Amazon.com
With first-chapter allusions to martial arts, "flow," "mind like water," and other concepts borrowed from the East (and usually mangled), you'd almost think this self-helper from David Allen should have been called Zen and the Art of Schedule Maintenance.
Not quite. Yes, Getting Things Done offers a complete system for downloading all those free-floating gotta-do's clogging your brain into a sophisticated framework of files and action lists--all purportedly to free your mind to focus on whatever you're working on. However, it still operates from the decidedly Western notion that if we could just get really, really organized, we could turn ourselves into 24/7 productivity machines. (To wit, Allen, whom the New Economy bible Fast Company has dubbed "the personal productivity guru," suggests that instead of meditating on crouching tigers and hidden dragons while you wait for a plane, you should unsheathe that high-tech saber known as the cell phone and attack that list of calls you need to return.)
As whole-life-organizing systems go, Allen's is pretty good, even fun and therapeutic. It starts with the exhortation to take every unaccounted-for scrap of paper in your workstation that you can't junk, The next step is to write down every unaccounted-for gotta-do cramming your head onto its own scrap of paper. Finally, throw the whole stew into a giant "in-basket"
That's where the processing and prioritizing begin; in Allen's system, it get a little convoluted at times, rife as it is with fancy terms, subterms, and sub-subterms for even the simplest concepts. Thank goodness the spine of his system is captured on a straightforward, one-page flowchart that you can pin over your desk and repeatedly consult without having to refer back to the book. That alone is worth the purchase price. Also of value is Allen's ingenious Two-Minute Rule: if there's anything you absolutely must do that you can do right now in two minutes or less, then do it now, thus freeing up your time and mind tenfold over the long term. It's commonsense advice so obvious that most of us completely overlook it, much to our detriment; Allen excels at dispensing such wisdom in this useful, if somewhat belabored, self-improver aimed at everyone from CEOs to soccer moms (who we all know are more organized than most CEOs to start with). --Timothy Murphy
Book Description
In today's world, yesterday's methods just don't work. In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance that he has introduced to tens of thousands of people across the country. Allen's premise is simple: our productivity is directly proportional to our ability to relax. Only when our minds are clear and our thoughts are organized can we achieve effective productivity and unleash our creative potential. In Getting Things Done Allen shows how to:
€ Apply the "do it, delegate it, defer it, drop it" rule to get your in-box to empty
€ Reassess goals and stay focused in changing situations
€ Plan projects as well as get them unstuck
€ Overcome feelings of confusion, anxiety, and being overwhelmed
€ Feel fine about what you're not doing
From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
Download Description
"""The personal productivity guru"" (Fast Company) delivers powerful methods that vastly increase your efficiency and creative results-at work and in life In today's world, yesterday's methods just don't work. In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance that he has introduced to tens of thousands of people across the country. Allen's premise is simple: our productivity is directly proportional to our ability to relax. Only when our minds are clear and our thoughts are organized can we achieve effective productivity and unleash our creative potential. In Getting Things Done Allen shows how to: Apply the ""do it, delegate it, defer it, drop it"" rule to get your in-box to empty Reassess goals and stay focused in changing situations Plan projects as well as get them unstuck Overcome feelings of confusion, anxiety, and being overwhelmed Feel fine about what you're not doing From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down."
Customer Reviews:
If you have deadlines, you need this book.......2007-10-03
I have an associate who can't meet deadlines. I give him a deadline and set it two weeks before the project is needed. Doesn't matter. He won't make it. So I bought him this book. "No more projects until you read this," I told him.
He read it. He's not missed a project deadline yet.
People who have their own businesses, generally have deadlines and projects. Things have to be done by a certain time. If nothing else, we have to have our income tax in by midnight April 15 in the U.S.
But many people put things off and that creates stress. Stress for the person who procrastinates and stress for those who depend on him or her. We all need a time management system.
This book will help you to clear out your clutter. It will help you to know how to handle a project, to break it up and work at it in a way that's effective for you.
Highly recommended.
Read the full version first, use abridged audio for review.......2007-10-01
While the abridged audio CD version of Getting Things Done makes a perfect refresher tool for those who read the full book originally, too much detail and background is missing for this to be someone's first introduction to the GTD method of time management. Unfortunately, the unabridged audio won't be widely available until 2008.
Overall, the GTD system has a lot to offer. It's "open source" and "platform-independent," meaning you can use as much or as little of it as you want and adapt it to whatever organizational system you already like or are forced to use by circumstance--Outlook, FranklinCovey, 3x5s, whatever. Yes, it pretty much comes down to making a to-do list, but GTD's approach adds the subtle differences that make the lists actually effective reminders and trackers, rather than an overwhelming mess o' stuff to get done. If you've ever written something down on a list and then never looked at it again, give GTD a try.
This book will change your life.......2007-10-01
I first bought this book about 6 months ago, and it has improved my life incredibly. Even if you don't follow every one of his suggestions, or choose not to employ David Allen's GTD system, at the very least you'll gain a much greater understanding of stress-free productivity, effective workplaces, and the bottlenecks that prevent people from achieving their full productive potential.
It certainly took longer to set up my system than the "2 days" Allen continuously mentions in the book, but even while you're setting up and fine-tuning your personal system, you begin to get a sense of that "stress-free productivity". Now, my system is running smoothly, and I've been able to control my numerous projects with greater efficiency and effectiveness.
Most importantly, having a system in place will enable you to focus on your greater goals. I work in two startup companies, but I've always had a dream of being involved in local politics; now I'm also helping coordinate a grassroots political campaign in addition to my 9-5 commitments. You may want to spend more time with your family or significant other, go golfing, start a new business venture or take up a new hobby. This book can give you the system and the structure to allow you to pursue whatever life goals you have, and I consider it an invaluable life resource. I've recommended it to many of my friends and family, and they've experienced similar results.
I love David Allen's teachings!.......2007-09-29
I like this book, but I particulary loved his second book, "Ready for Anything," which I consider a potentially life-changing book. Actually, read both...more than once!
Possibly a life changer.......2007-09-23
Allen's methodology works like magic. I finished reading the book a week ago, and I can say it had a great impact on the way I organize my life. This is much more than how to organize your time, It's about a very subtle technique - along with technology support - that helps you manage your ideas or projects and have them executed with much less effort. You would need a PDA and the Microsoft 0utlook add-in for GTD (Getting Things Done) to experience the full benefit.
Book Description
Essentials of Stage Management provides a step-by-step guide to a little-seen but essential role in theater. As Nicholas Hytner writes in the foreword to this volume, "nobody in the theatre has to know more about everyone else's job" than the stage manager. Peter Maccoy draws upon his extensive experience as a stage manager and as a teacher to lay out the functions and responsibilities of this key theatrical profession. Chapters cover the role of stage management, stage manager as manager, research and preparation, preparing for rehearsal, the rehearsal period, the production period, the performance and beyond, stage properties, safe practice, and contemporary practice. Includes a bibliography, six appendixes, and index.
Amazon.com
The lure of this book's promise starts with the assumption in its title. Possibility--that big, all-encompassing, wide-open-door concept--is an art? Well, who doesn't want to be a skilled artist, whether in the director's chair, the boardroom, on the factory floor, or even just in dealing with life's everyday situations? Becoming an artist, however, requires discipline, and what the authors of The Art of Possibility offer is a set of practices designed to "initiate a new approach to current conditions, based on uncommon assumptions about the nature of the world."
If that sounds a little too airy-fairy for you, don't be put off; this is no mere self-improvement book, with a wimpy mandate to transform its readers into "nicer" people. Instead, it's a collection of illustrations and advice that suggests a way to change your entire outlook on life and, in the process, open up a new realm of possibility. Consider, for example, the practice of "Giving an A," whether to yourself or to others. Not intended as a way to measure someone's performance against standards, this practice instead recognizes that "the player who looks least engaged may be the most committed member of the group," and speaks to their passion rather than their cynicism. It creates possibility in an interaction and does away with power disparities to unite a team in its efforts. Or consider "Being the Board," where instead of defining yourself as a playing piece, or even as the strategist, you see yourself as the framework for the entire game. In this scenario, assigning blame or gaining control becomes futile, while seeking to become an instrument for effective partnerships becomes possible.
Packed with such examples of personal and professional interactions, the book presents complex ideas on perception and recognition in a readable, useable style. The authors' combined, eclectic experience in music and painting (as well as family therapy and executive workshops) infuses their examples with vibrant color and sound. The relevance to corporate situations and relationships is well developed, and they don't rely on dry case studies to do it. Indeed, this book assumes the emotional intelligence and desire to engage of its reader, promising access to the rewards of that door-opening notion--possibility--in return. --S. Ketchum
Book Description
Presenting twelve breakthrough practices for bringing creativity into all human endeavors, The Art of Possibility is the dynamic product of an extraordinary partnership. The Art of Possibility combines Benjamin Zander's experience as conductor of the Boston Philharmonic and his talent as a teacher and communicator with psychotherapist Rosamund Stone Zander's genius for designing innovative paradigms for personal and professional fulfillment.
The authors' harmoniously interwoven perspectives provide a deep sense of the powerful role that the notion of possibility can play in every aspect of life. Through uplifting stories, parables, and personal anecdotes, the Zanders invite us to become passionate communicators, leaders, and performers whose lives radiate possibility into the world.
Download Description
The Art of Possibility offers a set of breakthrough practices for creativity in all human enterprises. This inspirational book is a synthesis of Rosamund Stone Zander's knowledge of cutting-edge psychology and Benjamin Zander's experiences as the conductor of the Boston Philharmonic Orchestra. Infused with the energy of their dynamic partnership, the book joins together Ben's extraordinary talent as a mover and shaker, teacher, and communicator with Rosamund's genius for creating innovative paradigms for personal and professional fulfillment. In lively counterpoint, the authors provide us with a deep sense of the powerful role that the notion of possibility can play in every aspect of our lives. The Zanders' deceptively simple practices are based on two premises: that life is composed as a story ("it's all invented") and that, with new definitions, much more is possible than people ordinarily think. The book shifts our perspective with uplifting stories, parables, and anecdotes. From "Giving an A" to the mysterious "Rule Number 6" to "Leading from Any Chair"--the account of Ben's stunning realization that the conductor/leader's power is directly linked to how much greatness he is willing to grant to others--each practice offers an opportunity for personal and organizational transformation.
Customer Reviews:
inspirational.......2007-09-28
This book continues to change my life. I loved their key phrases to remember their ideas. I suggested it to many of my teacher friends and people on our board of education - where money is so tight and so many cuts are being made -this book inspires you to the many possibilities you can create.
Reshaping the "box".......2007-09-06
This book is thought provoking and stimulating. It is not an easy read, but definately gives you the tools to seek new ways of viewing almost any situation in a more positive light. I highly recommend this to anyone who is ready to not to merely think outside of the box, but reshape their box entirely.
No change without leadership.......2007-08-27
There is no change without leadership at all levels. This book is a good introduction into the principles of transformational leadership. Creating Possibilities for others such that they are touched moved and inspired. The leadership theory is based on leading oneself not others and focuses on who you are being not what you are doing. This is not a book about manipulative Machiavellian techniques rather it's about creating free choice for others where they are inspired by the possibility you have created.
A personal growth book for the nearly-jaded.......2007-08-16
I've been reading books for years now that are designed to inspire and lead one toward personal growth in relationships, in the workplace, in life in general. I'm a junkie for this kind of book, and therefore I've become somewhat jaded as well, never really expecting anything new but always hoping. What a delight, therefore, to be utterly surprised by THE ART OF POSSIBILITY. This book delivers! The Zanders' approach is revolutionary, shining real light amongst the plethora of jingoistic motivational books that abound these days. There is nothing self-centered or bumper stickerish or rah-rah cheerleady in this book. It has real depth, it never skims the surface or lets us off the hook. Benjamin is conductor of the Boston Philharmonic Orchestra. Rosamund is a painter and therapist. They bring their stunning creativity and imagination into real life -- their lives -- and show us how we, too, can compose and conduct our lives, paint our future. It's an exciting book, one that I've now read three times and underlined and highlighted and excerpted onto sticky notes for my computer and mirror and calendar. No wonder they are being called on to speak to leading business and professional groups.
The Art of Possibility.......2007-07-10
I would recommend this book to anyone in a leadership position. It is not only inspiring, but practical. It offers insights into effective communication.
Book Description
What does it take to turn ideas into action? What are the elements of a perfect pitch? How do you win the war for talent? How do you establish a brand without bucks? These are some of the issues everyone faces when starting or revitalizing any undertaking, and Guy Kawasaki, former marketing maven of Apple Computer, provides the answers.
The Art of the Start will give you the essential steps to launch great products, services, and companies—whether you are dreaming of starting the next Microsoft or a not-for-profit that's going to change the world. It also shows managers how to unleash entrepreneurial thinking at established companies, helping them foster the pluck and creativity that their businesses need to stay ahead of the pack. Kawasaki provides readers with GIST—Great Ideas for Starting Things—including his field-tested insider's techniques for bootstrapping, branding, networking, recruiting, pitching, rainmaking, and, most important in this fickle consumer climate, building buzz.
At Apple, Kawasaki helped turn ordinary customers into fanatics. As founder and CEO of Garage Technology Ventures, he has tested his iconoclastic ideas on real- world start- ups. And as an irrepressible columnist for Forbes, he has honed his best thinking about The Art of the Start.
Customer Reviews:
Great check-list for anyone starting a company........2007-09-07
A great checklist and lots of advice for anyone thinking of starting a company.
Nothing revolutionary, perhaps nothing you wouldn't have thought of yourself, but there is great value in having a well thought-out, complete, list like this.
Only 4 stars because the book seems biased towards venture-funded companies.
The Art of Living.......2007-08-30
Written like he was delivering a speech, Guy Kawasaki has made this an enjoyable and interesting read. All the time I was turning the pages, I kept feeling that much of what he wrote applied to life, and not just starting a business. When I got to the final chapter, "The Art of Being a Mensch", I discovered why I had gotten that feeling - much of Kawasaki's business approach emanates from his way of being in life. Read it for thoughts on how to live; read it for its humor, read it for advice - but do read it! Dennis DeWilde, Author of The Performance Connection.
Great book for starting anything important in life........2007-08-23
This book was so easy to read, and just made sense. If you looking to start anything in life that you have not done before, read this book, it will help a lot.
Great Start.......2007-08-11
If you are planning to start up, don't think again. Just read this book, close your eyes, and..... jump. This one is just as good as Eightstorm: 8-Step Brainstorming for Innovative Managers.
The Art of the Start is a great start...........2007-08-04
The Art of the Start is a great book because it gives a comprehensive overview to starting a business. I recommend it to all my early stage and start up clients. It has a strong focus on raising venture money, which is often critical for a start up. I supplement the recommendation with my own book, Lies Start Ups Tell Themselves to Avoid Marketing which picks-up on the marketing overview that Kawaski provides and delivers in-depth, step-by-step details on implementing your marketing. Because, as every failed start up knows, once you have the money, you have to produce.
Average customer rating:
- real world pm
- project management with your feet on the ground and your heart on it
- highly practical and thorough coverage
- Great book
- Best book I've found on Project Management
|
The Art of Project Management (Theory in Practice (O'Reilly))
Scott Berkun
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ASIN: 0596007868 |
Book Description
The Art of Project Management covers it all--from practical methods for making sure work gets done right and on time, to the mindset that can make you a great leader motivating your team to do their best. Reading this was like reading the blueprint for how the best projects are managed at Microsoft... I wish we always put these lessons into action!" --Joe Belfiore, General Manager, E-home Division, Microsoft Corporation
"Berkun has written a fast paced, jargon-free and witty guide to what he wisely refers to as the 'art' of project management. It's a great introduction to the discipline. Seasoned and new managers will benefit from Berkun's perspectives." --Joe Mirza, Director, CNET Networks (Cnet.com)
"Most books with the words 'project management' in the title are dry tomes. If that's what you are expecting to hear from Berkun's book, you will be pleasantly surprised. Sure, it's about project management. But it's also about creativity, situational problem-solving, and leadership. If you're a team member, project manager, or even a non-technical stakeholder, Scott offers dozens of practical tools and techniques you can use, and questions you can ask, to ensure your projects succeed." --Bill Bliss, Senior VP of product and customer experience, expedia.com
In The Art of Project Management, you'll learn from a veteran manager of software and web development how to plan, manage, and lead projects. This personal account of hard lessons learned over a decade of work in the industry distills complex concepts and challenges into practical nuggets of useful advice. Inspiring, funny, honest, and compelling, this is the book you and your team need to have within arms reach. It will serve you well with your current work, and on future projects to come.
Topics include:
- How to make things happen
- Making good decisions
- Specifications and requirements
- Ideas and what to do with them
- How not to annoy people
- Leadership and trust
- The truth about making dates
- What to do when things go wrong
Customer Reviews:
real world pm.......2007-06-29
An easy and fun to read book, based on real life examples and experiences. While reading it, I got many tips from the book and apply them in my onw work.
project management with your feet on the ground and your heart on it.......2007-05-24
I really love this book!! I've read many books about how to run projects, to keep teams motivated, to be an effective leader, and I think this book compiles all of the above, plus it gives you a grounded point of view. There are no promises, only hard work and ways to improve your performance.
I've used some of the recommendations included in chapter 13: How to make things happen and, although is not a guarantee of success, I have accomplished some of my most difficult projects with it and the ones I didn't, at least I know why.
[...].
highly practical and thorough coverage.......2007-05-12
Reading this book is almost as good as having a highly experienced mentor help you manage a project. The book provides very thorough coverage with sound, practical advice. There is a good list of reference material as well. I have been a software developer for more than 25 years and have managed several projects and still found I learned a lot from this book. I wish it had been available years ago. The book also provided confirmation for many of my beliefs about which I disagree with my current project manager. I hope to use this book to help convince him to change. I will be managing my own project again soon and plan to use use this book to help me succeed. Every software developer should read this book even if they are not a project manager. My only very slight criticism is that the book is most helpful to software product projects, but I think even internal development projects should be run as this book explains.
Great book.......2007-05-09
This is a great book.
Filled with real-world wisdom, it prepares you for what to expect in the world of project management as a career option.
Especially usefull for people from software development background.
Best book I've found on Project Management.......2007-03-14
This is an O'Reilly publication, although it lacks their characteristic animal on the cover. It is a fabulous book. While most Project Management books focus on helping you pass the PMI test, this book is focused on real life and has extensive chapters on dealing with difficult situations and so-called "difficult people".
Book Description
- Includes new and expanded coverage of Six Sigma infrastructure building and benchmarking.
- Provides plans, checklists, metrics, and pitfalls.
Download Description
This new and significantly revised edition of Implementing Six Sigma goes well beyond traditional Six Sigma methodologies, introducing an enhanced roadmap- S4/IEE (Smarter Six Sigma Solutionssm/Integrated Enterprise Excellence). This cutting-edge approach offers a solution to the common problem of sustaining Six Sigma activities and downplays the traditional policy stating that Six Sigma projects must have a defined defect. A variety of plans, checklists, metrics, and warnings of potential pitfalls provide thorough preparation for anyone implementing Six Sigma strategies. With new coverage of Six Sigma infrastructure building, benchmarking, and real-world" lessons learned, " this Second Edition is the best available tool for implementing these powerful, profit-building strategies.
Customer Reviews:
Very useful book - faulty cover!.......2007-09-01
The book is a comprehensive review of 6Sigma tools and 6Sigma Project management life cycle. Hard reading. Recommended if there is no fault with the book! This suppose to be a new book from amazon.com I can not send it back as this is very heavy and I need it!!
Book " Implementing 6 sigma: Smarter solutions using statistical methods".......2007-05-26
Excellent condition of the book, as they mentioned, it arrived on time according to what the deal was, this is an excellent vendor
The must-have on every six sigma shelf.......2006-11-12
I have been using this book for the past few years and it continues to be the most valuable Six Sigma resource on my bookshelf. It is the most complete and practical Six Sigma book you will find, and worth every dollar. Every six sigma black belt I have worked with owns a copy of this book
This book is absolutely packed with useful examples - providing you with both the formulas to solve the Six Sigma tests, and also the solutions.
This is a manufacturing-centric six sigma book. If you are dedicated to service application of six sigma, I would recommend reading "Six Sigma for Transactions and Service."
If you are interested in learning about six sigma, or are a green-belt or a process improvement or enterprise modeler, this probably isn't the book for you. However if you are a black belt and apply six sigma methods on a consistent basis, this is a must-read ...
Implementing Six Sigma Review.......2006-02-28
I have read multiple books on Six Sigma, but "Implementing Six Sigma", is by far the most practical with a perfect balance of statistical concepts and everyday examples. Finally, there is a book that can show Executives, there is a better way, a true management system that links strategic objectives to bottom-line results. This book is a must for all Six Sigma practioners.
This is the only Six Sigma book you will need.......2006-02-26
This is the only Six Sigma book that covers all aspects of the methodology. You will not find another book that analyses every aspect of Six Sigma so deeply and yet, in a way that makes it so easy to understand.
As a professional of Six Sigma, I have been through every book about the subject that deserves attention but none of them comes anywhere close to Breygogle's "Implementing Six Sigma". Not only does the second edition cover the Lean methodology, but it also delves into the Theory OF Constraints and very clearly shows how it can be used for Six Sigma project selections.
No wonder why this book is the only one recommended by ASQ for their Six Sigma Black Belt preperation and no wonder why Breyfogle won the Crosby Medal.
Great book! I give it a 5 plus.
Issa Bass
Average customer rating:
- Worth the buy!
- A book serves all your needs
- Full of information and errors
- A matchless guide
- Application Oriented
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Design for Six Sigma : A Roadmap for Product Development
Kai Yang , and
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ASIN: 0071412085 |
Book Description
Here's the book that clearly and logically answers the complex question quality managers and product developers face almost every day: WHICH PRODUCT DEVELOPMENT TOOLS SHOULD I USE AND WHEN?
This much-needed, well-written roadmap for robust, efficient product development features:
* All the coverage needed to implement six sigma in any manufacturing concern
* A complete review of both traditional and contemporary design methods
* Systems discussed include: DOE (Design Of Experiment), Taguchi Method, QFD (Quality Function Deployment), Axiomatic Design, and TRIZ (Theory for Inventive Problem-Solving)
* Practical examples to highlight important elements of each system
* A unique multi-systems approach to designing products, incorporating the traditional and contemporary methods discussed, detailing how and when to use them
* Valuable assistance when preparing for certification exams
Customer Reviews:
Worth the buy!.......2004-04-02
I have not found such a comprehensive book for design of six sigma. I started using this book for advanced experimental design and taguchi methods, but ended understanding the complete roadmap for design of six sigma. The systems approach allows an enthusiast reader to start anywhere, without having to spend time refering back to earlier chapters. The relatively newer trends as TRIZ and axiomatic design have also been nicely dealt with.
Overall, this is a very nice and easy read book, with excellent and well defined examples. A must for everyone who wants a quick refresher on the design principles of six sigma.
A book serves all your needs.......2004-04-02
This is an outstanding DFSS book for production development. It contains integrated information and some of which you could hardly find anywhere else, thus with one book in hand, you have all the tools to get to your destination. This is also a easy to read book providing the reader with a solid understanding- Concepts are clearly defined, real world examples/ case studies are fully described and the chapters are well organized. It can serve as a textbook for students/beginners and also can serve as a handbook for experienced engineers.
The title says it all- this is a roadmap for you to find the way correctly and easily. I am reading the book right now, and the book is really beneficial to me.
Full of information and errors.......2004-03-30
This is a book with a lot of information. Each chapter can be used as a starting point for a specific six sigma technique. However, this is the worst edited book I have ever read. You can hardly find one page without errors/typos.
A matchless guide.......2003-08-03
While the concept of six-sigma is a very popular one, it is not often that one can find such a comprehensive yet clearly-written volume devoted to the most important topics of six-sigma. A book that contains so much information and not just hot air is especially hard to find. Yang and El-Haik have successfully written one of the most impressive and useful reads I have ever encountered within this field. Especially intriguing and novel concept of TRIZ. A very worthwhile book, in any case.
Application Oriented.......2003-07-01
In recent times, there has been a lot of talk and hype about DFSS with very little substance thus far--until this one! I found the book an easy read, application oriented and a relatively prescritive approach to apply DFSS for products, processes and/or services. The sections on TRIZ and Axiomatic Design expose the opportunities largely untapped in the design world today. A must read book for organizations serious about Six Sigma--whether they are focused on delivering worldclass products and services to their customers or designing processes to run world class business operations--a thumbs up all the way!!
Product Description
This introduction to IT Service Management, published by ITSMF-NL, is based on the latest edition of the ITIL books on Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT Service Management and a selection of the books in the IT Infrastructure Library (ITIL), and a self-study guide that contains all the material needed to prepare for the Foundation Certificate examination in IT Service Management.
Customer Reviews:
ITIL process makes sense........2007-09-28
ITIL is hardly new, but it is surprising how many professionals in Service Management have never heard of it. I leanred of it from a colleague, and did some research. It is more or less a common sense approach to service management and delivery. What it reall does is force the IT professional to view IT in a customer business needs and expectations sense as opposed to an IT provider sense. I found this text easy to read and well laid out. The mock exam in the back is an interesting way to drive home major points, but the book itself is useful not just for people who want to pass the Foundations certification, but to those who want to view service management and delivery in a more process centric manner. I also purchased the study guide for Foundations by Ron Palmer that gives a very good conversational explanation of ITIL and fills in gaps the offical text does not.
Essential for Passing Foundation Exam.......2007-03-23
I purchased this book with the sole purpose of using it as a study guide to pass the ITIL Foundation exam, and did exactly that. The book has a consistent structure, covering the required areas of Service Delivery and Service Support functions. The price is slightly high, but from looking around, this appears to be the defacto study guide for learning the ITIL Foundation material. Highly recommended.
Excellent book to understand the ITIL basics.......2007-01-09
Excellent book to understand the ITIL basics and to clear the foundation certification. I would recommend this if your objective is to clear the certification in a short span of time. There are other books available if you want to read every process in detail.
Expensive Overview.......2006-12-30
It's a fine overview of ITIL & excellent preparation for the foundation exam. But $50 was a bit pricey (even if my boss didn't complain).
Excellent reference.......2006-11-11
I just finished the ITIL Foundation Certification class (still awaiting test results) and this book was used for teaching. The book is more clear and concise than the older version which a coworker has. Since I am in charge of one of the ITIL processes at work and wasn't familiar with the "Seperation of Duties" I really needed this book. I will use this book and knowledge gained from the class in order to Implement the process.
Book Description
Completely Updated and Revised
This revised edition of Peter Senge’s bestselling classic, The Fifth Discipline, is based on fifteen years of experience in putting the book’s ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization’s ability to learn faster than the competition. The leadership stories in the book demonstrate the many ways that the core ideas in The Fifth Discipline, many of which seemed radical when first published in 1990, have become deeply integrated into people’s ways of seeing the world and their managerial practices.
In The Fifth Discipline, Senge describes how companies can rid themselves of the learning “disabilities” that threaten their productivity and success by adopting the strategies of learning organizations—ones in which new and expansive patterns of thinking are nurtured, collective aspiration is set free, and people are continually learning how to create results they truly desire.
The updated and revised Currency edition of this business classic contains over one hundred pages of new material based on interviews with dozens of practitioners at companies like BP, Unilever, Intel, Ford, HP, Saudi Aramco, and organizations like Roca, Oxfam, and The World Bank. It features a new Foreword about the success Peter Senge has achieved with learning organizations since the book’s inception, as well as new chapters on Impetus (getting started), Strategies, Leaders’ New Work, Systems Citizens, and Frontiers for the Future.
Mastering the disciplines Senge outlines in the book will:
• Reignite the spark of genuine learning driven by people focused on what truly matters to them
• Bridge teamwork into macro-creativity
• Free you of confining assumptions and mindsets
• Teach you to see the forest and the trees
• End the struggle between work and personal time
Customer Reviews:
Fifth discipline.......2007-09-29
I have not read the book yet, but it came to me very fast. I was pleased with the service and I enjoy using Amazon.
Katrius
Must read.......2007-09-17
Any manager who wishes to develop the organization he works for must read this book. It is an excellent introduction to systems thinking within any type of organization.
The World is Knowledge Intensive.......2007-09-06
In addition to being a fan of Peter Senge, I'm also a great fan of the ultimate management guru, Peter Drucker, who got me thinking about "the learning organization" in his book, The Age of Discontinuity, when he said: "The world is becoming not labor intensive, not material intensive, not energy intensive, but knowledge intensive." I believe it, and thus, I was very receptive to Senge's thoughts in this book.
The central premise of my latest book, The Three Pillars of Sustainable Profit & Growth The Three Pillars of Sustainable Profit and Growth is this: the only sustainable advantage any firm can achieve in the future is the quality of the human talent it is able to recruit and retain. The knowledge they bring with them, and continue to acquire, is the key to their company's future growth and success.
Senge put it this way: "The ability to learn faster than your competitors may be the only sustainable competitive advantage."
Bottom line: I believe that managing knowledge in the contemporary business world is just as important as managing money. Successful companies of the future will clearly be seen as learning organizations, which Senge aptly defined as "a group of people who are continually enhancing their capability to create their own future."
Thought Leadership, and Breakthrough ideas.......2007-08-27
I found this book highly simulating but required heavy study to transfer the ideas into the working environment. I found the framework was incomplete especially around the issues of creating a learning environment. Senges' framework for Systems is best described in terms of 'systems dynamics' which leads onto a more developed theory by others on system complexity and emergence.
He describes what might be an end state without detailing how to get there, the later follow up field book on tools and methods now fills this gap neatly. Both books together are perfect.
This book sets out theory very well, it also provides Thought Leadership, Breakthrough ideas and Inspiration. Its well written and enjoyable.
Highly Reccomended!.......2007-06-05
Peter Senge provides a well organized analysis and discussion of 5 techniques and "disciplines" necessary for a successful organization. This is a highly recommended read for managers and those wishing to advance and build their organization. Peter Senge helps the reader understand how to build a successful learning organization using clear and everyday examples that are easy to understand. He starts by explaining the four proposed disciplines necessary to grasping his final and most important discipline, "Systems Thinking." While reading the book, many ideas Senge puts forward seem like common sense. However, as the saying goes, "common sense isn't so common" rings true here. Peter Senge shows that most people are unaware of these seemingly obvious ideas and disciplines proved in his many years of research. Everyone could learn a thing or two from this book and should try and read it if at all possible!
Book Description
Drilling: The Manual of Methods, Applications, and Management is all about drilling and its related geology, machinery, methods, applications, management, safety issues, and more. Of all the technologies employed by hydrologists, environmental engineers, and scientists interested in subsurface conditions, drilling is one of the most frequently used but most poorly understood. Now, for the first time, this industry-tested manual, developed by one of the world's leading authorities on drilling technology, is available to a worldwide audience.
Customer Reviews:
The Best Drilling Book to Date.......2004-03-10
If you are looking for a good book on environmental, geotechnical or hydrogeology drilling this is the BOOK it is set up so even a driller can understand basic concepts and gives engineers a good idea about drilling practices and concepts.
A very comprehensive and complete book about drilling.......2002-07-31
Im a driller in Mexico, I have found this book very useful, it covers a lot of topics, It is very well explained and very detailed in any subject, from measures to drilling techniques as well as machinery and tools and geology for drillers.
The only poor topic I found on the book, is about pneumatic/hammer drilling altough the topic is covered it is very poor in information about the technique.
How ever in general its a very good and complete book as I said, and its a must in every driller bookshelf
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