Business Dynamics: Systems Thinking and Modeling for  a Complex World with CD-ROM
Average customer rating: 5 out of 5 stars
  • Excellent
  • buen libro
  • Amazing
  • Edward Garrity, Professor of Information Systems
  • Has it all
Business Dynamics: Systems Thinking and Modeling for a Complex World with CD-ROM
John Sterman , and John D. Sterman
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Hardcover

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ASIN: 007238915X

Book Description

The leading authority on system dynamics explains this approach to organizational problem solving, emphasizing simulation models to understand issues such as fluctuating sales, market growth and stagnation, the reliability of forecasts and the rationality of business decision-making. The CD includes modeling software from Vensim, ithink, and PowerSim.

Customer Reviews:

5 out of 5 stars Excellent.......2007-08-29

Excellent guide to systems thinking, clear examples, clear thinking and very interesting conclusions reached. highly recommended

5 out of 5 stars buen libro.......2007-02-22

como parte de la materia lo llevo, me salio mas barato que en mexico y me es util para mi carrera

5 out of 5 stars Amazing.......2007-01-12

The definitive book on Business dynamics !
It may look dificult to follow, but it isn`t really easy to read and follow !
The cd brings good examples.

5 out of 5 stars Edward Garrity, Professor of Information Systems.......2007-01-04

Sterman's book is far and away the best and most comprehensive book on system dynamics for business. Although the title is "Business Dynamics" it really is a text on applying system dynamics to both business and larger social issues/systems.

If you are a strong student of business and systems then this is the book for you. It is highly recommended if you are interested in learning the most you possibly can regarding system dynamics and how to model systems. However, if you are searching for an introduction to this area - watch out. The book is actually quite advanced - it is used at MIT and other graduate business programs at top universities.

What is amazing about this book is that it blends absolute precision, correctness and detail with practical modeling advice and insight and it is written in a relaxed style with numerous examples. It is one of the best examples of clear writing about a complex topic. Dr. Sterman's years of system work has allowed him a level of clarity that is unsurpassed in the business and systems area.

As mentioned earlier, the book can be overwhelming and I would recommend a newcomer to this area to pick up several books first, to provide a more gentle introduction. This is not a contradiction of what I wrote earlier, it is simply that the book packs so much information in its pages, and it is still very long.

Highly recommended.

5 out of 5 stars Has it all.......2006-10-20

I am writing in from India. I have been interested in Systems thinking/ system dynamics for about a year since I read an interesting consulting engagement in Europe that received an award from Management Consultants International (MCI). It's difficult to find a book that shows you the how and why of systems dynamics and its history and relevancy.

Its written by a leader in the field who very well knows what he is writing. The content is clear and has quite some depth for the discerning reader.

It comes with a software. However, unlike another book that I am reading, the sole purpose of this book doesn't seem to be using the software but in helping understand this field as a very good teacher would teach. This book has it all !!!
Strategic Supply Chain Management
Average customer rating: 4.5 out of 5 stars
  • Good Content, could have been written better
  • Only just okay
  • The Best SCM Literature EVER!!
  • good examples
  • A practical view of supply chain management
Strategic Supply Chain Management
Shoshanah Cohen , and Joseph Roussel
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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  1. Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model
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  3. Supply Chain Redesign: Transforming Supply Chains into Integrated Value Systems Supply Chain Redesign: Transforming Supply Chains into Integrated Value Systems
  4. Managing the Supply Chain : The Definitive Guide for the Business Professional Managing the Supply Chain : The Definitive Guide for the Business Professional
  5. Lean Supply Chain Management: A Handbook for Strategic Procurement Lean Supply Chain Management: A Handbook for Strategic Procurement

ASIN: 0071432175

Book Description

Agile, strategic supply chain management is a key competitive necessity in today’s no-room-for-error business arena. And few organizations have acquired more knowledge—and demonstrated better results—than the team at global management consultancy Pittiglio, Rabin, Todd, and McGrath (PRTM). In the breakthrough reference Strategic Supply Chain Management, two of PRTM’s leading consultants in this practice explain everything that corporate decision-makers need to know to create value and competitive advantage from their supply chains.

Customer Reviews:

3 out of 5 stars Good Content, could have been written better.......2007-01-07

The authors show good command over the subject. There are several key aspects mentioned in the book which are not obvious to everyone. The authors stumble on getting the right message out. In short, it's a very long book to cover a small subject.

3 out of 5 stars Only just okay.......2005-05-26

This book has a lot of stuff in it. It's got a good overview of how to look at your supply chain starting with the supplier of your supplier, and going through to the customer of your customer.

It's got a lot of real world examples, and each of the six chapters ends in a 10-page real world case study of a large corporation.

However, I just couldn't get into it, even though I read it cover to cover. This was a hard book to trudge through, probably because of its very narrow target audience.

This book is written to the level of Senior Vice President of International Operations at a $800+ million company. It's at a pretty high level and maybe that's why it was so hard to read.

With only a few minor modifications, this book could be called: "World Class Marketing" or "Quality Improvement: New Directions." It's technically about Supply Chain Management, but it's at such a very high level.

5 out of 5 stars The Best SCM Literature EVER!!.......2005-04-18

Finally, a book that explains supply chain strategy WITHOUT THE HYPE AND BUZZ WORDS!! The authors were right...this book should've been written years ago coz it will definitely enlighten those trying to unravel the intricacies in crafting a supply chain strategy. This book emphasizes the vital link between business objectives and supply chain strategy. The 5 core principles and its practical applications are discussed opposite real life examples of world class companies like Eli Lilly, Autoliv and the DoD, "the largest supply chain in the world." The frequent reference to the SCOR Model in the book only emphasize the power of the model in crafting and executing the 5 core principles the authors talk about. DON'T LEAVE FOR THE OFFICE WITHOUT THIS!!

5 out of 5 stars good examples.......2005-01-08

Shoshanah Cohen gave a supply chain strategy workshop at a conference I attended and I received a copy of the book after the workshop. The book has a lot of good examples of what real companies are doing and I have been able to use some of the ideas in my own work. It is an easy read.

5 out of 5 stars A practical view of supply chain management.......2004-12-07

Finally, a book that approaches supply chain management from the perspective that it is an integral part of a well-formed business strategy. By using solid examples, the authors illustrate how businesses can use strategic supply chain management to drive competitive advantage. In addition, the authors outline a practical framework to better manage the supply chain.

I recommend this book for supply chain professionals looking for a way to simply and effectively illustrate the competitive power of supply chain management. This book is also a must read for the non-supply chain executive looking for a way to tap into the power of supply chain management.
Lean Supply Chain: Collected Practices And Cases (Insights on Implementation)
Average customer rating: 4 out of 5 stars
  • VERY USEFUL
Lean Supply Chain: Collected Practices And Cases (Insights on Implementation)

Manufacturer: Productivity Press
ProductGroup: Book
Binding: Paperback

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ASIN: 1563273306

Book Description

Applying lean to the supply chain is a hot topic. While lean operations can produce significant benefits to an organization, the greatest benefits will not be realized unless lean is extended beyond the organization to involve both suppliers and customers.

Lean Supply Chain: Collected Practices and Cases provides a variety of case studies taken from articles previously published in Lean Manufacturing Advisor -- the monthly newsletter by Productivity Press.

Highlights include:

Practical, in-depth descriptions of lean supply chain issues - including supply chain strategy -- most of which have not been described in other publications, written in a conversational, easy-to-read style. A large quantity of case studies unavailable from any other single source. Real-world information about the practical issues of managing the lean supply chain and working with supply chain partners. Articles are categorized in three areas -- Supply Chain Strategies, Building Partnerships, and Improving Distribution - for easy reference.

Customer Reviews:

4 out of 5 stars VERY USEFUL.......2007-09-04

I really enjoyed reading this book. An easy-to-read format combined with a diverse set of examples, provided an excellent starting point to identify my next projects.
Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model
Average customer rating: 4.5 out of 5 stars
  • An "objective, unbiased way to define supply chain management"
  • Supply Chain Excellence
  • A good book for me as a reference
  • The Path to Supply Chain Excellence
  • SCOR methodology explained
Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model
Peter Bolstorff , and Robert Rosenbaum
Manufacturer: AMACOM/American Management Association
ProductGroup: Book
Binding: Hardcover

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  4. Supply Chain Management Best Practices Supply Chain Management Best Practices
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ASIN: 0814407307

Book Description

The Supply Chain Council (SCC) is a nonprofit organization dedicated to developing best practices in supply chain management. But until now, there have been no books available based on these preferred techniques. Supply Chain Excellence gives professionals implementing new supply chain projects a clear, step-by-step guide to adopting the accepted and proven methodologies developed by the SCC. This book uses the council's Supply Chain Operations Reference (SCOR) Model, showing readers how they can:

* align strategy, material, workflow and information * conduct the proper competitive analysis to define business opportunity * establish the metrics that will determine the project's level of success * gain internal support by educating employees and executives

Using a unique SCOR Project Roadmap, Supply Chain Excellence is an instruction manual for achieving supply chain success.

Customer Reviews:

5 out of 5 stars An "objective, unbiased way to define supply chain management".......2007-06-06


SCOR is an acronym for the Supply Chain Operations Reference business model that was developed by the Supply Chain Council. (For more information about SCC, please visit http://www.supply-chain.org/index.ww.) In this volume, Peter Bolstorff and Robert Rosenbaum explain what the SCOR model is, how to use it most effectively, and why it can help any organization (regardless of size or nature) to improve its supply chain management. When reading this volume, it is important to keep in mind that effective management of any supply chain model depends upon active and collaborative engagement in the process by (literally) everyone involved, at all levels and in all areas of the given enterprise.

Many readers will especially appreciate the format that Bolstorff and Robert Rosenbaum selected within which to present their material. After two introductory chapters in which they discuss the supply chain operations reference model and then suggest how to build organizational support for supply chain improvement, they focus on the implementation of a four-phase process during a recommended seventeen-week timeframe and devote a separate chapter to each of the seventeen weeks.

Phase I: Discover the Opportunity (Week One)
Phase II: Analyze Basis of Competition (Weeks Two-Four)
Phase III: Design Material Flow (Weeks Five-Eleven)
Phase IV: Work and Information Flow Analysis and Design (Weeks Twelve-Seventeen)

Bolstorff and Rosenbaum then provide six appendices which facilitate review of the key points later: SCOR Model Overview, Fowler's Business Context Summary, Fowler's Supply Chain Improvement Project Charter, Partial List of SCOR Model Leading Practices (Sorted by Business Area), SCOR Version 5.0 Quick Reference Guide, and SCOR and Six Sigma DMAIC [i.e. Define, Measure, Analyze, Improve, and Control].

Note: Fowlers, Inc. is a billion-dollar conglomerate with worldwide leadership in three businesses: food processing, optical technology products, and business services. "Fundamental to the success is the Fowlers mission to continually exceed customer expectations. The company and its employees believe that if they go beyond what customers require, those customers will return again and again."

For me, some of the most valuable material in this book is provided in Chapter 17 (Week Fifteen) when Bolstorff and Rosenbaum explain how to determine how the given business should work by reviewing the Sample SCOR Level 3 Baseline Blueprint (see Table 16-3 on Page 181), adjusting SCOR Level Three processes between "swim lanes" (i.e. dividers used to organize and separate process steps by groups, organizations or roles; used to delineate ownership of the processes), incorporating transaction language for the specific technology application that will be used, conducting logical business transaction tests, and calculating productivity improvements based on the changes.

This is by no means an "easy read" and will be especially challenging to those who have only limited (if any) prior experience with the design and implementation of a large organization's supply chain for. Credit Bolstorff and Rosenbaum with making brilliant use of an extended case study of Fowlers. I certainly appreciated this approach because it enabled me to gain a much better understanding of how the exemplary organization navigated its way through the eight steps of the SCOR project lifecycle which begins with educating everyone within the given enterprise about supply chain improvement to gain their support and concludes with implementing whatever changes (i.e. improvements) may be necessary to achieve sustainable competitive advantage.

Those who share my high regard for this volume may also be interested in Thomas Stallkamp's SCORE! in which he explains how (then) Chrysler Motors used a proprietary goal and measurement system (Supplier Cost Reduction Effort) in the 1990s. At that time, Stallkamp was responsible for Chrysler's procurement and supply activities. "Although it took some time to get started, by 1992, the SCORE approach had been incorporated into a supply-management philosophy called the Extended Enterprise of the firm. Because their destiny and fortunes were directly linked to Chrysler's, the idea was to build a virtual team atmosphere in which all parties focused on reducing the cost of developing and producing vehicles. The construction supply-side suggestions worked to reduce both the supplier's costs and those of Chrysler." In this book, Stallkamp traces with meticulous the process by which SCORE was formulated and then implemented as a proprietary goal and measurement system.

4 out of 5 stars Supply Chain Excellence.......2007-01-11

Definitely a very good overview of the SCOR model (Supply Chain Chain Operations Reference). I have used this book as a base reference for Kaizen processes I have championed, with SCOR as a structural foundation.

My only reservation is that the book reviews how the overall process works from a project perspective without digging into the metrics. An experienced practitioner can get around this through experience and other resources however it would have been nice to have. To offset this the auther goes into the "whys" and the "whats" instead of the "hows" and does an extremely good job at his targeted subject material.

I would most definitely purchase and use this book again, and recommend it to others looking to use SCOR processes to improve their balanced scorecards.

3 out of 5 stars A good book for me as a reference.......2007-01-10

This book is available for me as a reference in my task as senior purchasing to conduct best parctical of supply chain

5 out of 5 stars The Path to Supply Chain Excellence.......2006-11-02

I highly recommend this book for any business that is in the process or is preparing for a BHAG. Peter Bolstorff provides the practitioner with detailed project roadmaps while addressing the challenges and process of change within a Supply Chain. By following the details within his book your company will increase customer satisfaction, profits and achieve excellence.

3 out of 5 stars SCOR methodology explained.......2006-05-23

This book does a decent job of explaining SCOR methodology to the novices. Please do not expect to immideately start using the SCOR model after reading this book - that needs a lot of experience and judgement. Besides the slightly dry writing style, I do not have quibbles with the style. On the content side - I do believe the title promises more that what it will deliver to most people.
Supply Chain Management and Advanced Planning: Concepts, Models, Software and Case Studies
Average customer rating: 4.5 out of 5 stars
  • Advanced Planning
  • Contents
  • A very broad view of Supply Chain Management and APS
  • State-of-the Art thinking on Supply Chain Management
  • Good reference for advance supply chain management analyst
Supply Chain Management and Advanced Planning: Concepts, Models, Software and Case Studies

Manufacturer: Springer
ProductGroup: Book
Binding: Hardcover
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Accessories:
  1. Greening the Supply Chain Greening the Supply Chain
  2. Supply Chain Configuration: Concepts, Solutions, and Applications Supply Chain Configuration: Concepts, Solutions, and Applications

ASIN: 3540220658

Book Description

Supply Chain Management concerns organizational aspects of integrating

legally separated firms as well as coordinating material

and information flows within a production-distribution network.

Enterprise Resources Planning (ERP) systems being used for

transaction handling and order execution in most firms today have

been supplemented by Advanced Planning Systems (APS) for

coordinating flows, exploiting bottlenecks and keeping due dates.

This book provides insights regarding the concepts underlying

APS. Special emphasis is given to modelling supply chains and

implementing APS in industry successfully. Understanding is enhanced

through the use of case studies as well as an introduction to the solution

algorithms used.

For the third edition the content of the book has been updated

thoroughly taking into account latest APS software developments,

research results and experiences with APS implementation projects.

Two new case studies have been added resulting in a total

of six case studies now covering a wide range of industrial sectors

and ideas to implement APS successfully. Finally, a new chapter on "Purchasing & Material

Requirements Planning" complements the description of APS.

Customer Reviews:

4 out of 5 stars Advanced Planning.......2006-06-24

Any review of supply chain management in general has to begin with Michael Porter's 1985 (now available in a 1998 edition) best seller "Competitive Advantage." For software, one would begin with Christopher Koch's "The ABCs of Supply Chain Management" where he states "Supply chain management software is possibly the most fractured group of software applications on the planet. . . . No one has a complete package." and then move on to the EDIGuys "Supply Chain Information Systems" for specifics on the background, buzz, and hype. But, if you are interested in applying modelling and associated quantitative methods (Advanced Planning) to the supply chain management paradigm, then there is probably no better place to begin than Stadtler and Kilgers book. They lead you through concepts to implementation with six case studies from various industries. And, the supplementary material covering forecast methods, linear and mixed integer programming, genetic algorithms, and constraint programming is invaluable.

5 out of 5 stars Contents.......2005-10-09

For the ones who are interested

PART I. Basics of supply chain management

1. Supply chain management - An overview
1.1 Definitions
1.2 Building blocks
1.3 Origins

2. Supply chain analysis
2.1 Motivation and goals
2.2 Process modelling
2.3 Performance measurement
2.4 Inventory analysis

3. Types of supply chains
3.1 Motivation and basics
3.2 Functional attributes
3.3 Structural attributes
3.4 Example for the consumer goods industry
3.5 Example for the computer assembly

4. Advanced Planning
4.1 What is Planning
4.2 Planning tasks along the supply chain
4.3 Examples of type-specific planning tasks and planning concepts

PART II. Concepts of advanced planning systems

5. Structure of advanced planning systems

6. Strategic network planning
6.1 Components of the strategic network design problem
6.2 Review of models in the literature
6.3 Modelling strategic supply chain design
6.4 SNP Modules in advanced planning systems
6.5 Conclusions

7. Demand planning
7.1 A demand planning framework
7.2 Statistical forecasting techniques
7.3 Incorporation of judgmental factors
7.4 Additional features

8. Master planning
8.1 The decision situation
8.2 Model building
8.3 Generating a plan

9. Demand fulfilment and ATP
9.1 Available-to-promise
9.2 Allocated ATP
9.3 Order promising

10. Production planning and scheduling
10.1 Description of the decision situation
10.2 How to proceed from a model to a production schedule
10.3 Model building
10.4 Updating production schedules
10.5 Number of planning levels and limitations

11. Purchasing and material requirements planning
11.1 Basics of material management planning
11.2 Generation and timing of uncritical orders
11.3 Quantity discounts and supplier selection

12. Distribution and transport planning
12.1 Panning situations
12.2 Models

13. Coordination and integration
13.1 Coordination of APS modules
13.2 Integration of APS
13.3 Supply chain event management

14. Collaborative planning
14.1 Introduction
14.2 Types of collaborations
14.3 A generic collaboration process
14.4 Software support

PART III. Implementing advanced planning systems

15. The definition of a supply chain project
15.1 Supply chain evaluation
15.2 Supply chain potential analysis
15.3 Project roadmap

16. The selection process
16.1 Creation of a short list
16.2 APS requirements
16.3 Implementation and integration
16.4 Post-implementation effort and support model

17. The implementation process
17.1 The APS implementation project
17.2 Modelling phases of an APS-project

PART IV. Actual APS and case studies

18. Architecture of selected APS
18.1 i2 Technologies - i2 Six.One
18.2 Peoplesoft - EnterpriseOne Supply chain planning
18.3 SAP - APO

19. SCM in a pharmaceutical company
19.1 Case description
19.2 Objectives of project
19.3 Planning process
19.4 Results and lessons learned

20. Food and beverages
20.1 Case description
20.2 Aim of the project
20.3 Model building in Peoplesoft Strategic Network Optimization
20.4 Implementing the Master Planning Model
20.5 Results and lessons learned

21. Computer assembly
21.1 Description of the computer assembly case
21.2 Scope and objectives
21.3 Planning process in detail
21.4 Summary and lessons learned

22. Demand planning of styrene plastics
22.1 Description of the supply chain
22.2 The architecture of the planning system
22.3 Model building with SAP APO Demand planning
22.4 The demand planning process of the styrene plastics division
22.5 Concluding remarks

23. Semiconductor manufacturing
23.1 Case description
23.2 Objectives of project
23.3 Model building with i2 Factory planner
23.4 Lessons learned

24. Scheduling of synthetic granulate
24.1 Case description
24.2 Objectives
24.3 Modelling the production process in APO PP/DS
24.4 Planning process
24.5 Results and lessons learned

PART V. Conclusions and outlook

25. Conclusions and outlook

PART VI. Supplement

26. Forecast methods
26.1 Forecasting for seasonality and trend
26.2 Initialization of trend and seasonal coefficients

27. Linear and mixed integer programming
27.1 Linear programming
27.2 Pure integer and mixed integer programming
27.3 Remarks and recommendations

28. Genetic algorithms
28.1 General idea
28.2 Population and individuals
28.3 Evaluation and selection of individuals
28.4 Recombination and mutation
28.5 Conclusions

29. Constraint programming
29.1 Overview and general idea
29.2 Constraint satisfaction problems
29.3 Constraint propagation
29.4 Search algorithms
29.5 Concluding remarks


5 out of 5 stars A very broad view of Supply Chain Management and APS.......2002-01-14

This book will give every reader a very good view of the Supply Chain Management concepts. It will take the reader from the Strategic point of view, through the Demand Planning Systems to the Advance Planning Systems. A very good book to put every concept into a global perspective, with some case studies that will help the reader to make the transition from the theory to the pratical aspect of Supply Chain Information Systems.

5 out of 5 stars State-of-the Art thinking on Supply Chain Management.......2001-10-11

I was pleasantly surprised and impressed with the high quality and standard of the book, Supply Chain Management and Advanced Planning. It reflects state-of-the-art thinking as well as current views, and contains up-to-date case studies of supply chain management and advanced planning systems. There is no doubt that the authors are working at the cutting edge of the supply chain management field. They show intimate knowledge of practical advanced planning applications as well as implementation issues around a variety of commercially available software systems.

Recent information technology developments have changed modern manufacturing organizations dramatically. We have witnessed the introduction of Enterprise Resource Planning (ERP) systems, such as SAP and BAAN, aimed at integrating internal processes in an organization. These systems cut across multiple functional areas and provide a corporate wide database with all the relevant data of an organization. Many believed that these systems would address all the problems and lead to drastic improvements of business performance. This focus on internal processes, however, was not sufficient since, in a sense, it was not able to cope with the exceptions and with the variability that confront organizations on a daily basis. State-of-the-art planning procedures, provided by Advanced Planning Systems (APS), are required to allow organizations to reduce the amount of exceptional situations. An APS exploits the environment created by ERP systems and this has created major breakthroughs in enterprise wide planning. The impact has spread wider to collaborative planning amongst supply chain partners. This book is devoted to Advanced Planning Systems, the concepts underlying these, the current limitations of APS, how it links and interacts with ERP systems, what is required for successful implementation, etc. Through using, testing and implementing APS modules developed by companies such as i2 Technologies, J.D. Edwards and SAP A.G., the authors gained many insights. Practical real-world experiences are captured in the various chapters of the book.

This book covers an immense quantity of Supply Chain Management material. It is presented in a logical and easily understandable way. Here and there it is obvious that the authors are not fully comfortable with English but it is not very distracting. The book is comprehensive and the different aspects of supply chain management are outlined in great detail. I found the book a real pleasure to work through. What impressed me most was the ease with which the authors of the various chapters dealt with complex and sometimes very interrelated supply chain aspects. From a personal point of view, the emphasis on quantitative tools to assist and improve planning was very encouraging. This is something that is not recognized and appreciated enough. This book is a must for every logistics professional. Buying this book will be a worthwhile investment!

4 out of 5 stars Good reference for advance supply chain management analyst.......2001-07-26

It is very good reference for all analyst to have this book. It explain the detail configuration to achieve optimum supply chain effectiveness. At the end of this book, it introduces also solutions for advance planning by several high-end vendors such as J.D. Edwards etc.
Strategic Supply Chain Alignment: Best Practice in Supply Chain Management
Average customer rating: 5 out of 5 stars
  • Comprehensive and lucid, genuinely strategic, leading edge
Strategic Supply Chain Alignment: Best Practice in Supply Chain Management

Manufacturer: Gower Publishing Company
ProductGroup: Book
Binding: Hardcover

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  4. Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model

ASIN: 0566078252

Customer Reviews:

5 out of 5 stars Comprehensive and lucid, genuinely strategic, leading edge.......1998-08-24

The great strength of this publication is it's comprehensiveness in taking a strategic approach to the management of integrated value chains.

The book covers many of the specific supply chain management issues that many company's around the world are grappling with today and provides many insights and road maps for supply chain executives as they seek to lower total system costs and improve their service offer.

But just as importantly this book will provide an excellent resource for CEO's and other GM's who are looking to integrate their product market and growth strategies with the operational excellence required to deliver superior performance.
Strategic Management of the Health Care Supply Chain
Average customer rating: 5 out of 5 stars
  • How to "heal" dysfunctional supply chains
Strategic Management of the Health Care Supply Chain
Eugene S. Schneller , and Larry R. Smeltzer
Manufacturer: Jossey-Bass
ProductGroup: Book
Binding: Hardcover

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Similar Items:
  1. The Health Care Value Chain: Producers, Purchasers, and Providers The Health Care Value Chain: Producers, Purchasers, and Providers
  2. The Business of Healthcare Innovation The Business of Healthcare Innovation
  3. Redefining Health Care: Creating Value-Based Competition on Results Redefining Health Care: Creating Value-Based Competition on Results
  4. Consumer-Driven Health Care: Implications for Providers, Payers, and Policy-Makers Consumer-Driven Health Care: Implications for Providers, Payers, and Policy-Makers
  5. Quantitative Methods in Health Care Management: Techniques and Applications (J-B Public Health/Health Services Text) Quantitative Methods in Health Care Management: Techniques and Applications (J-B Public Health/Health Services Text)

ASIN: 0787980390

Book Description

Strategic Management of the Health Care Supply Chain provides students, faculty, managers, and researchers with a clear understanding of the health care supply chain and its role in health care strategy. It builds on fundamental concepts including sourcing of materials, forecasting demand, selecting and employing distribution models, and assessing risks, showing how they aid in the pursuit of supply management excellence in the health sector.

Customer Reviews:

5 out of 5 stars How to "heal" dysfunctional supply chains.......2007-04-12


As Lawton Robert Burns explains so well in the Foreword, "This book provides the first systematic treatment of [the] `thorny issue' of managing the supplies that medical professionals such as physicians and nurses order and use in treating patients], covering both external and internal management of the hospital's supply chain. Appropriate, the book focuses on the managerial processes that need to be managed: sourcing, purchasing, distribution, value analysis, and standardization. The book not only provides a rich conceptual framework for managing these processes, but also supplements the authors' conceptual work with rich studies of hospitals and health systems that have implemented process improvements in these areas."

Eugene Schneller and Larry Smeltzer carefully organize their material within eight chapters which begin with "Framing the Repositioning Management of the Health Care Supply Chain" and conclude with "Building Supply Chain Leadership and Resources for the Future." I mention these "book-end" chapter titles because they correctly indicate that (a) Schneller and Smeltzer see all manner of significant insufficiencies in the strategic management of most health care supply chains but that (b) what they recommend in this volume should not be viewed as a "silver bullet"; on the contrary, any supply chain must be constantly and rigorously evaluated and, when necessary, re-framed and perhaps even re-positioned. Although supply chains such as those in health care inevitably have a "weak link" (if not several), that will not necessarily result in a total breakdown system wide. However, if links are viewed as business relationships, it is highly desirable to have strong ones...especially during difficult times as when sudden and substantial cost increases occur.

In this context, I am reminded of a valuable insight that Patrick Lencioni provides in one of his business narratives, Silos, Politics and Turf Wars. Here's the situation. The main character, Jude Cousins, is a talented, energetic, and ambitious young marketing executive who, with his wife Teresa's support and encouragement, decides to leave his secure job after the company is purchased by a competitor. He establishes an independent consulting practice and almost immediately obtains three clients: The Madison Hotel (San Francisco's oldest, largest, and most prestigious independent hotel), JMJ Fitness Machines (a manufacturer of high-end consumer and institutional exercise equipment), and Children's Hospital of Sacramento. Over time, Cousins struggles without much success to help his clients to improve communication, cooperation, and (especially) collaboration between and among their senior-level executives. Because this is a business narrative, complete with a plot and cast of characters, its storyline builds to a climax that, in this instance, is the valuable insight to which I referred earlier. Cousins has an epiphany: He realizes that the ER at Children's Hospital offers an almost ideal model for efficient, effective, and productive teamwork. Everyone involved must concentrate entirely on the given medical crisis that may have life-or-death implications. There is no time for "silos, politics and turf wars."

It will be interesting to observe the extent to which supply chains in health care change in months and years to come. What will the next paradigm consist of? Schneller and Smeltzer make no predictions, although they correctly suggest that communication, cooperation, and (especially) collaboration will become progressively more important if both the quality and costs of health care are to be managed properly.

Those who share my high regard for this volume are urged to check out two books which Burns and his Wharton colleagues have written: The Business of Healthcare Innovation and The Health Care Value Chain: Producers, Purchasers, and Providers. Also Michael E. Porter and Elizabeth Olmsted Teisberg's Redefining Health Care: Creating Value-Based Competition on Results, Regina E. Herzlinger's Consumer-Driven Health Care: Implications for Providers, Payers, and Policy-Makers, Shoshanah Cohen and Joseph Roussel`s Strategic Supply Chain Management: The 5 Disciplines for Top Performance, and Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR [Supply Chain Operations Reference] Model co-authored by Peter Bolstorff and Robert Rosenbaum.
Strategic Logistics Management
Average customer rating: 4 out of 5 stars
  • Fourth Edition Selected for Graduate Course
  • Excellent Logistics Textbook
  • Useful concepts, but outdated in nature
  • Only good as a reference book
  • This is definitely for the mathematically minded logistician
Strategic Logistics Management
James R Stock , and Douglas Lambert
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Hardcover

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ASIN: 0256136874

Book Description

Notable changes occurring in the global marketplace since the publication of the first three editions of this book (1982, 1987, and 1993) have included e-commerce and widespread use of the Internet, growth of supply chain management, a continued explosion of computer and information technology worldwide, development of 24-hour markets with many organizations operating worldwide, and a continued corporate emphasis on quality and customer satisfaction. Trade agreements such as North America Free Trade Agreement (NAFTA), European Union, ASEAN and Mercosur have enabled corporations to implement regional, if not entirely global, logistics strategies. The fourth edition of Strategic Logistics Management has been significantly expanded to reflect these and the many other changes that have occurred, as well as to include state-of-the-art logistics information and technology. The basic tenets of the previous editions have been retained, but new material has been added to make the book more managerial, integrative, and "cutting edge." Strategic Logistics Management is still the only text that takes a marketing orientation and views the subject from a customer satisfaction perspective. While emphasizing the marketing aspects of logistics, it integrates all of the functional areas of the business as well as incorporating logistics into supply chain management. This book has been extensively revised and updated in the areas of technology, global coverage, and transportation. This book features brand new chapters on Supply Chain Management (Ch 2) and Measuring and Selling the Value of Logistics (Ch 17).

Customer Reviews:

4 out of 5 stars Fourth Edition Selected for Graduate Course.......2002-03-12

I reviewed six different texts in preparing for a graduate level course in International Logistics at Baruch College before deciding on Stock and Lambert's Fourth Edition. This text combines currency, and breadth and depth in a way that is most relevant to the manner in which I wish to conduct the class. It provides a useful and usable reference to the students after the course is completed. Furthermore, the related web site has been very helpful in utilizing this text. I will complement the text for certain modules (i.e., E-Commerce, Culture Change, Logistics as a Career). One always needs, no matter who the author, to provide relevant current material from other sources. A big thanks goes to Stock and Lambert for this text.

5 out of 5 stars Excellent Logistics Textbook.......2002-02-13

I have used this book as the primary text for my Supply Chain Management class at the College of New Jersey. My students are Junior and Senior undergraduate level students in the School of Business. The book provided excellent coverage of all major aspects of the logistics discipline.

I believe that the book would also be appropriate at the graduate school level. There are excellent case studies that can be expanded into worthwhile class discussions or projects.

The supplemental material for instructors is very helpful in preparing for lectures.

3 out of 5 stars Useful concepts, but outdated in nature.......2000-07-30

I used this textbook for a recent college course. I was very disappointed because the book was published in 1992 when the computer was a novel concept "for the future of logistics management". If you can get by this "minor" point, there are other good points to be learned in warehousing and inventory managment that are useful. In short: A good reference book.

3 out of 5 stars Only good as a reference book.......1999-10-04

This is not so much a text book for students, but rather a cook book for consultants. I found it boring to read and very superficial. But, as a reference guide in your professional carrier, it is probably quite useful.

5 out of 5 stars This is definitely for the mathematically minded logistician.......1998-10-18

This book focusses on each and every aspect of Logistics management starting from generating an order for a product/commodity right through the manufacturing process, waehousing, inventory management, transportation and customer service. It goes into a little more detail when it comes to inventory management incorporating some basic mathematics and algorithms. It explains each and every step of the logistics "supply chain" process with great detail and finesse. This book can almost (not entirely) replace a swag of other logistics books within its genre. A perfect text for any logistics/industrial engineering curriculum.
Purchasing and Supply Chain Management: Strategies and Realities
Average customer rating: Not rated
    Purchasing and Supply Chain Management: Strategies and Realities

    Manufacturer: Idea Group Publishing
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 1591408997

    Book Description

    Through case studies and practical examples, Purchasing and Supply Chain Management: Strategies and Realities illustrates how organizations worldwide can apply strategies for supply chain implementation. This book shows readers how to develop a supply chain strategy and implementation plan and use it to gain an advantage in the 21st century competitive marketplace.
    The Purchasing Machine: How the Top Ten Companies Use Best Practices to Manage Their Supply Chains
    Average customer rating: 2.5 out of 5 stars
    • Disappointing Book
    • How the Top Ten Companies Shouldn't Manage Their Chains
    • Very Average
    • Lots of words, little content
    • And where is the beef?
    The Purchasing Machine: How the Top Ten Companies Use Best Practices to Manage Their Supply Chains
    R. David Nelson , Patricia E. Moody , and Jon Stegner
    Manufacturer: Free Press
    ProductGroup: Book
    Binding: Hardcover

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    1. The Incredible Payback: Innovative Sourcing Solutions That Deliver Extraordinary Results The Incredible Payback: Innovative Sourcing Solutions That Deliver Extraordinary Results
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    ASIN: 0684857766

    Amazon.com

    The Purchasing Machine, by supply-management professionals Dave Nelson, Patricia E. Moody, and Jonathan Stegner, presents a strong argument for the growing importance of this highly specialized facet of the manufacturing process--incorporating "purchasing, money and material flows, ownership of acquisition and sourcing strategies, and even intellectual property movement and control"--along with a series of related measures that could carry companies to the top in years ahead. It also focuses on the leadership skills necessary to make them a reality. The authors admit that their best-practice companies (American Express, Flextronics, Whirlpool, Harley-Davidson, IBM, John Deere, Honda of America, Sun Microsystems, SmithKline Beecham, and DaimlerChrysler) aren't perfect in all areas, as evidenced by the recent tribulations of the latter automaker. But each has learned to excel in a particular area, such as customer relations or systems innovations, and the authors describe them and ways their examples might help others cut costs and turn resultant savings into "lower consumer prices, exciting products, or fatter shareholder returns." Nelson, Moody, and Stegner identify 20 of these best practices (such as Training, Supplier Information Sharing, and Loaned Executives), and show how "the discipline of acquiring and moving material" can be turned to strategic advantage. --Howard Rothman

    Book Description

    Every day companies leave billions of dollars in invisible, unrealized savings on the table because of poor supply chain management practices. Now supply management experts Dave Nelson, Patricia E. Moody, and Jonathan Stegner show not only how leading companies recoup these savings through their mastery of target costing, value engineering, and supplier development, but how supply chain management -- the discipline of acquiring and moving material -- has become a manufacturing company's hottest competitive weapon.

    Based on a survey of 247 purchasing managers and more than 1,000 hours of interviews and on-site visits, the authors have selected ten top firms whose supply management pioneers excel at twenty "best practices." With cases and stories, Nelson, Moody, and Stegner show how these leading-edge purchasing departments at American Express, SmithKline Beecham, DaimlerChrysler, Harley-Davidson, Honda of America, IBM, John Deere, Whirlpool, Flextronics, and Sun Microsystems have put into place pathbreaking processes and procedures. Here, for example, described in step-by-step detail, are Chrysler's SCORE program and Honda's strategic sourcing strategy that saved the companies billions. The book also includes a crucial section on the next stage of supplier development that will involve the sourcing and allocation of ideas as well as materials.

    The authors provide concrete, practical steps to improvement that any supply chain manager can take to successfully implement these best practices. The Purchasing Machine will be required reading for logistics, purchasing, and procurement managers in hundreds of thousands of companies. The authoritative nature of the authors' source material is certain to make this the single most important and practical reference on best purchasing practices for years to come.

    Download Description

    Every day, businesses leave hard-earned dollars on the table that could have yielded lower consumer prices, exciting new products, or fatter shareholder returns. These companies don't even notice that cash is slipping away at the far end of the supply chain -- procurement, design, and development. The key to saving these dollars is to become proficient in target costing, value engineering, and supplier development -- "the new basics of supply management". The Purchasing Machine describes the costs, benefits, implementation, and results of the twenty best practices that must be in place in order to achieve world-class supply management objectives. These include cost management, value analysis, delivery improvement, supplier quality circles and support services, and purchasing systems. Led by Dave Nelson, the authors profile the top ten purchasing organizations -- including DaimlerChrysler, Honda of America, Harley Davidson, IBM, and John Deere -- and show how they have succeeded. Their book is a vital resource for all logistics, purchasing, and procurement managers who want to understand how to make their company both smart and rich.

    Customer Reviews:

    1 out of 5 stars Disappointing Book.......2007-08-11

    There is very little to offer supply management professionals in this book. It is poorly written and the examples are of minimal value. It is clear that the authors are really only comfortable in large manufacturing environments. I am disappointed I paid good money for this book.

    1 out of 5 stars How the Top Ten Companies Shouldn't Manage Their Chains.......2005-05-06

    As a senior management exec, I'd have to say that this book was of no help at all. Although it has helped the supposed top ten companies with purchasing, I have used a completely different strategy using simple purchasing techniques. I suggest you read, "Managing and Purchasing Problem Solvers" by Jonathan T. Monczka. This book is much more efficent describing management principles clearly. I do not reccomend "The Purchasing Machine" at all.

    2 out of 5 stars Very Average.......2002-06-22

    As a purchasing professional, I turned to this book to gain insight to new or advanced purchasing practices that might help me in my work and I was very enthusiastic about the book when I began reading it. Instead of new knowledge, I found repetitive stories about the mass production environments in the automotive and related industries. Although some new thoughts or ideas were presented, I did not feel as if this book taught me anything novel or cutting edge. It is simply a repeat of purchasing concepts that can be found in many other operations or supply chain books flavored with managerial buzz words and the self-glorifying personal success stories of the authors and the companies they work for. If you work in a job shop environment or for a small to medium size business, this book is virtually useless. If you are in a huge mass production environment with a large budget, it might be of some value, but my guess is that you would already be familiar with the concepts presented.

    2 out of 5 stars Lots of words, little content.......2001-10-22

    Ifyou are looking for a "how to" book, look somewhere else. This book appears to have only general rules of the thumbs , wrapped in lots of manager lingo (people resource allocation, globalization, etc.) Overal very disapointing. The only positive side are the occasional industry examples, but there are not enough of them to make this book a good buy.

    1 out of 5 stars And where is the beef?.......2001-10-01

    Based on an extensive research project this book promises a lot but delivers nothing. The first thing that you have to recognize is that there is hardly any structure at all. Repitions abound without adding any value. The style of writing is close to unbearable - they could have put the contents into a fourth of the pages. The cases are sketchy at best; they claim to offer best practices but are nothing new. The book tries to look into the future and puts forward a wildly speculative view of what the authors think lies ahead; again they do not offer a vision but describe the status quo in future tense. For people who like real satire I recommend Moody's Harley Davidson poem! Summary: Only recommended for those who need to own every book on the subject...

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