in the index but did not. Nor did I find Mennonite, Marxist theory, names of academic institutions mentioned or specific ethnic groups. But given the unique contribution this set of essays makes to the literature, this is really a minimal complaint. At the very end, the authors, their affiliations and important works are listed.
Personally I felt like I have finally found the rule book for a game I`ve been playing for years. The essayists don't mention much about the need to keep grades up to maintain a scholarship in order to remain in the undergraduate academy but this is what fueled my entire choice of classes - taking only those I knew I would do well in. And quickly, within one week, at my private liberal arts college I knew my major better not include writing. The required freshman English seminar was about four white women poets - all suicides. How these 18 year olds could have so much to say in such elegant ways about grievous mental illness and literature boggled my mind. I had gotten into this college on the scholarship ticket of "poor foster kid that might be smart enough because she graduated high school at 16 and didn't do too bad on her SATs". But there was no way I was going to be able to compete against these hyper-articulates...so it was off to the math department. Chemistry and math had always been my strengths so I enjoyed my choice which subsequently opened doors for me in industry where I eventually did learn to write `the right' way.
But yet I was cheated out of fully exploring the college's history and economic offerings which I was extremely interested in. I had been reading fairly deep stuff since I was 12 and would have loved to finally have a place to discuss some of these readings - but the inability to write the way the academy wanted me to locked me out - never mind the way I spoke. By the time I could have figured out how to put my comments or question into "the king's English" my turn would have been long gone.
This set of essays says a great deal - in different ways - about the automatic rejection of the working woman's true voice and writing style in academia. And then what this does to the woman learning and the cost to the academy. The essays also describe the costs extracted from these women who finally learn to write `academically' and then begin pursuit of a PhD in the liberal arts - particularly in English and Sociology. And then the added work only they endure once reaching the exalted towers in academia.
One would think that this book and others like it would be causing a flurry of committees convening, faculty senates engaging in truth-telling and so on, but it turns out that's far from the truth. Sharon O'Dair does an exquisite job at explaining that academics are actually in serious competition with the working class. Both academics and the underclass depend on subsidies from the government which in turn depends on the taxes of the working class. And to add injury to insult, in the `70s the academy began ascribing the source of all the `isms to the working class - biting the hand that has been feeding them....
Who woulda thought.
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|
Working without a Net: A Study of Egocentric Epistemology
Richard Foley
Manufacturer: Oxford University Press, USA
ProductGroup: Book
Binding: Hardcover
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ASIN: 0195076990 |
Book Description
In this new book, Foley defends an epistemology that takes seriously the perspectives of individual thinkers. He argues that having rational opinions is a matter of meeting our own internal standards rather than standards that are somehow imposed upon us from the outside. It is a matter of making ourselves invulnerable to intellectual self-criticism. Foley also shows how the theory of rational belief is part of a general theory of rationality. He thus avoids treating the rationality of belief as a fundamentally different kind of phenomenon from the rationality of decision or action. His approach generates promising suggestions about a wide range of issues--e.g., the distinction between epistemic and non-epistemic reasons for belief; the question of what aspects of the Cartesian project are still worth doing; the significance of simplicity and other theoretical virtues; the relevance of skeptical hypotheses; the difference between a theory of rational belief and a theory of knowledge; the difference between a theory of rational belief and a theory of rational degrees of belief; and the limits of idealization in epistemology.
Book Description
This guided book zeros in on what indigenous knowledge can contribute to a sustainable development strategy -- one that accounts for the potential of the local environment and the experience and wisdom of the indigenous population. It will help to improve the design, delivery, monitoring and evaluation of any program of research and will appeal to both the seasoned development professional and the novice or student just beginning a research career.
Books:
- You Can If You Think You Can
- 101 Internet Businesses You Can Start from Home: How to Choose and Build Your Own Successful e-Business
- A Guide to the Project Management Body of Knowledge, Third Edition (PMBOK Guides)
- Advertising and Integrated Brand Promotion (with InfoTrac )
- America Alone: The End of the World as We Know It
- Analysis of Financial Time Series, 2nd Edition (Wiley Series in Probability and Statistics)
- Applied Strategic Planning: How to Develop a Plan That Really Works
- Ben and Me: An Astonishing Life of Benjamin Franklin by His Good Mouse Amos
- Business and Its Environment (5th Edition)
- Business Communication Today (8th Edition)
Books Index
Books Home
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Harvard Business Review on Knowledge Management (Harvard Business Review Paperback Series)
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The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms (2nd Edition)
