Book Description
An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.
Customer Reviews:
A VERY GOOD TOOL.......2001-08-18
This is a very good tool professionals can use to run their places.No matter what style is your restaurant or where in the world is located everything you read in this book solves you problems.Even if you use specialists to train your emploees it is good to read it yourself. The way it is written helps a lot to use the book.Just pick up a paragraph every day and try it like i did.You will see much differnce in your place within a month.
This is a good book for beginner restauranteurs.......2001-06-07
If you have been in the restaurant business for any length of time you do not need this book. It does not cover anything new. If you are looking for new ideas to satisfy your guests, or for details that you may be overlooking in quality service, this is not the book for you.
culinary books are more intresting if they state oppions........1999-01-14
I think culinary arts is importatn state in america and thier are so many books who don't give the whole picture.. Maybe thier should be...
An eyeopening look at dining out from the guest's perspectiv.......1998-11-16
I found this book very informative and easy to read. The thrust of the book centers on attention to detail, the task that seems to get lost or forgetten in the day-to-day operations of many restaurants! A great find!
Book Description
The subtitle of Barebones Project Management is "what you can't not do," and if you're managing a project, that's a perfect description.
Customer Reviews:
Hard to Find More Value per Page.......2007-03-11
With many larger books, if you want to take away anything at all, you need to make a set of notes because the gems of the book are scattered across so many pages. Well this book comes as condensed notes - it's 52 pages not counting the introduction. If that's not condensed enough, there are brief summaries at the end of each of the seven chapters.
As the author mentions, this book is not for project managers leading major projects. This book is geared for people who need to do project management as part of their job, so they can get back to the rest of their job. It goes on to discuss the minimum one needs to do to increase the likelihood of success for the project. It includes areas from planning and managing the project to politics and staffing.
For those not familiar with the author, Bob Lewis is one of the most colorful technology writers around. His style is that of a casual conversation, with plenty of humor thrown in for good measure. As an example of the humor, from a couple of footnotes:
"Best" is defined as "makes the situation most convenient for the project manager."
"Worst" is defined as what always happens unless you take active steps to avoid it.
I strongly recommend this book for anyone involved with IT projects who cares to see them succeed.
Customer Reviews:
From Losers to Winners: How to Manage Problem Employees and What to Do If You Can't.......2006-11-07
It is a very helpful book for manager. It really shows how to deal with problem employees.
Book Description
The New York Times bestselling guide to getting the best out of every employee-updated for the modern workplace
Based on the actual experiences of 25,000 managers, Why Employees Don't Do What They're Supposed to Do… gives you proven, straightforward methods that work on real jobs, in the real world. This results-oriented guidebook helps you handle the top 10 situations in which employees don't perform the way they should, including a detailed analysis of the causes and the plans for preventing the same problems down the road.
Featuring fresh insights on outsourcing, temp workers, flex time, telecommuting, and technology, this no-nonsense resource arms you with the people-management skills you need to consistently elicit the highest levels of performance from your workforce.
“In simple, straightforward language, Fournies offers practical solutions to the problems of employee performance…[This book] should be on the desk of anyone who manages others.”-Entrepreneur
Average customer rating:
- a great little gift
- This little book is a big mitzvah.
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You Can't Do Business (Or Most Anything Else) Without Yiddish
Leon H. Gildin
Manufacturer: Hippocrene Books
ProductGroup: Book
Binding: Hardcover
 General
| Comic Strips
| Comics & Graphic Novels
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General
| Comics & Graphic Novels
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Business
| Humor
| Entertainment
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General
| Humor
| Entertainment
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Business & Professional
| Humor
| Entertainment
| Subjects
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Yiddish
| Foreign Language
| Dictionaries & Thesauruses
| Reference
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| Books
Yiddish
| Instruction
| Foreign Languages
| Reference
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| Books
Germanic Languages
| Instruction
| Foreign Languages
| Reference
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| Books
General
| Foreign Languages
| Reference
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Study & Teaching
| Words & Language
| Reference
| Subjects
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ASIN: 0781808189 |
Customer Reviews:
a great little gift.......2000-10-11
It's a fast read, providing a giggle on almost every page. Although he focuses on the colorful Yiddish language, Leon Gilden guides the reader through the history of the Jewish experience from the shtetel to comtemoprary America.
The title is deceptive. I expected definitions of Yiddishkeit in the workplace (who knew that "glitch" came from Yiddish) but the book,in about 125 pages, covers life,love, food and a broad range of the Jewish experience.
I would have liked a pronuouncation key, next to each word. Without it, one has to guess whether the acccent is on the first or second syllable.
But who's complaining? It's fun to read and a good resource. I plan to give it as gifts instead of "ruggalah".
This little book is a big mitzvah........2000-09-26
If Leo Rosten's The Joys of Yiddish is the Bible to Yiddish, then Leon Gildin's swift, funny book is the Cliff's Notes. It is a quick, easy read. Not studious. But you get the flavor of Yiddish without suffocating. If you run out of air, it'll only be from laughter.
The title is misleading. This is hardly a businessmen's guide. It is a guide for everyone (with the exception o the chapter on curse words. This is R-rated).
You don't have to be Jewish to read and enjoy this book. It has an index to Yiddish words, and could use a similar index for English words and phrases. Small gripes for a book that provides a fun jaunt to your bubbe's world, or neighbor's bubbe.
Average customer rating:
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What Do You Mean I Can't Write?
John S. Fielden , and
Ronald E. Dulek
Manufacturer: Simon & Schuster (Paper)
ProductGroup: Book
Binding: Paperback
General
| Business & Investing
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| Books
Running Meetings & Presentations
| Skills
| Business & Investing
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General
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Technical
| Writing
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ASIN: 0139520287 |
Download Description
The ability to communicate and write well is invaluable to a top executive and is a major factor in determining his or her promotability. A checklist of the elements of good writing is a means for individuals and groups to improve their writing skills. The four basic criteria of the written performance inventory are readability, correctness, appropriateness, and thought. Tact, supporting detail, opinion, and attitude are critical to determine the appropriateness of upward communications. In downward communications, diplomacy, clarification of desires, and motivational aspects are more significant. The most important element of any written communication is its thought content.
Customer Reviews:
Very practical.......2002-09-24
I'm glad to see this book is available again. I remember giving it years ago to a good employee who just couldn't "get" business writing. I was impressed by how clear, practical and easy to use it was.
Book Description
A New York Times Bestseller
Arthur Levitt gives us a bracing primer on the collapse of the system for overseeing our capital markets, and sage, essential advice on a discipline we often ignore to our peril -- how not to lose money.
Customer Reviews:
Title is more aggressive than the content........2007-03-26
The book is full of inside stories of corrupt corporations and the SEC's involvement to correct them. As far as any portfolio use, chapter ten is 26 pages of 401(k)tips. Otherwise there was nothing truly useful for investing. I am self-employed, so this one chapter was of no help to me either. No disrespect to Arthur Levitt and his understanding of the market but this is more of a non-fiction or autobiography than a guidebook to "Take On The Street." If you like direct and helpful books such as the "All About ...." series of books by Richard A. Ferri or William Bernstein's style, you should overlook this one and it's similarly named clone.
Should be Required Reading for Every American Investor.......2006-02-03
"Take on the Street" should probably have been titled: The Most Corrupt Industry in America. Over the last 100 years (and more), the brokerage industry in America has to comprise the most corrupt bunch of crooks of any industry past, present, and hopefully in the future. Because of deception played upon investors with the full knowledge and intent of the major brokerage houses, individual investors lost trillions of dollars they had invested in the stock market. All the major brokerage houses practiced the art of recommending stocks to their 'customers' while knowing full well those stocks were already vastly overpriced.
Arthur Levitt has intimate knowledge of the situation having been the Chairman of the SEC. He pulls no punches in telling the secrets of the industry, even naming names of the biggest culprits to this travesty. When you read how these companies swindled their investors, you will get sick just wondering how the government could let them get away with this for so long. But, of course, significant political contributions by the brokerage houses have a way of making the government look the other way.
Are all of the abuses now in the past? It's doubtful, although Levitt is to be highly praised for his accomplishments in getting things at least to their current level of open information sharing for all investors. But, after you read this, you will think twice before you ever think about trusting a stock broker again.
The Pitfalls of Wall Street & How the Average Investor Can Avoid Them........2005-12-08
Arthur Levitt was the longest-serving chairman of the U.S. Securities and Exchange Commission (SEC), 1993-2001, the regulatory agency that oversees many aspects of the stock market. Coming from a background of 28 years on Wall Street as a broker and chairman of the American Stock Exchange, Levitt joined the SEC as the bull market of the 1990s was getting underway and would remain through the bust of the technology stock bubble, leaving the agency shortly before the accounting scandals of Enron, WorldCom, et al exploded into the public eye -just the sort of accounting deception he had fought to prevent during his years at the SEC. "Take on the Street" is a memoir of Levitt's years at the SEC and an argument for his philosophy of investor-friendly regulation. But, more than that, it is a how-to guide for small investors that explains the "web of dysfunctional relationships among analysts, brokers, and corporations" and how to avoid falling victim to them, whether you research and buy stocks yourself or invest in the market through mutaul funds or a 401(k).
"Take on the Street"'s 10 chapters are each dedicated to one issue -usually a conflict of interest- in some stage of the investment game, which can cost the investing public a great deal. Levitt explains each issue in detail, with examples, as well as what the SEC tried to do to remedy the problem when he was in office. And he always includes advise on how to avoid the pitfall in question. The first chapter is about brokers. The second addresses the "Seven Deadly Sins of Mutual Funds". Chapter 3 reveals the conflicts of interest faced by many analysts. Chapter 4 discusses Regulation Fair Disclosure (FD) in detail, which prevents analysts from getting earnings information before it is announced. Chapter 5 addresses the issue of accounting standards, which would come to a boil shortly after Levitt left the SEC, including his crusade to prevent accounting firms from providing both consulting and auditing services to the same company. Chapter 6 is a lesson for investors in how to read company financial statements or 10-Ks. Chapter 7 explains how stock orders were placed and filled on the NYSE and the NASDAQ. (Note that this is not up-to-date, as the NYSE just converted to a computerized system.) Chapter 8 talks about the role and failures of corporate governance boards (boards of directors). Chapter 9 is about Levitt's experiences with the powerful business lobbies and their influence on Congress. The last chapter, "Getting Your 401(k) in Shape", tells investors what they need to do to get the most out of their 401(k) retirement plans.
"Take on the Street" offers a lot of useful advice for the average investor. Even those who know little about their investments and prefer that others manage their money will find the chapters on mutual funds and 401(k)s invaluable. They just might save you a lot of money. Arthur Levitt is opinionated and is sometimes accused of advocating over-regulation. But he is, above all, an advocate of transparency, without which the stock market and all of its participants are ultimately imperiled. As in any memoir, Levitt takes the opportunity to grind his axe against his foes: the politicians who opposed the SEC's regulatory agendas during the 1990s. In Chapter 9, he says just who opposed Regulation FD, auditor independence rules, and expensing options -many of whom had to eat their words in the wake of the Enron scandal. But "Take on the Street" is mostly a book for the average American investor, whose cause Arthur Levitt always champions, if not always flawlessly.
Explains what's wrong with wall street and why it gonna change soon.......2005-10-15
Book has some fluf, but it's interesting.
The book give some insight into how courupt Wall Street and many brokers are.
Levittation.......2004-09-17
Arthur Levitt's "Take on the Street" is a worthwhile read for both those familiar and unfamiliar with the inner workings of investment banks, "numbers games" played by public companies to smooth earnings, and the role of regulators. All three are imperfect. Levitt exposes many of the abuses that have been known to most public market insiders. He has done much, helped by the market meltdown in 2000-02, to rectify some of these abuses.
He provides extensive background, from his point of view, on the difficulty of making the markets more transparent and consumer (retail) friendly. He details his butting heads with Wall Street chieftains, corporate CEOs, the high tech industry, and the very agencies and oversight boards charged with insuring fair markets.
There are many gems that are instructive. For instance, I was surprised to learn about the matching of buyers and sellers within a single organization, like Schwab, that increased profits...but to the detriment of customers. Now that there are new rules on this, I understand why Schwab and others are struggling with profitability and must redefine themselves. Schwab's success initially was derived from a rules change Charles Schwab supported, and now its difficulties are derived from a rules change the firm fought.
Levitt also shows regulatory zeal in areas requiring much more discussion and debate to insure the public good. Single-minded regulators, while they can do good, can also inflict great harm. While stock options may need a change in accounting treatment, we must make sure that we understand the "how" to insure that we do not drive a stake into development stage companies that have led the world in innovation, job creation, and value creation. Levitt's single-mindedness on this issue is scary.
He showed ignorance about development stage companies and the role of stock options. He frequently used companies like Cisco, Microsoft, and Intel as examples in his discussion. These are growth companies but they are no longer development stage companies. Stock options are a critical tool for the growth and survival of a true development stage company. Most, if not all, development stage firms only offer healthcare benefits, non-matching 401k plans, and an opportunity to fail (80% fail). Stock options provide an off-set to the personal and career risk one takes to join a start-up.
Development stage companies have proven crucial to the health of the US economy with jobs, and global leadership in areas like health and high-tech. We are the envy of the world. We as country must make sure that we do not throw the baby out with the bath water.
Those who are interested in these subjects and controversies will enjoy getting a behind the scenes view, courtesy of Arthur Levitt. A good book to complement "Take on Wall Street" is Andy Kessler's "Wall Street Meat" - a first hand account of a Wall Street analyst on the abuses Levitt moved to correct. These two books could serve as bookends!
Average customer rating:
- Interesting Look at WWII era Psychology (and probably the 1930's as well)
- You Can't do Business With ...
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You can't do business with Hitler
Douglas Phillips Miller
ProductGroup: Book
Binding: Unknown Binding
General
| Germany
| Europe
| History
| Subjects
| Books
ASIN: B00005Y08L |
Customer Reviews:
Interesting Look at WWII era Psychology (and probably the 1930's as well).......2006-05-04
This is a very interesting book. I haven't had a chance to read the entire thing, only having skimmed so far as I am very busy but it is a very concise look into the psychology and economics of the times, and the author also explains to the businessmen why they should be wary of doing business with Hitler as he was a true national socialist, in that he wouldn't actually pay them or allow them to take their goods out of the country. I guess Hitler was buying a lot of stuff on credit as the entire world was in a depression and people were desparate to trade. He was not paying his bills and likely invaded some creditors.
It's really interesting to read intellectual arguments from the past. I found this book in my bookshelf as my great-grandfather had purchased it. The writing is phenomenal and very clear. It is always interesting to see what our intellectual foundation is as everything else builds on it and just becomes more complicated. This also gives me an idea of just how far we have come, despite everyone's self-flagulation on just about every topic; yay culture wars!
I've always wondered where the capitalism=fascism conspiricy theories came from, maybe it is all about building the bigger better idiots after all!
You Can't do Business With ..........2003-05-09
This is a book written by Rhodes scholar Douglas Miller who was attached to the U.S. embassy in Berlin between 1924 and 1939. Published prior to U.S. entry into WWII, it is a clear warning to all who subscribe to economic trade with fascist ... It is a chilling picture of what the world may have looked like if Hitler had won the war.
Average customer rating:
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How to Avoid Employment Tribunals: And What to Do If You Can't
Colin Everson
Manufacturer: Gower Publishing Company
ProductGroup: Book
Binding: Hardcover
Workplace
| Organizational Behavior
| Business & Investing
| Subjects
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General
| Business & Investing
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Human Resources & Personnel Management
| Industries & Professions
| Business & Investing
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General
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General
| Administrative Law
| Law
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Labor & Employment
| Business
| Law
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Non-US Legal Systems
| Perspectives on Law
| Law
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General
| Administrative Law
| Law
| Professional & Technical
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General
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ASIN: 0566084333 |
Books:
- Rex Mundi Volume 2: The River Underground (Rex Mundi)
- Rich Dad's Advisors®: The ABC's of Building a Business Team That Wins: The Invisible Code of Honor That Takes Ordinary People and Turns Them Into a Championship Team (Rich Dad's Advisors)
- Root of All Evil, The
- Rumpelstiltskin
- Secrets of the Tomb: Skull and Bones, the Ivy League, and the Hidden Paths of Power
- Showcase Presents: Unknown Soldier, Vol. 1
- Small Is the New Big: and 183 Other Riffs, Rants, and Remarkable Business Ideas
- Sock Monkey Boogie-Woogie: A Friend is Made
- Son of the Morning Star
- Statistics Hacks: Tips & Tools for Measuring the World and Beating the Odds (Hacks)
Books Index
Books Home
Recommended Books
- Shaping the Next One Hundred Years: New Methods for Quantitative, Long-Term Policy Analysis
- History: Fiction or Science
- Executive Protection New: Solutions for a New Era
- Give Your Heart to the Hawks: A Tribute to the Mountain Men
- How the Irish Saved Civilization
- Introduction to Numerical Methods and MATLAB: Implementations and Applications
- Little Dorrit
- Monarchs, Murders and Mistresses : A Book of Royal Days
- How to Invest in Real Estate Using Free Money
- Tanzania Business and Investment Opportunities Yearbook
From Turnover to Teamwork: How to Build and Retain a Customer-Oriented Foodservice Staff
Guest-Based Marketing: How to Increase Restaurant Sales Without Breaking Your Budget
Restaurant Biz Is Showbiz!: Why Marketing Is the Key to Your Success
The Food Service Professionals Guide to Restaurant Marketing & Advertising for Just a Few Dollars a Day (Food Service Professionals Guide to, 3.)
The Encyclopedia Of Restaurant Training: A Complete Ready-to-Use Training Program for All Positions in the Food Service Industry
