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Hole's Human Anatomy & Physiology with OLC Bind-In Card
David N. Shier , Jackie L. Butler , and Ricki Lewis Manufacturer: McGraw-Hill Science/Engineering/Math ProductGroup: Book Binding: Spiral-bound Similar Items:
ASIN: 0072438908 |
Book Description
Hole's Human Anatomy and Physiology assumes no prior science knowledge and places emphasis on the fundamental concepts without overwhelming students with too much detail. The text supports main concepts with clinical applications, making them more relevant to students pursuing careers in the allied health field. The learning aids throughout the text, along with the reader-friendly writing style, create a highly-effective learning system for understanding the concepts of anatomy and physiology.Customer Reviews:
Hole's Anatomy & Physiology.......2006-03-20
Nursing Student Review.......2006-03-04
Very Good Book.......2005-09-19
Not the best A&P book.......2004-07-30
MP: Hole's Human Anatomy & Physiology with OLC bind-in card.......2004-06-06
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Hole's Human Anatomy & Physiology
David N. Shier , Jackie L. Butler , and Ricki Lewis Manufacturer: McGraw-Hill Science/Engineering/Math ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0070272468 |
Book Description
Hole's Human Anatomy and Physiology assumes no prior science knowledge. The text supports main concepts with clinical applications, making them more relevant to students pursuing careers in the allied health field. The learning aids throughout the text, along with the reader-friendly writing style, create a highly-effective learning system for understanding the concepts of anatomy and physiology.Customer Reviews:
Simple to understand, not a boring textbook........2005-03-06
Great Textbook.......2001-05-12
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The Sensitive Nervous System
David S. Butler Manufacturer: Orthopedic Physical Therapy Product ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 064640251X Release Date: 2000-01-01 |
Product Description
David Butler's classic text updates and integrates the growing science of neurodynamics. Physical examination of the nervous system is carefully illustrated and explained. Management strategies are underpinned by cutting edge neurobiology and evidence-based medicine. Over 300 drawings/illustrations.
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Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance)
David L. Butler Manufacturer: Butterworth-Heinemann ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0750676841 |
Book Description
'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call center manager's disposal. Drawing on the author's unique data sets and years of research experience in the industry, 'Bottom-Line Call Center Management' helps call center managers evaluate their current status, implement cost-effective changes, and measure results of their changes to ensure a culture of accountability within the call center at all levels increasing the bottom line.Customer Reviews:
A hands-on guide to customer running customer call centers.......2004-05-20
It doesn't have to be that way. David Butler shows how call centers can be a bottom-line asset to companies, not just a money sink. It cites, for example, the case of a highly cost-effective center in the south-west United States with an annual employee turnover of under 3% and (if I guess the real identity of the company correctly) many happy repeat customers, including myself.
David Butler owns a call center management company and is a recognized expert on the subject. "Bottom-Line Call Center Management" contains detailed information on where best to locate new call centers, how to evaluate and implement new call center technology, how to calculate the value of a call center in dollar terms, and how to create an environment that will attract and retain a loyal and productive staff.
For those of us on the customer side of the business, Dr Butler stresses the need to ensure that representatives are familiar with the products they support or sell. Call center representatives, just like all customer-facing staff, need to understand how customers use the company products and services. If representatives can't articulate product knowledge and understand customer concerns, they really are just a "cost center" and, as the author repeatedly warns, are in danger of having their jobs eliminated or sent abroad. That represents a disaster to their communities and a financial loss to the companies that employed them.
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Hole's Human Anatomy & Physiology
David N. Shier , Jackie L. Butler , and Ricki Lewis Manufacturer: McGraw-Hill Science/Engineering/Math ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0073316091 |
Book Description
Shier et al., continue the unparalleled tradition of Hole in the 11th edition. Hole was created for the introductory level student and assumes no prior science knowledge by placing emphasis on the fundamentals.This new edition updates a great A&P classic while offering greater efficiencies to the user. The 11th edition of Hole also offers never before technology that combined with the text offer users an incredible Course Solution! Technology like Anatomy and Physiology Revealed and ARIS ( Assessment, Review, and Instruction System), a complete electronic homework and course management system bring unprecedented opportunities to the classroom whether on campus or at home!
Customer Reviews:
Fast shipping - easy ordering.......2007-10-01
................................................2007-09-15
Good Shipping.......2007-07-30
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Hole's Essentials of Human Anatomy and Physiology
David N. Shier , Jackie L. Butler , and Ricki Lewis Manufacturer: McGraw-Hill Science/Engineering/Math ProductGroup: Book Binding: Hardcover Similar Items:
Accessories: ASIN: 007310938X |
Book Description
Designed for the one-semester anatomy and physiology course, Hole's Essentials of Human Anatomy and Physiology assumes no prior science knowledge and supports core topics with clinical applications, making difficult concepts relevant to students pursuing careers in the allied health field. The unparalleled teaching system is highly effective in providing students with a solid understanding of the important concepts in anatomy and physiology.Customer Reviews:
Hole's Essentials.......2007-01-05
Essential College Text.......2006-07-25
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Hole's Human Anatomy & Physiology
David N. Shier , Jackie L. Butler , and Ricki Lewis Manufacturer: McGraw-Hill Science/Engineering/Math ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0073213640 |
Book Description
Shier et al., continue the unparalleled tradition of Hole in the 11th edition. Hole was created for the introductory level student and assumes no prior science knowledge by placing emphasis on the fundamentals.This new edition updates a great A&P classic while offering greater efficiencies to the user. The 11th edition of Hole also offers never before technology that combined with the text offer users an incredible Course Solution! Technology like Anatomy and Physiology Revealed and ARIS ( Assessment, Review, and Instruction System), a complete electronic homework and course management system bring unprecedented opportunities to the classroom whether on campus or at home!
Customer Reviews:
Hole's Human Anatomy & Physiology.......2007-09-16
Average customer rating:
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Mobilisation of the Nervous System
David S. Butler Manufacturer: Churchill Livingstone ProductGroup: Book Binding: Hardcover Similar Items:
Accessories:
ASIN: 0443044007 |
Customer Reviews:
An excellent text for the novice and experienced clinician.......2000-12-15
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Solaris Operating Environment Boot Camp
David Rhodes , and Dominic Butler Manufacturer: Prentice Hall PTR ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0130342874 |
Customer Reviews:
Get Another Book on Solaris.......2007-02-04
Not very good book.......2006-04-13
The ONLY Solaris SA's Book Worth Having On Your Desk.......2006-01-24
Best Solaris Administration Book.......2005-08-12
Extremely well written - 5 stars easily.......2004-11-30
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Hole's Essentials of Human Anatomy And Physiology
David N. Shier , and Jackie L. Butler Manufacturer: McGraw-Hill Companies ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0073204811 |
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