Book Description
In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world.
Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years.
Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including:
• Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your
estimate or throw in an extra service free of charge
• No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them?
• Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve
• Borrow, borrow, borrow: Sewell, for example, learned about hospitality from Japanese culture, cleanliness from Disney, and
politeness from his mother.
Customer Reviews:
Classic Sales primer.......2007-07-28
Carl Sewell's model for Sales and repeat business in the automobile business was thrust into the spotlight by some generous praise from uber-guru Tom Peters. This is his book on how he did it. Of course so much of it is beyond obvious ("Listen to your customers" - who doesn't know that's important in Sales?) but then again, he has to be doing something right.
Key themes include:
- The important of understanding you customers.
- Service through systems.
- How do deal with people.
- Measurement.
- Creating customer experiences.
- Learning (Borrowing).
Perhaps Sewell's greatest contribution to broader Marketing management is the concept of the lifetime value of the customer. Is a customer worth the Caddy they buy, or every one they buy during their life? That's what costs need to be measured against.
The book does earn it's spot in any Management library.
Great!.......2007-02-09
This book gives valuable insight into what a customer really wants and thinks. I would recommend this book to anyone who works with customers, employees and employers alike! Often we forget who really pays your paychecks. (Hint: It's not your boss!)
Easy Read.......2007-01-09
If you have ever managed any type of business, you will know that many of the things Carl Sewell says in this book is very true. If you haven't managed a business, you will definitely learn something to apply in the future. Sewell writes as he would talk, so the book is easy to read and understand. The strategies he applies to many of the fundamentals of his book may only work for a specific group of customers, but then again, he tells you to target those customers at the same time. Good book, and I would suggest it to anyone who wants to learn about customer service and managing a business.
Great Practical Application of Service .......2007-01-09
This book cuts through all the theory and gives a real life view of someone who is passionately dedicated to service and shows how service drives superior business. All the business theories come to life through real life examples from Carl Sewell's business experience. It is a down to earth book of how to see the true value of service to a business and how to think like a customer to deliver world-class service.
Since he is the boss over his firm, there are a few things that need to be modified or adapted to fit in the corporate world to be practical.
Overall, a good read. It will energize you in thinking about service as a strong business tool.
Classic Book.......2006-09-03
This book does a great job of giving useful and easy to implement information to anyone who wants to increase customer satisfaction and referrals. The author writes from his personal experience in the automotive industry.
It is easy to read and even gives a checklist at the end of each chapter with the points or lessons of the chapter. Although some of the examples seem obvious, I find they are almost never followed. I think anybody could gain financially from reading and following the ideas given in this book. I would recommend this book to anyone who is serious about increasing client loyalty and referral business.
Book Description
Dale Carnegie’s books have sold 20 million copies. This volume gathers two of the unrivaled guru of motivational writing’s best guides in one.
Dale Carnegie’s motivational and practical teachings are as sound today as when they were first written. Bestsellers for more than 60 years, How to Win Friends & Influence People and How to Stop Worrying & Start Living, have taught millions how to achieve the pinnacle of personal and professional success. They’re now together in one must-have volume. How to Win Friends reveals fundamental techniques for handling people, six ways to make others like you, tricks for becoming a better speaker, and how to be a leader. In How to Stop Worrying, Carnegie offers proven formulas for eliminating 50 percent of your business concerns immediately, suggestions for lessening financial fears, ideas for avoiding emotional upset, and much more. It’s the key to exchanging self-consciousness for self-confidence.
Customer Reviews:
I would have given this book five stars, had I ever read it........2007-01-10
Gods do not want me to know what Dale Carnegie wrote in his book. First time I ordered it, the dimwits from the post office lost the package. By the time that fact became firmly established, Amazon did not have any more copies in stock and issued a refund. I ordered then from one of the Amazon sellers, but few weeks later got another refund. And today, I have received an e-mail, asking me to review few earlier purchases, including this book. The e-mail had a convenient link to the reviewer's page. So, here you go: happy to oblige!
A good read but..........2006-11-03
I really enjoyed reading this book. It was amazing how relevent it still is and how little people truely have changed. This book is a must read. The only complaint I have which prevents me from giving this book a 5 star rating is; a few sermons scattered mostly towards the end of the book. I really didn't appreciate them. After a person gets past this I would recomend this book, and have recomended it to friends with the cautionary comment about the 'sermons'.
New Title Suggestion: How to get laid in 60 minutes........2003-03-26
The very first time I applied these techniques in a bar, I simultaneously made out with 2 gorgeous women. This book has changed my life... What more can I say?
There are, however, some points that must be cleared up before you apply the techniques within this guide.
1.In many cultures, it is considered rude to ask personal questions of a relative stranger. (ex: "what do you do for a living.")
2.In today's legal environment, you may be held liable if you begin an argument by telling your opponent they are correct. (Ex: saying "I'm sorry" at a traffic accident.)
A must have.......2002-09-08
This book was written in the early 1900s and still is very effective today. I found this book to be essentially "priceless". Whatever I describe here would not do justice to what this book deserves.
Believe the other reviews, I bought this book based on them and am very glad I did. Very easy to read, very long but something you do not want to put down.
I may be wrong but let us examine the facts.......2002-01-22
You know this book only got a 4.5 rating which made me curiuos. After scaning through all the review, i found that some actually gives the lowest rating there is to the book. I was upset.
Still it was no surprise that they don't like it. You cannot satify everyone. But then some of this reviews does sound misleading which in turn gets on my nerve.
I mean how many times do you come across a book that does exactly as what its title said? Tecnical book maybe, but self-helps? And how many self-help that put a title so bold as this one in the first place? The thing is,this book delivers. You might have to apply it constantly to be good at it and sometimes it might even be difficult but it delivers.(it takes time)
The other thing is this book doesn't teach you to lie or decipt. Although some may do that after reading the book but then it's not because the book teaches them to be evil, only simply because they are unethical. It is like saying cloning is bad because poeple can use the technology to create an army of super human. Like science, the book doesn't tell how to use your knowledge but only tells you how to do it.
Sincerity. The book does to emphasize on it in order to not confuse its principles as evil. So, why does people still get confuse? As I understand, the defination of sincerity (in virtue terms) means performing something like helping other people
or giving something away with hoping for reward or anything else in return.
So does winning friends. You may become popular or well liked but don't hope for anything in return if you are sincere. It is because of people hoping for too much when applying this principles that they gives 1 star for the book. -sigh-
The other thing I was upset are reviews that like the book but doesn't gives full star for it. Why? Don't they realised that there is no other book like this one?(ok there is another one) Dale Carnegie wrote self-help like how it should be written:
1. Include priciples of successful people.(two years research)
2. 8 years of research through experience of thousands of people.
3. No "the best way to [insert action] for me is this, this, this and so I hope you would follow my style of doing things".
4. An introduction that says "Why do I bother to write another book, and after I have written it, why would you evenbother to read it. Fair question and I shall try to answer them both..."
As Carnegie himself said, this book is not born out of the ivory tower. If you think that there is a better way to write a self-help book, tell me and then find a book that is written that way. Betcha can't.
Book Description
Freeing yourself from debt is easier than you think! Take it from Stacy Johnson. As creator of the hugely successful Money Talks television news series, Johnson has helped millions of people get out of debt, achieve enduring financial freedom, and earn big from wise investments. Now it's your turn. In this focused, practical, and inspiring new book, Johnson shares the secrets of his amazing program that will win you financial freedom in just seven days.
Strange but true, financial freedom has almost nothing to do with how much you make or what you know about high finance. It all comes down to three basic principles: get rid of the debt that is shackling you, learn to live below your means, and start investing sensibly and consistently. In
Life or Debt, Johnson spells out exactly how to accomplish these goals in a step-by-step plan that covers
* How to calculate what you really earn, where your money goes, and how you can quickly convert debts to investments
* How to quit "working" for credit card companies and mortgage holders by reducing (or eliminating) your debt now
* Why you're actually paying three times the sale price of the items you buy --and how to stop
* How to work out a simple budget that provides ample money for what you need and cuts out unnecessary expenses
* How to melt away that mountain of debt by prioritizing which debts should be paid off first and at what rate
* The secrets of investing wisely and with minimum risk
* 205 ways to save money--it really does add up!
Destroying debt does not mean radically changing your lifestyle or giving up the things you love. It does mean taking charge of your financial freedom and making sure the money you earn goes to the things you care about. The power to live without debt is yours--let Stacy Johnson and this revolutionary new book help you unleash it now!
From the Hardcover edition.
Customer Reviews:
Average Read Among Many..........2004-10-31
Stacy Johnson gives us a decent first work in "Life or Debt". I have come across many personal finance books - some bad, some good. This one ranks somewhere squarely in the middle.
To be frank, I was able to conclude within a chapter or so, that the book was written by the proposed author as opposed to a professional writer. The language used throughout the book seemed to be "dumbed down", either intentionally or not (not necessarily a bad thing).
If you've read quite a few books related to personal finance, then you are by now familiar with the basic concepts used to accumulate wealth and beat down debt, ie., save a tenth of every paycheck to invest, pay off the highest interest debt first, consult with professional third parties if needed, etc. A lot of this information by now is getting totally redundant. Only a complete novice will receive insight from these age-old tips.
Now that the critical stuff is out of the way, I will praise this book for the things it does right. The chapter devoted to saving money entitled, "205 Ways to Save" is excellent. The majority of the tips are first rate money savers. Some of the tips may be familiar to seasoned readers and others will seem like common sense, but there are also some genuine money-saving winners among the selections. I feel that if the reader used even a small portion of the tips a substantial savings will be realized, especially if used on a regular basis. The author even offers up an informative chapter on how to deal with the big, bad credit bureaus.
Stacy Johnson gives us a solid, but far from perfect, first effort involving the world of personal finance and all the follies that can go with it. He offers insightful tips and hope to many people who are fighting to better their financial situation. It can only get better from here.
Excellent resource.......2004-04-13
This book is an excellent resource for anyone working on getting their financial life in order. Not only is it informative, but it is entertaining as well. Stacy has a way with his writing that allows you to enjoy while you are learning about finances. Even if you are financially savvy, this book is a great one to have on hand and share with family & friends.
Great book!.......2003-08-13
I'm so glad I ran across this book in an airport! By reading this, I realized by trying to keep up with the Joneses, I was placing myself in a serious financial crisis. By using the techniques in the book, I hope to have all my debts paid off in a couple of years.
Buy this Wonderful Book Today!!!.......2002-02-18
I recieved an advance copy of this wonderful book from the author. I have to say that reading this book is like having a close friend come over to your house and share the financial facts of your life. Stacy Johnson really knows his stuff. His experience on finances is second to none. This book provides an amazing "Blue Print" on getting your financial house in order.
Freeing yourself from debt is easier than you think after you read this book. As you probably know Stacy is the creator of very successful Money Talks television news series. He has been a Godsend to millions of people who need advice on getting out of debt, achieving financial freedom, and earning handsome profits from smart investment decisions. This book will inspire you take take charge of your Financial life!!!
You must give this book a try. It will be one of the smartest investment decisions you'll ever make.
An exciting approach to the same dull topic.......2002-02-12
This is my first book review, but I have to take the time to highly recommend this book. I saw Mr. Johnson on a local talk show (Northwest Afternoon here in Seattle) and I was inspired to buy his book. What this book essentially is adovcating is hapiness through financial freedom, which is accomplished by paying off all debts and then turning these debt payments into wealth. The way that Mr. Johnson sets this up is simple and self-supporting, and I personally am setting out on his recommended path. I especially love the section on how to make money off of telemarketers through the use of "do not call" policies. I have already used it on American Express, who kept calling me about credit insurance, and it promptly shut them up (apparently "I'm not interested" doesn't work, but "I will sue you" does). This book will pay for itself and is worth the time for anyone who is tired of working for everyone else.
Book Description
Whether you're a novice or expert yoga practitioner, this accessible little book offers up 23 morning stretches to improve your health and well-being in just 14 minutes a day. Do them right in your kitchen with no more equipment than a chair and the countertop. While the kettle is boiling, the dog is being let out, or the kids are getting ready for school, you can begin to feel better and look better for life.
Customer Reviews:
Better than a relaxing morning cup of Tea!.......2007-08-12
This short routine has done wonders for my back. I have done it every day for 2 months now. Sometimes I do it during the day at work to help stretch and loosen up muscles from sitting at a desk. Sometimes I do it at night before bed to help me sleep.
It does wonders in the morning to get all the kinks out, and it is also amazing how such simple exercises can strengthen your muscles.
It has different variations on certain exercises to make them easier or harder.
It is exactly what it promises to be!
Simply ...worth every penny!.......2007-07-28
Have used this book and audio CD for years now. It was a great investment - it is simple enough that you will utilize what it teaches frequently. You can fill in with more yoga should you want to - but with this you know you have done a simple overall body workout. Whether you want to do it on your own by looking at the images ( I scanned the image of all the moves in the back of the book - enlarged it and had it laminated) or listen to the gentle voice that takes you through the progression of each move (add it to your ipod) - either or both will work for you at home or if you travel and want to take it with you.
Cup of Yoga.......2007-03-20
I liked this easy to understand and do book. Sometimes in the morning I have a few moments of quiet time and when I use this book, my day seems to go a little bit better. I also am not as stiff in the morning if I have "yogaed" the day before. I recommend this book because of the ease of use and the little amount of time it requires.
Wendy Belaski
Very practical, bargain price!.......2006-05-11
*****
This is a brief (80 page) book with a short (15") morning wakeup yoga/stretch routine that can be done by people of all levels of fitness. Even experienced yoga practitioners can enhance their practice with this convenient routine.
However, I think it will appeal strongest to beginners---especially those who think that yoga is "too hard", or they are too fat or too old or too ill for yoga, people who are really busy but want something doable in 15 minutes while their coffee (or even better, green tea!) brews. No props, special clothes, or other equipment are needed.
The book comes with a 15" CD that is both quickly paced and peaceful. First, you learn the exercises by reading the book. This should take a few days to feel comfortable with the exercises. I want to stress again that modifications are included so that anyone can do these. Then, once you are familiar with the stretches, you can "whisk" through them peacefully (I know it sounds impossible, but it's not!).
I love this series (called "A Morning Cup" series with compact and value-packed books like this on Pilates, Massage, Meditation, Balancing, Stretching, Strengthening, and Tai Chi, too) and this book especially!
*****
A Morning Cup of Yoga.......2005-08-29
This book was recommended by my yoga instructor and it is wonderful. It shows me each step and explains in detail how they should be done. Makingit very easy for me to do at home by myself. It even has a CD to listen to.
Amazon.com
The pressures of modern living make it all too easy to become disconnected from our families, both geographically and psychologically. Embarking on a project to capture your loved ones on tape will not only bring everyone closer together in the here and now but will create a legacy of memories for future generations. Under the sage guidance of Mary LoVerde in Touching Tomorrow: How to Interview Your Loved Ones to Capture a Lifetime of Memories on Video or Audio, we learn how easy (if time-consuming) it can be to help family members open up, share memories, and reveal hopes and dreams, and how to record these interviews on video- or audiotape.
From overcoming resistance to making the speaker feel comfortable, and getting it all recorded to making this heirloom-to-be uniquely your own, LoVerde offers instructions and tips as well as moving recollections from those who have participated in the process. LoVerde's extensive lists of questions are perfectly geared to get the whole thing rolling, and even if your discussions never reach the taping stage, you'll gain valuable insights and hear touching remembrances from your own loved ones just from trying out the interview procedures. --Amy Handy
Book Description
What does your mother remember
about her first kiss?
What's the first thing your father
tells himself every morning?
By the time we are adults, it is all too easy to look at our parents and grandparents as though their lives have been miles removed from our own, causing a communication and generation gap seemingly impossible to bridge. But the older we get, the more we understand the importance of connecting with our elders before they're gone. There is no better way to do this than to talk to them like you never have before and create a record of their lives to share with the next generation.
Showcasing over 200 questions that are sure to help you know your loved ones better than you ever dreamed, Touching Tomorrow contains everything you need to record your family's most valuable asset: their wisdom, humor, and love.
With tips on preparing both yourself and your elders for the technical and emotional process, helpful hints on coaxing shy or reluctant family members to participate, and heartwarming real life stories from people who have already preserved their elders' memories on tape, this is an invaluable guide to creating a precious family heirloom -- one that will truly touch tomorrow.
Download Description
"What does your mother remember about her first kiss? What's the first thing your father tells himself every morning? By the time we are adults, it is all too easy to look at our parents and grandparents as though their lives have been miles removed from our own, causing a communication and generation gap seemingly impossible to bridge. But the older we get, the more we understand the importance of connecting with our elders before they're gone. There is no better way to do this than to talk to them like you never have before and create a record of their lives to share with the next generation. Showcasing over 200 questions that are sure to help you know your loved ones better than you ever dreamed, Touching Tomorrow contains everything you need to record your family's most valuable asset: their wisdom, humor, and love. With tips on preparing both yourself and your elders for the technical and emotional process, helpful hints on coaxing shy or reluctant family members to participate, and heartwarming real life stories from people who have already preserved their elders' memories on tape, this is an invaluable guide to creating a precious family heirloom -- one that will truly touch tomorrow."
Customer Reviews:
It's never too late.......2005-09-09
If you have ever thought about saving your memories or those of a loved one, this book is an excellent step-by-step guide on where to begin and how to proceed. Highly recommended!
Book Description
Good balance makes every exercise routine easier, and even ordinary walking, standing, sitting, and bending are much more comfortable after some training in balance. Exercises that also build flexibility and strength work best to adjust and improve a person's sense of balance, and this guide provides step-by-step instructions for a daily 15-minute workout that will increase confidence, relaxation, and gracefulness in movement. Particularly helpful for active older people who want to maintain agility and strength with a quick and simple morning exercise routine, the accompanying CD also goes through the exercises and offers tips to enhance well-being.
Customer Reviews:
Enhances Balance.......2006-02-10
"Research has shown that any exercise that helps build muscular strength and endurance will improve your ability to function in your daily life." ~Dr. Alan Walmsley
A Morning Cup of Balance is a 15-minute routine that encourages a deeper awareness of how the body moves when you present balance challenges. Not only is this a fun routine, it can help you prevent injuries in daily life. The exercises are designed to increase strength, stability and flexibility. You will be standing, sitting and also moving back and forth and side to side. While you don't need anything more than a chair, a ball is useful during the "ball toss" segment, although you can also use a pillow.
Kim Bright-Fey guides you through a personal training session on the CD and the book is a convenient reference, complete with pictures of each exercise and detailed information. A "Routine at a Glance" page is useful as a quick reference guide. There is a short "Tai Chi" for Balance section and an introduction to using Imagery for Better Balance. To truly enjoy these sections, you may also want to look for "A Morning Cup of Meditation" and "A Morning Cup of Tai Chi."
Also look for:
A Morning cup of Strengthening
A Morning Cup of Yoga
A Morning Cup of Stretching
A Morning Cup of Pilates
A Morning Cup of Massage
Each book comes with a CD and the CD is very useful when you are traveling. Each book and CD provides a little escape from daily existence, then you can enter the world again: refreshed and strengthened.
~The Rebecca Review
Book Description
DESTINY 5 - RED SOX 4 declared one Boston headline after Bucky Dent's unlikely home run had cost the Red Sox the dramatic 1978 playoff game at Fenway Park against the Yankees for the Eastern Division title of the American League. No one has commented more eloquently and openly on destiny's victories over the Sox and their devoted fans through the years than writer and New York radio personality Jonathan Schwartz, who left his heart in Fenway at an early age. Schwartz's stirring and unusually intimate account of the beauty and heartbreak of that resplendent day in '78 appeared in Sports Illustrated in 1979. It is now issued, on the 25th anniversary of the game, with a new autobiographical essay in which Schwartz reflects on the Sox, his life, and destiny's various line-ups in the two decades since Dent. With an Introduction by Boston Globe sports columnist Bob Ryan.
Customer Reviews:
About as Long as Hamlet and Just as Poetically Tragic.......2006-07-14
Jonathan Schwartz captures the sweet sadness of being a lifelong Red Sox fan (at least until 2004).
One More Excrutiating Day in the Curse of the Bambino.......2000-08-07
Unless you are a Red Sox fan, you may not know about the Curse of the Bambino. In the early part of the 20th century, the Boston Red Sox dominated the American League. One of their best players was a pitcher named Babe Ruth. The owner traded the Babe to the New York Yankees in exchange for the money to invest in the Broadway production of No No, Nanette and it's been no cigar for the Red Sox ever since.
Jonathan Schwartz has one of the worst cases of Red Sox addiction that I have ever heard of. He has been a radio announcer in New York for over 30 years (that's enemy territory for Red Sox fans). To stay up with his beloved Red Sox, he spent almost $15,000 in long distance charges from 1970-77 to listen in to the air check for WITS in Hartford of the games (calling in from Paris in some cases).
This is a story first published in Sports Illustrated in 1978 and covers one of the worst periods in Red Sox history: The season when they blew a late 14 game lead to the dreaded Yankees. I lived in Boston at that time, and it was painful to recall the swoon. Yet at the end of the season, they pulled a comeback and tied the Yankees. There was to be a one-game playoff in Fenway Park (determined by a coin toss) on October 2, 1978. In a prior playoff against Cleveland in Fenway in 1948 (also on October 2), the Sox had lost 8-3.
During the slide, the worst time had been when the Red Sox lost four in a row in Fenway to the Yankees with less than a month to go. Schwartz recounts his reaction. In a funk, he impulsively walked out of his apartment with $50 and a credit card, and flew to California. Only after arriving did he remember to call his live-in girlfriend and tell her what he had done.
With the big game coming up, Schwartz thinks he should take it easy and watch the game on television. At the last minute, he cannot resist and calls in some markers to get a press pass.
Most of the book recounts the game. It is interspaced with pre and post game comments from the key players.
The ironies continue to abound. You'll have to read the book to get them all. The Sox took a 2-0 early lead, but the faithful were fearful. Bucky Dent, the light-hitting shortstop, fouled a ball off his leg and play was stopped temporarily while he was treated. On the mound, the delay cost Torres (the Red Sox pitcher and former Yankee) his concentration. You guessed it. Dent hit a home run. Gossage replaced Guidry later on and stops the Red Sox from rallying back.
The final score: New York 5, Boston 4 (or as Schwartz puts it "Destiny 5, Boston 4).
Required reading and rereading for all Red Sox fans until the Curse of the Bambino is lifted!
Overcome your disbelief that anyone team could have so much bad luck with so much talent by reading this engaging story of baseball tragedy!
Book Description
If you only knew then what you know...now...
You're in good company. Few of us get through life without wishing we could get a do-over. But you know the rules: You only go around once. So what's the secret to making better choices the first time through? And what practical wisdom and insight will help you to re-shape your destiny to match your dreams?
Learn from those who have come before you.
If There's One Thing I've Learned is an inspiring and life-affirming collection of everyday epiphanies from people recalling pivotal moments in their lives. The stories speak of life's lost and found: love, time, career, money, dreams, childhood. Bring them along for your journey so that, like a well-traveled companion, they're always nearby to move and comfort you and help guide you to the life you were meant to live.
Let the experiences of others show you that:
*You should think twice before you let love walk away...
*When you're not appreciated at work, you can move on...
*You can change your life before it's too late...
*Time passes and before you know it...
*When you do what you love, the joy will follow...
*Your children need your presence...now...
*To act on your dreams you must awaken...
Customer Reviews:
Required reading for all students of life..........2006-01-05
James Green's book encourages the reader to look within himself/herself, to focus upon their goals, what's important in their lives and also offers some solace that we can learn from our past, in order to improve upon our future. It's refreshing to read a "guide" which isn't another fad. Rather, the author offers thought provoking experiences from diverse individuals, which can be of benefit to all.
Compelling stories where you find yourself.......2006-01-03
Reviewed by William Phenn for Readers Views
James Green, airline pilot turned writer, turned motivationalist. All he has seen and all he has done, does not compare to what he has written in this compelling volume.
Green has interviewed eighty seven people (I shall have to find out why 87 and not 90?) from all walks of life. Taken one aspect of a person's life, he gives the reader an insight into that person which no one has ever heard before. This book has true accounts of lost love, internet love, disappointing careers, unfulfilled dreams, shattered lives and few successes. Successes such as Green, who includes an excerpt from his own life, tells of how he made the right choice in his early years and how that choice, that one single moment in his existence, made an amazing difference in his life.
Green has filled "If There's One Thing I've Learned" with over two hundred and fifty pages of the most interesting accounts of people. Recollections they have had of the good, the bad, and the ugly. One such example is Steve, the thirty seven year old architect, that discovered internet dating. His humorous account of cyber sex and internet dating left me in stitches. Then there is Ron, the thirty nine year old technician, whose story was in the chapter titled "The One Who Got Away" - a heart breaker that will read like a Greek tragedy. On and on, the examples are endless, the stories compelling.
Green has combined every facet of enjoyable reading into this volume. There is joy, drama, tragedy, sex (not erotic) and no violence. If there's one thing I've learned, this is a very enjoyable book that is general audience. Lessons learned in the book are many; see which one relates to you and your life.
I highly recommend this fine piece of literary work to all who can read. You are in here somewhere, mark my words.
A "Moving" Gift.......2005-12-09
I received this book as a gift and was very moved by its content. The author's personal experiences, as well as those of others he shares, serve to remind the reader of the importance of living life without regret ... something I promote in my romance seminars and coaching. This book is definitely worth the read, not to mention you may want to gift someone you love with a copy. Oh, and don't be surprised if you discover that one of the stories you read is very close to your own. Congratulations, Mr. Green!
Life Is To Be Lived Each Moment.......2005-12-02
IF THERE'S ONE THING I'VE LEARNED by James Green is about "how to seize your once in a lifetime chance to get it right." The author has interviewed hundreds of people of all ages and walks of life and asked what is the most important lesson each has learned and how he or she learned it. The stories and the lessons are told in the interviewee's words. Many are followed with a related wise saying from Wisdom teachers of various faiths through the ages
A wonderful read! .......2005-11-02
"To know the road ahead, ask those coming back."
--Chinese Proverb
James Green's interviews with 87 people helped them reveal their moment of truth--and what truth it is. Each story is only a few pages based on: If you could go back and change anything in your life, what would you do differently?
The subtitle of the book is "How to seize your once-in-a-lifetime chance to get it right." It's pretty obvious we will see ourselves in more than one of the stories.
You cannot have a favorite in these stories as each one makes a strong point. For example:
-- A retired NYC cop says he wishes he had been more open minded as a young man relative to people of different races.
-- A young woman tells how she loved men who didn't love her; and was loved by men she didn't love, and how she finally decided to save herself physically and emotionally for the right man.
The author is an airline pilot who decided that "He would listen to the whisper and not let life pass him by, and that he would live his life without regret."
The interview questions he used are part of the book, and if you read them, you will be forced to think about things you learned as each one is a subtle nudge down memory lane.
Can you tell I loved this book! And as a bonus, he included some really great quotes.
Armchair Interviews says with so much downer news in the media and our lives today, these stories so very uplifting.
"Experience is a hard teacher because she gives the test first,
the lesson afterwards."
-- Vernon Sanders Law, pro baseball player
Average customer rating:
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All in one lifetime
James F Byrnes
Manufacturer: Harper
ProductGroup: Book
Binding: Unknown Binding
 United States
| Americas
| History
| Subjects
| Books
| 19th Century
| 20th Century
| 21st Century
| African Americans
| Civil War
| Colonial Period
| General
| Revolution & Founding
| State & Local
ASIN: B0007DKPIW |
Books:
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- Fretboard Logic SE: The Reasoning Behind the Guitar's Unique Tuning + Chords Scales and Arpeggios Complete (The Fretboard Logic Guitar Method Parts I and II) (Fretboard Logic Guitar Method Ser)
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
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